Hampton Inn & Suites San Juan

San Juan , , 6530 Isla Verde Avenue (Show on Map)


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Summary of reviewsThe Hampton Inn & Suites San Juan is a standout hotel that boasts an excellent location, convenient for exploring San Juan and its surroundings. Guests loved the quality and variety of breakfast offered and were particularly impressed with the friendly, helpful and courteous staff. The rooms are spacious, clean and comfortable with most reviewers praising the hotel's exceptional cleanliness throughout the property. Families with children will appreciate the kid-friendly atmosphere with the pool and beach located within walking distance. The pool area is well-maintained and a highlight of guests' stays. While some guests found the added cost of parking disappointing, overall the hotel is considered a great experience. It's a perfect option for anyone looking for a relaxing stay with great facilities and excellent customer service.
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Hotel near The Beach

Eco Friendly Hotel

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  

Name of the pool: Pool
Location of the pool: Outdoor pool
Pool maximum depth: 5 ft
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Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types
King Suite with Pool View This spacious two-room suite offers pool views and a separate living area. Amenities include a 37" LCD TV, microwave, refrigerator, coffee maker and free WiFi.

King Room This room features a 32" LCD TV, free WiFi and a comfortable seating area. Additional amenities include a refrigerator, work desk and coffee maker.

Double Room with Two Double Beds This room features a 37" LCD TV and free WiFi. Additional amenities include a work desk and coffee maker.

Suite with Two Double Beds and Pool View This suite features a separate living area with sofa bed.

Double Room with Two Double Beds and Roll-In Shower This quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.

Deluxe Double Room with Pool View This quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.

Deluxe King Room with Pool View This double room offers a tea and coffee maker and a TV. The unit has 1 bed.

About Hampton Inn & Suites San Juan
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Guest Reviews
8.9
Excellent
Location
The location of the Hampton Inn & Suites San Juan is a standout feature according to guest reviews. The hotel is perfectly situated for easy access to the airport, making it an ideal choice for those with early or late flights. It's also within walking distance of the beach and numerous restaurants, offering guests a convenient and enjoyable stay. The central location of the hotel makes it easy to explore the area with many attractions and amenities in close proximity. Overall, guests rave about the hotel's excellent location, describing it as a great base for exploring San Juan and its surroundings.

Breakfast
Guests of the Hampton Inn & Suites San Juan have given great feedback about the breakfast at the hotel. Many have enjoyed the quality and variety of breakfast offerings, including a large selection of hot and cold options. The hotel offers complimentary breakfast and there is a lot to choose from, whether guests prefer a continental or hot breakfast. Some guests have even mentioned that the breakfast was above and beyond their expectations. Others have enjoyed happy hour and the breakfast, which had a variety of items to choose from, including grilled made-to-order options, vanilla waffles and a variety of fruits, oatmeal, waffles, bread, bagels and coffee. Though some have noted that the to-go breakfast was a bit strange (consisting of a bagel with peanut butter, an apple and water), overall the breakfast was excellent, pleasant, balanced and nutritious. While some guests felt that the breakfast could improve in terms of variety and quality, most seemed very happy with their breakfast experience.

Rooms
Hampton Inn & Suites San Juan offers comfortable and clean rooms that are perfect for a relaxing stay. Although some guests experienced minor issues such as a malfunctioning TV and hard-to-control air conditioning, these were deemed as minor details. The hotel's housekeeping service was praised by most guests with some even describing their rooms as "super clean" and "neat and very clean." The rooms were also spacious with some guests appreciating the extra space in suites that comfortably accommodated three people. Despite some complaints about noise and small rooms, most guests had a great experience and enjoyed the quiet, comfortable atmosphere. Overall, Hampton Inn & Suites San Juan offers excellent accommodation with friendly customer service and a delicious breakfast.

Cleanliness
If you're looking for a clean and comfortable stay in San Juan, then the Hampton Inn & Suites is a great choice. Guests rave about the cleanliness of the property and the exceptional level of service from the friendly staff. The location is also praised for being close to shops, restaurants and the beach. The breakfast and happy hour are must-tries and the facilities are always well-maintained. Although some guests note minor issues such as a musty smell or a dirty jacuzzi, overall, the hotel is considered spotless with excellent cleanliness in the rooms and throughout the property.

Staff
The staff at the Hampton Inn & Suites San Juan have received consistent praise from guests with many describing them as friendly, courteous and extremely helpful. Special mentions were given to housekeeper Isa, receptionist Alanis and cook Gio. Guests were impressed with the staff's resourcefulness and willingness to go the extra mile to ensure their happiness. The hotel was also commended for its well-trained and professional staff who provided outstanding customer service. Despite a few negative comments, the vast majority of guests had an enjoyable experience and found the staff to be a standout feature of their stay.

Pool
If you're looking for a great pool to relax and cool off in, Hampton Inn & Suites San Juan has you covered. The pool bar/restaurant serves delicious food and drinks and the pool area is great for lounging. Some reviewers did mention that a bigger pool would be nice, but overall the pool and other common areas are super. The free happy hour and food at the poolside bar were excellent and the pool stayed open late until 9pm. While the pool was closed for renovations during some stays, when open it was amazing and even had a swim-up bar. Reviewers praised the pool area for being well-maintained and private and even though some mentioned that the pool was a bit cold, it was still beautiful. Families appreciated the kid-friendly atmosphere, but some suggested a designated pool play area for kids. The only downside was that some reviewers noted that the pool area needed to be cleaned more often. Despite these complaints, the pool and surrounding area received positive reviews and was a highlight of many guests' stays.

Beach
The Hampton Inn & Suites San Juan boasts an excellent location with the beach and various restaurants within walking distance. Guests can easily enjoy the sand and sun with free beach chairs provided by the hotel. Convenience is key as grocery stores and the airport are also located nearby. The hotel's friendly staff further enhance the experience, making it the perfect destination for a relaxing beach vacation.

Parking
Guests at the Hampton Inn & Suites San Juan mentioned that they found the on-site parking convenient and appreciated the attentiveness and kindness of the staff. However, some guests expressed disappointment at having to pay an additional fee for parking on top of the resort fees or nightly stay. There were also concerns raised about the cost of parking and the lack of inclusion in the room rate. One guest highlighted the issue of accessible parking being unavailable due to other guests violating ADA regulations. Overall, the parking situation received mixed reviews with some guests feeling inconvenienced by the added cost.

Family
Hampton Inn & Suites San Juan is a perfect destination for a family vacation, as confirmed by the reviews of their guests. The rooms are spacious enough to accommodate families and the hotel staff is always ready to assist in making sure the family is well taken care of. The hotel is located at a prime spot, close to popular tourist attractions like Old San Juan, beaches and the Condado area. The swimming pool is a hit among children and the place is exceptionally clean. Families with autistic children will find the hotel's rooms perfect for them. Guests had enjoyable stays with their families and highly recommend the hotel to others.

3 Star
The Hampton Inn & Suites San Juan is a pleasant hotel, offering guests a nice stay with great facilities and excellent staff. While some guests found the hotel a bit overpriced for what they got, others enjoyed their stay without any issues. The hotel is within guests' expectations and provides a good experience overall. While some found the price a bit high, others found it to be well worth the money. One guest did express disappointment over the resort fee charged at check-in, but overall, guests enjoyed their stay and would recommend it to others.


Yes, Hampton Inn & Suites San Juan has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hampton Inn & Suites San Juan.

No, Hampton Inn & Suites San Juan doesn't allow dogs.

Yes, parking facilities are available at Hampton Inn & Suites San Juan.

Yes, Hampton Inn & Suites San Juan has a gym.
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