World > South America > Colombia > Magdalena > Santa Marta Dist Esp > Hotels in Santa Marta > Akuamarina Hotel

Akuamarina Hotel

Santa Marta , Calle 20 # 7a-46 (Show on Map)

8.8

Excellent

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsAkuamarina Hotel receives high praise for its prime location, nestled close to Santa Marta’s historic center and key attractions like Parque de los Novios and offering convenient access to shops, restaurants and public transport. Despite its proximity to the city's vibrant nightlife, the hotel provides a peaceful retreat on a quieter street. This excellent location makes it a smart choice for travelers wishing to explore the area’s attractions, including Tayrona Park and Minca.

Guests are consistently impressed with the hotel’s breakfast service. The wide array of options, from fresh fruits to hearty dishes like arepas, ensures that every palate is catered to. The inclusion of breakfast in the room rate, its freshness and the generous portions are appreciated, making breakfast one of the standout features of the hotel experience. Although dinner service is limited and ideally needs expansion, the hotel staff's exceptional service, including assistance with organizing special events and providing home delivery options, contributes positively to the dining experience.

The rooms at Akuamarina Hotel are described as clean, spacious and comfortable with modern amenities like air conditioning. Visitors appreciate the fresh condition and daily cleaning services that ensure a tidy environment. Despite minor issues like the absence of refrigerators and some reports of heat, the overall satisfaction with the room quality remains high. The hotel's commitment to cleanliness is evident with sparkling facilities and well-maintained common areas consistently highlighted in reviews.

The staff at Akuamarina Hotel are a major asset, frequently praised for their friendliness, warmth and attentiveness. Guests commend the reception staff and others for their helpfulness, especially in accommodating special requests and providing excellent customer service. The staff’s dedication significantly enhances the overall guest experience.

While the Wi-Fi connection receives mixed reviews with stronger signals in public areas and weaker connectivity in some rooms, the hotel staff’s efforts to quickly address issues are appreciated. Families find Akuamarina Hotel to be an ideal choice, thanks to its spacious rooms, kid-safe environment and thoughtful amenities like a jacuzzi. The hotel’s value for money, cleanliness and convenience further contribute to a positive family stay.

The comfort of the beds is frequently highlighted as a positive aspect, contributing to restful and cozy nights for guests. However, the lack of accessibility features such as elevators or ramps presents challenges for guests with disabilities. For couples seeking a romantic getaway, the beauty of the hotel, delightful jacuzzis and large comfortable rooms offer a charming and enjoyable stay. The attentive and friendly staff, combined with consistently praised breakfast, ensure a memorable experience at Akuamarina Hotel.
Show more

Categories

Cheap Hotel

Located in Santa Marta, Akuamarina Hotel offers budget-friendly accommodation with essential amenities. Its location provides easy access to the beach and local attractions.

Accessible Hotel

This hotel is listed as having rooms and facilities for disabled guests, including wheelchair access and toilets for disabled.

3-Star Hotel

This hotel receives excellent reviews and is located near the city center. It is a great choice for travelers looking for a comfortable stay with easy access to Santa Marta's attractions.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Room Types

Double Room with Private Bathroom This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Quadruple Room with Private Bathroom This air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

Family Suite This suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a sofa as well as garden views. The unit offers 3 beds.

Triple Room with Private Bathroom This air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

Single Room with Private Bathroom This air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

About Akuamarina Hotel

License: 64418

Guest Reviews

8.8

Excellent

Location

Akuamarina Hotel boasts a prime location that's hard to beat, making it ideal for travelers keen on exploring Santa Marta. It's conveniently situated close to the historic center with Parque de los Novios just a 10-minute walk away. Guests have praised its accessibility to various attractions, including the vibrant nightlife, local markets and key recreational spots. Although the hotel is near the city's lively areas, it’s tucked away in a quieter street, ensuring a peaceful retreat.

The central location is highly appreciated, making it easy to walk to shops, restaurants and the bus stop. The vicinity to the lively old center and the Zona Rosa adds to its charm, while its proximity to bus routes to Tayrona Park and Minca makes it a smart choice for adventurous visitors.

Despite some mentions of it being a bit far from the beach and slightly isolated at night, the feedback overwhelmingly highlights how well-connected and convenient the location is. Positioned just outside the hustle and bustle of the city center, Akuamarina Hotel offers the perfect blend of accessibility and tranquility.

Breakfast

When it comes to breakfast at Akuamarina Hotel, guests consistently rave about the variety and quality offered. The hotel provides a wide array of options, from fresh fruits and juices to hearty dishes, ensuring there is something to suit every palate. Many guests highlighted the deliciousness and freshness of the breakfast selections with adjectives such as "amazing," "spectacular," and "excellent" frequently used to describe their meals.

The inclusion of breakfast in the room rate is also appreciated with offerings described as plentiful, generous and well-portioned. The à la carte menu allows guests to choose what they want to eat, catering to various dietary preferences and ensuring a personalized experience. Staples like pancakes and the local favorite, arepas, received special mentions for their flavor and perfection.

Although there were a few mentions of basic or limited options, the general consensus remains overwhelmingly positive, lauding the breakfast as one of the best parts of their stay. The quality of food, combined with friendly and accommodating staff, makes breakfast at Akuamarina Hotel a highlight for many visitors, setting them up perfectly for a day of exploration.

Dinner

Akuamarina Hotel offers a varied menu for breakfast, ensuring guests have multiple options to start their day. Tea and coffee are available around the clock, which adds to the convenience. However, when it comes to dinner, the hotel does not have an in-house restaurant or provide dinner services unless requested in advance. While the food available at the hotel is reported to be delicious and reasonably priced, more food services and options in the kitchen would be beneficial.

Guests also noted the difficulty in finding nearby restaurants, particularly for late dinners, emphasizing the need for more dining options close to the hotel. Despite these challenges, the hotel staff excels in customer service, even going above and beyond to help organize special occasions like children's birthday parties. Overall, while the breakfast service and additional information on home delivery are appreciated, expanding dinner options would further enhance the guest experience.

Rooms

Akuamarina Hotel is praised for its clean, spacious and comfortable rooms. Guests consistently highlight the cleanliness with daily cleaning services ensuring that facilities remain tidy and fresh. The rooms, whether large or triple accommodations, offer ample space and modern comforts, including air conditioning and often a pleasant fragrance.

Visitors find the rooms accurately represented in photos with simple yet satisfactory decor and essential amenities. Many rooms are described as bright and well-lit, cozy and warm, contributing to a welcoming atmosphere. Although some reviewers noted the absence of refrigerators or minibars and a few mentioned rooms being too hot or stuffy, these were minor points compared to the overall comfort and satisfaction.

Additional features such as separate bathrooms, a friendly central courtyard and proximity to the restaurant are also appreciated. In summary, Akuamarina Hotel delivers large, airy and beautifully decorated rooms that meet travelers' needs for comfort and cleanliness.

Beds

Akuamarina Hotel receives high praise for its bed comfort, an aspect travelers often prioritize. The majority of reviews highlight the comfort and coziness of the beds, frequently described as very comfortable or exceptionally comfy. Guests consistently report having good, restful sleep due to comfortable mattresses, soft bedding and clean linens. Some even rave that the bed at this hotel was the most comfortable of their trip.

Additionally, the beds are noted for their practicality and the rooms' overall cozy ambiance, contributing to a pleasant stay. The hotel's commitment to providing comfortable beds seems well-appreciated by its visitors. However, a few reviews did mention that some beds seemed quite hard and there was a note about double beds being smaller than usual. Despite these minor concerns, the general consensus underscores that Akuamarina Hotel excels in ensuring a restful and comfortable sleep experience for its guests.

Cleanliness

Akuamarina Hotel stands out for its exceptional cleanliness standards, consistently praised across various guest reviews. The facilities and rooms are described as very clean, super clean and even sparkling clean. Visitors frequently highlight the well-kept and fresh condition of the hotel with many noting the impeccable and wonderful cleanliness maintained throughout. The hotel's utilities and common areas are also kept in top-notch shape, contributing to an overall clean and safe environment. The regular, thorough cleaning service ensures that guests always find their rooms clean, tidy and comfortable. Notably, the hotel is both modern and organized, enhancing the stay experience for visitors who value cleanliness. With rooms being cleaned daily and maintained to a high standard, guests can expect a spotless, cozy and welcoming atmosphere during their stay at Akuamarina Hotel.

Staff

At Akuamarina Hotel, the standout feature consistently praised by guests is the exceptional quality of the staff. Across every area of the hotel, guests have noted the friendliness, warmth and helpfulness of the employees. The reception staff, including individuals like Sergio and Diego, have been specifically mentioned for their kindness and attentiveness. Even during busy times, the staff managed to maintain high levels of professionalism and courtesy.

The hospitality extends beyond the front desk with the cleaning staff being regularly recognized for their friendliness and efficiency. The breakfast staff also received numerous accolades, contributing to positive dining experiences with their attentive service. Guests highlighted the staff's willingness to go above and beyond to assist with inquiries and accommodate special requests, such as early check-ins and helping with city information and taxis.

Overall, the staff at Akuamarina Hotel created a warm and welcoming atmosphere, earning high praise for their dedication to excellent customer service. Whether through small gestures or significant efforts, their consistent friendliness and helpfulness left a lasting impression on guests, making their stays enjoyable and memorable.

Wi-Fi

At Akuamarina Hotel, guests have reported mixed experiences with the hotel's Wi-Fi. Many guests have praised the connection, describing it as great, good and perfectly functional, particularly in public areas such as the lobby and restaurant. Some even noted a stable and fast connection in these spots. However, experiences varied significantly in the rooms, especially those in the back of the building, where the signal was often weak, intermittent or completely absent. Efforts by the hotel staff to resolve issues quickly were acknowledged when there were disruptions, such as a broken wifi cable upon a guest's arrival. Overall, while the hotel provides a strong Wi-Fi service in communal areas, improvement in coverage and consistency in guest rooms is needed.

Family

Akuamarina Hotel offers an ideal setting for families seeking a comfortable and enjoyable stay. The hotel exudes a family-friendly atmosphere and provides a kid-safe environment, ensuring peace of mind for parents. The rooms are notably spacious and well-equipped, catering perfectly to families and large groups. Many reviews highlight the ample space available in family rooms, making it convenient for accommodating multiple guests, whether it be with friends or relatives.

The hotel staff receive high praise for their friendliness and exceptional attention to guests' needs, even organizing special activities like children's birthday parties. The overall cleanliness of the hotel is consistently noted, contributing to a pleasant stay.

Guests appreciate the hotel's excellent value for money and the convenience it offers, such as luggage storage during tours. Amenities like the jacuzzi further enhance the family experience, making it a great option for family vacations.

Whether on a short trip or an extended family holiday, Akuamarina Hotel stands out as a top choice for those traveling with children, providing a large, clean and comfortable environment suitable for all types of family trips.

Accessible

Akuamarina Hotel is centrally located, providing easy access to various parts of the city and close proximity to public transport. Guests noted that the hotel is within a 20-minute walk to main attractions, including the bay and Parque de los Novios. The convenience of its city center location makes it easy to find and places visitors near shops, restaurants and bars.

However, the hotel does pose some challenges for guests with disabilities. There are no elevators or ramps and the lack of handicap-accessible rooms limits options for those in wheelchairs. Despite these limitations, the hotel is well equipped with amenities such as air conditioning and hot water, enhancing the comfort of the stay. Overall, while the central location and amenities are a plus, the accessibility features might not meet the needs of all disabled guests.

Honeymoon

Akuamarina Hotel offers a truly enjoyable experience for guests, particularly couples seeking a romantic getaway. The hotel's beauty and charm are immediately apparent, enhancing the overall ambiance. Guests frequently mention the large and comfortable rooms, which provide a comfortable stay. One of the standout features is the jacuzzi, which boasts a delightful view, perfect for a relaxing evening. The warmth and welcoming nature of the staff significantly contribute to a pleasant experience. Additionally, the breakfast receives consistent praise, ensuring a delightful start to each day. Overall, visitors express satisfaction with all aspects of their stay, highlighting the excellent disposition of the staff and the hotel’s facilities.

No, Akuamarina Hotel doesn't have any pool.

No, a spa isn't available at Akuamarina Hotel.

No, Akuamarina Hotel doesn't allow dogs.

No, parking facilities aren't available at Akuamarina Hotel.

No, Akuamarina Hotel doesn't have a gym.

Location Show Map

More Options