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Summary of reviewsHotel Turismo enjoys a prime location in downtown San Martín de los Andes with guests frequently commenting on the convenience of exploring the area on foot. Its central position, just a few blocks from main attractions and Lacar Lake, is complemented by the quiet neighborhood, making it a peaceful retreat amid the city's bustle.
A major highlight of the hotel is its breakfast, which guests describe as delicious and abundant, featuring a variety of options including homemade and gluten-free items. The dinner service also receives commendations, particularly for its Italian cuisine and reasonable prices. The overall dining experience is enhanced by pleasant atmospheres and attentive staff.
The rooms at Hotel Turismo, while generally clean and comfortable, receive mixed reviews. Positively, guests appreciate the daily maintenance, comfortable bedding and historical charm. However, some critique the lack of air conditioning, noise disturbances and the need for occasional refurbishments.
Cleanliness throughout the hotel is consistently praised, contributing significantly to guest satisfaction. Many appreciate the fresh aroma and well-organized environment. The staff are another standout feature, noted for their friendliness, helpfulness and dedication to guest satisfaction.
While the WiFi experiences are mixed with some guests reporting strong connectivity and others facing issues, the family-friendly atmosphere compensates. Families find the hotel accommodating with services and amenities that cater well to children and parents alike.
Business travelers also find Hotel Turismo appealing, thanks to its excellent service and value for money, although there are occasional issues with discounts not being honored.
Overall, Hotel Turismo offers a compelling blend of prime location, great service, cleanliness and family-friendly amenities, making it a favored choice for those visiting San Martín de los Andes. Despite some minor drawbacks, the general consensus is positive, underscoring the hotel as a valuable, comfortable and convenient lodging option. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Room Types
Superior Quadruple RoomQuadruple room with a cable TV, telephone, heating and private bathroom. Towels and linens are included. It has views of the garden and mountains.
Superior Triple RoomTriple room with a cable TV, telephone, heating and private bathroom. Towels and linens are included. It has views of the garden and mountains.
Superior Double RoomDouble or twin room with a cable TV, telephone, heating and private bathroom. Towels and linens are included. It has views of the garden and mountains.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. The double room features soundproof walls, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a bidet. The double room features soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels.
Standard Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a bidet. The quadruple room features soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Economy Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a bidet. The quadruple room features soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 4 beds.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a bidet. The family room offers soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels.
Guest Reviews
7.9
Good
Location
Hotel Turismo boasts an enviable location, consistently praised by guests for its close proximity to downtown San Martín de los Andes. Guests repeatedly highlight its excellent positioning with the central area, main street and various shops and points of interest just a brief walk away. The hotel's central location allows visitors to leave their cars behind and explore the town on foot, adding to the convenience of their stay.
The quiet neighborhood offers a peaceful retreat while remaining just a couple of blocks from the bustling city center. This makes it easy for guests to access the main attractions, including the lovely beach at Lacar Lake, situated about eleven blocks from the hotel.
In addition to the strategic location, guests commend the friendly and attentive staff, enhancing the overall experience. The hotel also receives positive mentions for its good value for money with the combination of location, service and comfort leaving visitors satisfied. While some criticism exists regarding room location and amenities, the general consensus portrays Hotel Turismo as a well-situated and accommodating choice for travelers exploring San Martín de los Andes.
Breakfast
Hotel Turismo's breakfast offerings receive high praise from many guests, noting the meals as delicious, bountiful and a highlight of their stay. Terms like "excellent," "very good," and "super complete" are recurrent, emphasizing a wide variety of options that cater to diverse tastes, including homemade products and gluten-free bread. Guests appreciate the generous breakfast buffet and the accommodating service, which ensure a satisfying start to the day.
However, some reviews mention areas needing improvement. A few guests found the breakfast to be somewhat chaotic with delays in replenishment and the need to request certain basic items. The variety, while generally praised, was cited as limited by some and there were occasional comments on scarce servings. Despite these minor critiques, the overall impression remains positive, suggesting that Hotel Turismo excels in providing a robust and enjoyable breakfast experience.
Dinner
Hotel Turismo's dinner service has garnered a lot of positive feedback from its guests. The restaurant that operates in the evening is particularly praised for its excellent Italian cuisine, good quality and reasonable prices. Many guests found the dinner and bar service to be very good and regarded the dinner atmosphere as pleasant. The comfort and quality of the dinners were frequently highlighted and the food itself was described as very tasty and delicious. The staff received compliments for their good customer service and treatment, adding to the overall positive dining experience.
For those looking for flexibility, the hotel offers guests the option to have dinner in the restaurant or use the patio facilities, such as the grill, for a different dining experience. While some aspects like the central heating boiler and the need for quietness were mentioned, these did not overshadow the dining experience.
Guests found the dinner service to be convenient and the check-in process combined with the dining experience was noted as particularly good. Although not all reviews were uniformly positive and some minor issues were reported, the majority of feedback about dinner at Hotel Turismo paints a picture of a delightful and reasonably priced dining experience.
Rooms
The guest reviews paint a mixed yet detailed picture of Hotel Turismo's rooms. Positively, the rooms are frequently described as clean with comfortable bedding and being well-maintained on a daily basis. Despite some rooms being small or basic in nature, they have been noted as suitable for short stays with basic amenities adequately provided. Spacious rooms do exist and are highlighted for their comfort and cleanliness. The hotel boasts good room service and a pleasant overall atmosphere with historical charm adding to its character. Several guests appreciated the heating and natural light in the rooms, as well as the convenience and quietness of the location. However, there are recurring mentions of noise disturbances due to poor soundproofing and adjacent noisy neighbors. Many reviews point out that the rooms lack air conditioning or fans, making them uncomfortably hot at times. Some rooms are also called out for being old and in need of refurbishment, particularly in regard to carpets and outdated facilities. Additionally, small bathrooms and a lack of essential furniture like tables have been critiqued. Despite the simplicity and minor imperfections, the overall sentiment conveys that Hotel Turismo provides a comfortable and clean option for travelers, especially those who value location and basic necessities.
Beds
At Hotel Turismo, guest experiences with the beds have been decidedly mixed. A significant number of reviews highlight the comfort of the beds, describing them as comfortable, cozy and able to provide a good night’s sleep with some guests appreciating the comfortable pillows and warm atmosphere. Cleanliness is also mentioned positively with beds being described as clean and the rooms typically quiet and clean.
However, there are a notable number of guests who found the beds less than satisfactory. Comments frequently mention hard mattresses, uncomfortable layers and mattresses that felt old and uneven, leading to uncomfortable sleep for some. Additionally, some reviews noted the beds as being small with bedding that appeared too small or giving an impression of being dirty due to dark colors. Instances of damp bedding and inexperienced dirty pillowcases were also mentioned, which detracted from the overall experience.
Overall, while many guests found the beds at Hotel Turismo comfortable, there is a clear divide with others experiencing significant discomfort and issues with the bedding quality.
Cleanliness
Hotel Turismo has garnered numerous positive remarks concerning its cleanliness, establishing itself as a well-maintained and hygienic option for travelers. Guests frequently comment on the very good cleaning service with many describing the rooms as very clean, cozy and comfortable. The thorough cleaning is evident in the clean carpets, towels and well-kept bathrooms.
The impeccable cleanliness contributes to a sense of comfort and satisfaction among visitors. Despite some mentions of areas needing improvement in hygiene and occasional unclean sheets, the majority of reviews highlight the hotel's consistent attention to cleanliness, from the rooms to the overall facilities. Guests also appreciate the fresh aroma and well-organized environment, further enhancing their stay.
While some aspects like the lack of air conditioning and simple room amenities could be improved, the cleanliness remains a standout feature. For those prioritizing a clean and comfortable stay, Hotel Turismo proves to be a reliable choice with commendable hygiene standards.
Staff
The guest reviews for 'Hotel Turismo' consistently highlight the exceptional staff, noted for their remarkable friendliness, attentiveness and willingness to assist. Guests frequently praised the staff's kindness and the excellent service provided, making interactions warm and welcoming. The hotel team, including receptionists and managers, are particularly mentioned for their helpfulness and responsiveness to guests' needs. Specific individuals received accolades for their outstanding attention, ensuring guests felt well-cared for throughout their stay. The commitment of the staff to provide good service around the clock indicates a high level of dedication. Overall, the staff’s cordial and proactive approach significantly enhances the overall guest experience, making it a standout feature of the hotel.
Wi-Fi
Guests of Hotel Turismo have mixed feelings about the hotel's WiFi services. While some have reported a good internet experience, others have encountered significant issues. Several reviewers mentioned that the WiFi signal was weak, particularly on the upper floors and in adjacent rooms. There were also multiple mentions of having no WiFi signal at all in some rooms and poor connectivity overall. Despite these concerns, a few guests found the WiFi to be very good or okay. It is clear that WiFi performance at Hotel Turismo varies greatly depending on the room's location within the hotel.
Family
Hotel Turismo offers a family-friendly environment that is highly praised by guests, making it an ideal choice for those traveling with kids. The hotel features comfortable accommodations perfect for quiet family trips with a pleasant family atmosphere that ensures a cozy experience for all. Guests appreciate the good prices that cater to family budgets and highlight the friendly and attentive hotel staff who are always on hand to assist with any family needs or questions.
Parents can relax in the evenings, perhaps enjoying a leisurely beer, while the kids are entertained—a testament to the hotel's suitability for families. The temperature is consistently pleasant, contributing to the overall comfort of the stay. Clean and quiet surroundings add to the appeal, creating a serene setting for a family getaway.
The dedication of the staff to providing exceptional service is frequently mentioned. They are described as lovely, welcoming and always ready to give helpful advice and meet family requests around the clock. Such attention to detail ensures that families feel well-cared for throughout their stay.
Overall, Hotel Turismo comes highly recommended for families with children due to its friendly service, attentive staff and conducive atmosphere for a pleasant family vacation.
Business
Hotel Turismo is highly regarded as an ideal stopover on the lakes route, providing excellent service and great value for money. It is especially lauded for its good cost-benefit and reasonable pricing, making it an attractive option for both family and business travelers. The hotel's location is convenient for business purposes with many guests noting its suitability for working and sleeping. Business clients benefit from various appealing offers and accommodation options tailored to their needs. Overall, it caters well to business people seeking effective and budget-friendly lodging solutions. However, there have been occasional issues with the 10% genius discount not being honored, which detracts slightly from the otherwise positive business experience.
No, Hotel Turismo doesn't have any pool.
No, a spa isn't available at Hotel Turismo.
No, Hotel Turismo doesn't allow dogs.
No, parking facilities aren't available at Hotel Turismo.