Hotel Metrópole
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Summary of reviewsHotel Metrópole in São Lourenço is highly praised for its outstanding location, positioned conveniently in the heart of the city. Set along a vibrant boardwalk and near major attractions like the Water Park, the hotel offers guests easy access to shops, cafes, and restaurants, all within walking distance. The lively surroundings contribute to a dynamic atmosphere, although they can occasionally become noisy.
The hotel is commended for its broad array of facilities, including modern, recently renovated rooms, a heated pool, and family-friendly amenities. Many guests appreciate the spacious, clean, and stylish accommodations featuring excellent air conditioning and stunning park views. While some minor issues with bed comfort and cleanliness have been noted, these are generally overshadowed by the positive reviews.
Guests frequently highlight the friendliness and professionalism of the staff, describing them as attentive, polite, and eager to ensure guest satisfaction. This exceptional service significantly enhances the overall experience at the hotel.
The breakfast at Hotel Metrópole is a noteworthy part of the stay, with many describing it as abundant and varied. Despite some feedback suggesting improvements in organization and variety, most guests find the meals delightful. Dinner experiences are also generally favorable, with diverse and flavorful options, though a few suggestions for healthier dishes have been noted.
Families find the hotel particularly accommodating, with amenities such as waterslides, indoor playgrounds, and a family area. The heated pools, although occasionally noted for maintenance lapses, provide a pleasant amenity for relaxation, enhancing the hotel's appeal.
In summary, Hotel Metrópole is a highly regarded choice for visitors to São Lourenço, offering a convenient and vibrant location, excellent facilities, friendly staff, and a family-oriented atmosphere. While there is room for improvement in some areas, the overall experience is positive, making it a popular choice for travelers.
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The hotel is commended for its broad array of facilities, including modern, recently renovated rooms, a heated pool, and family-friendly amenities. Many guests appreciate the spacious, clean, and stylish accommodations featuring excellent air conditioning and stunning park views. While some minor issues with bed comfort and cleanliness have been noted, these are generally overshadowed by the positive reviews.
Guests frequently highlight the friendliness and professionalism of the staff, describing them as attentive, polite, and eager to ensure guest satisfaction. This exceptional service significantly enhances the overall experience at the hotel.
The breakfast at Hotel Metrópole is a noteworthy part of the stay, with many describing it as abundant and varied. Despite some feedback suggesting improvements in organization and variety, most guests find the meals delightful. Dinner experiences are also generally favorable, with diverse and flavorful options, though a few suggestions for healthier dishes have been noted.
Families find the hotel particularly accommodating, with amenities such as waterslides, indoor playgrounds, and a family area. The heated pools, although occasionally noted for maintenance lapses, provide a pleasant amenity for relaxation, enhancing the hotel's appeal.
In summary, Hotel Metrópole is a highly regarded choice for visitors to São Lourenço, offering a convenient and vibrant location, excellent facilities, friendly staff, and a family-oriented atmosphere. While there is room for improvement in some areas, the overall experience is positive, making it a popular choice for travelers.
Hotel with Swimming Pool
Offers a swimming pool and is centrally located, providing easy access to the city's attractions. The combination of a pool and central location makes it a convenient choice.
Indoor Pool Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi, allowing guests to stay connected. It is ideally situated close to popular attractions like São Lourenço and Basilica of São Lourenço.
Hotel with Parking
This hotel is listed as having parking. Its central location is near the Basilica of São Lourenço.
Accessible Hotel
Hotel Metrópole provides accessible rooms and is equipped with an elevator, making upper floors accessible. It also features wheelchair accessible units, wheelchair accessible parking, and toilets with grab bars, catering to guests with mobility needs.
Hotel with Gym
This hotel offers both indoor and outdoor pools, a gym, and a sauna. It also includes a restaurant and bar, making it ideal for fitness and leisure.
4-Star Hotel
Hotel Metrópole has a strong guest rating of 8.6-8.82 and offers a comprehensive range of amenities including outdoor and indoor pools, a hot tub, sauna, and spa services. Its air-conditioned rooms with minibars and LCD TVs contribute to a comfortable and well-equipped experience.
Hotel with Outdoor Pool
This hotel features a heated outdoor pool with a waterslide for adults and a separate children's outdoor pool. It also offers a thermal pool and hydromassage facilities, providing a comprehensive aquatic leisure experience.
Hotel with Children's Pool
Located in São Lourenço, this hotel is mentioned as having a children's pool, providing a dedicated swimming area for kids.
Hotel with Indoor Pool
This hotel features two indoor pools: a thermal and hydromassage pool, and a separate heated indoor pool specifically designed for children. This offers diverse aquatic options for all ages and preferences.
Family Friendly Hotel
Guest Reviews
Hotel Metrópole in São Lourenço is praised for its outstanding and highly convenient location, situated right in the heart of the city. Set along a bustling boardwalk and a mere 100 meters from the Water Park, this hotel offers guests easy access to the city's main attractions, shops, bars, cafes, and restaurants. Its central position allows guests to explore the vibrant city life entirely on foot. While the lively promenade ensures a dynamic atmosphere, it can occasionally be noisy and crowded, which is worth considering.
Besides its prime location, the hotel boasts excellent facilities, including spacious accommodations, a heated pool, and areas suitable for children. Guests commend the hotel for its cleanliness and the accommodating and friendly nature of the staff, adding to the overall positive experience. The breakfast served at the hotel is frequently highlighted as being fantastic, contributing to the establishment's reputation as a great choice for a stay in São Lourenço.
Hotel Metrópole offers a breakfast experience that has garnered a mix of reviews from guests. Many guests have enjoyed the breakfast, describing it as very good, hearty, and abundant with a lot of variety. The hotel has been praised for its complete and tasty offerings, with some even labeling it as excellent and delicious. Additionally, some positive reviews extend beyond breakfast, highlighting that lunch and dinner are also well received, and mention of events such as cheese and wine parties adds to the overall dining experience.
However, not all feedback is glowing. Some guests have found the breakfast to be simple and lacking in variety, with occasional mentions of disorganization and crowdedness during peak times. There are suggestions for extending breakfast hours and replenishing items that run out to enhance the experience. Despite these critiques, many guests still found the breakfast satisfactory and consider it a highlight of their stay.
Overall, while there is room for improvement, particularly in terms of organization and variety, the breakfast at Hotel Metrópole is generally well-regarded, contributing to the hotel's appeal alongside its convenient location and comfortable accommodations.
Hotel Metrópole receives mixed reviews for its dinner offerings, with several guests highlighting the delicious and plentiful nature of the meals. Many diners appreciated the tasty and well-varied food served, which often left a memorable impression. The desserts, in particular, garnered praise for being varied and delightful. Despite these positives, some guests felt that the hotel could improve by offering healthier options, as many observed a significant presence of fried foods and heavily seasoned sauces. A few reviewers expressed disappointment with themed night services and noted a decline in meal quality compared to previous visits. Additionally, the limited vegetarian options left some guests wanting more variety. While there were mixed opinions, the overall dining experience seemed favorable to those who enjoy diverse and flavorful meals.
Hotel Metrópole offers a range of modern and comfortable rooms that have been recently renovated, providing guests with an experience that is both clean and stylish. Visitors appreciate the spaciousness of the rooms and bathrooms, highlighting their meticulous cleanliness and functional design. The hotel’s facilities are new and well-maintained, featuring excellent showers and perfect air conditioning. Many rooms boast impressive views of the park, adding to their allure.
However, some inconsistencies arise in the comfort of the beds, with a few guests noting issues like overly soft mattresses and bed springs needing attention. Additionally, there have been isolated incidents of rooms needing more frequent cleaning and minor maintenance issues, such as a broken mirror. Despite these instances, the overall impression of the hotel rooms is positive, with guests enjoying the cozy and well-sized accommodations alongside excellent hotel facilities, making it a favorable choice for travelers seeking comfort and modern amenities.
The reviews for Hotel Metrópole provide mixed feedback regarding the comfort of the beds. While some guests highlight a very comfortable experience and appreciate soft and large beds, others note that improvements are needed. Several reviews mention issues with the mattresses, describing them as old, deformed, or having uncomfortable springs. Some beds are mentioned to be worn with small stains, impacting the overall comfort. Though efforts seem to have been made to provide new beds, guests still experience discomfort from the springs and find the pillows lacking in comfort. Overall, ensuring consistently good mattress quality could enhance the sleeping experience for all guests.
Hotel Metrópole presents a mixed bag of experiences when it comes to cleanliness, with a range of reviews suggesting both strengths and areas for improvement. On a positive note, many guests have highlighted the hotel's clean rooms, which are often described as comfortable and well-maintained, with a pleasant ambiance that is both welcoming and inviting. Cleanliness appears to be a consistent standard in some areas, earning compliments for its organized and tidy appearance, as well as a well-kept bathroom offering a delightful shower experience.
However, certain aspects of the cleaning service seem to require more attention. Some guests reported issues such as inadequately cleaned bathrooms and neglected common areas, notably the hallways and restaurant tables. Instances of specific cleanliness oversights, like leftover bathroom debris, have also been mentioned, indicating the need for a more thorough approach to maintaining the facilities. While the hotel boasts attentive staff and appealing amenities in other areas, an overall focus on enhancing cleaning protocols could elevate the guest experience significantly.
Hotel Metrópole consistently receives applause for its exceptional staff. The team stands out for their professionalism, characterized by attentive and friendly service. Whether it's the receptionists or waiters, guests consistently note their politeness and readiness to assist, making interactions pleasant and efficient. The staff's competence and cordial manner contribute significantly to the overall experience, often cited as the true highlight of the hotel. Their ability to maintain a high standard of service, combined with a welcoming attitude, leaves a positive impression. Moreover, the staff's attentiveness is complemented by their excellent communication and eagerness to ensure guest satisfaction at every turn.
Hotel Metrópole offers a variety of pool options that are popular among guests. The heated pools are frequently praised for providing an excellent experience, offering a warm and pleasant escape to relax. Families with children appreciate the dedicated kids area, making it a versatile leisure spot for all ages. Guests enjoy the great temperature maintained in the pools, enhancing the overall comfort. Although the outdoor and thermal pools have not been renovated recently, they still receive positive comments regarding their functionality and appeal.
However, there are some concerns regarding cleanliness, as instances of lapses in maintenance have been noted, with reports of the pools being dirty on occasion. Additionally, guests observe that the outdoor pool would benefit from heating. Despite these issues, the pool facilities contribute to a satisfying stay at the hotel, complementing its excellent location and delightful breakfast offerings.
The Hotel Metrópole offers a welcoming environment for families, with a variety of amenities and activities designed for children. Guests frequently highlight the hotel's excellent location and its comfortable, well-equipped rooms. One of the standout features for children is the waterslide, which has been a hit among younger guests. The hotel also boasts a super fun indoor playground and a family area, providing ample space for children to play and explore.
Families appreciate the provision of cribs and bathtubs for babies, ensuring convenience for guests with young children. The hot pools add to the appeal, offering a delightful spot for both relaxation and play. Many families have expressed their intention to return with children and grandchildren, underlining the hotel's suitability for all ages.
While children's activities are available, these are primarily offered on weekends, and some guests suggest they could benefit from more constant monitoring. Nevertheless, the hotel succeeds in creating a clean, pleasant, and family-oriented atmosphere, making it an excellent choice for family vacations.
Location Show Map
Location
Besides its prime location, the hotel boasts excellent facilities, including spacious accommodations, a heated pool, and areas suitable for children. Guests commend the hotel for its cleanliness and the accommodating and friendly nature of the staff, adding to the overall positive experience. The breakfast served at the hotel is frequently highlighted as being fantastic, contributing to the establishment's reputation as a great choice for a stay in São Lourenço.
Breakfast
However, not all feedback is glowing. Some guests have found the breakfast to be simple and lacking in variety, with occasional mentions of disorganization and crowdedness during peak times. There are suggestions for extending breakfast hours and replenishing items that run out to enhance the experience. Despite these critiques, many guests still found the breakfast satisfactory and consider it a highlight of their stay.
Overall, while there is room for improvement, particularly in terms of organization and variety, the breakfast at Hotel Metrópole is generally well-regarded, contributing to the hotel's appeal alongside its convenient location and comfortable accommodations.
Dinner
Rooms
However, some inconsistencies arise in the comfort of the beds, with a few guests noting issues like overly soft mattresses and bed springs needing attention. Additionally, there have been isolated incidents of rooms needing more frequent cleaning and minor maintenance issues, such as a broken mirror. Despite these instances, the overall impression of the hotel rooms is positive, with guests enjoying the cozy and well-sized accommodations alongside excellent hotel facilities, making it a favorable choice for travelers seeking comfort and modern amenities.
Beds
Cleanliness
However, certain aspects of the cleaning service seem to require more attention. Some guests reported issues such as inadequately cleaned bathrooms and neglected common areas, notably the hallways and restaurant tables. Instances of specific cleanliness oversights, like leftover bathroom debris, have also been mentioned, indicating the need for a more thorough approach to maintaining the facilities. While the hotel boasts attentive staff and appealing amenities in other areas, an overall focus on enhancing cleaning protocols could elevate the guest experience significantly.
Staff
Pool
However, there are some concerns regarding cleanliness, as instances of lapses in maintenance have been noted, with reports of the pools being dirty on occasion. Additionally, guests observe that the outdoor pool would benefit from heating. Despite these issues, the pool facilities contribute to a satisfying stay at the hotel, complementing its excellent location and delightful breakfast offerings.
Family
Families appreciate the provision of cribs and bathtubs for babies, ensuring convenience for guests with young children. The hot pools add to the appeal, offering a delightful spot for both relaxation and play. Many families have expressed their intention to return with children and grandchildren, underlining the hotel's suitability for all ages.
While children's activities are available, these are primarily offered on weekends, and some guests suggest they could benefit from more constant monitoring. Nevertheless, the hotel succeeds in creating a clean, pleasant, and family-oriented atmosphere, making it an excellent choice for family vacations.
Yes, Hotel Metrópole has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Metrópole.
No, Hotel Metrópole doesn't allow dogs.
Yes, parking facilities are available at Hotel Metrópole.
Yes, Hotel Metrópole has a gym.
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