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Hotel Spa Termes Carlemany

Andorra la Vella , Avenida Carlemany, 4. Escaldes - Engordany (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Spa Termes Carlemany is a great choice for those looking for a peaceful getaway in a quiet area near the city center and commercial zone. The hotel's location is unbeatable with guests able to reach the city center and shopping areas in just a short walk. The breakfast buffet is complete, copious and of high quality and the dinner experience is impressive. The rooms are spacious, well-equipped and comfortable with excellent bathrooms and necessary amenities. The hotel's cleanliness and upkeep are top priorities and the staff is exceptional, friendly and attentive. The spa is cozy and excellent with limited capacity to provide a relaxing experience. However, the spa area can be a little small for a hotel and parking options are mixed. While some guests found the service and cuisine to be less than four-star quality, overall, visitors are pleased with their experience at Hotel Spa Termes Carlemany.
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Categories

Boutique-style Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room This comfortable room includes flat-screen TV, and a minibar. The private bathroom comes with hot spring water.

Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Superior Suite This spacious suite features air conditioning, heating, minibar, and a flat-screen TV. The bathroom comes with free toiletries, bathrobe, slippers, bath or shower, and hairdryer.

Suite (2 Adults + 1 Child) This spacious suite features air conditioning, heating, and a flat-screen TV. The bathroom comes with free toiletries, bath or shower, and hairdryer.

Suite (2 Adults + 2 Children) This spacious suite features air conditioning, heating, and a flat-screen TV. The bathroom comes with free toiletries, bath or shower, and hairdryer.

Deluxe Double Room The unit has 1 bed.

About Hotel Spa Termes Carlemany

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Guest Reviews

8.2

Very Good

Location

Hotel Spa Termes Carlemany is located in a quiet area near the city center and commercial zone, making it the perfect spot for a peaceful getaway. The hotel is conveniently located near bus stops, making it easily accessible by car or foot. The location is unbeatable with guests able to reach the city center and shopping areas in just a short walk. It's also a great starting point for skiing excursions with the slopes just a short distance away. The hotel is close to everything, including restaurants, bars and supermarkets. Guests praise the staff's friendly and helpful nature and enjoy the views of the nearby river. Overall, the hotel's location is perfect for those looking to explore Andorra while avoiding the crowds and noise of the city center.

Breakfast

Guests of Hotel Spa Termes Carlemany are raving about the delicious and varied breakfast options offered at the hotel. The buffet is described as complete, copious and of high quality. Many guests appreciated the stunning view of the river during breakfast, while others noted the cleanliness and pleasant ambiance of the breakfast space. The hotel staff is praised for being friendly and professional and many guests found the included breakfast to be a great value. Despite a few negative comments about the price and lack of variety in some cases, overall, guests highly recommend the breakfast at Hotel Spa Termes Carlemany.

Dinner

Hotel Spa Termes Carlemany is the perfect place to indulge in some mouth-watering food during your stay. Numerous guests raved about the restaurant serving high-quality and varied menus, where the dinner was particularly outstanding. While some were not impressed with the quality of the food, others found the meal options to be delicious and recommendable. Guests on a media pensión plan were particularly satisfied with the breakfast and dinner options available. The restaurant prepares dishes and snacks and the prix fixe menu for the dinner included three courses for a reasonable price without including drinks. Overall, while improvements can always be made, the dinner experience at Hotel Spa Termes Carlemany was impressive.

Rooms

Hotel Spa Termes Carlemany boasts comfortable and clean facilities with spacious and well-equipped rooms. Guests rave about the comfortable beds, excellent bathrooms with all the necessary amenities and even albornoz and tetera with infusiones in some rooms. The location is also highly praised with some rooms offering views of the river. Although some guests note that certain rooms may be in need of updating and renovation, overall the rooms are excellent and provide ample space for a comfortable stay.

Beds

Hotel Spa Termes Carlemany offers a mix of cozy and modern guest rooms with most guests complimenting the comfortable beds and stunning views. The hotel staff is friendly and the facilities are well-maintained. Some reviewers did note that the mattresses were too soft or too firm, but others found them to be super comfortable with memory foam. The pillows received mixed reviews with some finding them too hard and others too thin. Unfortunately, a few guests mentioned issues with their room's location, such as being too close to a busy road or not having a river view as expected. Despite these minor setbacks, Hotel Spa Termes Carlemany remains a great choice for those looking for a quiet and comfortable stay to disconnect.

Cleanliness

Hotel Spa Termes Carlemany has received positive feedback for its cleanliness from guests. The rooms and facilities are described as comfortable and clean with some reviewers noting the excellent housekeeping. Some guests pointed out minor issues such as non-functioning plugs and burnt out lights. However, the majority of reviews mentioned the cleanliness of the rooms and the spa. The breakfast was described as satisfying and the staff was friendly and professional. Some reviewers mentioned specific items such as thermal hot water in the bathroom, towels, bathrobes and slippers being well stocked and clean. Although a few guests noted areas where the hotel could improve, such as finding rose petals from previous guests or an unpleasant smell from bathrobes, the majority of reviews praised the hotel's cleanliness and upkeep.

Staff

Hotel Spa Termes Carlemany offers exceptional service with a friendly and attentive staff. Guests have highlighted their positive experiences with the staff, ranging from the receptionist Susanna being a charm to the great attention and professionalism of the masseuse Christina. The staff in general is described as excellent, very friendly and accommodating. Many guests also mentioned the helpfulness and kindness of the restaurant waiters during breakfast and dinner. Additionally, several guests praised the cleanliness of the hotel, which received special mention for its spa. Overall, the hotel's location, facilities and varied and tasty breakfast buffet are only enhanced by the exceptional staff that go the extra mile for their guests.

Spa

If you're looking for a hotel with a spa in the center of Escaldes-Engordany, Hotel Spa Termes Carlemany is a great choice. The hotel has a cozy spa area, including a jacuzzi and saunas and there's a hamman too. Although the spa can become crowded, it's excellent and has limited capacity to provide a relaxing experience. The spa is even more convenient when you can enjoy a massage there. Plus, the hot water in the building comes from the hot springs of Escaldes Engordany, so you know you're in for an authentic spa experience.

The hotel's staff, particularly the receptionist and spa personnel, are very friendly and helpful. Cleaning, room size, spa area and location are praised often in reviews. Some users mention the benefits of the affordable prices (only 2 euros for spa access). Guests felt the massage was top-notch with some mentioning Christina as particularly skilled. Despite the small size, the spa is quiet and peaceful, providing an excellent place to relax.

However, the spa area can be a little small for a hotel, meaning spa access is limited and clients can't always use it in the afternoons, especially during peak periods. The spa being under renovation also made some users a bit disappointed. Nonetheless, those who got to experience it called it a 'top-notch' amenity in their stay at Hotel Spa Termes Carlemany.

Parking

Guests of Hotel Spa Termes Carlemany have mixed reviews on the parking options available. While some reviews mention that the parking is a little far from the hotel and the entrance is complicated, other reviews praise the convenient and practical parking options. The hotel offers an outdoor parking lot that is open 24-hours and located 100 meters away. Some guests mentioned that the parking was a bit pricey, while others found it reasonable. However, guests did mention that the parking was not located within the same facilities as the hotel and there were some challenges with finding the parking lot and navigating the steep ramps. Overall, parking options seem to be a bit mixed, but with some planning, guests should be able to find a suitable parking solution during their stay at Hotel Spa Termes Carlemany.

4 Star

Hotel Spa Termes Carlemany may not quite meet the expectations of a four-star hotel according to some reviews, but it's clear that the staff and facilities make up for any shortcomings. While a few guests found the service and cuisine to be less than four-star quality, many were impressed with the friendly and helpful staff, particularly one young man who went above and beyond to solve a problem. Additionally, despite the hotel's age, guests remarked on how well-maintained the facilities were, suggesting that cleanliness and upkeep are top priorities. A few reviewers did suggest that the hotel could make some improvements in certain areas, but overall it seems that visitors are pleased with their experience at Hotel Spa Termes Carlemany.

Yes, Hotel Spa Termes Carlemany has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Spa Termes Carlemany.

No, Hotel Spa Termes Carlemany doesn't allow dogs.

Yes, parking facilities are available at Hotel Spa Termes Carlemany.

Yes, Hotel Spa Termes Carlemany has a gym.

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