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Summary of reviewsHotel Panorama enjoys strong praise for its central yet peaceful location. Situated in the heart of Andorra la Vella, the hotel is conveniently close to bustling shopping streets, restaurants and the famous thermal spa, Caldea. It's an ideal base for exploring the town on foot and offers panoramic views of the town and surrounding mountains, making it a great starting point for both urban and outdoor adventures. Guests consistently find good value for money, appreciating the comprehensive amenities like the swimming pool and spa.
Breakfast at Hotel Panorama receives high marks for variety and quality. The expansive buffet caters to diverse dietary needs, including gluten-free and alternative milk options. Guests particularly enjoy the selection of pastries and the mix of hot and cold dishes. The clean and accommodating breakfast area, offering panoramic views, enhances the dining experience despite occasional critiques of limited variety and crowdedness.
Dinner provides mixed experiences. While the buffet offers a substantial and diverse selection that some guests find delicious, others note repetitive options and issues with hot food being served cold. The restaurant atmosphere and the separate charge for drinks can also detract from the overall experience.
Rooms are spacious and comfortable with beautiful views, receiving compliments for cleanliness and well-maintained amenities like minibars and roomy bathrooms. However, guests mention the outdated decor and occasional noise issues, suggesting room upgrades and improved soundproofing.
Cleanliness is generally praised with diligent cleaning staff ensuring spotless rooms and communal areas like the pool and spa. Some guests note areas needing renovation and occasional cleanliness lapses, but overall, the hotel maintains good standards and a favorable price-quality ratio.
Staff at Hotel Panorama are frequently highlighted for their friendliness and attentiveness. The service from reception to cleaning and dining staff contributes to a welcoming, family-like atmosphere. While there are occasional mentions of long queues and instances of less cordial interactions, the staff's multilingual capabilities and professionalism generally enhance the guest experience.
Wi-Fi service is generally reliable and fast, meeting most guests' needs. Although some face connectivity issues and find instructions confusing, the overall feedback is positive, reflecting strong Wi-Fi service throughout the hotel.
The spa facilities are well-received for their cleanliness and relaxation amenities, including a heated pool, jacuzzi and sauna. Despite criticisms about crowding and occasional maintenance issues, the spa remains a valued aspect of the stay, enhanced by convenience and location.
The gym, though small, is modern and well-equipped, providing a clean and comprehensive workout experience. Availability issues and ventilation concerns are noted but do not significantly detract from its overall praise.
The pool facilities, particularly the heated and rooftop pool, are standout features with stunning city views and well-maintained spaces. Guests appreciate the cleanliness and relaxing ambiance despite occasional crowding and supervision concerns.
Parking presents challenges due to narrow and limited spaces in the hotel's garage, leading to difficulties for larger vehicles. Guests suggest reserving spots in advance and note that alternative public parking options are available, though potentially more costly.
In summary, Hotel Panorama offers a delightful stay with its prime location, quality breakfast, spacious rooms, clean facilities and attentive staff, despite minor critiques in dining, room updates and parking logistics.
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