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Sheraton Presidente San Salvador

San Salvador , Avenida Revolucion Colonia San Benito (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Presidente San Salvador is a highly recommended five-star hotel located in the heart of the city. Guests love the hotel's excellent location, surrounded by well-kept grounds, including a big garden and a large pool with great views of the city from the restaurant. The hotel's cleanliness is highly praised with multiple guests raving about the staff's efforts to keep everything well-maintained and sanitized. The breakfast is a highlight for many guests with a variety of options that include both local Salvadoran dishes and American options. The hotel boasts amazing beds and spacious, comfortable rooms with clean and large bathrooms. The staff is described as attentive, friendly and professional, going above and beyond to ensure a comfortable stay. The pool area is excellent with a resort-like feel to it and the beds are incredibly comfortable. Overall, guests highly recommend the Sheraton Presidente San Salvador for its excellent facilities and services, great staff and incredible customer service.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Room Single, Guest room, 1 King, Balcony This double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Deluxe Room Double, Larger Guest room, 2 Queen, Balcony This double room has a minibar, air conditioning and tea/coffee maker. If you select the option with Breakfast, only include 2 Breakfast per day.

Sheraton Club Single, Club level, Guest room, 1 King The double room includes a private bathroom fitted with a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Junior Suite, Concierge lounge access, 1 King, No view The double room includes a private bathroom fitted with a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Presidential Suite, Concierge level, 1 King, Garden view The pool with a view is the standout feature of this double room. The double room includes a private bathroom fitted with a hairdryer. The double room's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Sheraton Club Double, Concierge level, Guest room, 2 Queen This double room has air conditioning, minibar and flat-screen TV. If you select the option with Breakfast, only include 2 Breakfast per day.

About Sheraton Presidente San Salvador

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Guest Reviews

8.4

Very Good

Location

If you want to stay in the heart of El Salvador's capital, Sheraton Presidente San Salvador is the perfect choice. Guests love the hotel's excellent location in the best part of the city within walking distance to many restaurants and stores. The building is surrounded by well-kept grounds, including a big garden and a large pool. You can appreciate great views of the city from the restaurant. The convenience of the location is praised with guests highlighting how close the hotel is to everything. Rooms are super clean and comfortable, providing the perfect place to rest after a busy day exploring the city. Although some guests mentioned a lack of connection between the guest and the hotel, the hotel's central location makes it a great spot for anyone looking to experience the vibrant energy of the city.

Breakfast

The breakfast at Sheraton Presidente San Salvador seems to be a highlight for many guests. The food choices are plentiful with a variety of options that include both local Salvadoran dishes and American options. Many guests describe the breakfast as "great," "amazing," and "delicious." Freshly made pupusas daily are a particular highlight. Some guests found the breakfast buffet to be very good and a "delight," while others found it to be limited with only local food. However, it is worth noting that a few guests reported that they did not have the opportunity to try the breakfast. Overall, the majority of guests highly recommend the breakfast at Sheraton Presidente San Salvador.

Rooms

The Sheraton Presidente San Salvador boasts amazing beds and spacious, comfortable rooms with clean and large bathrooms. Guests particularly enjoyed the quiet rooms with nice views and great air conditioning. Although some facilities are old and the decor may appear dated in some rooms, the hotel's cleanliness and attentive staff make up for it. Guests can also enjoy balconies or terraces with pool views, but some rooms lack outdoor furniture. Despite some minor issues such as delayed check-in and malfunctioning air conditioning, guests overall found the rooms to be comfortable and well-appointed.

Beds

The Sheraton Presidente San Salvador boasts amazing beds that are spacious and incredibly comfortable. Guests rave about the comfortable sleeping experience they had, wishing to take the beds home with them. While some pillows were a little hard, the overall comfort and quality of the beds are praised in various languages. Overall, guests highly recommend the hotel for its excellent bedding.

Cleanliness

The Sheraton Presidente San Salvador is a hotel that prides itself on cleanliness. Multiple guests have raved about the hotel's cleanliness and how the staff goes above and beyond to keep everything well-maintained and sanitized. The hotel rooms are also noted to be clean with some describing them as super clean. While there have been a few complaints of issues such as occasional bad smells from air conditioning and a need for maintenance, the majority of guests have described the hotel as nice, clean and well-kept. Additionally, the hotel has implemented excellent measures for biosecurity during the check-in process and the spacious facilities allow for social distancing for added safety. Overall, guests seem to be impressed with the hotel's cleanliness and appreciate the efforts put forth by the staff to ensure a clean and comfortable stay.

Staff

Looking for a hotel with great staff? Look no further than the Sheraton Presidente San Salvador! Guests rave about the attentive, friendly and professional staff who go above and beyond to ensure a comfortable stay. The cleaning staff is described as being first-class, while the breakfast and bar staff are particularly efficient and friendly. One standout employee, Giovanni, is highly recommended by guests for his excellent service and English skills. Overall, the service and customer service at Sheraton Presidente San Salvador are top-notch with the exception of a few isolated incidents with front desk staff. But the majority of guests leave impressed and grateful for the polite and helpful staff who make their stay so enjoyable.

Pool

The Sheraton Presidente San Salvador boasts an excellent pool area. Guests praise its size and beautiful natural surroundings. The pool is open from 6 am to 10 pm, providing plenty of time to enjoy it. The pool is large, deep and even has a nice waterfall, making it excellent for swimmers. The pool area has a resort-like feel to it and is great for gatherings. Though some guests note broken tiles, overall, the pool and garden impress. However, some guests find the pool too small during peak season. Despite this, families with children appreciate that their little ones can enjoy the pool. Some guests mention noise disturbance from a peacock and a loud megaphoned meeting near the pool. Nonetheless, most guests love the pool and appreciate the welcoming staff who maintain it.

5 Star

The Sheraton Presidente San Salvador is a beautiful and exceptional five-star hotel located in one of the best areas of San Salvador. Guests rave about the excellent facilities and services, including the comfortable and relaxing stay, great staff and incredible customer service. The price is also very reasonable, especially considering the exceptional quality of the hotel. While some guests were disappointed that breakfast was not included in the reservation, overall the experience was exceptional and many would stay at the Sheraton Presidente again.

Yes, Sheraton Presidente San Salvador has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sheraton Presidente San Salvador.

No, Sheraton Presidente San Salvador doesn't allow dogs.

Yes, parking facilities are available at Sheraton Presidente San Salvador.

Yes, Sheraton Presidente San Salvador has a gym.

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