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Hotel O Colmo

Santana , Sitio Do Serrado (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel O Colmo, located in Santana, is highly praised for its convenient and central location, making it an excellent base for hiking adventures and exploring Madeira. The hotel is close to bus connections, restaurants and local attractions like the traditional Santana houses, Caldeirão Verde and Pico Ruivo. Guests appreciate the peaceful and quiet surroundings, clean and spacious rooms and helpful staff with many rooms offering stunning views of the bay and the Atlantic Ocean.

The breakfast at Hotel O Colmo receives positive feedback for its variety and freshness, featuring options like fresh fruit salads, freshly baked bread, scrambled eggs, bacon and pastries. Although some guests noted a lack of variety and occasional service issues, the breakfast generally provides a hearty start to the day.

Dinner at the hotel is another highlight with guests enjoying generous portions of high-quality, delicious dishes at reasonable prices. The wood-fired pizzas are particularly popular and the overall dining experience, enhanced by a spacious and clean restaurant ambiance, garners praise.

The spaciousness, cleanliness and comfort of the rooms are frequently noted with many featuring balconies with views of the garden or the ocean. Some rooms have been newly renovated, adding to their appeal. While there are occasional mentions of cold rooms, musty smells or outdated bathrooms, the overall impression is positive.

Cleanliness is consistently highlighted as a strong point with well-maintained rooms, bathrooms and common areas contributing to a comfortable stay. However, there are a few comments about the pool area and some specific cleaning issues.

The staff at Hotel O Colmo is one of its standout features, known for their friendliness, attentiveness and helpfulness. The multilingual ability of the staff, particularly in French, is appreciated by international guests. Although there are occasional mentions of less friendly interactions, the overall service quality remains high.

The hotel offers reliable free WiFi throughout the property, generally meeting guests' needs. The gym, although small, is functional and free to use, complemented by an indoor heated pool in the basement. While the pool receives mixed reviews with some noting cleanliness issues and varying water temperatures, many guests find it a lovely feature.

Parking is convenient and ample with free spaces available on-site and nearby, which is particularly appreciated by guests. Hotel O Colmo also caters well to families, offering spacious family rooms and a friendly atmosphere, although some activities may not engage all children.

The beds receive commendation for their size and comfort, contributing to a restful sleep. Although the hotel's four-star rating is sometimes questioned with some guests feeling it falls short of expectations, the overall experience is still considered good value for money with great service and quality facilities.
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Categories

4-Star Hotel

This 4-star hotel offers comfortable family rooms with balconies and modern amenities. It features an indoor pool, hot tub, and restaurant. Its central location in Santana is convenient for exploring the area.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Single Room This room features a balcony, TV and telephone. Each come with a private bathroom.

Double Room This room features a balcony, TV and telephone. Each come with a private bathroom.

Suite These suites feature a balcony, a separate seating area with a TV and telephone. Each come with a private bathroom.

Basic Triple Room This triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

About Hotel O Colmo

License: 9974

Guest Reviews

8.1

Very Good

Location

Hotel O Colmo in Santana is frequently praised for its excellent location, serving as an ideal starting point for hiking adventures between the sea and the mountains. Positioned right in the heart of Santana, the hotel is conveniently close to bus connections, restaurants and the famous traditional Santana houses. Guests appreciate its central location, which provides easy access to the main sights and hiking trails in and around Santana, including Caldeirão Verde and Pico Ruivo.

Despite being a bit far from the ocean, the hotel's proximity to tourist attractions, shops and eateries makes it a practical choice for exploring the northern and eastern parts of Madeira. The area is described as peaceful and quiet, contributing to a comfortable stay. Parking convenience and helpful staff add to the hotel’s appeal, ensuring guests have a pleasant experience. With clean, spacious rooms, some offering beautiful views of the bay and the Atlantic Ocean, Hotel O Colmo stands out as a well-situated hotel for both short stopovers and longer stays in Santana.

Breakfast

Hotel O Colmo's breakfast experience draws largely positive feedback from guests. Many appreciate the diverse and varied options available, citing fresh fruit salads, freshly baked bread and a good range of pastries as highlights. The breakfast buffet is often described as hearty, abundant and plentiful with both hot and cold selections to cater to different tastes. Guests have noted the presence of standard breakfast items like scrambled eggs, bacon, sausages and a mix of pastries. There are commendations for the presentation and the quality of the food with some guests describing it as delicious and top-class.

However, not all reviews are glowing. Some guests found the breakfast to be lacking in variety and quality, pointing out the absence of items like fresh juice, vegetables and gluten-free options. There were also mentions of missing items not being restocked in a timely manner and the occasional unfriendly staff member. Despite these criticisms, many guests still found the breakfast to be enjoyable and satisfactory for their stay.

Overall, while there is room for improvement, especially in terms of replenishing stock and offering more diverse options, the breakfast at Hotel O Colmo generally receives praise for its variety, freshness and the hearty start it provides to the day.

Dinner

Hotel O Colmo boasts an exceptional dining experience that consistently receives praise from its guests. The restaurant is highlighted for serving hearty, generous portions at reasonable prices, making it an affordable and satisfying option for travelers. Guests frequently noted the quality and taste of the dishes with several describing their meals as very good or even excellent.

One of the standout features of the restaurant is its wood-fired pizzas, which delighted many diners. The restaurant’s ability to surprise with its culinary offerings and the five-star quality of its food further contributes to its positive reputation. The convenience of having a good and reasonably priced restaurant on-site adds to the hotel's appeal.

Despite a few minor criticisms about professionalism, the friendly service and overall dining experience left a favorable impression. The restaurant's spacious, clean and beautiful ambiance enhances the enjoyment of the meals, making dinner at Hotel O Colmo a fantastic choice for guests looking to enjoy quality cuisine in a charming setting.

Rooms

Hotel O Colmo's rooms are predominantly praised for their spaciousness, cleanliness and comfort. Guests frequently note the large sizes of the rooms, some of which include a separate living area and sizable, comfortable beds. Many rooms feature balconies with views of the quiet garden or the ocean, which adds to their appeal. The bathrooms are described as spacious, clean and some even have deep tubs and bidets. Several visitors appreciated that the rooms seemed newly renovated with updated furnishings, making the spaces cozy and pleasant.

On the downside, there are mentions of the rooms being cold, especially when the heating didn't work properly. Some guests noted musty smells, outdated bathroom facilities or lack of sufficient soundproofing. There were also occasional issues with hot water and the absence of Wi-Fi in some rooms. Despite this, the overall feeling conveyed by the reviews is that the rooms are large, well-equipped and have a comfortable, clean atmosphere that is good for a stay, particularly for hiking enthusiasts considering the location's convenience.

Beds

Hotel O Colmo consistently receives commendation for the comfort of its beds, featuring various positive attributes that enhance the overall sleeping experience. Guests often highlight the presence of very large and king-sized beds, which are appreciated for their ample space. Additionally, the quality of bedding is frequently praised with specific mentions of clean, cozy and super comfortable mattresses and pillows. The bedding is noted for its excellent material, which contributes significantly to a restful sleep. Rooms are spacious and maintain a high standard of cleanliness, enhancing the comfort level. Although there are occasional mentions of beds being hard or uncomfortable, these instances seem less frequent compared to the overwhelmingly positive feedback about the size and comfort of the beds. Overall, Hotel O Colmo stands out as a destination that prioritizes the comfort and quality of its sleeping arrangements, ensuring guests have a relaxing and enjoyable stay.

Cleanliness

Hotel O Colmo consistently receives positive remarks for its cleanliness across its guest reviews. The rooms are often described as clean and tidy with many highlighting how comfortable and cozy they feel. The cleanliness extends to the bathrooms, which are remarked upon as being well-maintained and tidy. Guests frequently find their rooms spotless upon arrival with clean and disinfected sheets, ensuring a pleasant stay. The hotel as a whole, including common areas, is generally clean and well-kept, contributing to a comfortable atmosphere.

However, there are mentions of some issues that should not be overlooked. Inconsistencies in cleaning standards appear occasionally with specific concerns about the pool area being dirty and not properly maintained. There have also been instances where certain areas, such as floors in bedrooms and spare blankets, were noted as not being up to standard. Despite these outliers, the overall impression of cleanliness at Hotel O Colmo remains positive with the friendly cleaning staff contributing to a typically clean and comfortable environment.

Staff

Hotel O Colmo has garnered positive feedback for its staff in numerous guest reviews. Guests frequently mention the staff's friendliness and welcoming demeanor, making interactions with them a highlight of the stay. The hotel boasts a team that is not only accommodating but also attentive to guest needs, ensuring a comfortable and pleasant experience. The presence of multilingual staff, notably those who speak French, further enhances communication for international visitors.

The reception staff receives high praise for being helpful and ensuring a smooth check-in process. Many guests have noted that both the front desk and restaurant personnel are particularly friendly, adding to the overall hospitality experience. The cleaning staff is also commended for their friendliness and good performance.

However, there are occasional mentions of less friendly interactions from some staff members, particularly concerning their willingness to provide information. These instances, though not frequent, contrast with the otherwise overwhelmingly positive remarks about the staff's courteous and attentive service.

Overall, the quality of the staff at Hotel O Colmo stands out as a significant strength, contributing to the hotel's positive reputation among travelers.

Wi-Fi

Hotel O Colmo offers reliable WiFi throughout the property, generally meeting the needs of most guests. Reviews highlight that the internet works well everywhere in the hotel and is faster than expected by some. The availability of free WiFi is an added convenience that many appreciate. While there are occasional mentions of subpar performance, overall, the WiFi quality is relatively strong and quite satisfactory for typical use.

Gym

Hotel O Colmo features a gym that is generally described as small but sufficient for basic workouts. It is noted to have only three machines, which may be limiting for guests seeking a more extensive fitness routine. Despite its size, the gym is a functional space and comes at no extra cost to guests. Additionally, there is a swimming pool located in the basement, adding to the hotel's fitness amenities. Some reviews express disappointment with the gym's limited equipment, suggesting it may not meet the needs of more dedicated fitness enthusiasts. However, for those looking for a simple workout option, the gym fulfills its purpose.

Pool

Hotel O Colmo features an indoor pool that has received mixed reviews from its guests. Many visitors appreciated the beautiful design and the convenience it offered, especially after long hikes. The heated pool was a highlight for some, offering a warm, relaxing experience. Additionally, the pools were often described as nice and well-maintained, adding to the overall appeal of the stay.

However, not all experiences were positive. Several guests noted that the indoor pool was occasionally dirty with some even mentioning greasy pool edges and a not-so-clean appearance. The water temperature also garnered divergent opinions with a few citing it as being too cold for comfort. Another recurring comment was the excessive salinity of the pool, which was off-putting for some swimmers.

Despite these complaints, many found the pool area to be a lovely feature of the hotel, enhancing their overall experience. For travelers who prioritize pool amenities, these varying opinions might be worth considering.

Parking

Hotel O Colmo excels in providing convenient and ample parking solutions for its guests. The hotel offers a spacious parking lot with plenty of free parking spaces available on-site and nearby. Guests have praised the hotel's private parking facilities, noting the ease and convenience of finding a spot without any issues. The parking area is well-marked and close to hiking trails, making it a perfect starting point for outdoor activities. Overall, the parking situation at Hotel O Colmo has left guests highly satisfied with no need for improvements.

Family

Hotel O Colmo stands out as a highly family-friendly destination, tailored to accommodate the needs of guests with children. The hotel offers various amenities designed for kids, ensuring that families feel welcome and comfortable. Family rooms are both spacious and clean, making them ideal for larger groups or family reunions.

The hotel's family-oriented atmosphere is emphasized by its ability to host events such as teenager conferences, further showcasing its commitment to providing a supportive environment for younger guests. Despite occasional noise from children in the hallways, the overall ambiance remains cozy and pleasant for family stays.

However, it's worth noting that some activities may not be engaging enough for all children, which could result in occasional boredom. That said, Hotel O Colmo remains a solid option for a family mini vacation, offering both comfort and convenience.

4 Star

Hotel O Colmo has received mixed reviews regarding its four-star rating. Guests' expectations for a four-star establishment were not always met with several suggesting that it felt more like a three-star hotel in both France and overall quality. Despite this, the hotel presents good overall facilities and is considered great value for money.

The service has been praised, described as great for a four-star hotel and breakfast offerings have received commendations for being above standard and exceeding expectations. However, some guests felt that the breakfast was not varied enough and used low-quality products for its rating. They also noted that freshly made beverages would be more appropriate than those from an automatic machine.

In terms of the room quality and the hotel's charm, opinions were less favorable. Some guests found the room quality lacking and the atmosphere old-fashioned, lacking the luxury and glamour expected from a four-star hotel. Despite these critiques, the overall experience was deemed good by many.

Heated Pool

Hotel O Colmo features a well-regarded heated pool, frequently praised by guests. The indoor pool provides a comfortable swimming experience, particularly appreciated for being covered and heated, making it enjoyable even in cooler weather. Cleanliness is noted with mentions of it being well-maintained. Despite a few remarks about the chlorination levels being too high and the pool occasionally feeling cold, overall feedback suggests that the pool is a highlight for many guests.

Indoor Pool

Hotel O Colmo features an indoor pool that leaves a positive impression on many guests. The pool is noted for being clean, well-maintained and pleasantly heated, enhancing the overall experience of those looking to relax and unwind. Additionally, the pool is saltwater, which some guests find appealing. Though described as small and located underground, the indoor pool is still considered a significant bonus by visitors. Moreover, while the presence of a jacuzzi adds to the allure of the hotel's facilities, it has been noted that it is frequently out of order. Despite this, the overall sentiment towards the indoor pool is favorable with many guests appreciating its accessibility and the extra touch of comfort it provides.

Romantic

Nestled in the tranquil northern part of Madeira, Hotel O Colmo offers a serene escape ideal for couples seeking a romantic getaway. Guests highlight the hotel's quiet and peaceful atmosphere, making it a perfect spot for a relaxing holiday. The cozy rooms and romantic outdoor seating areas enhance the intimate ambiance, providing a delightful surprise for those looking to unwind together. Its location serves as a great base for exploring the picturesque surroundings, adding to the overall appeal of this charming retreat. While not every guest may find it traditionally romantic, the setting and serene environment make it a favorable choice for a calm and cozy couples' retreat.

Yes, Hotel O Colmo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel O Colmo.

No, Hotel O Colmo doesn't allow dogs.

No, parking facilities aren't available at Hotel O Colmo.

No, Hotel O Colmo doesn't have a gym.

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