Sao Luis-2.50356600,
-44.29313500,
Avenida Coronel Colares Moreira, Nro 14 - Quadra 100, Lote 4, Jardim Renascença(Show on Map)
7.9
Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsRede Andrade SLZ in São Luís receives high marks for its excellent and convenient location, which is appreciated by both leisure and business travelers. Positioned strategically between the airport and the historic center, the hotel offers easy access to city attractions, commercial areas and beautiful beaches. Its vicinity to Jansen Lagoon, surrounded by dining options, shopping malls and essential services like pharmacies and banks, adds to its appeal. The hotel provides stunning views of the lagoon, especially from the restaurant area, which enhances the stay experience.
The hotel’s breakfast garners mixed reviews. Many guests praise the delicious, varied options including regional dishes and the cleanliness and organization of the breakfast area. However, some express concerns about the limited variety and slow replenishment of food later in the morning, as well as occasional lapses in freshness.
Dinner at the hotel's 24-hour restaurant also receives commendations for tasty, well-served dishes like shrimp risotto, complemented by lagoon views. Nevertheless, service efficiency is an issue for some guests with long wait times and certain menu items being served cold or inadequately prepared occasionally noted.
Room reviews are similarly diverse. Positive feedback highlights spacious, comfortable rooms with good air conditioning, clean bed linens and functional amenities like TV and Wi-Fi, although the latter sometimes has connectivity issues. The availability of scenic balcony views is a plus. On the downside, some guests report persistent musty smells, dirty walls, broken tiles and inadequate cleaning, indicating a need for better maintenance and renovations.
Cleanliness generally receives positive feedback with mentions of fresh bed linens and well-maintained facilities. However, significant issues such as dirty bathrooms, moldy grout and neglected cleaning in rooms and hallways do arise.
The staff at Rede Andrade SLZ is praised universally for their helpfulness, attentiveness and friendliness. They enhance the overall experience with their excellent customer service, despite occasional mentions of inconsistent service.
The free Wi-Fi service receives mixed reviews. Some guests find the connectivity excellent, while many others report weak, unstable connections or no access at all, particularly in the rooms.
The gym facilities are described as basic and in need of updates. The rooftop pool and sauna are appreciated, though the pool sometimes has too much chlorine and the deck shows signs of wear.
Parking facilities are generally seen as convenient with free, ample and covered spaces. However, some guests find the parking area crowded and difficult to maneuver, highlighting a need for better management and security measures.
Rede Andrade SLZ is considered family-friendly, providing a comfortable setting with amenities suited for families. Protective screens on windows ensure safety for children, although the children’s area could be larger and there are no cribs or child seats available.
Opinions on the beds are mixed. While many guests find the beds comfortable with clean linens, others encounter issues with old or uneven beds, uncomfortable mattresses and low-quality pillows. Some also note discrepancies in bed sizing and cleanliness.
Overall, Rede Andrade SLZ offers a practical and comfortable stay with a superb location and welcoming staff, though there are areas needing improvement to ensure a consistently high-quality experience. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Located in the Ponta D'Areia neighborhood, this hotel provides private parking. It offers comfortable rooms, free Wi-Fi, and an outdoor pool.
Accessible Hotel
This hotel offers comprehensive accessibility features including a lift, wheelchair accessibility, raised toilet seats, low-height worktops and sinks, grab bars near the toilet, disabled facilities, and accessible parking.
Hotel with Gym
This hotel provides a gym and business center. Additional amenities include free in-room WiFi, an outdoor pool, and multilingual staff.
3-Star Hotel
Located in the Ponta D'Areia neighborhood, this hotel is close to Lagoa da Jansen and the city center. It offers comfortable accommodations and good service, making it a popular choice for travelers.
Hotel with Outdoor Pool
This hotel provides an outdoor pool area complete with sun loungers for relaxation. Guests also have access to a gym on the premises.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Superior Twin RoomThe twin room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Superior Triple RoomThe triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This triple room provides a wardrobe and a flat-screen TV. The unit offers 3 beds.
Superior Triple RoomThe triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room provides a wardrobe and a flat-screen TV. The unit has 2 beds.
Double RoomThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room features a wardrobe and a flat-screen TV. The unit has 1 bed.
Single RoomThe single room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This single room provides a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Nestled conveniently in São Luís, Rede Andrade SLZ boasts an excellent location that appeals to both leisure and business travelers. Situated strategically between the airport and the historic center, the hotel offers easy access to prominent city attractions, commercial areas and beautiful beaches, making it an ideal base for exploring the region.
Guests commend the hotel's prime positioning near Jansen Lagoon, surrounded by a variety of dining options, shopping malls and essential services like pharmacies and banks. The location, combined with the stunning views overlooking the lagoon, enhances the overall stay experience, particularly when enjoyed from the lovely restaurant area, which also serves a delightful breakfast.
Travelers appreciate the practical and comfortable ambiance of the hotel, noting the spacious rooms and clean, welcoming environment. The combination of good service, cleanliness and a family-friendly atmosphere contributes to the hotel's high marks for value for money.
Additionally, the hotel's accessibility is frequently highlighted with easy routes to the main tourist spots, historical areas and the central business district via car or Uber. This convenience, paired with the attentive staff and comprehensive amenities, ensures a seamless and enjoyable stay for all visitors.
Breakfast
The breakfast experience at the Rede Andrade SLZ receives a wide array of feedback from guests. Many patrons highlight the excellent, delicious and varied options available, including regional dishes such as tapioca and cuscuz and the convenience of a 24-hour open restaurant serving warm, tasty fare. These positive comments emphasize the enjoyable, hearty and well-served nature of the breakfast, noting the friendly and attentive service.
Guests appreciate the good buffet setup, extensive and diverse offerings and the lovely views from the breakfast area. Specific mentions of the delicious cakes, quality omelettes and attentiveness of chefs who explain dish preparations add to the positive remarks. The breakfast area is often noted as being clean organized and well-stocked early in the service.
However, a notable number of guests express concerns regarding the limited variety, lack of basic items and slow replenishment of food, particularly late into the breakfast hours. Fluctuations in the freshness and quality of items, such as stale bread and spoiled cakes, have also been pointed out. Some find the breakfast to be basic and lacking in diversity, not meeting the expectations for a three-star hotel.
Thus, while many guests leave satisfied, enjoying the ample choices and delightful dishes, others feel improvements are necessary in variety, timely restocking and overall presentation to better accommodate the morning rush and ensure a consistently high-quality breakfast experience.
Dinner
Rede Andrade SLZ offers a varied dining experience with a restaurant that operates 24 hours a day, providing options for dinner within the hotel premises. Guests generally commend the food for being tasty and well-served with dishes like shrimp risotto receiving particular praise for their delicious flavors. The hotel's restaurant also impresses with a view of the lagoon, enhancing the dining atmosphere.
However, there are notable concerns regarding service efficiency and food quality at times. Many guests experienced long wait times with some dishes like pizza and sandwiches arriving cold or taking over an hour to be served. Additionally, there have been instances where the restaurant ran out of certain ingredients or failed to replenish breakfast items in a timely manner. Despite its beautiful design and fair pricing, the restaurant is often criticized for these service delays and occasional lapses in food quality with some guests being disappointed by raw or tough fish.
While the restaurant offers reasonable pricing and a good variety of options, these experiences indicate that improvements in both service speed and food consistency could greatly enhance the overall dining experience at Rede Andrade SLZ.
Rooms
The guest reviews for Rede Andrade SLZ provide a mixed yet insightful perspective on the rooms. On the positive side, many guests appreciated the spacious and comfortable rooms, mentioning good air conditioning, clean and fresh bed linens and modern decor in some cases. The clean and tidy state of the rooms, including well-maintained bathrooms and convenient room facilities, were recurrent points of satisfaction. Various guests also highlighted the large size of the rooms and the presence of functional amenities like TV and Wi-Fi, despite occasional signal issues. The availability of rooms with balconies offering scenic views of the lagoon was also a notable plus.
However, there were several common concerns raised by guests. Many reviews pointed out a persistent musty or moldy smell in some rooms with issues such as dirty walls, broken floor tiles and inadequate cleaning practices being highlighted. Some rooms were noted to be in need of renovations, maintenance and better lighting. Electrical outlets were found to be scarce, which could be inconvenient for guests with multiple devices. Basic accommodations and occasional discrepancies in room assignments were also mentioned as areas needing improvement.
Overall, while the rooms at Rede Andrade SLZ boast ample space and a degree of comfort, attention to maintenance and cleanliness, as well as a few updates, could enhance the guest experience significantly.
Beds
At Rede Andrade SLZ, guests have shared a mix of opinions about the quality of the beds. On the positive side, many reviewers consistently highlight the comfortable nature of the beds with phrases like very comfortable bed and comfortable beds appearing frequently. Large and spacious beds also garnered appreciation with mentions of good bed, soft and clean linens and very good bed contributing to the overall positive feedback.
However, several guests pointed out issues with certain beds. Some describe beds as old or uncomfortable with specific mentions of uneven springs and mattresses that are too soft or hard. Bedding cleanliness was another concern with some guests noting dirty or poorly washed linens and even bedsheets with stains. There were also frequent mentions of pillows being too low, which detracted from the overall sleeping experience.
The size of the beds was another point of contention with mentions of double beds being small or single beds being very narrow. Issues such as beds that sag in the middle or make noise and move excessively were also highlighted by some reviewers.
In summary, while a notable number of guests find the beds at Rede Andrade SLZ comfortable, there are several concerns regarding bed condition, cleanliness and size that the hotel may need to address for a more consistent guest experience.
Cleanliness
The cleanliness at Rede Andrade SLZ receives mixed reviews from guests. While some guests appreciated the clean and comfortable environment with fresh bed linens and well-maintained facilities, others voiced concerns about the overall cleanliness standards. Many highlighted the satisfactory cleanliness of rooms and public areas with particular praise for clean and fresh bedding and the daily change of towels and linens.
However, numerous reviews pointed out significant issues with cleanliness, such as dirty bathrooms, moldy grout, unpleasant smells and neglected cleaning in rooms and hallways. Some guests encountered specific problems like dirty floors, stained curtains, old towels and bed linens and remnants from previous occupants. The exterior and common areas also seemed to need better upkeep with mentions of a dirty hotel entrance and inconsistent attention to cleanliness in the restaurant and pool area.
While the cleaning staff received compliments for their efforts, the overall consensus suggests that more attention to detail and consistency in cleaning practices are necessary to meet guest expectations. Additionally, some guests noted that the hotel could benefit from renovation and better maintenance to enhance both the cleanliness and overall experience.
Staff
Guest reviews of the 'Rede Andrade SLZ' universally praise the staff for their helpfulness, attentiveness and friendliness. Guests frequently highlight the family-friendly and welcoming nature of the team, often describing individual staff members as kind and polite. Many reviews specifically commend the excellent customer service, noting that employees go above and beyond to ensure a pleasant stay. The reception staff, in particular, receive accolades for their service and competence, providing a friendly and efficient check-in experience.
However, there are occasional mentions of inconsistent service with some guests experiencing less friendly interactions or noting a lack of management attention. Despite these hiccups, the general consensus is that the staff's positive attitude and dedication significantly enhance the overall experience at the hotel. The compliments on staff extend to their efforts in maintaining cleanliness and respecting safety measures, further contributing to a sense of safety and comfort for the guests.
Overall, the majority of guests find the hotel's staff to be a major strength, contributing to the welcoming atmosphere and making stays enjoyable with their attentive and professional service.
Wi-Fi
Many guests have shared their experiences with Wi-Fi at the Rede Andrade SLZ. While some praised the excellent connectivity, noting that the Wi-Fi internet was excellent, many encountered issues during their stay. Common complaints included weak Wi-Fi, unstable connections and at times, no internet access at all. Guests mentioned that the Wi-Fi often didn't work in their rooms with connectivity issues being particularly problematic at night. Sometimes, the internet worked sporadically, leading to stressful moments for those relying on it. The hotel’s internet service has been described as very bad with references to old routers contributing to the issues. Despite a few positive comments, the overall sentiment about the Wi-Fi at Rede Andrade SLZ suggests significant room for improvement.
Gym
At Rede Andrade SLZ, guests have consistently mentioned that there is a gym available for use. While the gym does offer some basic essentials like treadmills and a few dumbbells, it is frequently described as small, simple and in need of maintenance and improvements. Many guests highlighted that the equipment is outdated, broken or not working at all. Moreover, cleanliness seems to be an issue and some visitors noted that the gym was under renovation or closed during their stay.
Despite these drawbacks, the hotel also features a rooftop swimming pool and a good sauna, which are appreciated by those who utilize them. However, it’s important to note that the pool deck has shown signs of wear and the pool sometimes has too much chlorine. Overall, while the hotel does provide a gym and fitness area, it appears to require significant updates and better maintenance to meet guests' expectations.
Parking
Guests at Rede Andrade SLZ generally highlight the convenience of having parking available for those traveling by car. Many appreciate the large and covered garage, describing it as ample and easy to access. Free parking is repeatedly mentioned as a benefit and the private parking with an elevator is noted for its added convenience, allowing guests to avoid carrying luggage through the reception.
However, some reviews mention challenges and limitations. The parking area is described as small, crowded and difficult to maneuver with a lack of signage and insufficient information provided. Some guests found it challenging to find parking spaces, especially during busy times. Additionally, the parking garage may not feel secure when arriving late at night or very early in the morning, as one might need to re-enter from the street.
In summary, while the hotel offers free and ample parking with convenient features, improvements in parking space management, security and better signage could enhance the overall experience for guests.
Family
Rede Andrade SLZ is well-regarded as a family-friendly destination, making it an appealing choice for those traveling with children. The hotel provides a welcoming family atmosphere and offers an array of family-oriented amenities. Many families highlight the good accommodations and the comfortable setting, noting it as excellent for family stays.
One of the commendable aspects is the protective screens on the windows, ensuring a secure environment for children. Despite its many family-oriented features, the children's space area could benefit from being larger to accommodate more activities for kids. Additionally, the hotel does not provide cribs or child seats in the restaurant, which may be a drawback for families with very young children.
Guests appreciate the family's traditional tapioca as part of their meals, adding a cultural touch to their stay. While some have faced minor inconveniences, such as the unavailability of blankets upon request, the overall consensus presents Rede Andrade SLZ as a reliable and family-friendly option for a pleasant stay.
3 Star
In the heart of São Luís, Rede Andrade SLZ offers a commendable stay for those in the three-star category, striking a notably attractive cost-benefit ratio. While it's a simple and honest establishment, the hotel manages to meet the basic needs of its guests, providing accommodation that is adequate albeit not luxurious.
The breakfast is basic but considered reasonable given the rate, aligning with the general structure and services of the hotel. Despite its outdated facilities, many guests still find it worth the price, especially praising the great sauna, pool and shower facilities available.
For travelers seeking affordability without high expectations, Rede Andrade SLZ provides a satisfactory experience. Though it is not the most modern option, it is deemed a good stay overall, particularly for those focused on value for money. This establishment is ideal for budget-conscious guests looking for essential amenities at a modest price in São Luís.
Accessible
SLZ Lagoa Hotel provides guests with a notably convenient and accessible experience, particularly praised for its easily accessible rooms and strategic location. It's situated in the central region of Lagoa, making it effortlessly reachable for both the beach and the city center with easy access to transportation. Guests commended the spaciousness of the accessible rooms and the overall good accessibility of the premises.
However, some aspects of accessibility within the hotel could be improved. Specific issues were noted with the bathroom facilities; some guests experienced discomfort due to inaccessibility and cleanliness problems, such as a plastic shower curtain described as unhygienic. Additionally, certain bathrooms featured a shower stall with a high step, posing a challenge for guests with mobility issues. Better signage throughout the hotel was also suggested to enhance the overall accessibility experience.
In summary, while the SLZ Lagoa Hotel excels in location and general room accessibility, attention to bathroom accessibility and hygiene could significantly improve the stay for guests with disabilities.
Yes, Rede Andrade SLZ has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rede Andrade SLZ.
No, Rede Andrade SLZ doesn't allow dogs.
Yes, parking facilities are available at Rede Andrade SLZ.