Abbeville Hotel Torre I - Torre II
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Summary of reviewsAbbeville Hotel Torre I - Torre II is widely praised for its excellent location close to São Luís' historic center, São Marcos beach and numerous tourist attractions, making it convenient for both work and leisure travelers. The hotel's central setting grants easy access to public transportation, shopping malls and essential services, despite some noise from a nearby avenue. This prime placement stands out as a significant benefit for guests.
The hotel's breakfast is a major highlight, consistently receiving high marks for its diversity and delicious options, including local dishes like omelettes and tapiocas. The pleasant dining ambiance and attentive staff further enhance the positive breakfast experience. Dinner offerings also receive commendation for being flavorful and fairly priced, although variety and service speed could be improved.
The rooms receive mixed reviews. While many find them comfortable, clean and spacious with good bed comfort, issues like maintenance problems, musty smells and outdated furnishings are common complaints. Bathrooms often require renovations and a more consistent cleaning approach could significantly improve the guest experience. However, the staff's friendliness and professionalism are consistently noted as positives with many visitors appreciating the helpful and attentive service.
Cleanliness is another area with varied feedback. Some guests find the rooms and daily cleaning satisfactory, while others report issues like mold, grime and neglected public areas. Although the hotel’s gym and pool provide basic facilities, they could benefit from better maintenance and updated equipment. The pool's picturesque views are appreciated, but its small size and cleanliness often disappoint.
Parking facilities offer a secure option, but accessibility can be challenging for larger vehicles with limited spots leading to occasional street parking. For families, the hotel’s spacious rooms and child-friendly atmosphere are positives, though noise and other minor inconveniences could be addressed.
Despite a mixed experience with Wi-Fi quality, which fluctuates in reliability and some bed comfort issues, the majority of guests have a positive impression. Overall, the Abbeville Hotel Torre I - Torre II provides a convenient stay with notable strengths in location, breakfast and staff service, though attention to maintenance and cleanliness would further enhance its appeal.
Categories
The hotel's breakfast is a major highlight, consistently receiving high marks for its diversity and delicious options, including local dishes like omelettes and tapiocas. The pleasant dining ambiance and attentive staff further enhance the positive breakfast experience. Dinner offerings also receive commendation for being flavorful and fairly priced, although variety and service speed could be improved.
The rooms receive mixed reviews. While many find them comfortable, clean and spacious with good bed comfort, issues like maintenance problems, musty smells and outdated furnishings are common complaints. Bathrooms often require renovations and a more consistent cleaning approach could significantly improve the guest experience. However, the staff's friendliness and professionalism are consistently noted as positives with many visitors appreciating the helpful and attentive service.
Cleanliness is another area with varied feedback. Some guests find the rooms and daily cleaning satisfactory, while others report issues like mold, grime and neglected public areas. Although the hotel’s gym and pool provide basic facilities, they could benefit from better maintenance and updated equipment. The pool's picturesque views are appreciated, but its small size and cleanliness often disappoint.
Parking facilities offer a secure option, but accessibility can be challenging for larger vehicles with limited spots leading to occasional street parking. For families, the hotel’s spacious rooms and child-friendly atmosphere are positives, though noise and other minor inconveniences could be addressed.
Despite a mixed experience with Wi-Fi quality, which fluctuates in reliability and some bed comfort issues, the majority of guests have a positive impression. Overall, the Abbeville Hotel Torre I - Torre II provides a convenient stay with notable strengths in location, breakfast and staff service, though attention to maintenance and cleanliness would further enhance its appeal.
Business Hotel
This hotel enjoys a charming location. It offers a comfortable stay with essential amenities for business travelers.
Accessible Hotel
Abbeville Hotel Torre I - Torre II offers facilities for disabled guests and a lift.
Hotel with Gym
This hotel offers gym facilities.
3-Star Hotel
Located near the historic center and close to the beach and airport, this hotel offers a convenient location for exploring the city. Guests appreciate the staff and the good breakfast provided.
Hotel with Outdoor Pool
Guests at this hotel can enjoy the use of an outdoor swimming pool.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
The location of Abbeville Hotel Torre I - Torre II consistently garners high praise from guests. Many highlight its proximity to the historic center, São Marcos beach and numerous tourist attractions, making it ideal for those eager to explore São Luís. The hotel's central positioning offers easy access to public transportation, shopping malls, commercial centers and essential services such as pharmacies and supermarkets. Guests frequently mention the convenience of the location for both work and leisure with notable ease of access to key parts of the city, including the airport. The area is described as safe, despite some mentions of a noisy avenue. Overall, the hotel's location is lauded as a significant advantage, perfectly suited for tourists and business travelers alike seeking comfort and accessibility.
The breakfast at Abbeville Hotel Torre I - Torre II has consistently received praise from guests, making it a standout feature of their stay. Numerous reviews highlight the breakfast as excellent with many describing it as diverse and delicious. Guests appreciated the wide selection of options available, including fresh fruits, varied cakes, breads and local dishes such as omelettes and tapiocas. The breakfast ambiance and restaurant setting were also noted to be comfortable and pleasant.
Several reviewers emphasized the variety and quality of the breakfast, considering it one of the best they have ever had. The attentive and friendly staff further complemented the dining experience, enhancing the overall satisfaction. Although there were a few mentions of limited fruit options and occasional slow replenishment of items, the overwhelming consensus is that the breakfast is ample, well-served and a true highlight of the hotel.
In summary, the breakfast at this hotel is highly recommended by guests for its extensive variety, quality and the exceptional service provided.
Abbeville Hotel Torre I - Torre II offers a mixed dining experience with several positive aspects highlighted by guests. The hotel's restaurant operates 24 hours a day, providing guests with fair value and a variety of options. Many guests praised the quality of the meals, emphasizing that the dinner and lunch dishes are delicious and fairly priced. The restaurant ambiance was described as beautiful and comfortable with efficient service and warm food delivery.
Guests particularly enjoyed the quality and taste of dinners, noting flavorful dishes like chicken parmigiana and the convenience of room service. The breakfast also received high marks for being delicious. Despite these commendations, some guests expressed concerns about the limited menu options and lengthy wait times, sometimes exceeding an hour. Additionally, specific critiques included dry meat, overly intense air conditioning during dinner and occasional issues with food quality, such as a lack of seasoning.
The hotel's restaurant generally provides good value with tasty meals, but some aspects, like menu diversity and service speed, could benefit from improvement.
The reviews for 'Abbeville Hotel Torre I - Torre II' depict a blend of satisfactory and critical feedback regarding the rooms. Many guests found the rooms to be comfortable, clean and spacious with some highlighting the excellent bed comfort and good cleaning standards. Some reviewers also appreciated the pleasant ambiance, helpful staff and simple yet functional room setups.
However, numerous critiques pointed to maintenance issues across the property. Recurring complaints include dirty rooms with a musty smell, outdated and worn furniture, poorly functioning air conditioning and noise disturbances from adjoining rooms or external units. Bathrooms frequently received negative mentions for being too small, requiring renovations and having malfunctioning fixtures. Multiple guests expressed frustration with room cleanliness with some finding their rooms in a disappointing state upon arrival, noting issues such as mold, faulty locks and inadequate towel provisions.
While the size of the rooms was a positive aspect for several guests, the lack of blackout curtains and the inadequacies in room maintenance left a lot to be desired. The need for renovations and updates to furniture and facilities was a common sentiment, indicating that while the hotel offers some level of comfort, improvements in maintenance and cleanliness could significantly enhance the guest experience.
Abbeville Hotel Torre I - Torre II receives mixed reviews regarding the comfort and quality of its beds. The majority of guests describe the beds as comfortable with some noting the presence of spacious and large beds, high-quality bedding and even sensational comfort. Thick white sheets and new electric blankets added to the overall positive experience for many.
However, some guests experienced discomfort due to issues such as very soft or overly firm mattresses. A few mentioned that the mattresses were worn or had a bad smell. Pillows, on the other hand, varied from being described as comfortable to very thin and uncomfortable.
The room sizes were generally comfortable, but some areas, particularly bathrooms, were noted to be quite small and not well-maintained. Additionally, issues like noise from air conditioning units and sheets that didn’t fit properly were mentioned, potentially detracting from the sleep quality. In a few cases, the presence of dirty sheets and the need for room changes due to noise or discomfort were highlighted as areas for improvement.
Overall, while many guests found the bed experience at Abbeville Hotel Torre I - Torre II to be largely positive, there is room for improvement in consistency and maintenance to ensure a more universally pleasant stay.
Abbeville Hotel Torre I - Torre II presents a mixed experience in terms of cleanliness and maintenance. Rooms are frequently described as very clean and well-organized with some guests praising the impeccable daily cleaning service. However, there are consistent reports of areas that require deeper and more regular cleaning, particularly the bathrooms where issues such as mold and grime are reported. The public areas, including hallways, have been noted for unpleasant odors and occasional lack of maintenance.
While some visitors find the cleanliness above standard, others mention rooms and facilities showing signs of neglect, such as stained linens, dirty curtains and dusty floors. Specific problems like noisy air conditioning, leaky sinks and old mismanaged installations underscore the need for better upkeep. Although some guests have a positive experience with spotless rooms and efficient staff, the overall sentiment suggests that the hotel’s cleanliness could benefit from more attention to detail and consistent standards.
Overall, Abbeville Hotel Torre I - Torre II can provide a satisfying stay if the cleaning and maintenance services are enhanced to address the reported inconsistencies.
The staff at Abbeville Hotel Torre I - Torre II is consistently praised for their friendliness, professionalism and attentiveness. Guests have highlighted the polite and courteous nature of the employees with many noting the helpfulness shown in resolving issues such as air conditioning problems and assisting with local recommendations. The reception staff, in particular, are frequently commended for their excellent service and readiness to assist, although there are occasional reports of delays during check-in and check-out procedures and some isolated instances of less helpful or unwelcoming behavior.
Despite these minor setbacks, the majority of reviews celebrate the staff's dedication to providing a positive experience for guests, often going above and beyond to ensure satisfaction. The waiters and kitchen staff also receive high marks for their gracious service and attention to cleanliness and hygiene, especially during the pandemic.
The combination of a welcoming, polite and competent team with an impressive level of care ensures that many guests express their intention to return. The hotel's ideal location and exceptional breakfast further complement the commendable service, making it a recommended choice for visitors seeking a hospitable and well-managed stay.
Guests at Abbeville Hotel Torre I - Torre II have expressed mixed experiences regarding the hotel's Wi-Fi. While some found the internet to be strong and the Wi-Fi working well, many others reported issues. Positive feedback highlights that in some cases, the internet connection was great, strong or satisfactory. However, a significant number of reviews describe the internet as unstable with weak, fluctuating signals that often disconnect or don't work at all.
Several guests noted that the internet was either not available or very poor during their stay with some saying it rarely worked. Others mentioned specific problems such as intermittent connections and the need for an upgrade in internet speed. Though a few guests had no complaints and found the Wi-Fi quality to be great, the majority suggested that the hotel could substantially improve its internet services to ensure a more consistent and reliable connection for all patrons.
The gym at Abbeville Hotel Torre I - Torre II receives mixed reviews from guests. While some appreciate it as a good option for exercise and find it to be quite functional, others mention several downsides. The gym is described as small and somewhat outdated with old equipment and only one treadmill. Issues such as lack of water, air conditioning and some malfunctioning exercise machines are highlighted. Despite these shortcomings, the gym still provides a basic and spacious area for a workout with one reliable treadmill that guests seem to appreciate. However, potential visitors should be aware of noise and disturbance issues related to the gym.
Abbeville Hotel Torre I - Torre II features a rooftop pool that draws mixed reviews from guests. The pool area, especially at night, offers a wonderful ambiance with a beautiful sunset view from the deck. Some guests appreciated the delightful setting and the different levels of pools available, making it a unique feature of the hotel.
However, many guests expressed disappointment with the size and cleanliness of the pool. It is frequently described as very small with comparisons to a bathtub and often not matching the promotional photos. Reports of the pool being dirty, poorly maintained and sometimes even closed were common, which detracted from the overall experience. The pool bar also garnered criticism for needing improvement.
While the rooftop pool's picturesque views can be a highlight, the hotel clearly has some work to do in terms of pool maintenance and ensuring the accuracy of their promotional materials.
The Abbeville Hotel Torre I - Torre II offers parking facilities that have received mixed reviews from guests. On a positive note, the hotel provides a secure parking option and there are enough spots for smaller vehicles. Guests appreciated the free parking service and reasonable availability of spaces. Despite these positives, several guests mentioned challenges, including a garage that is dark and tight which makes access difficult, especially for larger vehicles like pickup trucks and SUVs. The parking area has limited spots, leading to cars often being left on the street. Additionally, the location of the parking lot was noted as unattractive and there were instances of parking being inadequate or crowded. While parking is available, its convenience and adequacy largely depend on the size of the vehicle and timing.
Abbeville Hotel Torre I - Torre II presents a mixed experience for families with both positive attributes and areas needing improvement. The hotel is commendably positioned in a nice and quiet location, just 5 minutes away from the palace of lions and Sao Marcos beach. It is well-suited for family stays, offering spacious rooms that can comfortably accommodate family needs. The child-friendly atmosphere and varied services make it a good cost-benefit option for budget-conscious families. Despite some minor inconveniences like occasional noise and the need for a few room adjustments, visitors have applauded the cleanliness, comfortable beds and the welcoming nature of the employees. However, some reviews highlight discomforts such as lack of blankets, issues with privacy and noise from family events. Overall, Abbeville Hotel Torre I - Torre II is recommended for families seeking practicality and convenience, although it may not be the best choice for those looking for a quiet and restful vacation.
The Abbeville Hotel Torre I - Torre II presents a mixed experience, primarily characterized by its commendable cost-benefit ratio. Many guests appreciated the value for money, often finding it a worthwhile option considering its three-star rating. The hotel's location and affordability were repeatedly highlighted as positive aspects. Several reviews mentioned the general comfort of the facilities and noted that the room comfort was good, especially for the rating.
However, some guests felt that the service and room standards did not entirely meet the expectations for a three-star hotel with mentions of the hotel needing upgrades and having issues like uncleaned areas and no water in certain faucets. Despite these shortcomings, the hotel's staff received praise for their politeness and helpfulness with a few guests going so far as to say the service surpassed many higher-rated hotels. While the overall appearance was deemed acceptable, it was noted that the amenities lacked the high exceptions one might anticipate from a three-star establishment.
In essence, while the Abbeville Hotel Torre I - Torre II may not exceed in luxurious offerings, it strikes a chord with travelers seeking good location and value for money, making it a reasonable option for those managing expectations accordingly.
Abbeville Hotel Torre I - Torre II appears to cater well to the needs of business travelers, offering a range of facilities and services aimed at supporting work-related activities. Guests appreciate the hotel's convenient location, which is particularly beneficial for those visiting nearby test venues or needing easy access to their workplaces. The hotel seems to maintain a quiet environment conducive to business efforts and generally provides good Wi-Fi connectivity that supports various business tasks.
The staff is noted for their friendliness and the overall hotel structure meets the needs of work-travelers. Some rooms feature desks, which is advantageous despite there being a mention of the absence of working desks in some instances. The hotel positions itself as a business-focused establishment, noted for being helpful with working teams and often utilized by workers.
However, a few drawbacks include issues with the phone switchboard not making external calls, delays in issuing invoices and occasional noise disturbances from neighboring rooms. Despite these minor issues, the cost/benefit ratio makes it a favorable choice for business travelers who require a functional and supportive environment for their business activities.
Abbeville Hotel Torre I - Torre II presents a very accessible location that guests find advantageous for easy movement around the city. Its close proximity to downtown and major access points situates it in a safe neighborhood, making it convenient for travelers. The hotel is neatly organized and easily accessible to all places, which is appreciated by many visitors. Especially convenient for those who usually rent a car, the hotel's strategic placement adds to its appeal. Some feedback highlights issues with accessibility, indicating certain areas for improvement, but overall, it appears to be a highly accessible and accommodating option for guests with disabilities.
Abbeville Hotel Torre I - Torre II features a rooftop pool area that provides a wonderful ambiance, especially during the night, making it an appealing spot for evening relaxation or dining. However, guests have noted that the pool is quite small with some finding it inaccurately depicted in promotional photos. Issues such as inadequate maintenance and occasional closures have been reported, which affect the overall experience. Despite these drawbacks, the presence of a deck on the top floor adds to the charm of the pool area.
Location Show Map
Location
Breakfast
Several reviewers emphasized the variety and quality of the breakfast, considering it one of the best they have ever had. The attentive and friendly staff further complemented the dining experience, enhancing the overall satisfaction. Although there were a few mentions of limited fruit options and occasional slow replenishment of items, the overwhelming consensus is that the breakfast is ample, well-served and a true highlight of the hotel.
In summary, the breakfast at this hotel is highly recommended by guests for its extensive variety, quality and the exceptional service provided.
Dinner
Guests particularly enjoyed the quality and taste of dinners, noting flavorful dishes like chicken parmigiana and the convenience of room service. The breakfast also received high marks for being delicious. Despite these commendations, some guests expressed concerns about the limited menu options and lengthy wait times, sometimes exceeding an hour. Additionally, specific critiques included dry meat, overly intense air conditioning during dinner and occasional issues with food quality, such as a lack of seasoning.
The hotel's restaurant generally provides good value with tasty meals, but some aspects, like menu diversity and service speed, could benefit from improvement.
Rooms
However, numerous critiques pointed to maintenance issues across the property. Recurring complaints include dirty rooms with a musty smell, outdated and worn furniture, poorly functioning air conditioning and noise disturbances from adjoining rooms or external units. Bathrooms frequently received negative mentions for being too small, requiring renovations and having malfunctioning fixtures. Multiple guests expressed frustration with room cleanliness with some finding their rooms in a disappointing state upon arrival, noting issues such as mold, faulty locks and inadequate towel provisions.
While the size of the rooms was a positive aspect for several guests, the lack of blackout curtains and the inadequacies in room maintenance left a lot to be desired. The need for renovations and updates to furniture and facilities was a common sentiment, indicating that while the hotel offers some level of comfort, improvements in maintenance and cleanliness could significantly enhance the guest experience.
Beds
However, some guests experienced discomfort due to issues such as very soft or overly firm mattresses. A few mentioned that the mattresses were worn or had a bad smell. Pillows, on the other hand, varied from being described as comfortable to very thin and uncomfortable.
The room sizes were generally comfortable, but some areas, particularly bathrooms, were noted to be quite small and not well-maintained. Additionally, issues like noise from air conditioning units and sheets that didn’t fit properly were mentioned, potentially detracting from the sleep quality. In a few cases, the presence of dirty sheets and the need for room changes due to noise or discomfort were highlighted as areas for improvement.
Overall, while many guests found the bed experience at Abbeville Hotel Torre I - Torre II to be largely positive, there is room for improvement in consistency and maintenance to ensure a more universally pleasant stay.
Cleanliness
While some visitors find the cleanliness above standard, others mention rooms and facilities showing signs of neglect, such as stained linens, dirty curtains and dusty floors. Specific problems like noisy air conditioning, leaky sinks and old mismanaged installations underscore the need for better upkeep. Although some guests have a positive experience with spotless rooms and efficient staff, the overall sentiment suggests that the hotel’s cleanliness could benefit from more attention to detail and consistent standards.
Overall, Abbeville Hotel Torre I - Torre II can provide a satisfying stay if the cleaning and maintenance services are enhanced to address the reported inconsistencies.
Staff
Despite these minor setbacks, the majority of reviews celebrate the staff's dedication to providing a positive experience for guests, often going above and beyond to ensure satisfaction. The waiters and kitchen staff also receive high marks for their gracious service and attention to cleanliness and hygiene, especially during the pandemic.
The combination of a welcoming, polite and competent team with an impressive level of care ensures that many guests express their intention to return. The hotel's ideal location and exceptional breakfast further complement the commendable service, making it a recommended choice for visitors seeking a hospitable and well-managed stay.
Wi-Fi
Several guests noted that the internet was either not available or very poor during their stay with some saying it rarely worked. Others mentioned specific problems such as intermittent connections and the need for an upgrade in internet speed. Though a few guests had no complaints and found the Wi-Fi quality to be great, the majority suggested that the hotel could substantially improve its internet services to ensure a more consistent and reliable connection for all patrons.
Gym
Pool
However, many guests expressed disappointment with the size and cleanliness of the pool. It is frequently described as very small with comparisons to a bathtub and often not matching the promotional photos. Reports of the pool being dirty, poorly maintained and sometimes even closed were common, which detracted from the overall experience. The pool bar also garnered criticism for needing improvement.
While the rooftop pool's picturesque views can be a highlight, the hotel clearly has some work to do in terms of pool maintenance and ensuring the accuracy of their promotional materials.
Parking
Family
3 Star
However, some guests felt that the service and room standards did not entirely meet the expectations for a three-star hotel with mentions of the hotel needing upgrades and having issues like uncleaned areas and no water in certain faucets. Despite these shortcomings, the hotel's staff received praise for their politeness and helpfulness with a few guests going so far as to say the service surpassed many higher-rated hotels. While the overall appearance was deemed acceptable, it was noted that the amenities lacked the high exceptions one might anticipate from a three-star establishment.
In essence, while the Abbeville Hotel Torre I - Torre II may not exceed in luxurious offerings, it strikes a chord with travelers seeking good location and value for money, making it a reasonable option for those managing expectations accordingly.
Business
The staff is noted for their friendliness and the overall hotel structure meets the needs of work-travelers. Some rooms feature desks, which is advantageous despite there being a mention of the absence of working desks in some instances. The hotel positions itself as a business-focused establishment, noted for being helpful with working teams and often utilized by workers.
However, a few drawbacks include issues with the phone switchboard not making external calls, delays in issuing invoices and occasional noise disturbances from neighboring rooms. Despite these minor issues, the cost/benefit ratio makes it a favorable choice for business travelers who require a functional and supportive environment for their business activities.
Accessible
Outdoor Pool
Yes, Abbeville Hotel Torre I - Torre II has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Abbeville Hotel Torre I - Torre II.
No, Abbeville Hotel Torre I - Torre II doesn't allow dogs.
No, parking facilities aren't available at Abbeville Hotel Torre I - Torre II.
Yes, Abbeville Hotel Torre I - Torre II has a gym.
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