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Summary of reviewsTunqueley Hotel receives glowing reviews for its exceptional location, nestled in the heart of San Martín de los Andes. The hotel's central position allows easy access to local attractions, including charming restaurants, cafés, chocolate shops, cinemas, markets and the beautiful Lacar Lake. Despite its vibrant location, guests appreciate the peaceful environment and convenient parking facilities.
The breakfast at Tunqueley Hotel is lauded for its quality and variety, offering an array of delicious options such as pastries, croissants, cold cuts, cheese, yogurt and fresh coffee. The breakfast area is noted for its cleanliness and comfortable setting, enhanced by the warm and friendly staff service. Although some guests find the breakfast a bit repetitive and basic, the overall impression is positive.
The dining experience at the hotel is highly praised with excellent and reasonably priced meals available. Guests commend the flexibility of dining arrangements, including the possibility to enjoy meals brought in and the use of convenient facilities like microwaves and dishes. The acclaimed Casa Chola restaurant also adds to the dining appeal.
In terms of accommodation, the rooms are clean and well-decorated but reflect an older style that could use modernization. Despite their smaller size and occasional noise issues, the cozy and tidy rooms are appreciated for their cleanliness and functional layout. The cleanliness standard is a standout with guests frequently mentioning the hotel’s tidy and organized environment.
The hotel's staff are often cited as its best asset, earning rave reviews for their friendliness, attentiveness and exceptional service. Names like Hannah and Ivanna are frequently highlighted for their impeccable care. This level of hospitality significantly enhances the overall guest experience, often overshadowing any minor inconveniences related to the hotel’s facilities.
Family-friendly, the Tunqueley Hotel offers a warm and welcoming environment, providing good guidance on local attractions and maintaining clean and comfortable surroundings. Despite some areas needing updates, the hotel’s central location and homey feel make it a favored choice for families.
The quality of the beds receives mixed feedback, but the prevailing sentiment is one of comfort with many guests enjoying cozy and restful sleep. Some issues with pillows and noise were noted, but these do not significantly detract from the overall positive bedding experience.
Parking, while free and conveniently located next to the hotel, is somewhat limited and can be tight for larger vehicles. Despite these minor challenges, the excellent location and attentive staff help mitigate any inconveniences.
In summary, Tunqueley Hotel is celebrated for its prime location, outstanding cleanliness, excellent dining options and above all, its hospitable and attentive staff, making it a delightful choice for visitors to San Martín de los Andes. Show more
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Family Friendly Hotel
Located in the city center, this hotel offers convenience for families wanting to explore San Martín de los Andes. Its central location provides easy access to restaurants, shops, and attractions.
Hotel with Parking
The hotel provides private and free parking, which is described as spacious and secure. Covered parking with security cameras is also available, subject to availability.
Room Types
Standard Double RoomFeatures a 32" cable TV, telephone, Wi-Fi and views of the city and mountains.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room provides a wardrobe, parquet floors, heating, a flat-screen TV with cable channels, as well as mountain views.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The quadruple room features a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as mountain views.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit has 1 bed.
One-Bedroom ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment offers a stove, a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as city views. The unit has 2 beds. The apartment is located on the first floor with no lift access.
Guest Reviews
8.0
Very Good
Location
Tunqueley Hotel boasts an outstanding location that has garnered rave reviews from guests for its convenience and accessibility. Situated in the heart of San Martín de los Andes, the hotel is within close proximity to the village center, making it easy to explore everything the area has to offer. Guests appreciate being steps away from a variety of restaurants, cafés, chocolate shops, cinemas and markets.
The hotel's central position allows for leisurely strolls to local attractions, shops and the scenic Lacar Lake, which is just a short walk away. Despite its central location, the hotel offers a peaceful environment with less wind and quiet surroundings.
For those driving, the hotel provides parking facilities, adding to its convenience. Guests have also highlighted the friendly and attentive service from the staff, which complements the prime location. Breakfast is frequently praised and adds to the overall positive experience.
Overall, Tunqueley Hotel is celebrated for its perfect location, making it an ideal choice for visitors looking to immerse themselves in the vibrant life of San Martín de los Andes.
Breakfast
The breakfast at Tunqueley Hotel receives generally positive feedback from guests. Many reviewers describe it as very good, complete and delicious with some calling it excellent and hearty. Visitors appreciate the variety of items such as pastries, croissants, cold cuts, cheese, yogurt, coffee, tea, toast and dulce de leche. The breakfast is often praised for being tasty, fresh and of good quality.
Some guests highlight the breakfast area as beautiful and clean with the facilities being comfortable and renovated. The warm and friendly staff also receive commendation for their service during breakfast.
However, a few guests find the breakfast to be basic and repetitive with limited variety, noting that it occasionally lacked certain items like orange juice, sweets, hot dishes or scrambled eggs. Despite these points, the breakfast at Tunqueley Hotel generally leaves a favorable impression on guests.
Dinner
Tunqueley Hotel's dining experience garners praise for its excellent and abundant dishes offered at reasonable prices. The hotel's restaurant, popular for its delightful meals, features an excellent menu and noteworthy preparation. Guests can also enjoy the wonderful Casa Chola restaurant known for its incredible food and cocktails. The hotel caters to various dietary needs, offering good options for celiacs.
A standout feature is the accommodation of guests' preferences for flexibility; patrons are allowed to dine with food they've brought in and facilities like a microwave, dishes and drinks are readily available. The inviting setup allows for a comfortable snack or meal without leaving the premises, especially convenient given the hotel’s ideal location for dining nearby. The overall restaurant experience at Tunqueley Hotel offers convenience, quality and variety, making it a favored choice among guests.
Rooms
Tunqueley Hotel offers rooms that, while clean and suitably decorated, reflect an older style that could benefit from modernization. Many guests found the rooms to be quite small and basic but appreciated the cleanliness and friendly staff. The hotel’s central location was a standout feature for many visitors, providing easy access to local attractions.
Despite the comfortable layout and adequate facilities, the rooms show signs of age, including old appliances and worn bathroom fixtures. Some guests noted the lack of air conditioning and minimal furniture, which detracted from the overall comfort. Noise from the street and adjacent areas, including proximity to the elevator, was also an issue for some.
In summary, Tunqueley Hotel provides a functional and clean accommodation option with a convenient location, though it would benefit from updates and additional amenities to enhance guest comfort. The attention from staff and maintenance of common areas were commendable, showing promise for an improved guest experience in the future.
Beds
Tunqueley Hotel offers a mixed experience when it comes to bed quality with an emphasis on positive aspects from guest feedback. Guests frequently highlighted that the beds are comfortable and the mattresses very comfortable, often describing the bedding as cozy and welcoming. Many reviews specifically mentioned comfortable beds and pillows, contributing to an overall pleasant sleep experience.
However, some negative points were noted. A few guests mentioned discomfort with the pillows, which had little balls and caused headaches. There were also occasional remarks about poorly made beds and uncomfortable mattresses. Despite these drawbacks, the recurring theme among most reviews is the comfort of the beds, making it likely that most visitors will have a restful stay. Additionally, guests appreciated the clean rooms, which often featured new sheets and towels. Although noise and room renovations are mentioned as areas needing improvement, the quality of the beds remains a strong positive aspect of Tunqueley Hotel.
Cleanliness
When visiting Tunqueley Hotel, guests will immediately notice the impeccable cleanliness and tidiness that define the entire establishment. The hotel receives high praise for its consistently clean and organized rooms and environments, leaving a strong impression on visitors. Multiple reviewers commend the excellent hygiene standards maintained throughout both the rooms and common areas.
The hotel's charming and modern decor adds to the overall ambiance, making the spaces feel cozy and inviting. The main floor stands out for its stylish and well-kept appearance with a fresh and pleasant smell greeting guests as they enter.
Guests also appreciate the hotel's central location with numerous restaurants within easy reach, enhancing their stay with convenient dining options. While there are occasional remarks about specific areas needing improvement, such as bathroom cleanliness, the overall consensus is that Tunqueley Hotel excels in maintaining high standards of cleanliness and providing a welcoming atmosphere for its guests.
Staff
The staff of Tunqueley Hotel receives rave reviews for their friendliness, attentiveness and willingness to go above and beyond. Guests consistently highlight the exceptional service with many describing the staff as super friendly, kind and attentive. Employees like Hannah and Ivanna stand out for their impeccable service, making stays particularly memorable.
The hospitality and good treatment from the staff create a welcoming atmosphere, contributing significantly to the overall positive experience at the hotel. Whether it’s the great service at the reception or the efficiency and kindness of the employees, the level of care and attentiveness appears to leave a lasting impression on visitors.
The general consensus is that the service is excellent with many guests remarking on the staff's quick responses to inquiries and their helpful nature. The combination of a friendly demeanor and professional service makes the staff at Tunqueley Hotel a standout feature for those seeking a pleasant and fulfilling stay. While some mention the need for renovations, the superb staff attention often overshadows any physical shortcomings of the hotel, ensuring guests feel valued and well cared for.
Parking
Tunqueley Hotel offers parking options to its guests, including a garage available at no extra cost that is conveniently located next to the hotel. However, parking availability is limited and operates on a first-come, first-served basis. Despite having a garage, spaces can be tight and often prove insufficient for the number of guests. Some visitors have found the parking spaces narrow and not ideal for larger vehicles, resulting in some needing to park on the street. The hotel staff provides access to the parking area via a transponder on the room key and although the garage is separate from the hotel, it is situated close by.
Parking is included in the hotel price, but the overall parking experience could benefit from some improvements. Additionally, at times, the garage area has been under construction, which has caused minor inconveniences like dust on parked cars. While a tree in the parking area can hinder movement, the excellent location and attentive staff somewhat mitigate these issues.
Family
Tunqueley Hotel offers a warm and welcoming environment ideal for families with a particularly friendly and attentive staff who provide excellent guidance on local attractions and make the most of the hotel's facilities. Despite the rooms being on the smaller side and somewhat outdated, the hotel is well-maintained and exudes a comfortable, homey feel that guests appreciate. Its central location adds to the convenience, making it easy to explore the surrounding area. While the dining area may be a bit cozy for larger families, the ability to use this space for dinner enhances the pleasant family atmosphere the hotel aims to provide.
No, Tunqueley Hotel doesn't have any pool.
No, a spa isn't available at Tunqueley Hotel.
No, Tunqueley Hotel doesn't allow dogs.
Yes, parking facilities are available at Tunqueley Hotel.