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PortoBay Serra Golf

Santo da Serra , Casais Proximos, Santo Da Serra (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in an idyllic location on the eastern side of Madeira, PortoBay Serra Golf offers a tranquil retreat amidst nature with its serene setting on a mountain top, pleasant microclimate and breathtaking views. The hotel's proximity to the airport allows for convenient travel while providing easy access to hiking trails and the nearby charming town of Santo da Serra, known for its shops and vibrant weekend market. Golf enthusiasts will appreciate the close proximity to a beautiful golf course, further enhancing the hotel's appeal.

Guests frequently commend the breakfast offerings at PortoBay Serra Golf, highlighting the delicious, varied and plentiful buffet-style selection that caters to all tastes, including gluten-free options. The well-organized and attentive service contributes to the positive dining experience with the breakfast often noted as a standout feature of their stay. Dinner offerings are equally impressive with a varied and high-quality a la carte menu that receives rave reviews for its delicious and well-prepared dishes. The atmospheric restaurant and attentive service add to the exceptional value for money.

The rooms at PortoBay Serra Golf are described as exceptionally comfortable and spacious with modern furnishings, tasteful decor and high-end amenities that ensure a pleasant and relaxing stay. The cleanliness and daily maintenance of the rooms further enhance the comfort and appeal, despite occasional notes on soundproofing and dated bathroom fittings. The overall tranquil ambiance of the hotel, coupled with modern amenities like air conditioning and impressive views, make for a cozy and well-equipped retreat.

The hotel's commitment to cleanliness is consistently praised with guests describing the decor and facilities as immaculate. The diligent cleaning staff adds a charming touch to the stay, maintaining the overall serene and meticulously clean environment. The friendly and attentive staff significantly contribute to the positive experience with their exceptional service, kindness and professionalism evident in every interaction.

The gym at PortoBay Serra Golf is modest but functional, complemented by a well-maintained indoor heated pool and sauna, praised for their cleanliness and relaxing atmosphere. The pool area with its magnificent garden and cozy ambiance, serves as a tranquil spot for relaxation. Additionally, the convenient parking facilities and the proximity to the golf course and hiking trails add to the hotel's appeal for both golfers and nature enthusiasts.

Guests consistently highlight the comfort and quality of the beds, describing them as exceptionally comfortable and conducive to a restful sleep. The large and high-quality bedding further enhances the positive sleep experience, making the beds a notable feature of the stay.

PortoBay Serra Golf offers a delightful combination of serene surroundings, top-notch amenities, exceptional dining experiences and outstanding service, ensuring a memorable and satisfying getaway for travelers seeking both relaxation and activity.
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Hotel near Golf Courses

This hotel provides direct access to Santo da Serra Golf Course. It features a heated indoor pool, sauna, massage room, gym, and offers bike rentals. Guests also have free access to the Vila Porto Mare resort's facilities, including multiple pools, gardens, spa, and restaurants.

Hotel with Swimming Pool

This hotel is listed as having a heated pool.

Heated Pool Indoor Pool

4-Star Hotel

Located in Santo da Serra, PortoBay Serra Golf is ideal for golf enthusiasts, offering access to the Santo da Serra Golf Club. The hotel provides comfortable accommodation and a range of facilities for a relaxing stay amidst scenic surroundings.

Hotel with Indoor Pool

The hotel offers a heated indoor pool for guests. This facility is accompanied by a sauna and a massage room, providing options for relaxation and wellness after a day of activities.

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Parking

Hotel with Gym

Hotel with Heated Pool

Room Types

Standard Room This room is elegantly decorated and has a cable TV with a DVD player and an iPod docking station. It also has a private bathroom with a bathtub, and includes bathrobes and Rituals branded amenities. A safe and a minibar are available upon request. Please note that the 3rd person sleeps in an extra bed.

Superior Room This spacious room is classically decorated with parquet floors and antique furnishings and is located in the main house. It has a cable TV with a DVD player and an iPod docking station. Its bathroom includes a bathtub, and features bathrobes and Rituals branded amenities. A safe and a minibar are also available upon request. Please note that the 3rd person sleeps in an extra bed.

About PortoBay Serra Golf

License: 6703

Guest Reviews

8.9

Excellent

Location

PortoBay Serra Golf is nestled in an idyllic location on the eastern side of Madeira, positioned perfectly for those seeking a tranquil retreat amidst nature. Its serene setting on top of a mountain offers a pleasant microclimate and captivating views, making it a beautiful and peaceful escape. The hotel’s proximity to the airport is advantageous, facilitating convenient travel.

Guests will find its location advantageous for hiking and walking with many trails nearby and it serves as an excellent base for excursions in the north and northeast of Madeira. The surrounding environment is lush and green, ideal for relaxation and the remoteness provides a perfect opportunity to catch up on rest, far from the noise and pollution of the city.

Additionally, the hotel is close to the charming town of Santo da Serra, renowned for its shops and a vibrant weekend market. Golf enthusiasts will appreciate the hotel's proximity to a beautiful golf course. Despite its remote feel, the hotel is conveniently situated near essential amenities and offers an excellent escape for those looking to unwind in peaceful, natural surroundings.

Breakfast

PortoBay Serra Golf has garnered high praise for its breakfast offerings, frequently lauded for its delicious and varied options. Guests were particularly impressed with the buffet format, which presents a wide selection of products to cater to varied tastes, including gluten-free choices. Descriptions of the breakfast ranged from generous, hearty and fresh to decadent and amazing, indicating a consistent level of quality and satisfaction. The breakfast is described as well-organized with attentive service and a notable emphasis on homemade and plentiful selections.

While many guests found the variety to be excellent with a range of hot and cold dishes available, some noted a lack of diversity in the offerings, mentioning repetitive items like sausages and cheeses. Despite a few comments wishing for more variety, the overall dining experience is portrayed positively with many guests highlighting it as a standout feature of their stay. PortoBay Serra Golf's breakfast is widely viewed as a key highlight, contributing significantly to the hotel's strong reputation for quality dining and exceptional value for money.

Dinner

PortoBay Serra Golf consistently impresses with its dining options. Guests rave about the good selection of foods and the varied dinner choices available. The restaurant earns frequent praise, described as excellent and featuring a talented cook who prepares exceptionally tasty and well-prepared meals. Reviews highlight the delightful dinners with many noting the delicious and hearty dishes, alongside consistently good service.

Diners recommend specific items such as the duck, appreciating the detailed and varied a la carte menu. Breakfasts also receive high marks with many guests enjoying both the morning and evening meals and commenting on the excellent value for money. The atmosphere of the restaurant is described as very nice and quiet, enhancing the overall dining experience.

Despite some comments about certain meals being salty for individual tastes, the general consensus is that the food quality is top-notch with many guests finding the dinners both generous and superb. The "fantastic" and "five-star" service complements the high quality of the food, making for an all-around great dining experience.

However, it's worth noting that some guests experienced disappointment when the restaurant was fully booked every evening, suggesting a high demand and recommending advance reservations. Overall, PortoBay Serra Golf’s restaurant offers a memorable and satisfying dining experience with excellent food and outstanding service.

Rooms

PortoBay Serra Golf consistently impresses guests with its exceptionally comfortable and spacious rooms. Visitors frequently highlight the comfortable beds, tasteful decor and modern furnishings that enhance their stay. The rooms are not only generous in size but also well-equipped with high-end amenities for personal hygiene, ensuring a pleasant and relaxing experience. Cleanliness is maintained daily, adding to the comfort and appeal of the accommodation.

Many reviews emphasize the tranquility of the rooms and the overall quietness of the hotel, though some note that the soundproofing could be improved. Bathrooms, while spacious and clean, are described as somewhat dated by a few guests. However, the large, well-prepared rooms with immense and very comfortable beds make up for this minor drawback.

The hotel’s charming ambiance and beautiful, serene surroundings contribute to the overall positive guest experience. Additionally, the presence of cozy terraces, modern amenities like air conditioning and impressive views further enhance the appeal of this welcoming retreat.

Despite a few observations about noise and older bathroom fittings, PortoBay Serra Golf stands out with its comfortable, clean and incredibly spacious rooms, making it an ideal choice for travelers seeking a cozy and well-equipped stay.

Beds

At PortoBay Serra Golf, guests frequently commend the comfort and quality of the beds. Many describe the beds as very comfortable with some even calling them super comfortable, ultra-comfortable and exceptional. The mattresses are often highlighted for being top-notch and quite relaxing, providing some of the best sleep experiences. Guests appreciate the large, comfortable beds and the accompanying high-quality bedding and linens. Despite the overwhelmingly positive feedback, a few guests mentioned isolated issues, such as bedding that seemed worn or mattresses that were uncomfortable. However, the general consensus points to exceptional comfort, making the beds at PortoBay Serra Golf a notable feature of the stay. Alongside comfortable beds, guests also praised the clean bathrooms and decent breakfasts, adding to the overall positive experience.

Cleanliness

PortoBay Serra Golf stands out for its impressive commitment to cleanliness, often described as very clean, super clean or simply impeccable. Guests frequently highlight the hotel's neat decor and well-maintained facilities. The bedding receives mention for its immaculate condition and both the rooms and bathrooms are uniformly praised for their cleanliness and comfort. The cleaning staff is not only diligent but also adds a charming touch by leaving treats for guests. The hotel maintains a quiet, calm atmosphere augmented by its beautiful, well-lit decorations and tranquil green spaces. While the ground floor rooms might face some ventilation challenges due to their proximity to a hedge and occasional noise from the pool pump, the attention to hygiene and overall homely, elegant environment is emphasized. The helpful and cheerful staff, particularly the receptionist available at all times, adds to the positive experience. PortoBay Serra Golf is a serene, meticulously clean retreat, ideally suited for those seeking a peaceful getaway.

Staff

At PortoBay Serra Golf, guests have consistently praised the hotel's staff for their exceptional service and friendliness. Described as helpful, kind and very attentive, the team seems to go above and beyond to ensure a comfortable stay for visitors. The staff's friendliness and professionalism shine through in every interaction, from the warm reception at check-in to the attentive service throughout the stay.

The hotel management is noted for being super friendly and the general attitude of the team is positive and accommodating without being intrusive. Staff members are consistently highlighted for their kindness, availability and the effort they put into making guests feel welcome and cared for, particularly in difficult situations like a guest's illness.

The service at PortoBay Serra Golf is marked by great kindness and a pleasant demeanor with staff always smiling and ready to assist. Guests also appreciate the overall decor, food quality and room comfort, further enhancing their experience.

However, there were a few mentions of inconsistency and a lack of care in some instances, but these appear to be rare exceptions rather than the norm. Overall, the hotel's staff is frequently described as providing excellent service, being extremely pleasant and attentive to guests' needs, contributing significantly to the positive atmosphere of the hotel.

Gym

The gym at PortoBay Serra Golf is considered modest but functional, offering sufficient equipment for a basic workout. Guests have highlighted the facility's practicality despite its limited equipment and weights. The gym is part of a well-rounded fitness area that includes a good indoor pool and a sauna, all of which contribute to a pleasant overall wellness experience. The staff is frequently praised for their friendliness. Additional amenities such as the charmingly decorated rooms, an excellent restaurant and a delightful breakfast complement the fitness facilities, making the hotel a well-rounded choice for a comfortable stay.

Pool

Nestled within serene surroundings, the pool at PortoBay Serra Golf stands out as a noteworthy feature among guests. The indoor heated pool offers a warm and inviting retreat, perfectly complemented by a superb sauna. Guests repeatedly praise the pool's cleanliness and the pleasant temperature of its waters, making it an ideal spot to unwind, especially after a day of hiking. The pool area, described as beautiful and well-maintained, is enhanced by a magnificent garden, providing a tranquil setting for relaxation.

The sun loungers and outdoor solarium add to the appeal, allowing for a comfortable experience even on rainy days. Although the pool is described as small by some, its coziness is often deemed sufficient and enjoyable. The combination of a pleasant indoor pool and high-quality amenities makes PortoBay Serra Golf a highly recommended destination for travelers seeking both activity and relaxation.

Parking

PortoBay Serra Golf offers good parking facilities for its guests with many praising the convenience and availability of free parking spaces. While the parking area is private and open-air, it is noted that parking directly in front of the hotel is usually not an issue. Easy parking on site makes it a hassle-free experience for most guests. However, the number of spaces can be limited and in such cases, parking on the street may be necessary. The hotel's setting, surrounded by lots of greenery, fresh air and silence, adds to the overall peaceful and relaxing atmosphere. Despite a few mentions of the parking area being somewhat narrow, the overall feedback indicates that parking is generally satisfactory for those traveling with a vehicle.

Golf

PortoBay Serra Golf enjoys a prime location, conveniently close to a beautiful golf course, making it an ideal choice for golf enthusiasts. The hotel is not just for golfers; it's also suitable for hikers and serves as a great starting point for exploring the northeastern part of the island. Guests appreciate the magnificent golf facilities nearby and the easy access to the course, thanks to its close proximity to the airport. This cozy, family-friendly hotel offers a relaxing ambiance and many recommend trying the hotel's restaurant for a delightful dining experience. The strategic location and amenities like the spa and golf make the hotel's pricing justifiable.

Heated Pool

PortoBay Serra Golf offers guests a delightful experience with its well-maintained, covered and heated pool. Visitors frequently highlight the pool's pleasant temperature and relaxing environment, further enhanced by the hotel's beautifully maintained gardens. The addition of a sauna complements the pool facilities, creating an inviting space for relaxation. Overall, the heated pool stands out as a notable feature, adding to the serene and enjoyable ambiance of the hotel.

Indoor Pool

Visitors frequently commend the indoor pool at PortoBay Serra Golf. Highlights include its pleasant ambiance and the ability to use it year-round, thanks to its heated water. The pool's striking glass views open up to a lush garden, enhancing the relaxing atmosphere. Guests appreciate the additional amenities like the sauna, especially after a day of hiking. Although the pool isn't particularly large, it is deemed sufficient for relaxation. The indoor pool area, combined with the garden loungers, offers a serene spot for unwinding.

Boutique-Style

PortoBay Serra Golf exudes charm and character, perfectly encapsulating the essence of a boutique hotel. The historical building adds a distinctive charm, making it a notable choice for travelers seeking a unique experience. With a small number of rooms, guests are guaranteed a relaxing and intimate atmosphere. The hotel's size does not compromise its professional service and stature, ensuring a stay that is both personal and high-quality. The stylish decor and ambiance extend to its restaurant, which is both charming and reasonably priced, rounding out a delightful boutique hotel experience.

Yes, PortoBay Serra Golf has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at PortoBay Serra Golf.

No, PortoBay Serra Golf doesn't allow dogs.

Yes, parking facilities are available at PortoBay Serra Golf.

Yes, PortoBay Serra Golf has a gym.

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