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Summary of reviewsLive Aqua San Miguel de Allende is a luxurious and stunning 5-star hotel with exceptional customer service and top-class facilities. The hotel's location is excellent and convenient for visiting San Miguel Allende's historic center. The delicious breakfast and high-quality food at dinner with incredible options ranging from Asian to Mexican cuisine have been highly praised by guests, as well as the attentive and helpful staff. The rooms are spacious, modern and beautifully decorated with high-quality materials, although some guests experienced noise from thin walls and inconsistent air conditioning. The hotel is impeccably clean with excellent COVID procedures in place. The spa and pool are standout features with many guests describing them as a highlight of their stay. However, parking can be inconvenient and expensive for some guests. Overall, Live Aqua San Miguel de Allende is an exceptional hotel that provides a true resort experience for those seeking the ultimate in luxury and comfort. Show more
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Luxury Hotel
Live Aqua combines modern elegance with traditional Mexican aesthetics, offering spacious rooms and suites with luxurious amenities like feather mattresses and high-thread-count sheets. Many suites feature private terraces and jacuzzis or heated plunge pools. The hotel also boasts a world-class spa and multiple dining options.
Hotel near Golf Courses
A hotel in San Miguel de Allende. The hotel itself does not have a golf course, but is located in San Miguel de Allende, which makes it a potential candidate for golf lovers that want to stay close to the Ventanas de San Miguel golf course.
Hotel Taking Steps Towards Sustainability
This hotel has achieved LEED Gold Level and Green Key certifications. It demonstrates efficient energy and water use, effective waste management, and maintains healthy indoor environments. The hotel uses refrigerants free of chlorofluorocarbons and is smoke-free.
Hotel for Honeymoon
This hotel offers a luxurious and relaxing atmosphere with modern amenities and elegant design. It is perfect for honeymooners looking for a sophisticated and intimate experience. The hotel features a spa, gourmet dining options, and stylish rooms.
Hotel with Spa
The Feel Urban Spa by Live Aqua is a Prestige Partner of Natura Bissé, offering treatments, therapies, massages, and rituals using natural and local ingredients. It provides experiences like the Mäkandähi ritual and offers amenities such as an Oxygen Bar, yoga classes, and Temazcal rituals.
Family Friendly Hotel
This hotel features a Kids Lounge with board games, video games, and toys for ages 3-12. It also offers a Dog Friendly Program, making it suitable for families traveling with pets. The hotel provides a blend of old-world charm and contemporary luxury.
Romantic Hotel
This hotel is known for its upscale, design-forward atmosphere, appealing to couples seeking a luxurious and stylish romantic experience. Its location just north of the Centro in San Miguel de Allende offers a blend of tranquility and accessibility.
Hotel with Swimming Pool
As a luxury hotel, Live Aqua offers a sophisticated pool area designed for relaxation and comfort. The hotel focuses on providing a sensory experience, making the pool a key feature for guests seeking tranquility.
Outdoor Pool
Business Hotel
This hotel offers sophisticated event facilities, including a terrace for up to 600 guests, and an esplanade for up to 250. Its largest venue can accommodate up to 700 people. Dedicated meeting and catering planning staff are available.
Hotel with Parking
Live Aqua San Miguel de Allende offers private parking and valet parking facilities. This provides guests with convenient options for parking their vehicles.
EV charging stations
Accessible Hotel
This hotel features accessible rooms specifically designed for guests with special needs. These rooms include a bathroom with accessible railings and a separate shower and bathtub.
Hotel with Gym
This hotel features a 24-hour fitness center, ensuring guests can maintain their workout routine at any time. It also offers yoga classes, providing a holistic approach to wellness.
Hotel with EV Charging Stations
This 5-star hotel offers EV charging, an outdoor swimming pool, a fitness center, and a garden. It provides room service, a business center, and complimentary Wi-Fi. The hotel also features practical amenities such as airport transfers and private parking.
5-Star Hotel
Featuring an outdoor swimming pool, a fitness center, and a garden, this hotel provides a luxurious experience with excellent facilities and brilliant, courteous staff. It also offers a hot tub and terrace, enhancing the overall stay with relaxing amenities and beautiful surroundings.
Hotel with Outdoor Pool
The hotel offers a heated outdoor pool with stunning views of the surrounding beauty and the Obraje Dam. The pool water is heated to a perfect temperature year-round for guest comfort.
Dog Friendly Hotel
Room Types
Deluxe Room 1 KingThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Room 2 DoubleThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 2 beds.
Sundeck SuiteThe hot tub is the standout feature of this double room. The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Aqua SuiteThis double room's standout features are the hot tub and spa bath. The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
ZEN SuiteThe private pool is the special feature of this double room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this double room also offers a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Balcony Patio View 1 KingThe spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Balcony Patio View 2 DoubleThe spacious double room features air conditioning, a minibar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Deluxe Interior Garden View 1 KingOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Deluxe Interior Garden View 2 DoubleProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Viento Suite 1 KingThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Serenity Suite 1 KingThe spacious suite features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Wellness Suite, 1 KingThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Live Aqua San Miguel de Allende is located in a quiet area, just a short and safe walk away from the main square of San Miguel Allende. While the hotel is not in the historic center, it's only a 15-minute walk away, or guests can take a taxi. The location of the hotel is great given the size of the property. Some guests appreciated that the hotel is on the outskirts of the town with beautiful views of the hillside and a dam, but still close enough to walk to the center of town. Others found that it was close to all the important points of the city, making it an excellent location for walking to Jardin Allende, even at night. Although some guests wished for transportation, they still found the location to be good with some describing it as excellent. In summary, Live Aqua San Miguel de Allende is located in a nice and excellent place with a beautiful concept that guests enjoyed.
Breakfast
Guests of the Live Aqua San Miguel de Allende have raved about the delicious breakfast options offered at the hotel. Many loved waking up to a satisfying breakfast in the morning and some even enjoyed the beautiful Sunday brunch complete with live music. The buffet breakfast was also a hit with guests, who enjoyed being able to sit and enjoy their meal. Although some guests experienced issues with breakfast, the hotel quickly managed and resolved the situation. The breakfast menu offered a variety of options and was described as excellent, delicious and very good. However, a few guests mentioned that the breakfast was simple or lacking in flavor. Despite these minor criticisms, most guests thoroughly enjoyed their breakfast experience at the hotel.
Dinner
Welcome to Live Aqua San Miguel de Allende! We pride ourselves on our fantastic food with incredible options ranging from Asian to Mexican cuisine. Our variety of restaurants all offer high-quality dishes sure to satisfy any palate. While some guests have noted slightly smaller portions and high prices, they still rave about the delicious taste and quality ingredients. Our chef, Palazuelos, works hard to bring in fresh ingredients such as seafood directly from the ocean, resulting in tasty and generous portions that truly impress. Our staff is passionate about their work and while some reviews have mentioned slower service, we strive to ensure every guest's dining experience is enjoyable. Unfortunately, due to COVID restrictions, we only have one restaurant open at the moment. However, we still have a range of delicious dishes including barbacoa and chilaquiles that would make any foodie's mouth water. While our wine prices may be on the higher side, we assure you that the quality of the food and service is priceless. Thank you for choosing Live Aqua San Miguel de Allende for your dining experience.
Rooms
Live Aqua San Miguel de Allende is a luxurious hotel with beautiful rooms and outstanding service. Guests praise the spacious, modern and beautifully decorated rooms that are full of high-quality materials such as wood and glass. However, some guests did note issues such as noise from thin walls, inconsistent air conditioning and lack of privacy in the shower. Despite these minor issues, guests praise the hotel's amenities, elegant architecture and lovely views. The hotel staff is also described as attentive and willing to help. Overall, guests appreciate the good taste put into the details and architecture of the hotel's construction and equipment.
Cleanliness
The Live Aqua San Miguel de Allende Urban Resort is an impeccably designed and beautifully clean property with excellent COVID procedures in place. Guests rave about the large and airy rooms, which are kept immaculate by the hotel's attentive staff. Although some guests reported minor issues with their rooms, such as the air conditioning not working properly, these were swiftly handled by the hotel's maintenance team. The spa is also highly praised with many guests describing their experience as "inmejorable." Although a few guests noted minor cleanliness issues in their rooms, the general consensus is that the hotel is excellently maintained across all its areas, including its stunning gardens and pool area. Overall, this is a great choice for those seeking a luxurious and well-kept hotel in San Miguel de Allende.
Staff
If you're looking for a luxurious and tranquil getaway in Mexico, Live Aqua San Miguel de Allende is the place to be. The staff go above and beyond to make you feel at home and provide exceptional customer service. You will be greeted with warm smiles and kindness from every member of staff, from Richard, the helpful concierge, to Stephanie at check-in. The hotel is fully staffed, so you will always have someone to assist you whenever you need it. The gorgeous facilities are a bonus and the spa is an absolute must-visit. The people working there make each guest feel special rather than just another guest and their attentiveness and attention to detail don't go unnoticed. On the downside, some guests had negative experiences with certain employees or departments, but a vast majority of people had nothing but wonderful words to say about the personnel. Overall, Live Aqua San Miguel de Allende is a paradise with top-notch service that will leave you feeling refreshed and taken care of.
Spa
If you're looking for a luxurious spa experience during your stay in San Miguel de Allende, Live Aqua Urban Resort is a great option. Guests raved about the top-notch pool area and spa with some calling it a "luxury spa" that they loved. Many had individual spa sessions and shared that they had amazing experiences, citing deep tissue massages that were simply incredible. Several guests pointed out the spa staff as a highlight of the experience, calling them "excellent" and "magnificent." The cleanliness and decor of the spa were also praised with one guest describing it as "spectacular." However, some guests found the prices of treatments to be a bit steep with one noting that they were offered oxygen during a massage but later found it was an additional 500 pesos. There were also some issues with the jacuzzi not working properly. Overall, though, it seems that the spa at Live Aqua Urban Resort is a standout feature that should be on any traveler's radar.
Pool
The Live Aqua San Miguel de Allende boasts a stunning pool that guests cannot get enough of. With top-notch facilities and spa, visitors can enjoy delicious cocktails and food while relaxing by the gorgeous pool. The pool area is well designed, inviting guests to relax and stay awhile. Some guests lamented that the pool wasn't filled the day they arrived or wasn't temperate enough, but for most, it was an extraordinary experience. Some guests had issues with the service by the pool, citing pushy servers who only seemed interested in collecting fees. Some visitors also disliked the lack of nightlife at the hotel and the closure of the pool at certain times due to sanitary restrictions. Despite some negative reviews, most guests had a great time at the hotel's beautiful pool, which had a great view and was kept in pristine condition.
Parking
Guests have mixed reviews of the parking experience at Live Aqua San Miguel de Allende. Some had negative experiences such as having their car tag stolen or their car lost. Others had long waiting times for valet service or were disappointed that the parking fee was an additional expense. However, there were also positive comments about the attentive and helpful young staff who assisted with parking. Overall, guests suggest that the hotel should improve the parking experience in terms of cost and convenience.
5 Star
Live Aqua San Miguel de Allende is a stunning 5-star hotel that exceeds expectations in every way. Guests rave about the exceptional customer service and best in class facilities provided by the hotel. It's one of the best hotels they've ever stayed at and they couldn't ask for more. The property is absolutely beautiful with innovative, clean and elegant room designs. The lovely spa and excellent location make Live Aqua San Miguel de Allende the perfect place for rest and relaxation. The hotel is highly recommended with many guests planning to return soon. Overall, this is a fantastic hotel where every element is exceptional and well worth the price.
Luxury
Nestled amidst the charming region of San Miguel de Allende, the Live Aqua Urban Resort spells luxury like no other. This 5-star property exudes opulence and indulgence in every nook and cranny. The rooms are absolutely stunning, tastefully decorated and provide a top-notch experience. The property is full of luxury and gives you an exceptional experience that you would not want to miss. The exquisite attention to detail that starts from the moment you arrive makes you feel like royalty. The resort is truly a sight to behold and the staff cater to your every need. It is a beautiful place to relax and experience the ultimate in comfort and luxury. The hotel is the epitome of a true resort experience and is considered one of the best in San Miguel de Allende. However, all this luxury comes with a heavy price tag and for some, the security measures might seem excessive. But for those seeking the most beautiful hotel, tasteful rooms and the ultimate in luxury, Live Aqua San Miguel de Allende is an experience that comes highly recommended.
Yes, Live Aqua San Miguel de Allende has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Live Aqua San Miguel de Allende.
Yes, Live Aqua San Miguel de Allende welcomes dogs.
Yes, parking facilities are available at Live Aqua San Miguel de Allende.