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Enotel Santo da Serra

Santo da Serra , Sitios Dos Casais Proximos (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEnotel Santo da Serra, nestled in the lush mountains at an elevation of 600 meters, offers a tranquil escape for guests seeking both relaxation and exploration. Its remote location provides easy access to the island's eastern treasures, making it a prime spot for excursions. The hotel's serene atmosphere, coupled with its proximity to the airport and scenic beaches, creates a picturesque retreat. The garden's vibrant flowers and free-roaming peacocks offer added charm, while the cleanliness emphasizes its beauty.

The breakfast at Enotel Santo da Serra is consistently praised for its variety and quality, boasting an extensive selection of fresh fruits, breads, and juices, complemented by a chef preparing eggs and pancakes. Despite minor critiques about cheese and yogurt options, the breakfast experience remains fulfilling and welcoming.

The rooms are noted for their spaciousness and cleanliness, with modern furnishings and thoughtful amenities like large beds and air conditioning. Guests appreciate the quiet surroundings and high housekeeping standards, despite a few comments about limited storage.

Hotel cleanliness is a standout feature, with impeccable upkeep and a cozy environment welcomed by guests. The diligent staff contribute significantly to this experience, often praised for their warmth, friendliness, and attentiveness. Multilingual team members, including those fluent in French, ensure seamless communication and hospitality.

Enotel Santo da Serra's spa delights guests with a heated indoor pool, dry sauna, and steam sauna, offering a relaxing post-hike retreat. The indoor pool, though occasionally cooler than expected, is a highlight for its inviting atmosphere. The wellness facilities, complete with a hammam, are appreciated for their accessibility and enhancement to the overall stay.

The availability of private parking is generally appreciated, although the limited number of spots sometimes necessitates street parking. Efforts to improve communication regarding parking could enhance convenience further.

Guests have also praised the bedding for its comfort, contributing to a pleasant night's sleep. While a few mention the firmness of mattresses, most reviews highlight the beds as cozy and substantial, complementing spacious rooms.

Overall, Enotel Santo da Serra stands out as a serene, well-maintained hotel offering an inviting mix of relaxation, comfort, and exploration—a perfect choice for those wishing to enjoy Madeira's natural beauty.
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Hotel near Golf Courses

While technically in Funchal, this hotel is near the Santo da Serra golf course and offers access to golf facilities. It is set on extensive grounds and provides a tranquil environment for golf enthusiasts.

Hotel with Spa

Enotel Santo da Serra offers a range of spa facilities, including a heated indoor pool, fitness center, hot tub/Jacuzzi, sauna, and Turkish/Steam Bath. Massage services are also available, providing options for relaxation and rejuvenation.

Hotel with Gym

The hotel has gym facilities and an indoor pool.

4-Star Hotel

Located in Santo da Serra, Enotel Santo da Serra offers a tranquil retreat in a rural setting. With comfortable rooms and access to outdoor activities, it is an ideal choice for those seeking a peaceful getaway.

Hotel with Indoor Pool

This hotel offers a heated indoor swimming pool, complemented by a gym, sauna, hammam, and a hot tub/Jacuzzi. The pool area is surrounded by tables and loungers, providing a relaxing setting for guests.

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

Hotel with Heated Pool

Room Types

Standard Twin Room Room featuring air conditioning and cable TV. The private bathroom including toiletries and a hairdryer. Fridge is available on request.

Standard Twin Room with Balcony Room featuring air conditioning and a balcony. It comes with cable TV and a private bathroom including toiletries and a hairdryer. Fridge is available on request.

About Enotel Santo da Serra

License: 1665

Guest Reviews

8.4

Very Good

Location

Nestled amidst the lush mountains in a serene and idyllic setting, Enotel Santo da Serra offers a tranquil escape for those seeking relaxation and exploration. Its strategic location serves as a convenient starting point for day hikes along the famous Levadas, with guests appreciating the proximity to various beaches, walkways, and viewpoints. The calm atmosphere is a highlight, allowing guests to wake up to beautiful views of nature, with the hotel situated at an elevation of about 600 meters.

Despite its remote location, the hotel provides easy access to practically everywhere on the island, making it a prime spot for excursions around the eastern side. Although a rental car is recommended due to its hidden position, visitors find it advantageous—being roughly equidistant from the island’s eastern, southern, and northern parts.

The proximity to the airport, just a short 5-minute drive away, adds convenience to its appeal, all while maintaining a peaceful ambiance away from city hustle. The hotel’s structure is noted for its cleanliness and beauty, enhanced by a charming garden with vibrant flowers and free-roaming peacocks, offering guests a picturesque retreat.

With friendly and accommodating staff, the facilities include a spacious pool and spa that complement the excellent food, further enriching the guest experience. Enotel Santo da Serra stands out as a quiet hotel ideal for those desiring to escape to a beautiful locale steeped in nature, making it a perfect spot for relaxation as well as exploration of Madeira's eastern treasures.

Breakfast

Enotel Santo da Serra offers a breakfast experience that is consistently praised for its variety and quality. Guests are delighted by the extensive and generous selection available at the breakfast buffet, highlighting the abundance of fresh fruits, bread, and fresh juices. Many reviews emphasize the delicious coffee and the presence of a chef preparing eggs and pancakes on the spot, adding a personal touch to the dining experience. Numerous guests commend the buffet's richness and the diversity of dishes that cater to different tastes.

While the quality and quantity are frequently noted as exceptional, there are suggestions for improvement, such as a desire for more variety in cheeses and yogurts, and occasional concerns about the kitchen being understaffed during busy times. Nonetheless, the breakfast's cleanliness and tidiness receive consistent praise, contributing positively to the overall experience. Despite minor critiques, the breakfast at Enotel Santo da Serra is widely regarded as generous, hearty, and fulfilling, offering something for everyone in a pleasant and welcoming atmosphere.

Dinner

Dinner at Enotel Santo da Serra receives mixed reviews from guests. The buffet format, available for an additional charge, provides a varied spread that some guests find delicious and extensive. The quality of the food is generally deemed good, and the varied nature of the dinners is appreciated by several visitors. However, concerns about the value for money are prevalent, with many guests considering the €30 price tag per person as excessive, especially when compared to the cost of dining in local restaurants. Some have found the quality of the food to be lacking, describing it as not great or even recommending that the evening buffet be avoided. Overall, while there are positive comments on the variety and quality, the consensus suggests room for improvement, particularly in terms of pricing and offering more enticing options.

Rooms

Enotel Santo da Serra offers guests a peaceful retreat with its comfortable and quiet rooms. Visitors frequently mention the spaciousness and cleanliness of the accommodations, which contribute to a restful stay. The rooms are beautifully furnished, combining modern aesthetics with practicality. Guests often highlight the neat and clean conditions, noting that everything appears fairly new, and the housekeeping standards are consistently high, ensuring rooms are well maintained and cleaned daily.

Many rooms include thoughtful amenities such as large beds, air conditioning, a fridge, and spacious balconies, enhancing the comfort level. Despite a few comments about limited storage space, most guests appreciate the quiet surroundings and effective facilities the hotel provides. The serene and relaxing environment surrounding the hotel adds to the overall experience, making it a suitable choice for those seeking a getaway infused with tranquility and comfort.

Beds

The Enotel Santo da Serra receives consistent praise for its bedding, with guests frequently noting the comfort of the beds. Many reviews highlight the bedding as particularly comfortable, contributing to a pleasant night's sleep. While a few guests mention that the mattresses are quite firm, most reviews describe the beds as very comfortable and substantial in size. The spacious rooms complement the cozy beds, ensuring a relaxing stay, with the bedding often noted to smell fresh and new. Although there is a mention of firmness akin to concrete, this seems to be an exception rather than the norm. Overall, the hotel seems to provide a satisfactory sleep experience with its comfortable and sizable beds.

Cleanliness

Enotel Santo da Serra has garnered praise for its impeccable standards of cleanliness. Guests consistently highlight the clean and tidy environment, with rooms and facilities maintained to a high standard. The hotel appears fairly new and is described as well-kept and cozy, reinforcing its reputation for cleanliness. The diligent daily cleaning ensures that every corner of the establishment is spotless, enhancing the overall guest experience. Additionally, the hotel complements its cleanliness with a welcoming atmosphere, friendly staff, excellent food, and exceptional amenities such as a spacious pool and spa. Despite a rare dissenting opinion on room cleanliness, the overwhelming feedback points to a consistently clean and well-maintained hotel, making it an attractive option for travelers seeking a pristine environment during their stay.

Staff

At Enotel Santo da Serra, the staff consistently shines with their warmth and friendliness, contributing significantly to the overall experience. Guests frequently highlight the welcoming atmosphere created by the team, describing them as exceptionally nice, kind, and accommodating. Receptionists receive particular praise for being very friendly and polite, ensuring a smooth and pleasant check-in process.

The hotel's staff are noted for their readiness to assist, consistently going above and beyond to meet guests' needs while remaining unobtrusive. Communication is not a barrier as multilingual staff, including those fluent in French, are available to cater to diverse guests. The team’s efforts extend across all areas of the hotel, from maintaining cleanliness to providing attentive service in the restaurant, where the dinner service receives positive mentions.

Enotel Santo da Serra's staff excel not just in friendliness but also in their helpfulness, leaving guests with a lasting impression of genuine hospitality. Whether it's for the extensive and plentiful breakfast or a warm welcome upon arrival, the dedicated and cheerful team ensures an enjoyable stay for every guest.

Spa

Enotel Santo da Serra offers a delightful spa experience that has charmed its guests, especially after a long day of hiking. The spa includes a heated indoor pool, a dry sauna, and a steam sauna, all of which contribute to a relaxing and rejuvenating atmosphere. Visitors particularly appreciate the spacious indoor pool, which provides a tranquil escape and ample opportunity for relaxation. The Turkish bath, also known as a hammam, is frequently highlighted as a soothing retreat, perfect for unwinding. Guests find the spa facilities easily accessible and a pleasant complement to their stay, offering a nice variety of options such as the hammam and sauna. While there are occasional mentions of noise from technical equipment and temperature concerns, the overall impression suggests a spa area that enhances the relaxation experience of this charming hotel.

Pool

Enotel Santo da Serra offers a delightful indoor pool experience that guests have enjoyed extensively, making it a perfect spot for relaxation. The pool area, complemented by a sauna and Turkish steam bath, has been praised for its fantastic facilities. Many guests found the swimming pool and wellness area to be a beautiful asset to their stay, enhancing their overall hotel experience. Although some noted that the pool can be a bit dark in the late afternoon and slightly cool, it is still deemed very nice and pleasant, complete with a jacuzzi area. The inclusivity of a hammam and the size of the pool make it an appealing choice, especially after long hikes. Despite the cooler water temperature during the rainy season, guests appreciated the free access to the wellness amenities. Overall, the pool area at Enotel Santo da Serra stands out as a major highlight, providing a serene and enjoyable retreat for visitors.

Parking

Visitors to Enotel Santo da Serra generally appreciate the availability of free, private parking that comes included with their stay. The process for using these parking facilities is straightforward, providing a hassle-free experience for many guests. However, some find the parking space to be somewhat limited, noting that the number of spots does not match the number of accommodations. This sometimes results in the need for street parking, which can be challenging due to the narrowness of the surrounding streets. Despite this, the on-site parking remains a convenient feature, even if the space is noted to be smaller than ideal for the establishment's size. While guests have experienced effective parking options, communication regarding parking availability could be improved, as issues such as unresponsiveness to emails have caused concern for those seeking confirmation before their arrival.

Indoor Pool

Nestled within Enotel Santo da Serra, the indoor pool emerges as a highlight for guests seeking relaxation and leisure. The pool, known for its pleasant temperature, is consistently praised for its warmth and inviting atmosphere, providing a serene escape from daily hustle. Descriptors such as fantastic and great illustrate a widespread appreciation for its design and ambiance. Additionally, the saltwater feature adds a layer of uniqueness to the experience, further enhanced by the presence of a sauna and hammam that complement the pool's offerings. While there are occasional mentions of the water being slightly cooler than expected, the overall consensus paints a picture of a well-kept facility where visitors can unwind and rejuvenate.

Yes, Enotel Santo da Serra has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Enotel Santo da Serra.

No, Enotel Santo da Serra doesn't allow dogs.

Yes, parking facilities are available at Enotel Santo da Serra.

Yes, Enotel Santo da Serra has a gym.

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