San Juan18.44256100,
-66.01609500,
Urb. Biaescochea Rosa Street #4 Isla Verde(Show on Map)
7.1
Good
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Summary of reviewsCoral Suites in Isla Verde garners positive attention for its strategic and central location, making it a favored destination for those seeking a beachside retreat. Guests appreciate its close proximity to the airport, beautiful beaches, a diverse array of restaurants, shops, bars, nightclubs and casinos, as well as its easy access to freeways. Although there are minor inconveniences related to noise from nearby airplanes and occasional room assignment issues, the overall sentiment underscores the convenience and excellent positioning of the property.
The rooms at Coral Suites are notably spacious, comfortable and well-equipped. Guests highlight the ample living space and the privacy provided by independent entrances. While some critiques point to areas for improvement in room cleanliness and minor upkeep, the general feedback praises the spacious, comfortable nature of the suites with special emphasis on features like private kitchens which enhance the guest experience.
The staff at Coral Suites are recognized for their friendliness, politeness and attentive service. Guests often commend the front desk team for their helpfulness and rapid resolution of issues. Although there's a suggestion for additional training for some newer staff members, the overall impression is that the service quality significantly contributes to guest satisfaction.
The pool area, though receiving mixed reviews, is appreciated for its cleanliness and suitability for families, particularly the small outdoor pool and splash pool for kids. However, some guests mention that it can get crowded and lacks adequate lounging chairs, indicating areas where the pool facilities could be enhanced.
Guests value the proximity of Coral Suites to the beach, often just a short walk away, which adds to the appeal of a beachside stay. This convenience is complemented by easy access to nearby shops and bars.
While some logistical concerns arise with parking, specifically the limited spots and occasional charges, the substantial parking lot, although underutilized, could potentially address these issues if managed more effectively.
Finally, the feedback on bedding is mixed with some guests finding the beds comfortable, whereas others report issues with hardness, noise and cleanliness. There seems to be a need for improvement in the maintenance and quality of the beds and pillows to ensure a consistently comfortable sleep experience.
In summary, Coral Suites in Isla Verde stands out for its prime location, spacious and comfortable rooms and friendly service, although some improvements in cleanliness, pool facilities, parking management and bedding quality could further enhance guest satisfaction. Show more
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Categories
Hotel near The Beach
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
7.1
Good
Location
Nestled in the heart of Isla Verde, Coral Suites' prime location receives glowing praise from guests. It's conveniently close to the airport, making travel easy and is within walking distance to beautiful beaches, numerous restaurants, shops, bars, nightclubs and casinos. The property offers easy access to freeways and is central to almost everything guests would require. The proximity to the sea and various activities makes it a favorable choice for a beachside retreat. Though there were minor inconveniences like noise from nearby airplanes and occasional issues with room assignments, the overall consensus highlights the excellent, convenient and central positioning of Coral Suites.
Rooms
Coral Suites offers impressively spacious accommodations, noted for their comfort and ample space. The suites are well-equipped with all the necessary amenities, providing a cozy and private environment. Guests appreciate the independent entrance to the suites and the generous space in the living rooms. Many reviews highlight the comfortable and well-maintained nature of the apartments with several describing them as beautiful and pleasant.
However, some reviews mention areas for improvement, specifically regarding room cleanliness and minor upkeep issues like painting. Despite these concerns, the overall sentiment remains positive with frequent praise for the spaciousness and comfort of the suites. A standout feature is the private kitchen included in some suites, enhancing the convenience for guests. While there was an isolated complaint about parking, the majority of feedback focuses on the enjoyable and comfortable stay provided by the spacious suites at Coral Suites.
Beds
Guests at Coral Suites have mixed feelings about the beds. While some found the beds comfortable and appreciated the availability of bed sheets, recurring issues were noted. Many guests found the beds to be hard and uncomfortable with a few pointing out that the beds were noisy and had partially given way. The quality of the pillows was frequently criticized for being inadequate, failing to provide sufficient cushioning. There were also instances where the sofa bed was either broken or considered too fragile. Cleanliness was a concern for some with reports of bed sheets containing hair from previous occupants and visible stains. Overall, there seems to be room for improvement in the comfort and maintenance of the bedding at Coral Suites.
Cleanliness
Coral Suites has received a mix of feedback regarding its cleanliness. While some guests found their suites to be clean and satisfactory for spending the night, praising the friendly staff, others noted considerable issues. Multiple reviews highlighted dirty floors, bathrooms with black mold on tiles and walls and mussy conditions including mildew and even fungus. There were complaints about specific items such as bed covers, sleeper couch sheets and issues with mud on the floor. Several guests indicated that more detailed cleaning was necessary, pointing out overlooked areas like the laundry and the presence of hairs and stains on the sofa. While the overall cleaning was seen as acceptable by some, a deeper, more thorough cleaning would be beneficial.
Staff
The staff at Coral Suites generally receive positive feedback for their friendliness, politeness and responsiveness. Guests frequently highlight the great customer service and note that the staff is well-trained and accommodating. The front desk team, in particular, is praised for being helpful, kind and quick to address and compensate for any issues. However, there are occasional comments suggesting that some new staff members could benefit from additional customer service training. Overall, the service provided by the staff at Coral Suites appears to be a strong point of the hotel, contributing significantly to guest satisfaction.
Pool
The pool area at Coral Suites receives mixed feedback from guests. Many highlight that the pool is very clean and consider it good for a relaxing swim. It features a small outdoor pool and a splash pool for kids, making it a popular spot for families. However, some guests note that the pool can feel a bit crowded at times and there are no chairs available for lounging. The condition of the surrounding areas and certain rooms seems to have room for improvement, which slightly affects the overall pool experience. Overall, while the pool is appreciated for its cleanliness and suitability for children, there are a few areas that could benefit from enhancements to improve guest satisfaction.
Beach
Coral Suites boasts an enviable location that places guests just steps away from beautiful beaches. The hotel's proximity to the beach is consistently highlighted with guests enjoying the convenience of being just a block or a short three-minute walk away. Additionally, the location offers easy access to nearby shops and bars, making it a central spot for enjoying both the sea and local attractions. Overall, guests find the location ideal for a beachside stay.
Parking
Coral Suites has some notable challenges when it comes to parking. Several guests have pointed out issues such as the limited number of parking spots available with some having to park on the street. There is also concern about charges for parking, which has been mentioned multiple times. In some instances, parking spaces were occupied by restaurant employees, further complicating the situation. While there is a big parking lot, it seems that it is not sufficiently accessible or adequate for all guests. Overall, it appears that the hotel may need to improve the availability and management of parking to enhance the guest experience.
Yes, Coral Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Coral Suites.
No, Coral Suites doesn't allow dogs.
Yes, parking facilities are available at Coral Suites.