Hotel Zamay Centro Historico
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Summary of reviewsHotel Zamay Centro Historico is widely praised for its prime location in Santa Marta, offering easy walking access to popular tourist attractions like Bahia beach, Parque de los Novios and the bustling city center. Many guests appreciate the convenience of being close to the boardwalk and vibrant nightlife. However, some guests have mentioned feeling unsafe in the area at night, which is something prospective visitors may want to consider.
The breakfast experience at the hotel receives mixed feedback. While some guests commend the delicious, kid-friendly meals and the friendly, punctual breakfast staff, others have expressed dissatisfaction with the minimal portions and limited variety, suggesting there is room for improvement.
The rooms at Hotel Zamay Centro Historico are often noted for their cleanliness, spaciousness and comfort. Equipped with air conditioning, they cater well to the region’s climate and guests frequently praise the modern, well-maintained facilities. Some minor issues were pointed out, such as occasional humidity and smaller-than-expected room sizes, but overall, the rooms provide a satisfactory and pleasant accommodation option.
Cleanliness is a standout feature of the hotel with guests frequently highlighting the spotless, spacious rooms and well-kept common areas. Even though there are minor concerns about humidity in bathrooms and cleanliness around the pool, the general sentiment is positive.
The hotel staff, particularly at the reception, are consistently commended for their professionalism, friendliness and attentiveness. Staff members like Leonardo receive special mention for their helpfulness, significantly contributing to a positive guest experience.
Wi-Fi services have received a mix of feedback with many guests finding the connectivity reliable and efficient throughout the hotel, although a few have reported issues with unstable connections or lack of internet in their rooms.
The hotel’s pool is a bit of a drawback for some guests due to its small size and cleanliness issues. While some appreciate having a pool available, others feel it requires better maintenance to be a more enjoyable feature.
The location offers guests easy access to beaches like Los Cocos, which is noted for being less crowded and the proximity to local attractions enhances the hotel's family-friendly appeal. Many families find the hotel accommodating and enjoy the staff's kindness and the overall family-friendly environment.
Guest feedback on the beds is generally positive with many highlighting their comfort, which aids in providing a restful night's sleep. Some minor complaints about hard mattresses were noted, but overall, the comfort level is well-received.
As a three-star hotel, Hotel Zamay Centro Historico is considered cost-effective and provides good value for money. While it lacks certain luxuries like an elevator, it delivers commendable standards for its rating, making it a practical choice for budget-conscious travelers.
Categories
The breakfast experience at the hotel receives mixed feedback. While some guests commend the delicious, kid-friendly meals and the friendly, punctual breakfast staff, others have expressed dissatisfaction with the minimal portions and limited variety, suggesting there is room for improvement.
The rooms at Hotel Zamay Centro Historico are often noted for their cleanliness, spaciousness and comfort. Equipped with air conditioning, they cater well to the region’s climate and guests frequently praise the modern, well-maintained facilities. Some minor issues were pointed out, such as occasional humidity and smaller-than-expected room sizes, but overall, the rooms provide a satisfactory and pleasant accommodation option.
Cleanliness is a standout feature of the hotel with guests frequently highlighting the spotless, spacious rooms and well-kept common areas. Even though there are minor concerns about humidity in bathrooms and cleanliness around the pool, the general sentiment is positive.
The hotel staff, particularly at the reception, are consistently commended for their professionalism, friendliness and attentiveness. Staff members like Leonardo receive special mention for their helpfulness, significantly contributing to a positive guest experience.
Wi-Fi services have received a mix of feedback with many guests finding the connectivity reliable and efficient throughout the hotel, although a few have reported issues with unstable connections or lack of internet in their rooms.
The hotel’s pool is a bit of a drawback for some guests due to its small size and cleanliness issues. While some appreciate having a pool available, others feel it requires better maintenance to be a more enjoyable feature.
The location offers guests easy access to beaches like Los Cocos, which is noted for being less crowded and the proximity to local attractions enhances the hotel's family-friendly appeal. Many families find the hotel accommodating and enjoy the staff's kindness and the overall family-friendly environment.
Guest feedback on the beds is generally positive with many highlighting their comfort, which aids in providing a restful night's sleep. Some minor complaints about hard mattresses were noted, but overall, the comfort level is well-received.
As a three-star hotel, Hotel Zamay Centro Historico is considered cost-effective and provides good value for money. While it lacks certain luxuries like an elevator, it delivers commendable standards for its rating, making it a practical choice for budget-conscious travelers.
Small Hotel
Located in the historic center, this hotel offers an intimate and convenient base for exploring the city. Its cozy ambiance and central location make it a great choice for travelers.
3-Star Hotel
Located in the historic center, this hotel offers convenient access to cultural and historical sites. It provides a comfortable base for exploring the attractions of Santa Marta's city center.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
About Hotel Zamay Centro Historico
License: 103725
Guest Reviews
Location
However, the hotel's location comes with a few caveats. Although it's centrally positioned, some guests expressed concerns about safety, particularly at night. The area has been described as a bit dodgy with certain streets feeling unsafe or neglected. Despite these issues, during the day, the location is considered very good, offering easy walking access to the historic center and the beach.
In summary, Hotel Zamay Centro Historico offers a prime location for daytime exploration of Santa Marta's tourist attractions. Yet, potential safety concerns at night should be noted by prospective guests.
Breakfast
However, recurring concerns are about the minimal portions and lack of variety. Many reviews criticize the limited menu, repetitive options and greasy preparations. Some guests felt that the breakfast was not filling or well-prepared, often mentioning that it included the same items each day. Additional concerns were the occasional delays in service and the charge for certain items like juice, which some guests found problematic.
On the whole, while a portion of the guests expressed satisfaction with the quality of breakfast and praised the staff's friendliness, there are evidently significant areas that could use improvement, such as offering more variety, fresher ingredients and better preparation to make the experience more enjoyable and fulfilling for all guests.
Rooms
The bedding is comfortable, ensuring a good night's rest and the overall room facilities receive positive mentions. Many guests appreciate the natural lighting in the rooms, where applicable, making the spaces feel fresh and inviting. While the rooms are described as comfortable and quite well-conditioned, it's important to note that some visitors found their rooms smaller than anticipated or lacked exterior windows, leading to humidity concerns.
In terms of aesthetics, the rooms are noted for being clean with some described as new and modern. The presence of air conditioning in most rooms is a highlight for many guests. Additionally, rooms tend to be quiet, contributing to a peaceful stay.
However, some guests have experienced issues, such as rooms not meeting their size expectations, lack of terraces or pool views or amenities not working perfectly, like the TV or limited outlets. Despite such occasional drawbacks, the general consensus is that the spacious, clean and comfortable rooms at Hotel Zamay Centro Historico offer a pleasant and satisfactory accommodation option.
Beds
Cleanliness
While the general consensus is overwhelmingly favorable, a few guests noted issues with humidity in the bathrooms and cleanliness around the pool area, suggesting areas for minor improvement. Despite these occasional concerns, the hotel’s modern, well-maintained facilities and its prime location make it a favored choice for many travelers.
In summary, Hotel Zamay Centro Historico is praised for its clean, comfortable and well-kept rooms, making it an attractive option for visitors seeking a pleasant and hassle-free stay.
Staff
Although there were a few mentions of less favorable experiences, such as slow service or occasional unfriendliness, the overwhelming sentiment is one of satisfaction with the accommodating and supportive nature of the team. Guests appreciate the polite and cordial interactions, often commending the personal attention they received throughout their stay.
Overall, the staff at Hotel Zamay Centro Historico are recognized as a major asset, contributing significantly to the positive guest experience with their friendly and attentive service.
Wi-Fi
Pool
Beach
Family
3 Star
Outdoor Pool
Yes, Hotel Zamay Centro Historico has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Zamay Centro Historico.
No, Hotel Zamay Centro Historico doesn't allow dogs.
No, parking facilities aren't available at Hotel Zamay Centro Historico.
No, Hotel Zamay Centro Historico doesn't have a gym.
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