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Summary of reviewsSan Francisco Hotel Monumento in Santiago de Compostela stands out for its exceptional blend of historical charm and modern amenities, garnering widespread praise, especially for its location, service and unique ambiance.
The hotel's prime location in the heart of the historic center is often highlighted as a key advantage, being mere steps from the Cathedral and central attractions. Housed in a beautifully restored monastery, the hotel's setting offers a tranquil oasis amidst the bustling city, creating an ideal base for exploring the old town.
Guests are consistently impressed with the spacious, clean and comfortable rooms that strike a perfect balance between old-world charm and modern comfort. Many appreciate the large beds, comforting decor and picturesque views, though some suggest minor updates to keep up with contemporary standards.
Breakfast at the hotel is a celebrated experience with a vast, high-quality selection served in the historic refectory, adding a unique touch to the morning meal. Despite its higher price, the breakfast is generally deemed worth it for its variety and exceptional service.
Dinner at the hotel's restaurant also receives high marks for its delicious and original dishes inspired by convent recipes, served in a magnificent dining room that enhances the overall experience. Some guests note a need for a more extensive menu and improved bar service, but overall, the dining experience is highly regarded.
Exceptional cleanliness across the property, including the immaculate rooms and common areas, ensures a comfortable stay. The cleaning staff's meticulous efforts are frequently commended by guests.
The staff is another standout feature, providing exceptional service characterized by friendliness, efficiency and personalized attention. Their helpfulness and professional demeanor significantly enhance the guest experience.
The hotel's facilities, such as the heated indoor pool and jacuzzi, add to its charm, offering relaxation after a day of exploring. The pool area is generally appreciated despite some noting it appears larger in photos and can sometimes be small or cold.
Free parking on-site is a significant bonus, particularly in a central location with ample, monitored spaces, valet service and provisions for electric cars, all highly praised by guests.
Families find the hotel particularly accommodating with spacious family rooms and amenities tailored to their needs. The pool and prime location further enhance the appeal for those traveling with children.
While the beds receive mixed feedback, many find them comfortable and spacious, contributing to a restful stay, although a few suggest improvements for increased comfort.
Overall, San Francisco Hotel Monumento offers a remarkable blend of historical significance, modern comfort and exceptional service, making it a distinguished choice for visitors to Santiago de Compostela. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is mentioned as a family-friendly hotel. The hotel is a historical monument providing a unique cultural experience.
Hotel with Swimming Pool
The hotel offers a well-regarded pool area that many guests find appealing. The heated indoor pool and the jacuzzi are particularly appreciated, offering a warm and relaxing retreat. It is especially welcome for tired travelers.
Indoor Pool Pool Lap Lanes
4-Star Hotel
Housed in a historic building, this hotel offers a unique blend of history and comfort. Its prime location in Santiago de Compostela provides easy access to cultural landmarks.
Hotel with Indoor Pool
An enchanting hotel located in an old monastery. It features a heated pool.
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Pool Lap Lanes
Room Types
Superior Twin RoomThis more spacious, air-conditioned room has smart wooden floors and is decorated in soft natural tones. It includes a minibar, a flat-screen TV and a private bathroom. Free Wi-Fi is also available.
Twin RoomThis air-conditioned room has smart wooden floors and is decorated in soft natural tones. It includes a minibar, a flat-screen TV and a private bathroom. Free Wi-Fi is also available.
Single RoomThis air-conditioned room has smart wooden floors and is decorated in soft natural tones. It includes a minibar, a flat-screen TV and a private bathroom. Free Wi-Fi is also available.
Double Room with Double bedThis air-conditioned room has smart wooden floors and is decorated in soft natural tones. It includes a minibar, a flat-screen TV and a private bathroom. Free Wi-Fi is also available.
Family Room 2 Adults + 2 Children up to 12Featuring free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
San Francisco Hotel Monumento is undeniably a gem in terms of location in Santiago de Compostela. Nestled in the heart of the historic center, the hotel boasts an extraordinary and unbeatable location. Guests emphasize its proximity to the Cathedral, often mentioning it's just a short walk away—mere steps or a few hundred meters at most. The central placement of the hotel makes it ideal for exploring the old town with everything from the main square to plentiful restaurants and shops within walking distance.
Housed in a beautifully restored historic monastery, the hotel combines its rich heritage with modern amenities. Visitors repeatedly laud the unique experience of staying in such a monumental building. The hotel’s setting further enhances its charm, providing a calm oasis in the middle of the city.
In addition to its top-notch location, the hotel receives high praise for its tranquil atmosphere and excellent service, including friendly personnel and noteworthy breakfast offerings. San Francisco Hotel Monumento truly stands out as the perfect base for anyone looking to immerse themselves in the history and vibrancy of Santiago de Compostela.
Breakfast
San Francisco Hotel Monumento boasts a breakfast experience that receives consistently high praise from guests. Many reviews highlight the vast and varied selection available, offering a delightful range of cheeses, cold cuts, fruits and breads. The high-quality and well-prepared products contribute to a delicious dining experience with several guests particularly appreciating the exquisite omelettes and the superb cheesecake. The buffet system is described as well-organized and accommodating, even during pandemic times, ensuring that guests find the offerings both plentiful and enticing.
Aside from the food itself, the setting for breakfast is frequently mentioned as a highlight. Taking place in the historical refectory of the former convent, guests find the venue both beautiful and unique with the ambiance adding a special touch to the meal. The breakfast room is often described as a gem that enhances the overall experience, transporting guests to different times and adding a sense of grandeur to their mornings.
However, a few reviews point out that the breakfast comes with a higher price tag, which some guests feel could be better justified with even more healthy options. Despite this, the general sentiment remains highly positive with many guests considering the breakfast well worth the cost given its quality, variety and the exceptional service provided by the friendly and efficient staff.
Overall, San Francisco Hotel Monumento's breakfast offerings are celebrated for their completeness, quality and the unique setting in which they are served, making it a noteworthy part of the hotel stay.
Dinner
San Francisco Hotel Monumento offers an impressive dining experience that guests frequently commend. The hotel's restaurant consistently receives high praise for its beautifully prepared and delicious dinner items. Many appreciated the originality of the dishes, especially those inspired by convent recipes and Spanish monasteries. The dinner menu, though sometimes described as eccentric or unusual, generally leaves guests well-satisfied with several highlighting the opportunity to experience the goodness of Galician cuisine.
The venue itself adds to the dining pleasure with its spectacular and magnificent dining room enhancing the overall experience. The restaurant's location and ambiance are particularly noted as marvelous, making dining there a memorable component of any stay.
Despite the numerous positive remarks, some guests mentioned areas needing improvement. Specifically, the menu selection was sometimes perceived as limited and the gastronomic appeal could be enhanced. Additionally, service at the bar received criticisms and there were occasional closures of the restaurant, which required guests to seek dining options elsewhere.
Nevertheless, the prevalent sentiment is that dining at San Francisco Hotel Monumento is a highly enjoyable experience, offering great value for money and a chance to indulge in high-quality, delicious food within a stunning historic setting.
Rooms
San Francisco Hotel Monumento offers guests a charming blend of historical ambiance and modern comfort. The rooms are widely praised for their spaciousness and cleanliness, providing ample space for families and travelers seeking comfort. Many guests appreciated the large, comfortable beds and noted the old-world charm of the decor, although some mentioned that certain rooms and furnishings could use a modern update.
The hotel’s architecture and the tasteful decor of its rooms contribute to a pleasant and serene atmosphere with many rooms being described as beautiful and lovely. The bathrooms, often highlighted for their size and modernity, add to the overall comfort, although some areas could benefit from further modernization.
Despite being housed in an old monastery, the rooms manage to strike a balance between historical charm and comfort. The ample and quiet rooms often offer picturesque views of the garden or city, enhancing the tranquil experience. Guests also appreciated the cozy pillows, soft sheets and thoughtful touches like fresh fruit and water bottles provided in the room.
While some rooms are simpler and more austere in decoration, they are generally seen as comfortable and functional. High ceilings and spacious layouts feature prominently, though a few reviews pointed out outdated TVs and limited storage space.
Overall, San Francisco Hotel Monumento’s rooms cater well to those looking for a peaceful retreat with a touch of historical elegance, though modernization in certain aspects would further elevate the guest experience.
Beds
San Francisco Hotel Monumento's beds have received a range of feedback from guests. Many reviewers highlighted the comfort of the beds, often noting the bedding's pleasant quality and the overall comfort of the rooms. Guests appreciated the cleanliness and size of some beds with mentions of king-sized and very large beds adding to a positive sleeping experience. Pleasant bed linen and comfortable pillows were also frequently commended.
However, some guests found the beds to be on the firmer side with several mentions of hard mattresses and pillows. A few noted that the beds tended to slide on the hardwood floors, which could be somewhat unpleasant. The size of the beds was also a concern for some with reports of beds being small and narrow.
In summary, while San Francisco Hotel Monumento provides a generally comfortable sleeping environment with quality bedding, guests with specific preferences for softer mattresses might find the beds a bit firm.
Cleanliness
San Francisco Hotel Monumento consistently receives high praise for its exceptional cleanliness, making it a standout choice for discerning travelers. Reviews highlight the hotel’s immaculately clean rooms and facilities, noting the meticulous and diligent efforts of the cleaning staff. Guests frequently describe the accommodations as spotless, well-maintained and exceptionally sanitized, including areas like the jacuzzi. The rooms are not only clean but also comfortable and quiet, offering a pleasant and restful stay.
The hotel's cleanliness extends beyond the rooms with overall hygiene being described as impeccable and superb. The cleaning team is commended for their thorough and diligent work, ensuring that the hotel maintains its high standards daily. Guests can expect maximum cleanliness throughout the property, including common areas and amenities.
The San Francisco Hotel Monumento also boasts a prime location, adding to its appeal. Guests repeatedly mention the perfect location as an additional benefit to the spotless accommodations. The combination of extraordinary cleanliness, diligent service and a convenient location makes this hotel a reliable and attractive option for travelers seeking a hygienic and comfortable stay.
Staff
San Francisco Hotel Monumento is consistently praised for its exceptional staff, making it a standout choice for travelers seeking top-notch hospitality in a welcoming environment. Guests frequently highlight the impeccable service provided across various departments, from the reception to the concierge and even at breakfast.
The front desk is notably efficient and attentive with receptionists often described as very friendly, courteous and highly professional. Guests enjoyed super helpful check-in and check-out processes and reception staff went above and beyond in ensuring a warm welcome and addressing every need with a smile.
Across the board, the staff are deemed extremely helpful, kind, knowledgeable and very well-coordinated. Their ability to be not just accommodating but genuinely caring left a lasting positive impression on guests. Reviewers also appreciated the bespoke and personalized treatment, attesting to how the staff's friendliness enhanced their overall stay.
From handling practicalities like returning rental cars to providing outstanding table service, the team exhibited exceptional dedication and efficiency. Whether it's quick assistance from the front desk or excellent and friendly waitstaff in the restaurants, the consistent theme is one of professionalism mixed with warmth.
In summary, the San Francisco Hotel Monumento boasts a remarkable team whose commitment to exceptional service, friendly demeanor and professional efficiency ensures a memorable and pleasant experience for all guests.
Wi-Fi
The wifi at San Francisco Hotel Monumento has received mixed feedback from guests. Some report that the wifi works well, is available and fast and even described it as super. However, there are also mentions of the signal being weak or not working properly in certain areas, likely due to the thickness of the convent walls. Some guests experienced slow or limited connections, while others noted that wifi was not available in their rooms at all. It appears that while there are positive experiences, there is room for improvement in the hotel's wifi service.
Pool
San Francisco Hotel Monumento offers a well-regarded pool area that many guests find appealing. The heated indoor pool and the jacuzzi are particularly appreciated, offering a warm and relaxing retreat, especially welcome for tired travelers. Despite some guests noting that the pool appears larger in photos and that it can sometimes be quite small or cold, the overall sentiment remains positive. The pool area is praised for its cleanliness, pleasant atmosphere and suitability for both families and solo visitors looking to unwind. Many guests find the pool an added value to their stay, enhancing their experience after exploring the city. The hotel's COVID-19 protocols around pool access were noted but did not substantially detract from the overall enjoyment. The separate building hosting the pool, while sometimes inconvenient, ensures a distinct and serene environment. Although there were occasional issues like temperature irregularities and limited availability, most guests find the pool facilities to be a significant bonus. Overall, the pool at San Francisco Hotel Monumento provides a welcome and relaxing amenity that complements the historic charm of the hotel.
Parking
San Francisco Hotel Monumento offers a highly regarded parking experience, frequently praised by guests for its convenience and quality. The hotel provides ample outdoor parking with monitored and secure spaces right at the hotel, ensuring that guests feel safe and at ease. Valet parking services add an extra layer of comfort and ease and the fact that the parking is included in the price is a much-appreciated bonus.
One of the standout features is the free parking, a rarity in central locations. This includes special provisions for electric cars, making it a convenient choice for eco-conscious travelers. The spacious and well-located parking lot accommodates various needs, from large vehicles to those requiring easy access to the hotel.
The high-quality service extends to the parking experience with kind and helpful staff assisting guests as needed. The convenience of on-site parking ensures that the arrival and departure process is smooth and stress-free. Whether arriving for a short stay or a longer visit, guests appreciate the extraordinary monument's large and sufficient parking, which significantly enhances their overall experience at the hotel.
Family
San Francisco Hotel Monumento provides an excellent setting for families. The hotel is particularly noted for its friendly family atmosphere and attentive service, making it a welcoming environment for guests with children. Rooms are spacious enough to comfortably accommodate families, specifically mentioning fantastic family rooms. The hotel's prime location, just a short walk from the Cathedral, is another highlight for families, allowing convenient access to attractions.
The pool is perfectly suited for families, providing a pleasant space for relaxation and fun. Guests also appreciated the cafe service, which caters well to those traveling with children and offers an extraordinary breakfast. Overall, the hotel successfully combines its unique monastery setting with family-oriented amenities, creating a memorable stay for families.
4 Star
San Francisco Hotel Monumento, a renowned 4-star establishment, offers a setting that is both stately and luxurious, meeting the standards one would expect from a hotel of its category. Guests often describe the ambiance as spectacular and recommend it based on its four-star quality. The hotel impresses with its cleanliness and functionality, ensuring a comfortable stay. Despite this, some guests have commented on minor details that fall short of the four-star level, such as the provision of old wool blankets. While the price is relatively high, the overall value for money is considered acceptable. This hotel gives a genuine four-star feel and, while there are areas for improvement, it is generally recommended for its luxury setting and reliable service.
Accessible
San Francisco Hotel Monumento is renowned for its prime location in the heart of the historic center, making it easy to find and providing convenient access to nearby attractions, including the cathedral. The hotel offers easy and convenient parking, which is great for those traveling by car. Its navigable location allows guests to enjoy everything within walking distance. The property is accessible for wheelchairs and families with small children, ensuring a comfortable stay for a variety of guests. Public transport in the area is also accessible, adding to the convenience. While some reviews mentioned that the ease of access for disabled people could be improved with specific notes about the room accessibility, the overall feedback highlights the hotel's decent accessibility features, such as luggage drop-off points and helpful staff to assist with necessary access.
Indoor Pool
The San Francisco Hotel Monumento offers a well-maintained and pleasant indoor swimming pool and jacuzzi, which is highly appreciated by guests, particularly for providing relaxation to tired pilgrims. The pool is heated and covered, ensuring maximum privacy and comfort. Despite some guests finding the pool smaller than it appears in pictures, it remains a beautiful and luxurious feature of the hotel. However, access to the pool area requires a short walk through an uncovered space and use of the pool is subject to reservation, especially due to Covid-related restrictions. Overall, the indoor pool and jacuzzi are valued amenities that enhance the hotel experience.
Luxury
San Francisco Hotel Monumento offers a luxurious experience with its elegant building set in a historically rich location. The converted monastery exudes a great atmosphere, making it a high-level and relaxing destination. Guests frequently comment that the hotel feels like a luxury experience with luxurious surroundings, despite some mentions of luxury items or facilities lacking and not matching its price point.
Yes, San Francisco Hotel Monumento has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at San Francisco Hotel Monumento.
No, San Francisco Hotel Monumento doesn't allow dogs.
Yes, parking facilities are available at San Francisco Hotel Monumento.
No, San Francisco Hotel Monumento doesn't have a gym.