Santana32.80351500,
-16.88337900,
Estrada Padre Agostinho João Cardoso Nº109(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsAL - Perola Dourada is a highly regarded accommodation located in the picturesque village of Santana, renowned for its stunning surroundings and prime location ideal for exploring the northern part of Madeira Island. Guests express enthusiasm for the area's accessibility to popular hiking trails such as Pico Ruivo and Levada Caldeirão Verde, as well as its convenient proximity to local amenities such as supermarkets, restaurants, and bars. The apartments offer breathtaking views from two balconies, making them a charming base for those seeking both adventure and relaxation.
The accommodations are consistently praised for their spacious, clean, and well-equipped environment, comfortably hosting up to six people. They feature modern conveniences such as washing machines and fully stocked kitchens, contributing to a home-like feel. The decor adds to the pleasant atmosphere, with many guests appreciating the delightful sun terrace and stunning sea views. Essential amenities like ample towels and comfortable beds further enhance the stay, although feedback on bedding comfort shows mixed experiences.
The exceptional service provided by the staff is a standout aspect, with special commendations for the hostess Maria, who is noted for her friendliness, attentiveness, and proactive approach to guest needs. The staff's ability to anticipate and address concerns contributes significantly to the positive reviews, creating a warm and inviting environment.
Parking facilities are another highlight, with complimentary private parking offering ease of access despite the steep hill. While some guests mention slight navigation complexities, the availability of ample parking options is valued by those exploring nearby attractions.
Overall, AL - Perola Dourada distinguishes itself through its strategic location, generous living space, superb cleanliness, and attentive service, providing a delightful retreat for travelers. Show more
Read review summaries for all categories
Categories
Apartment with Parking
Accessible Apartment
4-Star Apartment
Room Types
Apartment with Mountain ViewThis spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as sea views. The unit has 4 beds.
Apartment with BalconyThis spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as sea views. The unit has 4 beds.
Two-Bedroom ApartmentThis spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as mountain views. The unit offers 4 beds.
About AL - Perola Dourada
License: 22891/AL
Guest Reviews
8.6
Very Good
Location
Nestled in the heart of Santana, AL - Perola Dourada boasts a prime location that guests frequently praise. The hotel is ideally situated for those looking to explore the northern part of the island, offering easy access to popular hiking trails, including Pico Ruivo and Levada Caldeirão Verde. It also provides a stunning vantage point with beautiful views of the surrounding mountains, sea, and the distinguished Pico Ruivo.
The accommodation finds itself close to a wealth of amenities such as supermarkets, restaurants, and local bars, all conveniently nearby. Guests appreciate the tranquility of this quaint and quiet village, which ensures restful nights after a day of exploration.
The spacious apartments are centrally located, allowing for a short walk into the town center and providing easy access to local attractions such as the Typical Houses of Santana and the Madeira Theme Park. Despite being on a steep hill, the convenience of available parking and the quiet, serene setting make for an accommodating stay.
With two balconies offering breathtaking views, the property's location provides not just scenic beauty but also a charming and comfortable base for travelers keen on both adventure and relaxation. Whether wandering into town or embarking on a mountain excursion, the site is noted for its exceptional balance of accessibility, comfort, and picturesque panoramas.
Rooms
'AL - Perola Dourada' offers a remarkably spacious accommodation experience, ideal for groups or families, as it can comfortably host up to six people. The apartments consistently receive high praise for their cleanliness, ensuring guests feel at ease during their stay. These well-equipped spaces provide modern conveniences, including amenities such as washing machines and fully stocked kitchens, enhancing the home-like feel for travelers.
Located in a prime area near Santana, guests appreciate the convenience of nearby shops and easy access to hiking trails, making it an excellent choice for those looking to explore the surroundings. With private parking available, visitors find added peace of mind for their vehicles.
The decor of the apartments is well thought out, contributing to the pleasant and welcoming atmosphere. Many guests highlight the delightful sun terrace and stunning sea views, offering a relaxing haven after a day of exploration. The comfort extends to ample availability of towels and beds, which are noted for their comfort.
Overall, 'AL - Perola Dourada' stands out for its generous living space, superb cleanliness, and strategic location. With kind hosts and thoughtful amenities, it promises a delightful retreat, catering to both practical needs and leisurely desires.
Beds
When exploring the accommodation options at AL - Perola Dourada, guests frequently comment on the comfort of the beds, reflecting a mixed experience. Many visitors praise the beds for being very comfortable, highlighting the quality mattresses that ensure a restful night's sleep. However, some mention that certain beds are too hard and creaky, with uncomfortable springs that might cause discomfort. There are reviews noting smaller double beds that might not suit all guests, particularly when sharing. Pillow comfort seems to vary, with some guests finding them too soft. Overall, while some guests enjoy a super comfortable sleeping arrangement, others suggest that improvements could be made to enhance the overall bedding experience.
Cleanliness
Nestled in a central location, AL - Perola Dourada stands out for its impeccable cleanliness and spacious accommodations. Guests consistently commend the spotless condition of the apartment, highlighting its well-maintained and inviting atmosphere. The accommodations are not only clean but also generously sized, offering comfort and practicality, making them ideal for both short and extended stays. Visitors appreciate the fully equipped facilities, ensuring all necessities are at hand, enhancing the overall convenience of their stay. The welcoming hosts add to the overall experience, making guests feel right at home. Although one guest noted a slight musty smell upon arrival, proper ventilation quickly resolved this, preserving the immaculate standard of cleanliness. Additionally, the strategic location of the apartment makes exploring the surrounding area easy, further boosting its appeal as a choice destination for travelers seeking quality and comfort.
Staff
At AL - Perola Dourada, the standout feature is the exceptional service provided by the staff, particularly the hostess Maria. Guests consistently praise her friendliness, attentiveness, and the proactive approach she takes to ensure a pleasant stay. Maria is described as both kind and accommodating, with an ability to swiftly address any issues or requests. Her responsiveness is highly valued, ensuring seamless communication with guests from the first point of contact.
Maria and the team are praised for their very good welcome and excellent communication skills. They demonstrate a genuine interest in guests' experiences and are quick to offer helpful advice and recommendations, such as suggesting local dining spots that enhance the stay further. The owner also contributes to the welcoming atmosphere, being always available to assist whenever needed, resulting in a smooth and stress-free check-in process.
It is evident that the staff's attentiveness extends beyond basic hospitality; they thoughtfully anticipate guest needs, ensuring a comfortable and enjoyable visit. This level of care and kindness from the hosts contributes significantly to the positive reviews, making AL - Perola Dourada an inviting destination for travelers seeking a warm and friendly environment.
Parking
Guests of AL - Perola Dourada have generally positive feedback regarding the parking facilities, which offer a variety of convenient and complimentary options. The primary highlight is the availability of free private parking, which adds considerable value to the stay, especially given the picturesque but steep hill location. Parking is typically provided either directly in front of or behind the apartment, and each unit is assigned its own dedicated space. This setup ensures ease of access, although some guests noted that navigating the on-property parking can be a bit complex, especially when reaching the terrace parking with its striking valley view. Despite the occasional difficulty, the provision of ample parking options is a clear asset for visitors planning to explore nearby attractions and hiking trails.
No, AL - Perola Dourada doesn't have any pool.
No, a spa isn't available at AL - Perola Dourada.
No, AL - Perola Dourada doesn't allow dogs.
Yes, parking facilities are available at AL - Perola Dourada.