Hampton by Hilton San Juan del Rio

San Juan del Rio 20.41106600, -99.98234800 , Avenida Central, 239 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hampton by Hilton San Juan del Rio is generally well-regarded by guests, particularly for its convenient location and overall cleanliness. The hotel is noted for its good access to the city and proximity to attractions like Tequisquiapan, making it a practical choice for visitors looking to explore the area. Guests appreciate the ample parking, complimentary complete breakfast and the friendly, attentive service from the staff. Moreover, the hotel's implementation of effective COVID protocols reassures travelers about their safety.

The breakfast receives both compliments and some criticism. While many guests enjoy the tasty and well-prepared buffet, others feel that it could benefit from a greater variety of dishes and improvements in quality. Early breakfast hours are a hit with early risers, though some guests find the serving style restrictive.

The rooms at Hampton by Hilton San Juan del Rio generally receive positive feedback for their comfort and cleanliness. Guests praise the cozy, modern facilities and particularly highlight the "super comfortable" beds and pillows, which contribute to a restful stay. However, some guests point out issues such as limited space, small room sizes, ventilation reliance on air conditioning and minor cleanliness concerns in the bathroom.

The hotel's dedication to cleanliness is frequently mentioned positively with guests noting the immaculate facilities and high hygiene standards. The breakfast area and overall hotel environment reflect a strong commitment to maintaining cleanliness.

The staff is highly praised for their kindness, attentiveness and overall excellent service. Reviews often highlight the friendly reception and the staff’s commitment to anti-COVID measures, though there are minor suggestions for improving cleaning services and occasional check-in hiccups.

Regarding the beds, most guests find them very comfortable with positive comments about the softness and support provided by the mattresses and pillows. There are a few remarks about dirty bedding or uncomfortable pillows and mattresses, but these are relatively rare.

In summary, Hampton by Hilton San Juan del Rio is a solid choice for travelers seeking a clean, convenient and comfortable stay, supported by friendly and attentive staff. While there is room for improvement in certain areas, the hotel's positive attributes largely contribute to a satisfying guest experience.
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Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Queen Room - Non-Smoking The Queen Room offers a coffee maker and flat-screen cable TV as in-room amenities. The room also has a working desk, ironing appliances and a wardrobe. The bathroom comes with shower and a hairdryer.

Double Room with Two Double Beds - Non-Smoking This quadruple room features a coffee machine and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.6
Very Good
Location
Hampton by Hilton San Juan del Rio enjoys a generally favorable reception for its location among guests. Many appreciate the convenience, noting its good access to the city and proximity to nearby attractions like Tequisquiapan, which can be reached within a quick 20-minute drive. The hotel's location is highlighted for being good overall with easy parking and complete breakfast often mentioned as added benefits. The staff's friendliness and attentive service further enhance the guest experience. Additionally, the hotel has implemented very good COVID protocols, reassuring travelers about their safety.

However, some reviews point out that the hotel is situated far from the city center and suggest limited transportation options in the area. An aspect to be aware of is the presence of a processed food factory nearby, occasionally causing strong odors. Despite this, the benefits of Hampton by Hilton's strategic location make it a solid choice for visitors. The hotel's location continues to be a key highlight for its guests, especially those looking to explore and stroll around the vicinity.

Breakfast
The breakfast at Hampton by Hilton San Juan del Rio receives mixed reviews from guests with a notable emphasis on both the positive and negative aspects. Many guests appreciate the breakfast for being delicious, good and tasty with some describing it as excellent. The complimentary buffet is often praised for its high-level facilities and modern equipment. Early risers might appreciate that breakfast is available starting at 6 am, which is convenient for those with early activities.

However, some guests feel that the breakfast lacks variety and can be rather basic, suggesting that it could benefit from a broader selection of dishes and drinks. A few reviews pointed out that the breakfast items were sometimes cold and lacked quality. Additionally, some mentioned the serving style during the buffet might be restrictive compared to other hotels, as waiters serve the food, potentially limiting the buffet experience.

Overall, while many guests find the breakfast suitable for the quality of the Hampton chain and note the friendliness of the staff, others believe there is room for improvement in terms of variety and quality.

Rooms
Hampton by Hilton San Juan del Rio generally receives positive reviews regarding its rooms with guests frequently praising the comfort and cleanliness of the facilities. The rooms are described as cozy, spacious and modern, equipped with everything necessary for a comfortable stay. Many guests highlight the "super comfortable" beds and amazing pillows, contributing to a restful experience.

Attention from the staff is often mentioned positively, adding to the overall hospitable environment of the hotel. The rooms and bathrooms are noted to be clean and well-maintained, aligning with guests' expectations for comfort and functionality.

However, some reviews point out a few drawbacks, such as limited space and small room sizes with the largest available bed being a queen. Ventilation issues are mentioned with rooms relying solely on air conditioning. Some guests also note that the bathroom amenities could use improvement, citing problems like a curtain replacing the shower door and occasional minor cleanliness issues.

Despite these minor concerns, the hotel remains a very good option for travelers looking for a quiet and comfortable place to stay in San Juan del Rio.

Beds
Hampton by Hilton San Juan del Rio receives a mix of feedback regarding the comfort of its beds. Many guests have praised the beds as being very comfortable, highlighting the softness of the mattresses and the overall comfort of both the beds and pillows. There are repeated mentions of the beds being super comfortable and contributing positively to their stay. However, there are a few criticisms as well. Some reviewers noted that the bedding was dirty and not all found the pillows to be pleasant with some describing them as uncomfortable. Additionally, a few guests experienced discomfort from the mattresses, describing them as worn out or unfamiliar. Despite these occasional negative remarks, the general consensus leans towards the beds and pillows being a significant comfort feature of the hotel, contributing to a restful experience for most visitors.

Cleanliness
Hampton by Hilton San Juan del Rio receives numerous positive remarks regarding its cleanliness and comfort. Guests consistently highlight the hotel's immaculate facilities, describing them as very clean and well-maintained. The rooms are frequently noted for their cleanliness and comfort, contributing to a relaxing stay. The breakfast area and service are also commended for upholding high standards of hygiene.

The staff's attentiveness and friendliness further enhance the positive experience with many reviews emphasizing excellent service across various areas of the hotel. Despite some isolated mentions of specific areas requiring better cleaning, such as the shower and carpet, the majority of feedback reflects a strong commitment to cleanliness and guest satisfaction. Overall, Hampton by Hilton San Juan del Rio stands out for maintaining a clean and comfortable environment, making it a reliable choice for travelers.

Staff
The staff at Hampton by Hilton San Juan del Rio consistently receives high praise from guests for their kindness, attentiveness and excellent service. Many reviews highlight the very friendly and well-prepared nature of the staff, contributing to a welcoming atmosphere. Guests frequently comment on the incredible attention and excellent treatment they received, noting that the staff's commitment extends to maintaining anti-COVID measures.

While the cleaning services are generally good and sometimes deemed wonderful, there are occasional remarks suggesting they could be slightly improved. The breakfast service is appreciated for being well-stocked, thanks to the kitchen staff's dedication to providing excellent service. Despite a minor hiccup with check-ins at the reception, the helpful and kind approach of the staff overall leaves a positive impression on guests. The service towards the local vineyards also receives commendation for its quality.


No, Hampton by Hilton San Juan del Rio doesn't have any pool.

No, a spa isn't available at Hampton by Hilton San Juan del Rio.

No, Hampton by Hilton San Juan del Rio doesn't allow dogs.

Yes, parking facilities are available at Hampton by Hilton San Juan del Rio.

Yes, Hampton by Hilton San Juan del Rio has a gym.

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