Hotel with SpaSummary of reviews related to the 'Spa' categoryMonte Prado Hotel & Spa offers a spa experience that receives varied feedback from its guests. Positively, the spa is frequently praised for its relaxing atmosphere, excellent massages and professional staff. Many guests found the spa to provide a tranquil environment, complemented by well-maintained facilities including an indoor pool, a jacuzzi and a Turkish bath. The spa's location surrounded by nature adds to its appeal, making it a perfect setting for unwinding.
However, some reviews highlighted several areas for improvement. A common issue was the temperature of the spa water, which many found to be too cold. Additionally, several jets in the pools were reportedly not functioning, detracting from the overall experience. The spa's size and capacity also seemed to be a concern with many guests noting it was too small and often crowded, leading to a less relaxing environment. There were also complaints about the lack of strict access control and rule enforcement, particularly regarding the presence of children, which impacted the peace and tranquility for some visitors.
In terms of amenities, the spa provides towels but not robes and there were additional fees for towel exchanges and flip-flops. The overall state of the facilities was generally considered good, although some thought the spa could benefit from additional features and better cleanliness, particularly regarding its hammam bathroom.
In summary, the spa at Monte Prado Hotel & Spa has much to offer in terms of relaxation and professional services, but could improve with better temperature control, maintenance of amenities and stricter access regulations to enhance the overall guest experience.
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