Espaço Tajj
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Summary of reviewsEspaço Tajj has garnered significant praise for its prime location, providing easy access to São Roque attractions, including the "Terra do Vinho" winery and city center. The hotel offers a tranquil environment, surrounded by lush greenery, making it ideal for families and relaxation seekers. The spacious and pet-friendly accommodations enhance convenience, meeting diverse traveler needs despite occasional maintenance and room privacy issues.
The breakfast at Espaço Tajj is noted for its delicious and varied options, featuring fresh fruits, deli meats, breads, cakes and eggs and enhanced by good coffee and charming touches like a pianist on Sundays. However, some guests feel the breakfast is basic and could benefit from more variety and better replenishment efficiency. Timing and utensil availability are other areas cited for improvement.
The on-site restaurant's pizza night on weekends receives acclaim for its delicious offerings and lively atmosphere with live music. However, the dining experience is mixed due to slow service, high prices and limited menu variety, especially outside weekend evenings.
Rooms are generally described as spacious, cozy and featuring comfortable beds and luxurious jacuzzi-style bathtubs. However, maintenance issues such as broken fixtures, mold, inconsistent cleanliness and lack of electrical outlets are recurring problems. Despite these drawbacks, the rooms' ambiance, friendly staff and beautiful views are positively noted.
Cleanliness poses a notable challenge with frequent reports of dust, musty odors, mold and even cockroaches. Common areas, including pools and bathrooms, suffer from poor maintenance. While some guests found their rooms clean and organized, the general sentiment calls for better cleaning practices.
The staff at Espaço Tajj is consistently praised for their helpfulness, friendliness and professionalism, making guests feel well cared for. Noteworthy mentions include specific employees providing exceptional service, leaving a lasting impression despite occasional lapses in efficiency.
Wi-Fi service is inconsistent with some areas offering excellent connectivity while others face significant issues, leading guests to often rely on their own connections.
The hotel's pool area, particularly the outdoor pool, is commended for its beauty, size and cleanliness. However, maintenance issues such as algae and debris, as well as amenities like sunbeds and lighting, need improvement to enhance guest satisfaction.
Beds receive mixed feedback with many guests praising their comfort but also reporting issues with broken or noisy mattresses and inconsistent bed linen quality.
Espaço Tajj is noted for its serene, romantic atmosphere, making it a favorable choice for couples seeking a retreat. The beautiful surroundings and intimate restaurant setting contribute to a charming and romantic experience.
The hotel is also recognized for its dog-friendly environment, allowing pets to enjoy the grounds freely and even accompany guests during meals. While practical aspects like dog walking can be challenging and additional support is lacking, the overall welcoming approach towards pets is appreciated.
In summary, Espaço Tajj's strengths lie in its prime location, serene environment, spacious accommodations, friendly staff and beautiful pool areas. However, improvements in maintenance, cleanliness, dining service and Wi-Fi connectivity are needed to elevate the guest experience.
Categories
The breakfast at Espaço Tajj is noted for its delicious and varied options, featuring fresh fruits, deli meats, breads, cakes and eggs and enhanced by good coffee and charming touches like a pianist on Sundays. However, some guests feel the breakfast is basic and could benefit from more variety and better replenishment efficiency. Timing and utensil availability are other areas cited for improvement.
The on-site restaurant's pizza night on weekends receives acclaim for its delicious offerings and lively atmosphere with live music. However, the dining experience is mixed due to slow service, high prices and limited menu variety, especially outside weekend evenings.
Rooms are generally described as spacious, cozy and featuring comfortable beds and luxurious jacuzzi-style bathtubs. However, maintenance issues such as broken fixtures, mold, inconsistent cleanliness and lack of electrical outlets are recurring problems. Despite these drawbacks, the rooms' ambiance, friendly staff and beautiful views are positively noted.
Cleanliness poses a notable challenge with frequent reports of dust, musty odors, mold and even cockroaches. Common areas, including pools and bathrooms, suffer from poor maintenance. While some guests found their rooms clean and organized, the general sentiment calls for better cleaning practices.
The staff at Espaço Tajj is consistently praised for their helpfulness, friendliness and professionalism, making guests feel well cared for. Noteworthy mentions include specific employees providing exceptional service, leaving a lasting impression despite occasional lapses in efficiency.
Wi-Fi service is inconsistent with some areas offering excellent connectivity while others face significant issues, leading guests to often rely on their own connections.
The hotel's pool area, particularly the outdoor pool, is commended for its beauty, size and cleanliness. However, maintenance issues such as algae and debris, as well as amenities like sunbeds and lighting, need improvement to enhance guest satisfaction.
Beds receive mixed feedback with many guests praising their comfort but also reporting issues with broken or noisy mattresses and inconsistent bed linen quality.
Espaço Tajj is noted for its serene, romantic atmosphere, making it a favorable choice for couples seeking a retreat. The beautiful surroundings and intimate restaurant setting contribute to a charming and romantic experience.
The hotel is also recognized for its dog-friendly environment, allowing pets to enjoy the grounds freely and even accompany guests during meals. While practical aspects like dog walking can be challenging and additional support is lacking, the overall welcoming approach towards pets is appreciated.
In summary, Espaço Tajj's strengths lie in its prime location, serene environment, spacious accommodations, friendly staff and beautiful pool areas. However, improvements in maintenance, cleanliness, dining service and Wi-Fi connectivity are needed to elevate the guest experience.
Dog Friendly Guest House
This guesthouse provides a unique pet-friendly experience with a large green area for pets to run and play. It also offers dedicated spaces for pets within the rooms, ensuring comfort and convenience.
Guest House with Gym
Espaço Tajj features a well-equipped gym that includes a leg press, squat bar, dumbbells, and an exercise bike, allowing guests to maintain their fitness routines. The property also offers indoor and outdoor pools, a spa, hot tub, and tennis court.
Small Guest House
Espaço Tajj offers stunning views and modern amenities designed for relaxation, creating a serene and intimate ambiance. The guesthouse setting adds to the charm and coziness, perfect for a romantic getaway.
3-Star Guest House
This guesthouse offers a living room and parking. It has generally positive reviews, indicating a satisfactory experience for guests.
Guest House with Outdoor Pool
This property provides both an outdoor pool and an indoor pool for guest use.
Guest House with Indoor Pool
Espaço Tajj offers a heated indoor swimming pool, providing a comfortable year-round option for guests. The hotel also features a spa center with various treatments, allowing guests to combine aquatic relaxation with comprehensive wellness services.
Guest House for Honeymoon
Guest House with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Guest House with Tennis Courts
Guest House with Heated Pool
Guest Reviews
Espaço Tajj boasts a prime location that earns consistent praise from its guests. Positioned conveniently near the start of the Wine Road, visitors can easily reach attractions such as the "Terra do Vinho" winery within minutes. The hotel is strategically situated to offer easy access to the city center and various tourist spots, making it suitable for both leisure travelers and those in search of local adventures.
Surrounded by the serenity of nature, the hotel offers a tranquil environment ideal for families and those looking to relax. Guests frequently mention the peaceful and beautiful setting, complete with lush greenery and a multitude of trees. The establishment is not only accessible but also caters to those with vehicles, being located near major roads such as Raposo Tavares and facilitating straightforward routes to popular sites like the ski park and outlet malls.
The accommodations themselves are noted to be spacious and pet-friendly, adding a layer of convenience for diverse traveler needs. Despite a few remarks about the maintenance of physical structures and room privacy, the overall feedback highlights an appealing mix of nature and accessibility.
Complementing the prime location, the hotel provides excellent service, a high-quality breakfast and well-regarded amenities, all of which enhance the guest experience. Whether for a short visit to the wine route or a relaxed stay amidst nature, Espaço Tajj’s exceptional location and serene environment make it a commendable choice for travelers visiting São Roque.
Espaço Tajj receives mixed reviews regarding its breakfast offerings. Many guests praise the breakfast for being good, delicious and well-varied with fresh and tasty options like fruits, deli meats, breads, cakes and eggs. Coffee is frequently highlighted as very good, adding to the positive morning experience. Some visitors especially enjoyed the addition of a pianist during Sunday's breakfast, which was a charming touch.
On the other hand, several reviews mentioned that the breakfast is simple, basic and could benefit from more variety. There are criticisms about the slow replenishment of food and the quality of some items with reports of spoiled cold cuts and a lack of certain utensils. The breakfast's starting time at 8:30 am was noted as late by some guests and there were suggestions for extending the breakfast hours.
Overall, while many guests found the breakfast enjoyable, tasty and adequate, others felt it was underwhelming and in need of improvement both in variety and replenishment efficiency.
Espaço Tajj offers a mixed dining experience for its guests. The on-site restaurant, known for its beautiful decor and spectacular pizza nights, operates mainly on Fridays and Saturdays, providing limited dining options on other days. Many guests have praised the pizza, describing it as delicious and highlighting the enjoyable live music and vibrant atmosphere on Saturdays.
However, the dining service has several drawbacks, including slow service and high prices. Guests have noted the limited variety of dishes and some experienced waiting times with meals arriving cold. The overall quality of other menu items, such as pasta and sautéed meats, left much to be desired with specific complaints about bland flavors and incorrect orders.
For those looking for a taste of the restaurant's best, the pizza night stands out as a highlight. Yet, potential diners should brace themselves for occasional service issues and a lack of dining options outside of the weekend evenings. Despite these challenges, the stunning restaurant environment and the promising pizza night may still offer a worthwhile dining experience for some visitors.
Espaço Tajj offers guests an experience in rooms that are generally spacious, cozy and equipped with comfortable beds and pillows. Many rooms feature large jacuzzi-style bathtubs, adding a touch of luxury and the overall decor and layout receive positive notes. Guests have also noted the rooms' ample size and cleanliness with some particularly appreciating the recently renovated spaces.
However, frequent maintenance issues are reported, including broken bathroom door handles, leaking sinks and noisy minibars. There's also a significant problem with mold and musty smells in several rooms, which compromises the overall experience for some guests. Cleanliness seems inconsistent, as some reviewers mention rooms full of spider webs, food on the floor and dirty bathrooms.
The lack of sufficient electrical outlets is a recurring issue, often leaving guests unable to charge multiple devices simultaneously. Additionally, some rooms are noted to be very small with cramped shower stalls and inadequate bathroom spaces, making them less comfortable, especially for families or groups.
Guest feedback also highlights problems with the air conditioning and heating systems in some rooms, along with poor sound insulation that allows noise intrusion from adjacent rooms or external sources. Despite these drawbacks, guests have praised the friendly and polite staff and the beautiful views available from certain rooms. While the rooms' ambiance and comfort levels are generally appreciated, the property requires focused improvements in maintenance and cleanliness to enhance the overall guest experience.
Espaço Tajj offers mixed reviews when it comes to the comfort of its beds. Many guests praised the hotel for its comfortable and great mattresses, which contributed to a good night's sleep. It appears that some suites feature particularly comfortable bedding with some guests noting that the beds and pillows were not only comfortable but also provided warmth with ample blankets.
However, there were several critiques regarding the beds. Some guests encountered broken or worn-out beds and mattresses, while others found them to be uncomfortable or noisy. A common issue was the use of two single beds pushed together to form a double bed, which sometimes resulted in gaps during sleep or separation of the beds. Comments on bed linens were also varied with remarks about poor-quality, discolored or thin towels and dirty sheets and pillows being reported.
Overall, while there are many positive comments highlighting comfortable beds and good sleep quality, potential visitors should note the inconsistencies in bedding conditions and be prepared for the possibility of encountering some less ideal accommodations.
Despite the natural beauty and rustic charm of Espaço Tajj, numerous confirmed guest reviews highlight significant cleanliness issues. The rooms often suffer from dust, musty odors and moldy walls with reports of unclean bed linens and even sightings of cockroaches and spider webs. The bathrooms, particularly the bathtubs, show signs of poor maintenance with frequent leaks, clogged showers and cracked fixtures. Furthermore, common areas like pools, jacuzzis and the breakfast area are frequently described as dirty and neglected with debris and animal feces occasionally found. The external spaces and facilities, although accompanied by lovely gardens, appear abandoned in many spots, reflecting a general lack of upkeep. Although a few guests mentioned clean and organized rooms with good breakfast experiences, the overwhelming sentiment suggests that better cleaning practices and maintenance are sorely needed to enhance the overall guest experience at this potentially charming location.
Espaço Tajj is consistently praised for its commendable staff with guests frequently highlighting their helpfulness, friendliness and professionalism. The team is often noted for their attentive and welcoming demeanor, making guests feel well taken care of from the moment they arrive. Specific employees such as Sabrina, Mr. Camelio and Mrs. Violeta are mentioned for their exceptional service, showcasing the personal attention guests receive.
Guests appreciate the staff's politeness and the friendly hospitality that pervades the hotel with many stating that the receptionists are particularly attentive and courteous. This warm reception extends throughout the hotel, whether in the front desk team or the restaurant staff, contributing to an overall pleasant stay.
However, there were some reports of occasional lapses, such as overwhelmed employees and inconsistent presence at the reception desk, which sometimes impacted the efficient handling of requests. Despite these minor issues, the overall sentiment towards the staff remains highly positive with guests frequently recommending Espaço Tajj for its excellent customer service and professional, friendly employees.
The hotel's dedication to providing attentive and caring service evidently leaves a lasting impression, making it a favored choice for many travelers.
'Espaco Tajj' has garnered mixed reviews regarding its Wi-Fi service. While some guests found the internet connection to be very good and the Wi-Fi signal excellent in certain areas, many others experienced significant issues. Common complaints include the internet not working at all, Wi-Fi not reaching the rooms and unstable connections that made it difficult to stay online. There were also mentions of the Wi-Fi signal being fine in some locations but frequently dropping or being slow. Several guests noted they had to rely on their own 4G connection due to the poor hotel Wi-Fi. Overall, the Wi-Fi service appears to be inconsistent with some areas of the inn performing better than others.
Espaço Tajj features a variety of pool options that have garnered mixed reviews from guests. Many highlight the pools' beauty and spaciousness, noting their charm and the relaxing atmosphere of the outdoor areas. The large swimming pools, including heated options, are frequently described as clean and enjoyable when maintained properly. The surrounding pool deck and grounds also contribute to a pleasant ambiance with ample space for guests to unwind.
However, concerns have been raised regarding pool maintenance and cleanliness. Several guests have reported dirty water, algae and debris such as dead insects and leaves. The issue of non-functional heated pools due to renovations or lack of heating at times also detracted from some visitors' experiences. Additionally, the pool areas may suffer from a shortage of sunbeds and occasional overcrowding, along with a lack of nighttime lighting and music which could enhance the overall experience.
Although certain elements like the beautiful landscape and pool design receive much praise, the inconsistent upkeep appears to impact the overall satisfaction of guests. Improvements in maintenance and amenities would likely enhance the pool experience at this otherwise attractive location.
The outdoor pool at Espaço Tajj receives widespread praise for its size, cleanliness and overall beauty, enhancing the hotel's charming outdoor spaces. The pool area is often described as great and beautiful with guests appreciating the large and heated pool, as well as the clear and ready-to-use water. The surrounding green area and well-maintained pool structures further add to its appeal. However, some guests have noted occasional maintenance issues, such as the presence of algae or a dirty Jacuzzi. Despite these sporadic concerns, the pool remains a standout feature for most visitors, contributing significantly to a positive experience at the hotel.
Espaço Tajj offers a serene and romantic atmosphere perfect for couples seeking a retreat. The beautiful and cozy restaurant sets the stage for an intimate dinner, enhancing the overall romantic experience. Guests have praised the quiet and pleasant surroundings, describing it as a charming environment ideal for a getaway with a loved one. Although the location is deemed just okay and the value acceptable, the peaceful ambiance and romantic setting outweigh these minor concerns, making it a favorable choice for a romantic stay.
Espaço Tajj stands out for its welcoming approach towards pets, making it an attractive destination for travelers accompanied by their furry friends. Guests appreciated that they could keep their dogs even during meals, enjoying a relaxed atmosphere with dogs freely walking around, contributing to a friendly and homely vibe. The sight of cute dogs like Oliver added charm to the stay. However, some practical aspects such as dog walking can be challenging and there were concerns about dog feces near the property entrance. Although a pet fee of R$ 100.00 is charged, it is noted that additional pet support is lacking. Despite this, the overall reception of pets is positive with even a large, loose but gentle dog on the premises, adding to the pet-friendly environment.
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Location
Surrounded by the serenity of nature, the hotel offers a tranquil environment ideal for families and those looking to relax. Guests frequently mention the peaceful and beautiful setting, complete with lush greenery and a multitude of trees. The establishment is not only accessible but also caters to those with vehicles, being located near major roads such as Raposo Tavares and facilitating straightforward routes to popular sites like the ski park and outlet malls.
The accommodations themselves are noted to be spacious and pet-friendly, adding a layer of convenience for diverse traveler needs. Despite a few remarks about the maintenance of physical structures and room privacy, the overall feedback highlights an appealing mix of nature and accessibility.
Complementing the prime location, the hotel provides excellent service, a high-quality breakfast and well-regarded amenities, all of which enhance the guest experience. Whether for a short visit to the wine route or a relaxed stay amidst nature, Espaço Tajj’s exceptional location and serene environment make it a commendable choice for travelers visiting São Roque.
Breakfast
On the other hand, several reviews mentioned that the breakfast is simple, basic and could benefit from more variety. There are criticisms about the slow replenishment of food and the quality of some items with reports of spoiled cold cuts and a lack of certain utensils. The breakfast's starting time at 8:30 am was noted as late by some guests and there were suggestions for extending the breakfast hours.
Overall, while many guests found the breakfast enjoyable, tasty and adequate, others felt it was underwhelming and in need of improvement both in variety and replenishment efficiency.
Dinner
However, the dining service has several drawbacks, including slow service and high prices. Guests have noted the limited variety of dishes and some experienced waiting times with meals arriving cold. The overall quality of other menu items, such as pasta and sautéed meats, left much to be desired with specific complaints about bland flavors and incorrect orders.
For those looking for a taste of the restaurant's best, the pizza night stands out as a highlight. Yet, potential diners should brace themselves for occasional service issues and a lack of dining options outside of the weekend evenings. Despite these challenges, the stunning restaurant environment and the promising pizza night may still offer a worthwhile dining experience for some visitors.
Rooms
However, frequent maintenance issues are reported, including broken bathroom door handles, leaking sinks and noisy minibars. There's also a significant problem with mold and musty smells in several rooms, which compromises the overall experience for some guests. Cleanliness seems inconsistent, as some reviewers mention rooms full of spider webs, food on the floor and dirty bathrooms.
The lack of sufficient electrical outlets is a recurring issue, often leaving guests unable to charge multiple devices simultaneously. Additionally, some rooms are noted to be very small with cramped shower stalls and inadequate bathroom spaces, making them less comfortable, especially for families or groups.
Guest feedback also highlights problems with the air conditioning and heating systems in some rooms, along with poor sound insulation that allows noise intrusion from adjacent rooms or external sources. Despite these drawbacks, guests have praised the friendly and polite staff and the beautiful views available from certain rooms. While the rooms' ambiance and comfort levels are generally appreciated, the property requires focused improvements in maintenance and cleanliness to enhance the overall guest experience.
Beds
However, there were several critiques regarding the beds. Some guests encountered broken or worn-out beds and mattresses, while others found them to be uncomfortable or noisy. A common issue was the use of two single beds pushed together to form a double bed, which sometimes resulted in gaps during sleep or separation of the beds. Comments on bed linens were also varied with remarks about poor-quality, discolored or thin towels and dirty sheets and pillows being reported.
Overall, while there are many positive comments highlighting comfortable beds and good sleep quality, potential visitors should note the inconsistencies in bedding conditions and be prepared for the possibility of encountering some less ideal accommodations.
Cleanliness
Staff
Guests appreciate the staff's politeness and the friendly hospitality that pervades the hotel with many stating that the receptionists are particularly attentive and courteous. This warm reception extends throughout the hotel, whether in the front desk team or the restaurant staff, contributing to an overall pleasant stay.
However, there were some reports of occasional lapses, such as overwhelmed employees and inconsistent presence at the reception desk, which sometimes impacted the efficient handling of requests. Despite these minor issues, the overall sentiment towards the staff remains highly positive with guests frequently recommending Espaço Tajj for its excellent customer service and professional, friendly employees.
The hotel's dedication to providing attentive and caring service evidently leaves a lasting impression, making it a favored choice for many travelers.
Wi-Fi
Pool
However, concerns have been raised regarding pool maintenance and cleanliness. Several guests have reported dirty water, algae and debris such as dead insects and leaves. The issue of non-functional heated pools due to renovations or lack of heating at times also detracted from some visitors' experiences. Additionally, the pool areas may suffer from a shortage of sunbeds and occasional overcrowding, along with a lack of nighttime lighting and music which could enhance the overall experience.
Although certain elements like the beautiful landscape and pool design receive much praise, the inconsistent upkeep appears to impact the overall satisfaction of guests. Improvements in maintenance and amenities would likely enhance the pool experience at this otherwise attractive location.
Outdoor Pool
Romantic
Dog Friendly
Yes, Espaço Tajj has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Espaço Tajj.
Yes, Espaço Tajj welcomes dogs.
No, parking facilities aren't available at Espaço Tajj.
Yes, Espaço Tajj has a gym.
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