Info
Summary of reviewsTerrazas de Guadalupe is highly recommended for its prime location, especially appealing to nature enthusiasts keen to explore Las Gachas. The hotel's proximity to the entrance of the walking path, a short 20-minute walk or 8-minute drive, combined with its tranquil countryside setting close to the charming town of Guadalupe, makes it an ideal spot for ecotourism. The modern and pet-friendly facilities further enhance the convenience of this well-positioned accommodation.
The breakfast offerings receive consistently high marks, praised for their quality, deliciousness and hearty nature. Although some guests noted limitations in variety and occasional service delays, the overall breakfast experience is described as satisfying. Dinner experiences are generally positive with guests enjoying the tasty food. However, some feel the quality-price ratio could improve with suggestions for more menu variety, faster service and better portion sizes.
The rooms at Terrazas de Guadalupe are noted for their spaciousness, comfort and practicality, making them suitable for families or groups. Guests appreciate the cleanliness and design of the bathrooms, describing the rooms as cozy despite some remarks about their austere decor and poor natural lighting. The rooms are kept very clean and are generally considered worth the price, offering a satisfactory level of privacy and comfort.
Cleanliness is another highlight with many guests complimenting the spotless condition of the rooms and facilities. While some minor issues were noted, such as the occasional dirty jacuzzi or pool and the need for better towel maintenance, the overall feedback reflects a well-maintained hotel.
The staff at Terrazas de Guadalupe are frequently praised for their friendliness, attentiveness and excellent hospitality with individuals like Camilo and Monica receiving special mentions. Despite occasional mentions of disorganization and the need for better training, the staff's dedication to providing exceptional service significantly enhances the guest experience.
The swimming pool stands out as a noteworthy feature, admired for its beauty, cleanliness and the stunning sunset views it offers. It is especially enjoyed by families and is appreciated for its size and extended evening hours. Though some guests suggested improvements such as adding more chairs and shaded areas, the pool remains a key attraction.
The beds receive mixed reviews; while many guests find them comfortable with good quality linens, others feel the pillows are too hard and mention issues with flimsy blankets or an unpleasant smell. Nonetheless, the general consensus is that the rooms are clean and comfortable, contributing to an enjoyable stay.
For pet owners, Terrazas de Guadalupe offers a welcoming atmosphere with dog-friendly policies and amenities. The staff's caring attitude towards pets, even going so far as to take care of abandoned animals, is commendable. Although some guests raised concerns about the presence of dogs in the dining area and potential noise disruptions, animal lovers will appreciate the hotel's inclusive stance towards pets.
Overall, Terrazas de Guadalupe offers a delightful blend of excellent location, friendly staff, clean and comfortable accommodations and a standout swimming pool, making it a favored choice for visitors.
Show moreRead review summaries for all categories
Categories
