Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsEmbassy Suites San Marcos Hotel Conference Center has garnered a plethora of positive reviews across several categories, making it a highly recommended destination for travelers. The hotel's location stands out as a significant advantage, offering guests convenient access to local attractions such as the San Marcos Outlet Mall and nearby cities like Austin and New Braunfels. Visitors enjoy the safe, peaceful surroundings and commend the strategic positioning of the hotel for exploring the region. The complimentary breakfast is celebrated as a highlight, with an array of delicious options and a friendly, attentive service adding value to the guest experience.
Rooms at the Embassy Suites are praised for their spaciousness and comfort, suitable for families and longer stays. Amenities such as a mini fridge, microwave, and separate living areas with a sofa contribute to the home-like atmosphere. Although updates to decor and occasional maintenance issues are noted, the overall satisfaction with room quality remains high. Cleanliness, while generally praised, does have mixed reviews; many appreciate the tidy environment, while others suggest further improvements in maintaining consistency across the property.
The staff's dedication is frequently recognized, with many guests commending the exceptional service and warm hospitality. Staff members are noted for going above and beyond to ensure guest satisfaction, despite a few reports of less engaging interactions. The pool, although requiring better maintenance at times, offers a refreshing retreat, particularly well-received by families with children.
Families specifically value the hotel's capacity to meet their needs, with spacious accommodations and thoughtful amenities enhancing their stay. Comfortable beds are another standout feature, with many guests raving about their restful nights and longing to stay under the covers longer.
Overall, Embassy Suites San Marcos Hotel Conference Center is often recommended for its excellent location, comfortable accommodations, and superior service, making it an ideal choice for a variety of travelers, especially families and shopping enthusiasts. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
This hotel offers spacious suites, providing ample room for relaxation and romance. The conference center amenities can also offer additional services that enhance the honeymoon experience.
Family Friendly Hotel
This hotel is ideal for families because of its spacious suites, which provide separate living and sleeping areas. The complimentary cooked-to-order breakfast and evening reception offer additional value and convenience for families, and the indoor pool is a great amenity for kids.
Dog Friendly Hotel
Embassy Suites hotels sometimes accommodate pets. The spacious suites can be more comfortable for guests traveling with dogs.
Hotel with Swimming Pool
The hotel has a swimming pool and fitness facilities. This makes it a suitable option for a user looking for hotels with pool.
Pool Lap Lanes Outdoor Pool
Business Hotel
This hotel features the San Marcos Conference Center with 78,800 square feet of conference space, including a 28,800 sq. ft. grand ballroom that can be divided into 10 sections. It also offers 19 meeting rooms plus 2 private dining rooms. The hotel provides amenities such as a business center, audio-visual equipment rental, and wireless internet.
4-Star Hotel
This hotel offers a conference center, making it suitable for business travelers. It also provides suite accommodations, which typically include more space and amenities than standard hotel rooms.
Hotel with Outdoor Pool
Guests can unwind with a swim in the heated outdoor pool. The pool area includes lounge chairs on the deck for relaxation.
Hotel with Pool Lap Lanes
This hotel includes a pool area where guests can engage in lap swimming. The added benefit of a conference center makes it ideal for business travelers who want to maintain their fitness routine.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Two-Room King Suite - Non-SmokingSuite features a free cooked to order breakfast. Two Flat-screen TVs, a microwave and small fridge are also available.
Suite with Two Queen Beds - Non-SmokingSuite features a free cooked to order breakfast. Two Flat-screen TVs, a microwave and small fridge are also available.
Suite with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.
King Suite with Accessible Tub - Mobility and Hearing Access/Non-SmokingThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Suite with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-SmokingThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Pure Wellness King SuiteThis suite has a microwave, an air purification system and aromatherapy pillow spray. Includes coconut water and a healthy snack.
Pets are not allowed in this room.
Queen Suite with Two Queen Beds - Wellness Allergy FriendlyThis suite has a microwave, an air purification system and aromatherapy pillow spray. Includes coconut water and a healthy snack.
Pets are not allowed in this room.
Corner King SuiteThis suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Queen Corner Suite with Two Queen Beds
Guest Reviews
8.2
Very Good
Location
Embassy Suites San Marcos Hotel Conference Center is highly praised for its exceptional location, offering guests convenient access to a variety of attractions and amenities. The hotel’s proximity to the San Marcos Outlet Mall is particularly noted, making it a prime choice for shopping enthusiasts. Guests appreciate the easy access from the nearby highway, which also provides a central point for visiting nearby cities such as New Braunfels and Austin. The area surrounding the hotel is described as safe, peaceful, and quiet, adding to the overall pleasant experience for visitors. In addition to its strategic location, the hotel offers excellent amenities, including a complimentary breakfast and an inviting bar, further enhancing the stay for its guests. The favorable location and well-maintained facilities make it a perfect base for exploring the San Marcos region.
Breakfast
The breakfast experience at Embassy Suites San Marcos Hotel Conference Center seems to be a highlight for many guests, with overwhelmingly positive feedback. Numerous reviews applaud the breakfast for being both delicious and extensive, offering a wide array of choices that include eggs, bacon, sausage, oatmeal, fruit, yogurt, cereal, pancakes, and even made-to-order omelets. Guests appreciated the consistent quality, noting that food remained well-stocked even during busy periods. The inclusion of Starbucks at a small café also added to the breakfast appeal.
The ambiance and service are frequently mentioned, with guests describing the breakfast environment as friendly and the staff as attentive and efficient. This consistently enjoyable breakfast is often highlighted as a notable feature of the hotel, adding significant value to the stay with its complimentary offering. Suggestions for improvement were minimal, primarily revolving around desires for more variety on weekends. Nevertheless, the breakfast experience at Embassy Suites San Marcos remains a standout aspect for many travelers, contributing positively to their overall hotel experience.
Rooms
The Embassy Suites San Marcos Hotel Conference Center receives glowing praise for its rooms, which are celebrated for their cleanliness and generous size. Many guests describe the rooms as spacious, comfortable, and well-equipped, making them suitable for families and longer stays. The presence of a mini fridge, microwave, and wet bar adds to the convenience, while the separation of the living area with a sofa and TV enhances the feeling of a home away from home. Guests appreciate the hotel's clean environment and location benefits.
However, some reviews note that the decor and furnishings are quite dated, with some mentioning the need for updates to bring the rooms from the past into the present. Instances of unpleasant odors, attributed to old carpets or mildew, were occasionally highlighted, although such issues seemed to be resolved with room changes. Despite these drawbacks, the overwhelmingly positive feedback on room comfort and spaciousness indicates that many guests leave satisfied with their stay.
Beds
Nestled conveniently near the San Marcos outlet mall, Embassy Suites San Marcos Hotel Conference Center is lauded for its exceptionally comfortable beds. Guests frequently rave about the comfort of the mattresses, with many expressing satisfaction and even declaring it the best bed they have experienced. The overall pleasant sleep quality on these beds often seems to entice guests to linger under the covers a bit longer than usual. Despite the widely acknowledged comfort of the main beds, there are some notes of discord about the sofa beds, described as uncomfortable and in need of replacement. While enjoyment of the comfort level varies, the predominant sentiment leans towards guests being pleased with the standard beds, making it a cozy stopover for those visiting the area.
Cleanliness
Embassy Suites San Marcos Hotel Conference Center presents a mixed picture when it comes to cleanliness. On the positive side, many guests have praised the hotel for its clean and spacious rooms, highlighting that both the pool and gym are well-maintained. Several reviews point out the property's cleanliness, quiet atmosphere, and comfortable setting, as well as the friendliness and helpfulness of the staff. The hotel is described as a class act, with some guests being impressed by the overall tidiness and the cleanliness of the rooms.
However, not all experiences are consistent, as other guests expressed dissatisfaction with certain aspects of cleanliness. Some reviews mention rooms that are outdated and in need of deep cleaning, with specifics like dirty carpets and unclean bathrooms being pointed out. Exterior maintenance seems to be a concern as well, with mentions of poor cleaning outside. Additionally, issues such as a lack of comfort due to crowded floors, unpleasant smells, and maintenance problems with amenities like elevators have been noted during busy periods.
Ultimately, while Embassy Suites San Marcos Hotel Conference Center delivers a clean and comfortable experience for many, there is room for improvement in maintaining consistent cleanliness standards across the entire property.
Staff
At Embassy Suites San Marcos Hotel Conference Center, the dedication of the staff leaves a lasting impression on guests. Many are quick to commend the exceptional service, highlighting how the team goes above and beyond to ensure a comfortable stay. From the courteous and professional approach of the front desk personnel to the kind efforts of the housekeeping team, the staff is consistently described as friendly, helpful, and accommodating. Notably, they show genuine care for guests, as evidenced by thoughtful gestures like surprising a child with birthday treats.
While most interactions are positive, with staff members noted for being incredibly welcoming and responsive, some guests did encounter less satisfactory experiences where certain employees seemed less engaging. Overall, the commitment to guest satisfaction is a recurring theme, with many appreciating the seamless service and warm hospitality. Whether it's making great drinks during happy hour or ensuring clean and comfortable accommodations, the team's efforts contribute significantly to the enjoyable atmosphere and are a key reason for guests recommending the hotel.
Pool
The pool at Embassy Suites San Marcos Hotel Conference Center offers a satisfactory experience for guests, particularly families with children. It is described as a large, saltwater pool that is refreshing and well-sized, providing ample space for kids to enjoy their time. However, the pool area receives mixed feedback regarding cleanliness, with some guests noting the presence of flies and bugs. Additionally, facilities like poolside food service are not available, and occasional issues with the hot tub being improperly maintained were reported. Despite these challenges, the pool is seen as a decent and enjoyable feature, allowing guests the opportunity to relax and even have small social gatherings nearby.
Family
Embassy Suites San Marcos Hotel Conference Center offers a welcoming environment that caters well to families traveling with children. The hotel is praised for its spacious rooms, which comfortably accommodate families with multiple kids, allowing them to enjoy themselves without disturbing others. Families appreciate the two separate living areas, providing ample space for activities and relaxation. The hotel staff is generally friendly and attentive, adding to the convenience and comfort of the stay. Guests highlight the hotel's excellent location, with easy access to shopping, entertainment, and dining options just minutes away. Amenities such as room service and thoughtful touches like snack bags are well-received by families, ensuring kids are entertained and satisfied. The hotel's cleanliness and comfort contribute to a peaceful night’s rest. Furthermore, the option to have a small cookout in the parking lot while enjoying the pool adds to the family-friendly atmosphere. Overall, it is considered a great choice for family vacations, offering quality time and enjoyable experiences for both kids and adults.
Yes, Embassy Suites San Marcos Hotel Conference Center has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Embassy Suites San Marcos Hotel Conference Center.
Yes, Embassy Suites San Marcos Hotel Conference Center welcomes dogs.
No, parking facilities aren't available at Embassy Suites San Marcos Hotel Conference Center.
Yes, Embassy Suites San Marcos Hotel Conference Center has a gym.