Resort with Heated PoolA 5-star hotel featuring a heated pool and spa services. It is frequently mentioned in lists of top hotels with heated pools in Gramado and holds a high rating, indicating a positive guest experience with its facilities.
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Summary of reviews related to the 'Heated Pool' categoryThe Wish Serrano Resort features a variety of pools, including both indoor and outdoor options with numerous mentions of the heated pool in guest reviews. The indoor heated pool received positive feedback for its excellent heating and well-maintained temperature. Several guests noted that the pool is genuinely heated and comfortable with one review praising its perfect water temperature. The depth of the pool, however, prompted mixed reactions; some found it comfortable at 1.7 meters, while others found it a bit uncomfortable.
Despite the majority of positive comments, there were a few areas for improvement. Some reviewers mentioned issues such as the pool being small, too hot or noisy at times. There were also mentions of the heated pool facilities needing improvement and reports of the pool being lukewarm to cold occasionally. Additionally, a few guests were dissatisfied with the hotel's communication regarding the maintenance of the heated pools, noting that they were not informed when the pools were non-functional.
Overall, though, the heated pool stands out as a well-regarded amenity with consistent praise for its effective heating and comfortable temperature.
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