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Hilton San Salvador

San Salvador , 89 Av Norte Y 11 Calle Poniente Colonia Escalon (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHilton San Salvador, is a great choice for both business and leisure travelers due to its excellent location. Guests appreciate the convenience of having access to nearby restaurants and the breathtaking views of the surrounding area, including the impressive volcano. The breakfast buffet is varied and extensive with healthy options and distinct choices and the exceptional service provided by the friendly and attentive staff is highly praised. While some guests have reported issues with cleanliness and old and run-down rooms, the majority of guests have praised the hotel for being clean and well-maintained. The staff received high praise for their exceptional service and hospitality and the beds are extremely comfortable. The hotel is ideal for families traveling with infants, toddlers or older children, although some guests expressed concerns regarding additional fees for pets and limited in-room coffee options. Overall, guests describe their experience as truly 5-star and highly recommend the hotel.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Double Room with Two Double Beds - Non-Smoking The quadruple room features air conditioning and a safe deposit box. The unit has 2 beds.

Double Room with Two Double Beds - Executive Floor/Non-Smoking The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Double Room with Two Double Beds - Volcano View The quadruple room features air conditioning and a safe deposit box. The unit has 2 beds.

King Room - Non-Smoking The triple room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Executive Floor/Non-Smoking This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

King Room with Volcano View - Executive Floor The spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Volcano View - Non-Smoking Featuring a balcony, this triple room also offers air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom King Suite with Volcano View The suite offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

About Hilton San Salvador

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Guest Reviews

8.9

Excellent

Location

With its excellent location, Hilton San Salvador, is the ideal place to stay for both business and leisure travelers. Guests particularly enjoy the convenience of having access to nearby restaurants via a walk over pedestrian bridge, making it easy to explore the vibrant local culinary scene. The hotel's position also offers breathtaking views of the surrounding area, including the impressive volcano. And with enough parking available, it's hassle-free to navigate around the city from this central location. Overall, guests rave about the hotel's location for its convenience and accessibility to everything.

Breakfast

Travelers who stay at Hilton San Salvador can expect a great breakfast experience based on the positive reviews from guests. The breakfast buffet features a varied and extensive selection, including healthy options and distinct choices. Many guests praised both the quality of the food and exceptional service provided by the friendly and attentive staff. The chefs are often mentioned with positive remarks, as they prepare and customize delicious omelets in front of guests. The buffet area is also noted to be clean, well-presented and beautifully decorated. The hotel's modern and comfortable rooms also add to the pleasant experience. While some guests noted that the breakfast options could be better in terms of quality and variety, most travelers enjoyed the breakfast offerings and found it to be an incredible experience.

Rooms

When it comes to the rooms at Crowne Plaza San Salvador, guests have mixed reviews. On one hand, many guests praise the size and comfort of the rooms with comfortable beds ensuring a good night's sleep. The facilities are also often described as modern and clean. Lovely views of the volcano are also mentioned. Guests appreciate the amenities such as the small coffee machine in their rooms. Others compliment the pleasant atmosphere and beautiful facilities. However, some guests point out issues such as old and run-down rooms that need renovation, malfunctioning and noisy appliances and a lack of certain amenities that were advertised. Some guests also mention negative experiences such as encountering cockroaches or mosquitoes in their rooms. Despite these complaints, many guests still recommend the hotel due to their positive experience with the overall service and attention to detail.

Beds

The beds at Crowne Plaza San Salvador, an IHG Hotel, are a highlight for guests here. They describe the beds as extremely comfortable with some calling them "comodisimas." Despite one report of a broken bed, most reviews praise the quality of the mattresses with phrases like "Buenas camas" and "La comodidad de la cama." Some guests specifically mention the pillows as well. However, one reviewer did report a foul odor in their room, which seemed to come from the air conditioning unit. Additionally, one guest had trouble with their reservation but still received a comfortable king-sized bed. Overall, guests seem to be quite happy with the quality of the beds at this hotel.

Cleanliness

The Hilton San Salvador, has received mixed reviews about cleanliness from its guests. However, the majority of guests have praised the hotel for being clean and well-maintained. Many guests have noted that their rooms were spacious, comfortable, modern and clean with some even commending the hotel staff for keeping their rooms tidy. While a few guests have reported issues with cleanliness, such as carpets and towels being stained or dirty, most guests have been satisfied with the hotel's hygiene standards. The hotel's location, value and friendly staff have also been widely praised with many guests mentioning the excellent breakfast and helpful staff. Despite some minor issues with cleanliness, the Crowne Plaza San Salvador generally offers a clean and welcoming atmosphere for guests.

Staff

The staff at Hilton San Salvador, received high praise from guests for their exceptional service and hospitality. Many guests were pleased with the amiable and accommodating staff who made their overall experience unforgettable. The reception staff received professional and friendly remarks, while the location, cleanliness, value for money and food were also listed as positives in addition to the attentive staff. Despite a few negative comments about some staff's behavior, many guests were happy with the attention they received from the personnel and they would recommend staying there based on the quality of the service and staff. The hotel provided excellent service and amenities, including food, gym, spa and transportation with the staff going out of their way to help guests. Overall, the exceptional service from the friendly and helpful staff made a lasting impression on those who stayed at the hotel.

Pool

The Hilton San Salvador, boasts beautiful facilities and delicious food according to guests. Many appreciated the spacious and clean rooms, as well as the large and heated swimming pool. However, some mentioned that the pool area can get crowded and there are not enough sun loungers or umbrellas. Guests also noted that there is no food or drink service at the pool and there were complaints about events held at the pool that caused noise disruptions. Despite some of these minor concerns, most guests enjoyed the pool and regretted its recent reduction in size, as it used to be perfect for training.

Family

Families traveling to San Salvador can find great accommodations at Hilton San Salvador. The hotel is an excellent place to stay whether you're there for business or a family vacation. However, some guests expressed concerns regarding additional fees for pets, limited in-room coffee options and discrepancies between their booking and hotel policies. Despite these issues, most guests enjoyed their stay with their kids at the hotel. The hotel staff was accommodating in fulfilling guest requests, although some still had to pay extra for their kids' breakfast. One guest even mentioned that their daughter was sad due to these additional charges. Nevertheless, the hotel's facilities were ideal for families traveling with infants, toddlers, or older children.

5 Star

If you're looking for a luxurious stay in San Salvador, look no further than Crowne Plaza! Guests rave about the exceptional service and facilities with many describing their experience as truly 5-star. The rooms are comfortable and unique, perfect for both business and leisure travel. Don't miss out on this excellent hotel - book your stay today.

Yes, Hilton San Salvador has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hilton San Salvador.

No, Hilton San Salvador doesn't allow dogs.

Yes, parking facilities are available at Hilton San Salvador.

Yes, Hilton San Salvador has a gym.

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