Hotel Central Parque

Sao Lourenco -22.11510400, -45.05461500 , R. Dr. Mello Viana, 28 - Centro (Show on Map)
9.2
Excellent


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Summary of reviewsHotel Central Parque receives widespread acclaim for its prime location, nestled in the heart of the city and directly opposite Parque das Águas. Guests appreciate the convenience of being within walking distance of main attractions, shops and restaurants, allowing them to explore São Lourenço without transportation hassles. The tranquil yet accessible environment makes it an ideal base for tourists.

The hotel’s breakfast stands out as a highlight with reviewers praising its abundance, variety and quality. The buffet includes an impressive selection of freshly baked pastries, breads, cakes, local fruits, cheeses, cold cuts and natural juices with options catering to dietary restrictions. The presentation, hygiene and attentive staff elevate the experience, making breakfast a highly memorable part of the stay.

While dinner receives mixed reviews, many appreciate the taste and value of the soups, stroganoff, pasta and desserts. However, the limited variety and service inconsistencies, particularly during busy periods, suggest room for improvement in evening dining.

Hotel Central Parque’s rooms are often praised for their spaciousness, cleanliness and comfort. Guests frequently mention the large, firm mattresses and well-maintained amenities. Despite some dated furniture, the overall room quality remains high with beautiful views from private balconies.

Cleanliness is a strong suit with both public and private spaces kept spotless. The diligent housekeeping ensures a hygienic and welcoming environment, contributing significantly to guest satisfaction.

The staff at Hotel Central Parque receives exceptional feedback for their friendliness, professionalism and attentiveness. Specific employees are frequently mentioned for their outstanding service, enhancing the warm and pleasant atmosphere throughout the hotel.

Wi-Fi service garners mixed responses. While many guests find it fast and reliable, others report issues with connectivity, particularly on certain floors and suggest improvements for a more consistent experience.

The gym and pool areas also receive mixed reviews. While appreciated for their presence and breathtaking rooftop views, the gym’s limited and outdated equipment, along with the unheated pool, indicate opportunities for enhancement. Guests suggest updating the equipment and adding heating to the pool to improve the overall experience.

Parking options are secure and convenient for many, though tight spaces and the need for better maintenance are noted. The proximity and ease of parking vary, but the hotel's efforts to provide on-site parking are generally well-received.

Families find Hotel Central Parque to be an excellent choice with amenities like a well-equipped kids' space, playground and family rooms enhancing the stay. The pool and dedicated family features make it particularly appealing for those traveling with children.

In summary, Hotel Central Parque impresses with its excellent location, standout breakfast, friendly staff and clean, comfortable rooms. While there are areas for improvement in dinner service, Wi-Fi, gym facilities and parking, the overall positive experiences make it a favored destination for families and travelers alike.
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Categories
Family Friendly Hotel
Located centrally, providing easy access to the Parque das Águas and other attractions. This is convenient for families wanting to explore the area.

Hotel with Swimming Pool
Offers a swimming pool and is centrally located, providing easy access to the city's attractions. The combination of a pool and central location makes it a convenient choice.

  Rooftop Pool    Pool Lap Lanes    Outdoor Pool  


Hotel with Parking
This hotel is located centrally and provides parking. It includes amenities like a terrace/patio and free WiFi.

Accessible Hotel
Hotel Central Parque features an elevator, a lowered sidewalk for accessible external routes, and a level access area for embarkation and disembarkation. It also includes ramps and elevators for internal circulation in leisure areas and accommodation units, enhancing mobility for guests.

Hotel with Gym
This hotel features a well-equipped gym. It also offers a rooftop pool and a sauna, complementing the fitness amenities for a complete wellness experience.

4-Star Hotel
With an exceptional overall rating of 9.1-9.2 and high scores for staff performance (9.5) and facilities (9.0), this hotel provides a rooftop pool, plunge pool, fitness suite, steam room, and sauna facilities. Guests benefit from free buffet breakfast and comfortable, air-conditioned rooms.

Hotel with Outdoor Pool
Offers an outdoor pool for guests. It provides a convenient option for relaxation and recreation within the city center.

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Pool Lap Lanes

Hotel with Rooftop Pool

Room Types
Standard Double or Twin Room This room features partial side views of Parque das Águas mineral springs park.

Standard Triple Room This room features partial side views of Parque das Águas mineral springs park. It includes air conditioning, TV and minibar.

Standard Quadruple Room This room features partial side views of Parque das Águas mineral springs park. It includes air conditioning, TV and minibar.

Guest Reviews
9.2
Excellent
Location
Hotel Central Parque consistently receives praise for its exceptional location. Nestled in the heart of the city, it is ideally situated right in front of Parque das Águas, offering a stunning view of the lake and the park itself. Guests highlight the convenience of being within walking distance of the city's main attractions, shops and an array of restaurants and bars.

The strategic positioning means that visitors can leave their cars in the garage and explore São Lourenço entirely on foot. The proximity to the Maria Fumaça Station and other key landmarks makes the hotel a prime spot for those looking to experience the best of what the city has to offer.

Reviewers appreciate the perfect blend of centrality and accessibility, noting the tranquil environment despite its central location. Overall, Hotel Central Parque provides an ideal base for tourists eager to delve into the city's rich offerings without the hassle of transportation, making it a favored choice among travelers.

Breakfast
The breakfast at Hotel Central Parque has garnered widespread acclaim for its abundance, variety and high quality. Guests frequently use terms like exceptional, unbeatable and amazing to describe their morning meal experiences. The spread includes a wide array of options ranging from freshly baked pastries, a variety of breads and cakes to local fruits, cheeses, cold cuts and natural juices. Healthy options such as dairy-free and gluten-free items are also available, which has been a highlight for many.

The buffet style is praised for being plentiful with everything kept fresh and well-organized. Visitors also appreciate the attention to detail in the presentation and the impeccable hygiene maintained throughout. The hotel's location enhances the dining experience, often described as offering excellent views and adding to the overall enjoyment.

Staff courtesy and efficiency further enrich the breakfast experience, making sure that guest needs are met with promptness and friendliness. Local farm-sourced options and traditional Minas Gerais fare add an authentic touch that many guests find delightful.

Overall, the breakfast at Hotel Central Parque is frequently cited as a standout feature, making a strong impression on guests and contributing significantly to the overall positive hotel experience.

Dinner
Hotel Central Parque provides an evening dining experience that garners mixed reviews from guests. On the positive side, the restaurant serves delicious soups, stroganoff, pasta and a variety of desserts, making the evening meals pleasing for many patrons. There’s also a noteworthy buffet available at an inviting price, featuring soups and broths that guests appreciate. Some have even found the restaurant to surpass their expectations, enjoying dishes that are full of rich flavors and varieties.

Despite these positive remarks, there are several areas highlighted for improvement. Guests have expressed a desire for a more varied dinner menu, noting that it often remains the same night after night. Additionally, the limited options can be a concern for some with a few pointing out that the menu does not align with the hotel’s standards. While the food quality is acknowledged by some, the high price of dinner does not always justify the offerings.

Service can also be inconsistent, particularly during busy times with instances of understaffing affecting the dining experience. There are mentions of a single attendant managing service on busy nights, which can lead to longer waits and occasional order mishaps.

Overall, while the dinner at Hotel Central Parque has its highlights, it could benefit from greater variety in its menu and improved service efficiency to enhance the dining experience further.

Rooms
Hotel Central Parque offers spacious and comfortable rooms, often praised for their generous size and cleanliness. Guests frequently noted the large and firm mattresses, providing a good night's sleep. The well-maintained rooms are airy and nicely lit with many offering beautiful views of Parque das Águas from private balconies.

The bathrooms are described as roomy and equipped with excellent showers. While some furniture appears dated, it doesn't detract significantly from the overall comfort. Linens and towels are clean and of good quality and amenities such as air conditioning work well, creating a homely feel.

Despite some minor issues with room maintenance and occasional dated decor, the accommodations are modern where it counts, featuring comfortable king-sized beds and practical storage space. The hotel seems committed to ongoing updates and renovations, ensuring rooms remain pleasant and functional.

For those seeking large, airy and well-ventilated spaces with beautiful views and reliable comfort, Hotel Central Parque appears to deliver a satisfying stay.

Beds
Hotel Central Parque has garnered numerous positive remarks regarding the quality and comfort of its beds, as highlighted by guest reviews. Visitors consistently praise the hotel for its very good mattresses, large and comfortable beds and plush pillows. The king-size and super king-size beds have been particularly appreciated for their ample space and comfort. Guests have noted the supportive and firm yet comfortable mattresses, which contribute to a great quality sleep experience.

The bedding is described as fresh, clean and made of high-quality materials with properly fitted sheets and premium upholstery adding to the overall comfort. The hotel also offers excellent and well-made bed linens with soft pillows and fluffy bedding that ensure a restful night's sleep. Despite a few mentions of hard or uncomfortable mattresses, the consensus is that the hotel's beds exceed expectations and provide a welcoming and cozy environment for guests.

Overall, Hotel Central Parque seems to prioritize its guests' sleeping comfort, offering spacious, clean and well-appointed beds that contribute significantly to a positive stay.

Cleanliness
'Hotel Central Parque' consistently garners high praise for its impeccable cleanliness from guests. The hotel achieves near-perfect hygiene levels with pristine rooms and bathrooms that are clean and well-maintained. Guests note that both public and private spaces are nearly spotless, reflecting excellent and thorough cleaning standards. Additionally, the accommodations are comfortable with clean and fresh bedding and well-kept facilities throughout. Visitors appreciate the hotel's consistent and daily high-quality cleaning efforts, which contribute to a welcoming atmosphere. Despite some minor criticisms, such as occasional lapses in bathroom cleanliness and infrequent reports of bugs, the overall sentiment underscores an exceptionally tidy and well-organized environment. All corners of the hotel exude a sense of cleanliness, making it a highly recommended destination for those who prioritize hygiene during their stay.

Staff
Hotel Central Parque boasts an exceptional staff that consistently receives high praise for their friendliness, professionalism and attentiveness. Guests frequently commend the team for being super helpful and friendly, creating a welcoming atmosphere from the moment of arrival to departure. Employees like Ana Lúcia from the café and Paulinho are mentioned for their outstanding service, contributing to a warm and pleasant stay.

The reception staff is particularly noted for their politeness and efficiency, ensuring swift and courteous check-ins. Housekeepers exhibit dedication and care, maintaining cleanliness to a high standard. The service team is described as attentive and always ready to assist with any guest needs, reflecting the hotel's commitment to excellent hospitality.

Even amidst the bustling high season, staff members manage to deliver prompt and efficient service, showing great teamwork and competence. They are well-trained and demonstrate a keen ability to make guests feel comfortable and valued. The exceptional service extends to all areas of the hotel, including breakfast and room service, although there were minor mentions of variability during peak times.

Overall, the staff at Hotel Central Parque, from receptionists to room service, display remarkable hospitality and professionalism, significantly enhancing the guest experience and making the hotel a highly recommended destination.

Wi-Fi
Hotel Central Parque garners mixed reviews when it comes to its Wi-Fi service. On a positive note, many guests have appreciated the fast, reliable and very good Wi-Fi available throughout the hotel, noting that every corner is well-covered. The rooms are equipped with wi-fi and air conditioning, adding to the overall comfort of the stay.

However, a significant number of guests have experienced issues with the Wi-Fi connection. Some noted that the Wi-Fi did not work during their stay or pointed out that the internet was unstable with frequent dropouts and weak signals, particularly on the 6th and 1st floors. There were also complaints about the Wi-Fi being cut off before checkout time, as well as security concerns over the network being unprotected. While some found the Wi-Fi decent and okay, others described it as very bad or terrible, especially when attempting to stream movies.

In summary, the Wi-Fi at Hotel Central Parque has its good moments, but it clearly has room for improvement to ensure a consistently strong and secure internet connection for all guests.

Gym
At Hotel Central Parque, guest opinions on the gym present a mix of appreciation and critique. Many travelers have noted that the gym, located conveniently on the rooftop next to the pool and sauna, offers the basics for a workout, including a few treadmills and bikes. Despite some praising it as a great gym with many options, others pointed out the limited and outdated equipment, highlighting a need for more modern and better-maintained apparatus. There were suggestions for improvements and additional gear to enhance the fitness experience. Additionally, some have found the restricted gym schedule to be an inconvenience. Overall, while the on-site fitness facilities are appreciated for their presence, there is a clear call for updates and expansions to meet guests' expectations fully.

Pool
The rooftop pool at Hotel Central Parque consistently garners praise for its exceptional and indescribable views. Guests highlight the stunning scenery of the surrounding park, making it a prime spot for relaxation and enjoyment. The pool area, complemented by a sauna and gym, offers an appealing setting for unwinding and the rooftop location provides a picturesque backdrop that rivals attractions like the cable car.

However, several reviews note the lack of heating in the pool with many guests finding the water too cold for comfort. The addition of heating is a frequent suggestion, indicating that it would enhance the overall guest experience. Comments also mention the need for better maintenance and updates to the pool furniture, which some found old and worn out.

Despite these drawbacks, the general consensus is that the pool with its breathtaking views and good area, remains a delightful feature of the hotel. Access does involve a staircase at the final stretch, but the effort is rewarded with a serene and beautiful atmosphere on the rooftop.

Parking
Hotel Central Parque offers its guests a variety of parking options, including both covered and uncovered spaces. Many guests appreciated the free and secure parking provided by the hotel, often noting the convenience of on-site parking. Some found ample parking spaces that were well-suited for their needs, while others emphasized the availability and overall security of the parking facilities.

However, several guests did report challenges with the parking situation. The parking garages were often described as tight, making it difficult for maneuvering, particularly for larger vehicles. A few guests mentioned the need for improvements and better maintenance with some parking spaces being located outside the hotel or even up to two blocks away. Additionally, the process of leaving the car often involved leaving both a paper and room key at the front desk, adding a layer of inconvenience.

Overall, while Hotel Central Parque provides secure and mostly convenient parking options, there are areas that need attention to enhance the guest experience, particularly regarding space and ease of use.

Family
Hotel Central Parque stands out as an excellent choice for families, offering a pleasant stay with dedicated amenities for kids. Guests consistently praise the hotel’s family-friendly atmosphere, highlighting the effective accommodation of families large and small. Many reviews mention the well-equipped kids' space, great playroom and playground, which all contribute significantly to the comfortable experience for families and children.

The hotel features family rooms that are spacious and well-managed, often accommodating four adults comfortably. Specific amenities like cribs upon request and child beds in separate rooms are appreciated by guests, emphasizing the hotel’s commitment to family convenience. The pool is noted as a particular favorite among children, adding to their enjoyment.

While overall impressions are positive, some suggest the kids' area could be better organized and the addition of a children’s TV channel would enhance the stay further. Despite these minor points, the hotel’s peaceful environment, typically free from large groups, makes it a pleasant retreat for both couples and families. Attentive and competent staff further amplify the welcoming, family-friendly atmosphere.

Breakfast receives high praise for its variety and quality, featuring an array of fruits, breads, cakes and the standout cheese bread. The commitment to offering healthy options is well-noted, adding another layer of appeal for families staying at the hotel.

In summary, Hotel Central Parque appears to offer a comprehensive package for families by providing a welcoming environment and numerous child-friendly amenities. Many guests express their intentions to return, underscoring the positive experiences enjoyed by families during their stay.

4 Star
Hotel Central Parque has generated a variety of opinions regarding its four-star rating and services. Guests often recognize the hotel as a four-star establishment and commend it for its exceptional service, four-star quality amenities and clean, comfortable rooms that meet four-star expectations. The hotel is praised for its great cost-benefit ratio, particularly when considering location and overall stay.

The breakfast, while of good quality and some of the facilities were seen as slightly falling short of the four-star mark. Some of the amenities and elements within the hotel appear outdated and minor drawbacks like limited menu options and the lack of a bathtub in the bathroom have been noted. Issues such as expensive and bureaucratic check-in and check-out processes also received criticism.

However, the overall sentiment is positive with the hotel exceeding many guests' expectations. The service is often described as first-class and the hotel consistently provides a four-star level experience. Despite some noted areas for improvement, guests generally find Hotel Central Parque to be a superb option, aligned with the standards of a four-star hotel.

Business
Hotel Central Parque caters well to business travelers with its well-prepared team and suitable amenities for both professional and personal stays. The hotel offers several conveniences essential for business travel, including adequate meeting rooms and business meeting spaces. These areas are highlighted as being good for meetings, providing an environment away from distractions which is conducive to productivity.

Additionally, a table for working and business services, including fast internet, further enhance the suitability for professional needs. However, there are occasional disruptions in the wifi service, which can be a slight inconvenience during a business stay. Parking issues have also been noted, which should be considered for those driving to the hotel.

On a positive note, the variety of breakfast items ensures that guests can start their day with a good meal before heading to their meetings or work. Overall, the combination of good service, adequate business facilities and a productive environment makes Hotel Central Parque a reasonable choice for business travelers.

Accessible
Hotel Central Parque offers a largely accessible experience for guests with disabilities. The hotel features accessible rooms that are both spacious and clean. Additionally, there is support for the elderly in the bathrooms, enhancing the comfort and safety of the accommodations.

Guests appreciated the overall accessibility of the hotel, including functional elevators and ramps. However, some noted that the elevator was notably slow, which could be inconvenient. Moreover, the quality of the accessible ramp was mentioned as an area needing improvement. Despite this, the hotel generally provides good accessibility, making it a viable option for travelers with mobility challenges.

Rooftop Pool
The rooftop pool at Hotel Central Parque is a highlight for many guests, offering a scenic escape with its stunning view. Located on the top floor, the pool provides a refreshing swim with pristine water. Guests have noted that the rooftop area is a great option for relaxation, equipped with tables and chairs to further enjoy the beautiful surroundings. The vista from the pool area is particularly captivating with some reviews specifically mentioning a picturesque view of the nearby water park. The combination of a well-maintained pool and the rooftop setting makes it a memorable feature of the hotel.


Yes, Hotel Central Parque has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hotel Central Parque.

No, Hotel Central Parque doesn't allow dogs.

Yes, parking facilities are available at Hotel Central Parque.

Yes, Hotel Central Parque has a gym.

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