Occidental Santa Cruz Contemporáneo
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Summary of reviewsThe Occidental Santa Cruz Contemporáneo is an ideal choice for travelers, blending a superb location with commendable amenities. Situated in the heart of Santa Cruz de Tenerife and adjacent to the tranquil García Sanabria Park, the hotel offers guests easy access to the city's vibrant attractions, restaurants and shops, all within walking distance. The nearby bus stop and market further enhance the convenience of its central position.
The hotel is praised for its cleanliness, modern rooms and attentive staff. Guests often highlight the spacious, well-decorated rooms, some with balconies offering picturesque views of the harbor or cityscape. The comfortable beds and consistent room cleaning service contribute to a pleasant stay, despite occasional mentions of noise and the need for some room updates.
Breakfast at Occidental Santa Cruz Contemporáneo stands out for its quality and variety, featuring a wide range of savory and sweet dishes, freshly cut fruit and fresh orange juice. It's well-organized with options staying well-stocked until the end of service. The breakfast buffet's healthy and fresh components, alongside the friendly breakfast staff, further enhance the experience.
Dinner receives mixed reviews with some guests praising the fresh and delicious meals offered at good value, while others note limited variety and inconsistency in quality. The hotel's bar and restaurant, particularly the terrace, are noted as enjoyable spots for evening dining, although alternative local dining options are recommended by the reception staff.
The rooftop pool is a favored feature, offering a relaxing atmosphere though noted for its small size and limited operating hours. Some guests pointed out cleanliness issues, but the overall ambiance remains appealing.
The staff at Occidental Santa Cruz Contemporáneo consistently receive high accolades for their friendliness and attentiveness, providing a welcoming and accommodating atmosphere throughout the hotel. The cleanliness of the hotel, from common areas to the rooms, is frequently highlighted as a positive aspect.
Guests generally find the WiFi service acceptable, though there are frequent mentions of connectivity issues, particularly in the rooms. The hotel management is recognized for addressing these concerns promptly.
For families, the hotel offers well-suited rooms and a quiet environment, making it a practical choice. Moreover, the central location provides a good base for exploring both the local nightlife and family-friendly activities.
Overall, the Occidental Santa Cruz Contemporáneo offers a well-rounded, three-star experience, ideal for both leisure and business travelers seeking comfort, convenience and excellent service in Santa Cruz de Tenerife.
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The hotel is praised for its cleanliness, modern rooms and attentive staff. Guests often highlight the spacious, well-decorated rooms, some with balconies offering picturesque views of the harbor or cityscape. The comfortable beds and consistent room cleaning service contribute to a pleasant stay, despite occasional mentions of noise and the need for some room updates.
Breakfast at Occidental Santa Cruz Contemporáneo stands out for its quality and variety, featuring a wide range of savory and sweet dishes, freshly cut fruit and fresh orange juice. It's well-organized with options staying well-stocked until the end of service. The breakfast buffet's healthy and fresh components, alongside the friendly breakfast staff, further enhance the experience.
Dinner receives mixed reviews with some guests praising the fresh and delicious meals offered at good value, while others note limited variety and inconsistency in quality. The hotel's bar and restaurant, particularly the terrace, are noted as enjoyable spots for evening dining, although alternative local dining options are recommended by the reception staff.
The rooftop pool is a favored feature, offering a relaxing atmosphere though noted for its small size and limited operating hours. Some guests pointed out cleanliness issues, but the overall ambiance remains appealing.
The staff at Occidental Santa Cruz Contemporáneo consistently receive high accolades for their friendliness and attentiveness, providing a welcoming and accommodating atmosphere throughout the hotel. The cleanliness of the hotel, from common areas to the rooms, is frequently highlighted as a positive aspect.
Guests generally find the WiFi service acceptable, though there are frequent mentions of connectivity issues, particularly in the rooms. The hotel management is recognized for addressing these concerns promptly.
For families, the hotel offers well-suited rooms and a quiet environment, making it a practical choice. Moreover, the central location provides a good base for exploring both the local nightlife and family-friendly activities.
Overall, the Occidental Santa Cruz Contemporáneo offers a well-rounded, three-star experience, ideal for both leisure and business travelers seeking comfort, convenience and excellent service in Santa Cruz de Tenerife.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Santa Cruz de Tenerife, the Occidental Santa Cruz Contemporáneo boasts an enviable location, ideal for both business and leisure travelers. Situated next to the beautiful García Sanabria Park, guests can enjoy serene surroundings while being just steps away from the city's vibrant attractions. Most notable are its proximity to numerous restaurants, shops and key landmarks, all within a short walking distance.
The hotel’s central position makes it perfect for exploring the charming streets of Santa Cruz. A bus stop right outside the hotel's door ensures easy access to other parts of the city and beyond, while a convenient Spar market next door caters to everyday needs. Visitors appreciate the peaceful ambiance despite its central location, offering a quiet retreat after a day of sightseeing.
Guests have highlighted the hotel’s impeccable cleanliness, a friendly and attentive staff and a comfortable stay. The spacious, modern rooms often come with balconies offering delightful views of the park or cityscape, adding to the overall appeal. Breakfast often receives positive mentions, complementing the well-rounded experience.
Whether it’s a short 10-minute walk to the bustling city center or a leisurely stroll in the nearby park, the Occidental Santa Cruz Contemporáneo serves as an excellent base for a Santa Cruz visit.
The reviews overwhelmingly praise the breakfast at Occidental Santa Cruz Contemporáneo, emphasizing its variety and quality. Guests frequently describe the breakfast as excellent with a great selection of savory and sweet dishes, freshly cut fruit and fresh orange juice being particular highlights. The buffet is noted for its extensive offerings and high-quality, carefully selected items. Many reviews also commend the breakfast for being delicious and well-organized with the options being consistently well-stocked until the end of breakfast hours.
Others appreciate the healthy and fresh components of the breakfast, mentioning the buffet's unique touches like natural juices, assorted cheeses and honey. Additionally, the attentiveness and friendliness of the staff during breakfast service receive positive mentions, enhancing the overall experience. The breakfast is described as generous, varied and worthy of higher-rated hotels. Despite some minor critiques about limited variety and issues with tea quality, the general sentiment is that the breakfast is a standout feature of the hotel, making it a highly recommended part of the stay.
The dinner experience at Occidental Santa Cruz Contemporáneo garners mixed reviews from guests with many highlighting both positives and areas for improvement. On the bright side, numerous guests praised the hotel's restaurant for offering good value for money and lauded the chef's excellent cooking skills. The dinner buffet, in particular, received compliments for fresh, delicious meals and variety, although some noted the cuisine as being both good and diverse.
The hotel's bar and restaurant were frequently mentioned as great places to enjoy dinner with the terrace being a memorable spot for evening meals. Regular dishes served in the dinner buffet met many guests' expectations, some even labeling it as magnificent, especially when factoring in the fresh ingredients used.
However, several guests expressed dissatisfaction with certain aspects of the dinner. Common criticisms included limited variety and menu options, bland flavor, underseasoned dishes and food sometimes being dry or overcooked. The monotony in the offerings, especially for those on half board, was a recurring issue with some finding the quality not matching the price paid. There was a consensus that the dinner buffet could benefit from more variety and improvement overall.
Despite these mixed experiences, the hotel's dinner offering still holds promise, as many found it quite good for the price and the restaurant staff received praise for their friendliness. For those seeking alternative dining experiences, the area around the hotel features a variety of Tascas and restaurants that were recommended by the hotel's reception staff.
Rooms at Occidental Santa Cruz Contemporáneo offer a mixed experience with some guests praising their spaciousness, cleanliness and modern décor. Positive mentions often highlight rooms with terraces that provide excellent views of the harbor and many found the beds to be very comfortable. Guests also appreciated the daily cleaning service, neat organization and functional setup, making the rooms suitable for short stays.
However, several aspects received less favorable feedback. Some rooms were described as small, outdated and in need of renovation. The sound insulation was frequently cited as problematic with many complaints about noise from adjacent rooms, busy streets and the hallway. Issues with room assignments and maintenance were also noted, including reports of dirty bathrooms, old furniture and non-functional amenities such as hairdryers and room keys.
Overall, while the basic functionality and location of the rooms are satisfactory for many visitors, there is a clear need for updates and improved soundproofing to enhance the guest experience. The hotel staff and cleanliness were commended, but efforts toward modernizing and reducing noise disturbances would be beneficial.
The beds at Occidental Santa Cruz Contemporáneo consistently received high praise for their comfort and size. Many guests highlighted the very comfortable and spacious beds, often describing them as large, super comfortable and even fantastically cozy. Several reviews emphasized that the beds were among the best they had ever experienced, allowing for excellent sleep quality. Guests appreciated the nice bedding and the option of having two pillows to choose from, further enhancing their comfort. Despite a few mentions of mattresses being either a bit too soft or uncomfortable, the overwhelming consensus was that the beds significantly contributed to an enjoyable stay.
Nestled in the heart of Santa Cruz, the Occidental Santa Cruz Contemporáneo stands out for its commendable cleanliness and well-maintained facilities. The rooms receive consistent praise for being clean with daily housekeeping ensuring fresh towels and spotless environments. Many guests noted that every corner of the hotel, from common areas to corridors, is kept impeccably clean, contributing to a pleasant stay.
The cleaning service garners positive feedback for its thoroughness and attention to detail. Rooms are cleaned daily, maintaining a high standard of hygiene. The facility's overall cleanliness is frequently highlighted and many guests appreciate the hotel's modern and well-groomed interiors.
However, there were occasional mentions of areas needing a bit more attention, such as fingerprints on doors, dust under the bed and water in certain areas. Despite these minor issues, the staff's dedication to maintaining a pristine environment generally leaves a positive impression.
In conclusion, guests of the Occidental Santa Cruz Contemporáneo can expect a clean, modern and comfortable space with the majority of reviews reflecting satisfaction with the hotel's hygiene and cleanliness standards.
The reviews for the staff at Occidental Santa Cruz Contemporáneo reveal overwhelmingly positive feedback. Guests consistently describe the staff as friendly, pleasant and very helpful. The attention from all employees is often highlighted as excellent with particular praise for their professional and courteous demeanor. Reception and bar staff are frequently mentioned for their friendliness and attentiveness, ensuring a welcoming atmosphere throughout the hotel.
Many guests appreciated the personal attention and professional attitude displayed by the staff, noting that their kindness and accommodating nature significantly enhanced their stay. Instances of the staff going above and beyond, such as being attentive at check-out and providing exceptional service in the restaurant, are also commended.
Overall, the staff’s consistent friendliness, welcoming attitude and exceptional service make a significant positive impact on the guest experience at the hotel.
At the Occidental Santa Cruz Contemporáneo, WiFi is available throughout the hotel, providing free access to guests. Despite a generally positive outlook on the WiFi quality with some guests noting good or okay connectivity, there are frequent mentions of issues. Many guests experienced difficulties connecting to the Internet with some commenting on bad or slow connections, especially in the rooms. The staff are recognized for their friendly demeanor and efforts to resolve these Internet issues promptly. However, the inconsistency in WiFi coverage has led to mixed experiences, ranging from satisfactory to frustratingly unreliable. Overall, while WiFi is a provided amenity, its performance could benefit from improvements to meet guest expectations more consistently.
Occidental Santa Cruz Contemporáneo offers a rooftop terrace and pool that guests generally find to be nice and well-maintained. The pool area is appreciated as a pleasant place to chill, especially for a dip after sunbathing. However, there are consistent mentions of the pool being quite small, which some guests describe as almost symbolic or only suitable for cooling off. The pool's cleanliness has been a point of concern for a few visitors with some noting that it was not completely clean or in need of frequent maintenance.
Another aspect that could use improvement is the pool's accessibility and operating hours. The pool is often closed for maintenance, tends to shut early at 6 PM and doesn't open until 11 AM, which limits time for guests to enjoy it. Despite these drawbacks, the rooftop setting of the pool remains an attractive feature for many visitors who nevertheless enjoy its ambiance and the opportunity for relaxation.
Occidental Santa Cruz Contemporáneo offers a favorable environment for family stays, making it a good option for those traveling with children. The rooms, including clear family rooms and functional family suites, are designed with a layout conducive to a suitable family dynamic. The hotel provides a nice, quiet atmosphere in its rooms, which families find appealing. For those considering cruise travel, the location of the hotel is also praised as ideal. However, some reviews indicated that the hotel might not cater specifically to families in every aspect. Overall, it provides a practical and pleasant stay for family travelers.
Occidental Santa Cruz Contemporáneo offers a family-friendly and clean environment, perfect for those looking to explore the vibrant nightlife of the city center. The hotel is conveniently close to bars, restaurants and a large park, making it easy to enjoy both the local nightlife and tranquil evening strolls. Guests appreciate the quiet atmosphere of the hotel at night and the convenience of having a night bar on-site. Its central location also provides easy access to various nightlife spots while being near essential amenities like a hospital. However, some guests have noted occasional street noise and loud conversations early in the morning. Despite these minor inconveniences, the hotel's proximity to the bustling areas makes it an excellent choice for visitors seeking both relaxation and excitement.
The Occidental Santa Cruz Contemporáneo provides a functional and fair representation of a three-star hotel experience. Despite some reviews suggesting that the facilities could benefit from renovations to align more closely with their three-star rating, many guests acknowledged the hotel’s good value for money. Visitors appreciated the simplicity and comfort, highlighting efficient and satisfactory services typical of a three-star establishment.
Several guests noted the availability of room service and the presence of amenities such as large TVs. For those traveling on business, the hotel was described as clean and straightforward, meeting basic needs without any extravagant extras. Though expectations regarding service levels relative to the hotel’s rating varied, the hospitality was often deemed appropriate for its category.
Overall, while some reviews pointed out the facilities’ age and suggested an update, the Occidental Santa Cruz Contemporáneo was recognized for its practical and satisfactory offerings, especially for budget-conscious travelers.
Occidental Santa Cruz Contemporáneo stands out as a prime choice for business travelers, thanks to its strategic proximity to key business centers and a seamless connection to public transport. This convenience simplifies commuting for those traveling for work. Guests have highlighted the hotel's great location, which provides easy access to necessary business amenities. The comfortable rooms, complemented by terraces, offer a pleasant respite after a day's work. The hotel consistently delivers adequate services and a functional environment suitable for various work-related tasks, making it an ideal base for business trips.
Occidental Santa Cruz Contemporáneo is favorably situated with convenient amenities, making it a noteworthy option for guests with disabilities. The hotel offers wheelchair accessibility, ensuring that everything is easy to access. Its location is easily reachable by bus with a bus stop directly outside and features good accessibility from the airport. The presence of a good accessible pool further enhances the experience. While some areas could benefit from additional color, the kindness of the reception staff and the availability of hand sanitizer in every corner contribute positively to the overall accessibility and guest experience. Although some rooms may be small, they still cater well to wheelchair accessibility, maintaining the hotel’s user-friendly environment.
Occidental Santa Cruz Contemporáneo features a rooftop terrace with a nice outdoor pool, which some guests find to be fairly small but still well-sized and clean. The pool provides a pleasant view and, for some rooms, a direct overlook onto the terrace. While its size may vary according to different opinions, it remains a beautiful and comfortable spot for relaxation. Notably, this rooftop pool is a valuable asset to the hotel experience, adding an extra touch of enjoyment to one's stay.
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Location
The hotel’s central position makes it perfect for exploring the charming streets of Santa Cruz. A bus stop right outside the hotel's door ensures easy access to other parts of the city and beyond, while a convenient Spar market next door caters to everyday needs. Visitors appreciate the peaceful ambiance despite its central location, offering a quiet retreat after a day of sightseeing.
Guests have highlighted the hotel’s impeccable cleanliness, a friendly and attentive staff and a comfortable stay. The spacious, modern rooms often come with balconies offering delightful views of the park or cityscape, adding to the overall appeal. Breakfast often receives positive mentions, complementing the well-rounded experience.
Whether it’s a short 10-minute walk to the bustling city center or a leisurely stroll in the nearby park, the Occidental Santa Cruz Contemporáneo serves as an excellent base for a Santa Cruz visit.
Breakfast
Others appreciate the healthy and fresh components of the breakfast, mentioning the buffet's unique touches like natural juices, assorted cheeses and honey. Additionally, the attentiveness and friendliness of the staff during breakfast service receive positive mentions, enhancing the overall experience. The breakfast is described as generous, varied and worthy of higher-rated hotels. Despite some minor critiques about limited variety and issues with tea quality, the general sentiment is that the breakfast is a standout feature of the hotel, making it a highly recommended part of the stay.
Dinner
The hotel's bar and restaurant were frequently mentioned as great places to enjoy dinner with the terrace being a memorable spot for evening meals. Regular dishes served in the dinner buffet met many guests' expectations, some even labeling it as magnificent, especially when factoring in the fresh ingredients used.
However, several guests expressed dissatisfaction with certain aspects of the dinner. Common criticisms included limited variety and menu options, bland flavor, underseasoned dishes and food sometimes being dry or overcooked. The monotony in the offerings, especially for those on half board, was a recurring issue with some finding the quality not matching the price paid. There was a consensus that the dinner buffet could benefit from more variety and improvement overall.
Despite these mixed experiences, the hotel's dinner offering still holds promise, as many found it quite good for the price and the restaurant staff received praise for their friendliness. For those seeking alternative dining experiences, the area around the hotel features a variety of Tascas and restaurants that were recommended by the hotel's reception staff.
Rooms
However, several aspects received less favorable feedback. Some rooms were described as small, outdated and in need of renovation. The sound insulation was frequently cited as problematic with many complaints about noise from adjacent rooms, busy streets and the hallway. Issues with room assignments and maintenance were also noted, including reports of dirty bathrooms, old furniture and non-functional amenities such as hairdryers and room keys.
Overall, while the basic functionality and location of the rooms are satisfactory for many visitors, there is a clear need for updates and improved soundproofing to enhance the guest experience. The hotel staff and cleanliness were commended, but efforts toward modernizing and reducing noise disturbances would be beneficial.
Beds
Cleanliness
The cleaning service garners positive feedback for its thoroughness and attention to detail. Rooms are cleaned daily, maintaining a high standard of hygiene. The facility's overall cleanliness is frequently highlighted and many guests appreciate the hotel's modern and well-groomed interiors.
However, there were occasional mentions of areas needing a bit more attention, such as fingerprints on doors, dust under the bed and water in certain areas. Despite these minor issues, the staff's dedication to maintaining a pristine environment generally leaves a positive impression.
In conclusion, guests of the Occidental Santa Cruz Contemporáneo can expect a clean, modern and comfortable space with the majority of reviews reflecting satisfaction with the hotel's hygiene and cleanliness standards.
Staff
Many guests appreciated the personal attention and professional attitude displayed by the staff, noting that their kindness and accommodating nature significantly enhanced their stay. Instances of the staff going above and beyond, such as being attentive at check-out and providing exceptional service in the restaurant, are also commended.
Overall, the staff’s consistent friendliness, welcoming attitude and exceptional service make a significant positive impact on the guest experience at the hotel.
Wi-Fi
Pool
Another aspect that could use improvement is the pool's accessibility and operating hours. The pool is often closed for maintenance, tends to shut early at 6 PM and doesn't open until 11 AM, which limits time for guests to enjoy it. Despite these drawbacks, the rooftop setting of the pool remains an attractive feature for many visitors who nevertheless enjoy its ambiance and the opportunity for relaxation.
Family
Nightlife
3 Star
Several guests noted the availability of room service and the presence of amenities such as large TVs. For those traveling on business, the hotel was described as clean and straightforward, meeting basic needs without any extravagant extras. Though expectations regarding service levels relative to the hotel’s rating varied, the hospitality was often deemed appropriate for its category.
Overall, while some reviews pointed out the facilities’ age and suggested an update, the Occidental Santa Cruz Contemporáneo was recognized for its practical and satisfactory offerings, especially for budget-conscious travelers.
Business
Accessible
Outdoor Pool
Yes, Occidental Santa Cruz Contemporáneo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Occidental Santa Cruz Contemporáneo.
No, Occidental Santa Cruz Contemporáneo doesn't allow dogs.
No, parking facilities aren't available at Occidental Santa Cruz Contemporáneo.
No, Occidental Santa Cruz Contemporáneo doesn't have a gym.
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