Real de Minas San Miguel de Allende

San Miguel de Allende 20.90586500, -100.74889900 , Cam. Viejo Al Panteón 1, San Antonio (Show on Map)
8.3
Very Good


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Summary of reviewsReal de Minas San Miguel de Allende boasts a prime location just a short distance from the city center, allowing guests to easily explore the historic and cultural attractions of San Miguel de Allende. The hotel's central positioning means that many restaurants, coffee shops and key sights are within walking distance, reducing the need for cars or taxis. Despite its centrality, the hotel maintains a tranquil environment, offering a satisfying balance between convenience and peace.

The hotel's architecture, spaciousness and generally clean facilities, including a nice lobby and pool area, are frequently praised. The friendly and attentive staff notably enhance the guest experience, especially the valet, security and waitstaff. These qualities, combined with good and convenient parking facilities, position Real de Minas as an excellent value for travelers looking to delve into the charm of San Miguel de Allende.

The breakfast at Real de Minas is well-received for its deliciousness and variety with many guests highlighting the quality of the buffet and the friendly service. The dining experience, however, is more mixed. While certain meals, especially special occasions like the Christmas dinner, receive positive feedback, regular dining options are critiqued for limited menu variety, particularly for vegetarians and issues with service efficiency and cost.

Room experiences are varied. Positively, the rooms are spacious and comfortable with good blackout curtains and often well-maintained amenities. However, there are frequent mentions of outdated decor, musty smells and inconsistent cleanliness. Maintenance issues such as noisy air conditioning and unreliable showers also arise. Improvements in room amenities and overall upkeep would enhance guest satisfaction.

Cleanliness throughout the hotel generally scores well with the grounds and rooms often noted as clean and well-kept thanks to diligent housekeeping. Nonetheless, certain areas, like carpets in the hallways and pool cleanliness, need attention. Some reviews also highlight timely towel replacements and detailed cleaning routines as areas for improvement.

The pool area is appreciated for its scenic gardens and pleasant temperature, making it a hit with families. However, cleanliness issues and maintenance inconsistencies are notable drawbacks. The staff's generally pleasant demeanor around the pool area somewhat offsets these concerns.

Wi-Fi at the hotel is mostly reliable, though some guests report intermittent issues and weak signals in certain rooms. The overall consensus on the internet quality is that it ranges from good to average with positive mentions of dependable connectivity in key areas of the hotel.

Parking services are praised for efficiency but are criticized for extra charges. The valet service, though generally appreciated, has received some negative feedback regarding speed and suitability during busy times.

Families find Real de Minas particularly accommodating with spacious rooms and fun outdoor areas such as playgrounds and pool spaces that children enjoy. Pets are also well-received, although pet policies could be clearer. Noise from adjacent rooms and occasional service delays are points for potential improvement.

The comfort of the beds receives mixed feedback. While some guests find the beds extremely comfortable, others cite issues with mattress firmness, pillow quality and cleanliness of bed linens.

In summary, Real de Minas San Miguel de Allende offers a combination of excellent location, friendly staff and generally good facilities, making it a worthwhile choice for visitors. While there are areas needing improvement, particularly in the dining options, room maintenance and consistent cleanliness, the hotel's strengths, especially for families and those seeking to explore the city center, stand out.
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Hotel Taking Steps Towards Sustainability
This hotel integrates eco-friendly initiatives into its operations. It also emphasizes local art and culture, contributing to the cultural sustainability of the area.

Family Friendly Hotel
This family-friendly hotel includes amenities such as free WiFi and room service. It offers an affordable buffet breakfast, making it convenient for families.

Dog Friendly Hotel
The Real de Minas is listed as a pet-friendly hotel. While specific details about pet amenities are not available, its inclusion in pet-friendly listings suggests that it accommodates pets.

Hotel with Swimming Pool
This hotel offers a family-friendly atmosphere with a heated pool for relaxation. The pool area is well-maintained and provides a comfortable environment for guests of all ages.

  Heated Pool    Outdoor Pool  


Business Hotel
Provides extensive facilities, including meeting rooms and a convention center, suitable for large events. Also features unique spaces like the Lienzo Charro, offering a blend of business and leisure.

Hotel with Parking
This hotel provides secured self-parking on site. While there is a fee, the emphasis on security adds value for guests concerned about their vehicle's safety.

Accessible Hotel
The hotel offers rooms and facilities for disabled guests and features wheelchair access.

Hotel with Gym
This hotel is equipped with a gym, offering guests a convenient option for exercise. It provides essential fitness facilities for a balanced stay.

Hotel with Outdoor Pool
The hotel features a heated swimming pool. The pool water is maintained at a warm temperature, making it suitable for swimming year-round despite the cooler nights in San Miguel de Allende.

Hotel with Heated Pool
Provides a pleasant stay with a heated pool and well-maintained facilities. The hotel offers a family-friendly atmosphere, making it an excellent choice for a relaxing vacation with access to a heated pool.

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel near Nightlife Spots

5-Star Hotel

Room Types
Standard Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a private entrance, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a private entrance, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Superior This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

Executive The spacious double room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

Junior Suite This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Real de Minas San Miguel de Allende enjoys widespread appreciation for its prime location. Nestled just a short distance from the city center, it provides guests with the convenience of walking to the historic and cultural heart of San Miguel de Allende, including the iconic cathedral. Reviews consistently highlight its accessibility with many attractions, coffee shops and restaurants just a stroll away. The hotel's proximity to downtown is often praised, making it unnecessary for guests to rely on cars or taxis to explore the city.

The hotel itself is described as spacious, clean and comfortable with attractive facilities such as a large, pleasant lobby and a nice pool area. The architecture and overall design also receive favorable remarks. Despite its central location, the hotel manages to maintain a tranquil environment, away from the hustle and bustle of the busiest areas.

Guests commend the hotel for its friendly and attentive staff, contributing to a positive overall experience. For those arriving by car, the parking facilities are considered good and convenient. Overall, Real de Minas San Miguel de Allende is recognized for providing excellent value, combining a strategic location with quality accommodations, making it an ideal choice for travelers looking to explore the charm of San Miguel de Allende.

Breakfast
The breakfast experience at Real de Minas San Miguel de Allende draws mixed reviews from guests. On the positive side, many found the breakfast to be delicious, varied and very good. Guests appreciated the excellent buffet breakfast and highlighted the tasty and enormous offerings with some even recommending the breakfast highly. The food and location were frequently praised and the staff's friendliness during breakfast was also noted.

However, some reviews pointed out areas for improvement. Several guests mentioned that the breakfast buffet could be more varied and flavorful with a few finding it underwhelming and limited. The cost of the breakfast was a recurring issue, described as expensive and not necessarily worth the price with some guests feeling it was overpriced for the basic options available. Service during busy times was noted to be slow and there was a lack of waitstaff on occasion. Additionally, the information about the cost of the buffet was sometimes unclear at check-in, causing further dissatisfaction.

Overall, while there are commendable aspects of the breakfast at Real de Minas, there is room for enhancement both in terms of variety and value for money.

Dinner
The dining experience at Real de Minas San Miguel de Allende presents a mixed bag of reviews. On the positive side, the Christmas dinner was notably praised for exceeding expectations and some guests found the food very good, enjoying the clean and tidy environment of the restaurant. Luxury service and delicious dishes were acknowledged, contributing to a generally pleasant ambiance for families, especially with children enjoying amenities like the pool and foosball tables.

However, several areas for improvement emerged. Many guests found the menu limited, particularly for vegetarians and pointed out a lack of flavor and variety, especially in the buffet offerings. Service issues were a common theme with mentions of slow and inattentive staff, especially during dinner times. The high cost of meals relative to their quality was another point of contention with some reviewers finding the food overpriced.

Dining options at the hotel may not always meet expectations, leading some guests to recommend exploring local eateries for better value and variety. Overall, while there are commendable aspects to the dining experience, there is clear room for improvement in both menu diversity and service efficiency.

Rooms
Real de Minas San Miguel de Allende offers a range of rooms that have garnered mixed reviews from guests. On the positive side, many guests found the rooms spacious and comfortable with blackout curtains and well-maintained amenities. The beautiful grounds and helpful staff also enhance the overall stay. Many rooms are very clean and the beds are generally comfortable, contributing to a restful experience.

However, some areas need improvement. Several guests noted that the rooms feel dark, austere and outdated with frequent reports of musty smells, stained towels and carpets needing deep cleaning or replacement. The air conditioning can be noisy and the showers are unreliable with fluctuating water temperatures. Additionally, room service is reportedly slow and inconsistent and there are complaints about a lack of sufficient amenities like mini-bars, coffee makers and clean towels. Guests also mentioned missing glasses and the occasional unavailability of internet connections in the rooms. The facility could benefit from better maintenance overall, as some rooms were described as deteriorated or neglected.

In conclusion, while the hotel provides spacious and comfortable accommodations and boasts lovely gardens and helpful staff, there is a significant need for updates and better maintenance to meet the expectations of all guests.

Beds
The beds at Real de Minas San Miguel de Allende have received mixed reviews from guests. Many visitors praised the beds for being super comfortable and some even described them as the most comfortable beds with excellent facilities. Several guests found the beds to be precise and good, contributing to a nice and restful sleep experience. However, others pointed out that some beds are too hard, the mattresses were very bad and the pillows were too high and old. Additionally, the bed sheets were noted to be dirty at times and there were complaints about the beds being too small or incorrectly made. Overall, while some guests enjoyed their sleep, there is a considerable portion of feedback suggesting that the bedding experience could use improvement.

Cleanliness
Real de Minas San Miguel de Allende offers a mixed bag when it comes to cleanliness, based on guest reviews. On the bright side, the hotel facilities, including the grounds and rooms, are generally very clean and well-maintained. The housekeeping service has been praised for its dedication and thoroughness, ensuring that guests stay in pristine environments. The gardens, too, are well-kept and the overall ambiance is inviting with many guests appreciating the clean and family-friendly atmosphere.

However, several areas need improvement. The carpets, particularly in the hallways, are notably old and stained, sometimes emitting unpleasant odors. Some reviews highlight issues with room cleanliness, including musty smells, stained shower curtains, uncleaned rooms and dirty balconies. The feedback suggests that more attention to detail and consistent cleaning routines are necessary.

One recurring concern is the state of the pool, which guests often describe as dirty with poor maintenance and occasional issues with cold water and leaves. The cleaning services have reportedly failed to provide timely towel replacements and addressing room cleanliness promptly.

In summary, while Real de Minas San Miguel de Allende excels in several aspects of cleanliness and offers a generally pleasant stay, there are distinct areas that require significant improvement to meet higher standards consistently.

Staff
The staff at Real de Minas San Miguel de Allende generally receive high praise for their friendliness and attentiveness with many visitors noting the exceptional service from the valet and security staff. Guests often highlight the kindness and helpfulness of the waitstaff and IT support, which contribute to a pleasant experience at the hotel's dining and technical facilities.

While many reviewers describe the staff as professional and courteous, there are recurring mentions of slow and unfriendly service at the reception desk. Some guests have encountered issues with the reception staff's attitude, reporting a lack of training and indifference with specific instances of denied access to pool towels. A few have experienced significant delays during check-in and issues with billing practices, such as extra charges for parking.

Despite these drawbacks, the overall impression of the hotel's staff remains positive with guests frequently acknowledging their diligence and willingness to enhance the stay. The attentive and efficient service from the majority of the hotel's team compensates for the occasional lapses in reception. This combined effort ensures that most visitors would consider returning in the future.

Wi-Fi
Real de Minas San Miguel de Allende offers a range of internet experiences according to guest reviews. Many visitors commend the hotel for its high-speed, excellent and strong internet. The coverage seems satisfactory throughout most areas of the hotel. However, some guests have noted intermittent service and occasional issues with signal strength and reliability. In certain rooms, there was no Wi-Fi signal at all and some guests encountered problems with obtaining the Wi-Fi signal and password. Despite these issues, the overall consensus is that the internet quality ranges from good to average with a notable number of positive mentions highlighting the dependable connectivity in several parts of the hotel.

Pool
The pool at Real de Minas San Miguel de Allende receives mixed feedback from guests. On the positive side, many appreciated the pleasant temperature of the pool, describing it as having warm water and a very good temperature. The pool area is frequently noted as being beautiful with well-kept gardens and lovely surrounds adding to the overall ambiance. The spaciousness of the pool also comes in for praise, making it ideal for families with children and those looking to relax in a serene environment.

However, several guests mention the cleanliness of the pool as an area in need of improvement, noting dirty water, leaves and occasional neglected maintenance. Some reviews highlight issues with the temperature, stating that the water was cold and not as advertised and that the pool often appeared out of service or under renovation without prior notice. There were also reports of occasional difficulties with obtaining pool towels and the overall cold atmosphere in the pool area.

Despite these concerns, the pool staff is generally regarded as pleasant and the overall setting around the pool, including breakfast and garden areas, is considered to be beautiful and well-cared-for.

Parking
At Real de Minas San Miguel de Allende, the parking situation has garnered mixed reviews from guests. Many guests appreciate the good and fast parking services and have highlighted the excellent assistance provided by the valet service. However, a significant number of reviews point out that the hotel levies an extra charge for parking, which some guests find unfavorable and unwelcome. The additional cost for parking is not included with the reservation and this extra fee has raised some eyebrows, particularly during holidays when prices seem to be increased.

While covered parking spaces are available, the parking service has been described as restricted and sometimes overcrowded. Unfortunately, not all guests have had positive experiences with the valet service, describing it as unsuitable or slow at times. Overall, although there is a functional parking system in place, the additional charges and occasional delays in the valet service have left some guests with a less than stellar impression.

Family
Real de Minas San Miguel de Allende is an ideal destination for families looking to enjoy a restful vacation. The hotel is particularly suitable for family-oriented trips with guests praising the family-friendly environment and amenities. There are spacious rooms available, though some have noted that amenities like towels could be improved to better accommodate family needs.

The outdoor areas are a highlight, offering playgrounds for kids and a pool area where children can have fun. This makes the hotel a great option for families with active children. Additionally, the hotel accepts pets and treats them well, making it convenient for families traveling with their furry friends. However, some guests have mentioned that the pet policies could benefit from additional clarity.

While some noise from adjacent rooms can be an issue, overall, the hotel staff receives high marks for their attentiveness and good service. Despite occasional wait times for responses and a few policy quirks, Real de Minas San Miguel de Allende comes highly recommended for those wanting to spend quality time with their loved ones. The hotel's family-centered approach ensures that both parents and children have an enjoyable and memorable stay.

4 Star
Real de Minas San Miguel de Allende aligns well with its four-star rating, offering good facilities that meet the expectations for this category. Guests generally find the hotel to be a great option for a four-star establishment, particularly in relation to its price. However, some comments indicate that while the hotel fits the four-star classification, certain aspects, such as service, do not align with the standards of a five-star hotel. There are mentions that the service could benefit from improvements and a few guests felt that the value for money could be better, especially considering additional charges like the extra 100 pesos per day. Overall, for those seeking a solid four-star experience, the hotel meets the fundamental expectations, though it has room for enhancement in service quality.

Business
Real de Minas San Miguel de Allende has been positively reviewed for its suitability for business travelers. Guests noted that the hotel's facilities met their business requirements with timely services and an overall upgrade providing a reliable solution for professional needs. The access to the business center was appreciated, adding convenience to their stays.

The hotel is seen as a good place to stay for work with many guests expressing satisfaction with their business trips and pleasant work visits. However, the business area located in the lobby was mentioned to be somewhat noisy, which might be a consideration for those needing a quieter environment. There were also a few mentions of lapses in service, such as uncollected dirty dishes and some booking issues with booking.com. Despite these minor drawbacks, the general consensus is that Real de Minas San Miguel de Allende is a business-friendly hotel offering good amenities for those traveling for professional purposes.

Accessible
Real de Minas San Miguel de Allende offers good accessibility features for guests with disabilities. The hotel is well-adapted for people with limited mobility, ensuring a comfortable stay. Guests appreciated the accessible and clean environment, along with good internet service. The hotel's location is excellent, making it easier for visitors to navigate the area. The parking is separate but available, contributing to overall convenience. Additionally, the pool is welcoming and accessible to families and all visitors.

Outdoor Pool
The outdoor pool at Real de Minas San Miguel de Allende is set in a lovely garden area, providing a picturesque and relaxing environment. The pool is described as very nice and clean and it's easily accessible from various parts of the hotel. The spacious surroundings and pleasant atmosphere add to the appeal. However, some reviews highlight that the pool requires better maintenance and the water can be cold at times. There are also mentions of the need for more timely renovation notices and improvements in towel delivery service around the pool area. While the pool has its charms, attention to upkeep could enhance guests' overall experience.

Luxury
Real de Minas San Miguel de Allende stands out as an appealing lodging option that merges comfort with luxury. Guests have commented on its recent remodeling, which has enhanced both the architecture and interior decoration, elevating the hotel to an upscale and luxurious experience. The beautiful gardens contribute to its overall charm, creating a serene and aesthetically pleasing environment for visitors. The hotel has been described as very comfortable, reinforcing its position as a commendable choice for a stay. Additionally, the value for the price is noted as being favorable, offering a good balance of quality and cost. While some opinions may vary on its star rating, the overall consensus depicts a beautiful and comfortable hotel that offers a touch of luxury amidst the scenic backdrop of San Miguel de Allende.

Dog Friendly
Real de Minas San Miguel de Allende is recognized for its pet-friendly facilities with many guests appreciating the warm reception their pets received from the extremely friendly staff. Visitors note that their pets, especially dogs, were well taken care of and even seemed to enjoy their stay. However, there are some areas for improvement, such as the need for clearer pet room policies and upfront information on additional pet costs, which can sometimes come as a surprise. Despite these minor drawbacks, the overall impression remains favorable, especially for those seeking a welcoming environment for their furry companions.


Yes, Real de Minas San Miguel de Allende has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Real de Minas San Miguel de Allende.

Yes, Real de Minas San Miguel de Allende welcomes dogs.

Yes, parking facilities are available at Real de Minas San Miguel de Allende.

Yes, Real de Minas San Miguel de Allende has a gym.

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