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Hotels with Heated Pool and Swimming Pool in Santa Ines Zacatelco
55 HOTELS IN AND AROUND SANTA INES ZACATELCORanking can be influenced by the commissions we receive.20 hotels nearby!
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Increíble Loft Completo en Val'Quirico3.7 km from Santa Ines Zacatelco
Apartment in Santeagueda
9.6
Excellent$
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Pool
Heated Pool
Outdoor Pool
Parking
EV charging stations
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Heated Pool
Private Pool
Outdoor Pool
Parking
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Heated Pool
Private Pool
Outdoor Pool
Dog Friendly
Parking
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Summary of reviews
The Ramada Encore by Wyndham Puebla enjoys largely positive reviews with some standout features frequently mentioned across different categories.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
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Heated Pool
Pool
Heated Pool
Indoor Pool
Honeymoon
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Heated Pool
Indoor Pool
Parking
Gym
From $72
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Summary of reviews
GS Jerocs Tlaxcala enjoys consistent praise from guests for its outstanding location, nestled near the city center yet offering a tranquil escape from the bustle. This prime positioning makes it an ideal choice for visitors eager to explore Tlaxcala's attractions, augmented by the colonial-style architecture that further enriches the experience. The cleanliness and aesthetic appeal of the hotel grounds are frequently acknowledged, fostering a serene environment backed by the attentive service of the staff.
Dining experiences at GS Jerocs Tlaxcala are highlighted by the quality of breakfast and dinner offerings. The breakfast is notably delicious and fresh, despite some diversity concerns in flavor, with the restaurant staff contributing to a satisfying beginning of the day for many guests. Dinner experiences shine with commendations for the flavorful meals and exceptional service, though the poolside service is occasionally slower.
While the rooms vary in guest satisfaction, many appreciate the cleanliness and spaciousness, enhanced by the friendly attention of staff. Some reviews highlight room comfort, though improvements are needed in decor and amenities, including air conditioning and heating options. Cleanliness across hotel facilities is generally praised, though bathroom and carpet issues were occasionally noted.
The staff’s friendliness and efficiency are a significant highlight, contributing greatly to guest satisfaction across various hotel services, despite minor mentions of less attentive service during some evening hours. The pool area stands out as a major attraction, with features like heating and a separate area for children amplifying its appeal.
The beds receive mixed reviews; while some guests find them comfortable and spacious, others point out issues with firmness or comfort, suggesting potential areas for improvement. Overall, GS Jerocs Tlaxcala continues to garner positive reviews, particularly for its location, service, pool, and dining, while ongoing enhancements to room and bed quality promise future guest satisfaction.
Dining experiences at GS Jerocs Tlaxcala are highlighted by the quality of breakfast and dinner offerings. The breakfast is notably delicious and fresh, despite some diversity concerns in flavor, with the restaurant staff contributing to a satisfying beginning of the day for many guests. Dinner experiences shine with commendations for the flavorful meals and exceptional service, though the poolside service is occasionally slower.
While the rooms vary in guest satisfaction, many appreciate the cleanliness and spaciousness, enhanced by the friendly attention of staff. Some reviews highlight room comfort, though improvements are needed in decor and amenities, including air conditioning and heating options. Cleanliness across hotel facilities is generally praised, though bathroom and carpet issues were occasionally noted.
The staff’s friendliness and efficiency are a significant highlight, contributing greatly to guest satisfaction across various hotel services, despite minor mentions of less attentive service during some evening hours. The pool area stands out as a major attraction, with features like heating and a separate area for children amplifying its appeal.
The beds receive mixed reviews; while some guests find them comfortable and spacious, others point out issues with firmness or comfort, suggesting potential areas for improvement. Overall, GS Jerocs Tlaxcala continues to garner positive reviews, particularly for its location, service, pool, and dining, while ongoing enhancements to room and bed quality promise future guest satisfaction.
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Pool
Heated Pool
Indoor Pool
Business
Parking
$
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Summary of reviews
The Holiday Inn Puebla Finsa by IHG provides a comfortable and hospitable stay with exceptional service from its staff. Guests rave about the strategic location, which is convenient for exploring the state's various attractions. The breakfast is delicious, varied and buffet-style despite not being included in the price. The rooms are spacious, comfortable and clean with luxurious options such as jacuzzis in some. The pool area is beautiful, heated and covered with attentive staff catering to the needs of the guests. The hotel offers excellent parking facilities with covered and valet parking available. The hotel is suitable for families with children, although some guests were not informed of the need to reserve a spot at the pool in advance. The beds are super comfortable, providing guests with a good night's rest. Business travelers will benefit from excellent facilities and amenities, including a quiet and comfortable atmosphere. Overall with no negative comments mentioned in five-star reviews, the Holiday Inn Puebla Finsa is a top-notch hotel with fantastic amenities, making it an excellent choice for travelers.
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Heated Pool
Indoor Pool
Panoramic View Pool
Golf
Spa
Hotel Señorial Tlaxcala8.4 km from Santa Ines Zacatelco
Hotel in Tlaxcala de Xicohtencatl
8.9
ExcellentFrom $84
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Family
Parking
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Summary of reviews
Staybridge Suites Puebla by IHG receives high praise for its strategic location, excellent amenities, and attentive service. Guests appreciate the convenience of its positioning off the Mexico-Puebla highway, making it an ideal choice for travelers with a car. The hotel's proximity to a shopping plaza with ample dining options and its pet-friendly policy enhance its appeal for business and leisure travelers alike. Though not situated in the city center, its tranquility, cleanliness, and friendly staff create a welcoming atmosphere.
The complimentary breakfast adds to the positive experience, offering a satisfying and diverse buffet with fresh food options. Guests commend the variety, quality, and freshness, noting the attentive service during meal times. While some guests suggest more kid-friendly options and flavor variety could improve the experience, the breakfast hours and free evening refreshments are appreciated additions.
Rooms at the hotel are highlighted for their spacious and well-designed interiors, akin to mini-apartments. The equipped kitchens and cleanliness make for a convenient and comfortable stay, particularly valued by families and long-term guests. Comfort extends to the beds, which are noted for providing a restful night's sleep, enhanced by the quiet setting and high-quality bedding.
The hotel's commitment to cleanliness is evident throughout the premises, with guests regularly praising the immaculate maintenance and comfortable environment. The staff is recognized for their exceptional customer service, characterized by professionalism and a helpful, friendly demeanor. Guests appreciate the efficiency and attentiveness, despite occasional understaffing during busy times.
The pool receives generally favorable reviews for its warmth and cleanliness, although there are occasional mentions of it being chilly or in need of maintenance. Nevertheless, it offers a peaceful retreat and an option to book the area for a private meal.
Overall, Staybridge Suites Puebla by IHG succeeds in providing a comfortable and valuable stay, characterized by its strategic location, excellent amenities, and outstanding customer service.
The complimentary breakfast adds to the positive experience, offering a satisfying and diverse buffet with fresh food options. Guests commend the variety, quality, and freshness, noting the attentive service during meal times. While some guests suggest more kid-friendly options and flavor variety could improve the experience, the breakfast hours and free evening refreshments are appreciated additions.
Rooms at the hotel are highlighted for their spacious and well-designed interiors, akin to mini-apartments. The equipped kitchens and cleanliness make for a convenient and comfortable stay, particularly valued by families and long-term guests. Comfort extends to the beds, which are noted for providing a restful night's sleep, enhanced by the quiet setting and high-quality bedding.
The hotel's commitment to cleanliness is evident throughout the premises, with guests regularly praising the immaculate maintenance and comfortable environment. The staff is recognized for their exceptional customer service, characterized by professionalism and a helpful, friendly demeanor. Guests appreciate the efficiency and attentiveness, despite occasional understaffing during busy times.
The pool receives generally favorable reviews for its warmth and cleanliness, although there are occasional mentions of it being chilly or in need of maintenance. Nevertheless, it offers a peaceful retreat and an option to book the area for a private meal.
Overall, Staybridge Suites Puebla by IHG succeeds in providing a comfortable and valuable stay, characterized by its strategic location, excellent amenities, and outstanding customer service.
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Pool
Heated Pool
Outdoor Pool
Dog Friendly
Business
From $109
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Summary of reviews
The Marriott Puebla Hotel Meson del Angel maintains a strong reputation among guests, largely due to its strategic location and exceptional service. Its proximity to major roads and local attractions such as the VW factory, shopping centers, and the Michin Aquarium makes it an ideal choice for both business and leisure travelers. Despite its urban setting, the hotel provides a serene retreat within a lush, green environment, with well-maintained and spacious rooms that offer modern amenities and pleasant views. The combination of comfort, accessibility, and service contributes to a generally favorable price-performance ratio.
Guests frequently highlight the hotel's breakfast buffet as a significant attraction, praising the variety and quality of dishes. While some find the breakfast price on the higher side, many consider it a memorable part of their stay. Dining at the hotel is also well-regarded, with restaurants such as Sushi Teikit, La Fonda, and the Prime grill receiving commendations for their delicious meals and attentive service. The cozy and clean dining areas complement the overall dining experience.
The rooms at Marriott Puebla Hotel Meson del Angel are noted for their cleanliness and comfort, bolstered by the staff's friendly and professional demeanor. Newly renovated rooms, especially those in the tower, are favored for their contemporary facilities and garden or pool views. The beds and pillows are particularly praiseworthy, ensuring a restful night's sleep.
Cleanliness across the hotel is consistently highlighted, with well-maintained rooms and common areas creating a welcoming environment. The courteous and attentive staff further enhance the experience, providing exceptional service across all hotel functions. This commitment to high standards is a recurring theme in guest feedback.
Amenities such as the gym and pool contribute positively to guests' experiences. The 24-hour gym is well-equipped and maintained, offering convenience for travelers. As for the pool, while its lush setting is appreciated, the temperature inconsistencies and maintenance issues are noted areas for improvement.
Parking is another aspect where the hotel scores high marks, with its spacious and free parking facilities appreciated by patrons. The family-friendly atmosphere offers engaging spaces for children and accommodates family needs, encouraging repeat visits.
While the internet service receives mixed reviews due to charges, the overall sentiment is that Marriott Puebla Hotel Meson del Angel provides a comprehensive and satisfying experience, particularly for families, business travelers, and those seeking a peaceful stay with excellent amenities and service.
Guests frequently highlight the hotel's breakfast buffet as a significant attraction, praising the variety and quality of dishes. While some find the breakfast price on the higher side, many consider it a memorable part of their stay. Dining at the hotel is also well-regarded, with restaurants such as Sushi Teikit, La Fonda, and the Prime grill receiving commendations for their delicious meals and attentive service. The cozy and clean dining areas complement the overall dining experience.
The rooms at Marriott Puebla Hotel Meson del Angel are noted for their cleanliness and comfort, bolstered by the staff's friendly and professional demeanor. Newly renovated rooms, especially those in the tower, are favored for their contemporary facilities and garden or pool views. The beds and pillows are particularly praiseworthy, ensuring a restful night's sleep.
Cleanliness across the hotel is consistently highlighted, with well-maintained rooms and common areas creating a welcoming environment. The courteous and attentive staff further enhance the experience, providing exceptional service across all hotel functions. This commitment to high standards is a recurring theme in guest feedback.
Amenities such as the gym and pool contribute positively to guests' experiences. The 24-hour gym is well-equipped and maintained, offering convenience for travelers. As for the pool, while its lush setting is appreciated, the temperature inconsistencies and maintenance issues are noted areas for improvement.
Parking is another aspect where the hotel scores high marks, with its spacious and free parking facilities appreciated by patrons. The family-friendly atmosphere offers engaging spaces for children and accommodates family needs, encouraging repeat visits.
While the internet service receives mixed reviews due to charges, the overall sentiment is that Marriott Puebla Hotel Meson del Angel provides a comprehensive and satisfying experience, particularly for families, business travelers, and those seeking a peaceful stay with excellent amenities and service.
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Pool
Heated Pool
Outdoor Pool
Luxury
Golf
Holiday Inn Tlaxcala by IHG
8.6 km from Santa Ines Zacatelco
Hotel in Tlaxcala de Xicohtencatl
9.1
ExcellentFrom $103
$
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Summary of reviews
Holiday Inn Tlaxcala by IHG is well-regarded for its charming and convenient location, offering guests a peaceful retreat with serene surroundings just outside the city center. The hotel is nestled in a discreet area, boasting stunning landscapes and views of a scenic ravine and large gardens, ideal for those seeking natural beauty away from central Tlaxcala.
The breakfast experience at the hotel is a standout, with a buffet offering a rich variety of delicious options that satisfies diverse palates. The breakfast is complemented by accommodating policies, such as permitting late checkouts, adding convenience to the stay.
Guests find the rooms comfortable and practical, appreciating features like night lights, blackout curtains, and quality pillows. While some guests mention issues with air conditioning and room size, overall, the rooms receive praise for cleanliness and pleasant views, providing an inviting atmosphere.
Cleanliness is a strong attribute of the hotel, with modern facilities consistently maintained, contributing to an inviting environment. Both the rooms and common areas are kept immaculate, enhancing the overall comfort and privacy experienced by guests.
The staff at Holiday Inn Tlaxcala by IHG are frequently commended for their exceptional service and friendliness, demonstrating remarkable dedication to ensuring a pleasant stay. Although occasional mentions of understaffing and isolated incidents with reception arise, the staff's overall demeanor and service enhance the guest experience.
The pool receives positive comments for its cleanliness, excellent condition, and features like a nearby waterfall, covered and heated settings, which make it a delightful spot for relaxation. Families appreciate the combination of the pool and children's playground, though some amenities could be improved.
Beds at the hotel are generally praised for their comfort, contributing to a restful stay, with guests describing the bedding as providing a super comfortable experience, despite minor discrepancies in opinions regarding firmness and pillow comfort.
Overall, Holiday Inn Tlaxcala by IHG offers a blend of comfort, convenience, and quality service, making it a preferred accommodation for those visiting the area.
The breakfast experience at the hotel is a standout, with a buffet offering a rich variety of delicious options that satisfies diverse palates. The breakfast is complemented by accommodating policies, such as permitting late checkouts, adding convenience to the stay.
Guests find the rooms comfortable and practical, appreciating features like night lights, blackout curtains, and quality pillows. While some guests mention issues with air conditioning and room size, overall, the rooms receive praise for cleanliness and pleasant views, providing an inviting atmosphere.
Cleanliness is a strong attribute of the hotel, with modern facilities consistently maintained, contributing to an inviting environment. Both the rooms and common areas are kept immaculate, enhancing the overall comfort and privacy experienced by guests.
The staff at Holiday Inn Tlaxcala by IHG are frequently commended for their exceptional service and friendliness, demonstrating remarkable dedication to ensuring a pleasant stay. Although occasional mentions of understaffing and isolated incidents with reception arise, the staff's overall demeanor and service enhance the guest experience.
The pool receives positive comments for its cleanliness, excellent condition, and features like a nearby waterfall, covered and heated settings, which make it a delightful spot for relaxation. Families appreciate the combination of the pool and children's playground, though some amenities could be improved.
Beds at the hotel are generally praised for their comfort, contributing to a restful stay, with guests describing the bedding as providing a super comfortable experience, despite minor discrepancies in opinions regarding firmness and pillow comfort.
Overall, Holiday Inn Tlaxcala by IHG offers a blend of comfort, convenience, and quality service, making it a preferred accommodation for those visiting the area.
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Pool
Heated Pool
Indoor Pool
Family
Business
$
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Summary of reviews
Four Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Categories
Pool
Heated Pool
Outdoor Pool
Dog Friendly
Business
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Heated Pool
Outdoor Pool
Honeymoon
Family
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Heated Pool
Indoor Pool
Family
Dog Friendly
Presidente InterContinental Puebla by IHG10.8 km from Santa Ines Zacatelco
Hotel in Puebla
9.1
ExcellentFrom $92
$
Info
Summary of reviews
Presidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
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Heated Pool
Pool
Heated Pool
Outdoor Pool
Luxury
$
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Pool
Heated Pool
Indoor Pool
Luxury
Spa
$
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Pool
Heated Pool
Indoor Pool
Private Pool
Dog Friendly
Free Wi-Fi
$
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Pool
Heated Pool
Outdoor Pool
Parking
Small
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