Terrazas de Guadalupe
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Summary of reviewsTerrazas de Guadalupe is highly recommended for its prime location, especially appealing to nature enthusiasts keen to explore Las Gachas. The hotel's proximity to the entrance of the walking path, a short 20-minute walk or 8-minute drive, combined with its tranquil countryside setting close to the charming town of Guadalupe, makes it an ideal spot for ecotourism. The modern and pet-friendly facilities further enhance the convenience of this well-positioned accommodation.
The breakfast offerings receive consistently high marks, praised for their quality, deliciousness and hearty nature. Although some guests noted limitations in variety and occasional service delays, the overall breakfast experience is described as satisfying. Dinner experiences are generally positive with guests enjoying the tasty food. However, some feel the quality-price ratio could improve with suggestions for more menu variety, faster service and better portion sizes.
The rooms at Terrazas de Guadalupe are noted for their spaciousness, comfort and practicality, making them suitable for families or groups. Guests appreciate the cleanliness and design of the bathrooms, describing the rooms as cozy despite some remarks about their austere decor and poor natural lighting. The rooms are kept very clean and are generally considered worth the price, offering a satisfactory level of privacy and comfort.
Cleanliness is another highlight with many guests complimenting the spotless condition of the rooms and facilities. While some minor issues were noted, such as the occasional dirty jacuzzi or pool and the need for better towel maintenance, the overall feedback reflects a well-maintained hotel.
The staff at Terrazas de Guadalupe are frequently praised for their friendliness, attentiveness and excellent hospitality with individuals like Camilo and Monica receiving special mentions. Despite occasional mentions of disorganization and the need for better training, the staff's dedication to providing exceptional service significantly enhances the guest experience.
The swimming pool stands out as a noteworthy feature, admired for its beauty, cleanliness and the stunning sunset views it offers. It is especially enjoyed by families and is appreciated for its size and extended evening hours. Though some guests suggested improvements such as adding more chairs and shaded areas, the pool remains a key attraction.
The beds receive mixed reviews; while many guests find them comfortable with good quality linens, others feel the pillows are too hard and mention issues with flimsy blankets or an unpleasant smell. Nonetheless, the general consensus is that the rooms are clean and comfortable, contributing to an enjoyable stay.
For pet owners, Terrazas de Guadalupe offers a welcoming atmosphere with dog-friendly policies and amenities. The staff's caring attitude towards pets, even going so far as to take care of abandoned animals, is commendable. Although some guests raised concerns about the presence of dogs in the dining area and potential noise disruptions, animal lovers will appreciate the hotel's inclusive stance towards pets.
Overall, Terrazas de Guadalupe offers a delightful blend of excellent location, friendly staff, clean and comfortable accommodations and a standout swimming pool, making it a favored choice for visitors.
Categories
The breakfast offerings receive consistently high marks, praised for their quality, deliciousness and hearty nature. Although some guests noted limitations in variety and occasional service delays, the overall breakfast experience is described as satisfying. Dinner experiences are generally positive with guests enjoying the tasty food. However, some feel the quality-price ratio could improve with suggestions for more menu variety, faster service and better portion sizes.
The rooms at Terrazas de Guadalupe are noted for their spaciousness, comfort and practicality, making them suitable for families or groups. Guests appreciate the cleanliness and design of the bathrooms, describing the rooms as cozy despite some remarks about their austere decor and poor natural lighting. The rooms are kept very clean and are generally considered worth the price, offering a satisfactory level of privacy and comfort.
Cleanliness is another highlight with many guests complimenting the spotless condition of the rooms and facilities. While some minor issues were noted, such as the occasional dirty jacuzzi or pool and the need for better towel maintenance, the overall feedback reflects a well-maintained hotel.
The staff at Terrazas de Guadalupe are frequently praised for their friendliness, attentiveness and excellent hospitality with individuals like Camilo and Monica receiving special mentions. Despite occasional mentions of disorganization and the need for better training, the staff's dedication to providing exceptional service significantly enhances the guest experience.
The swimming pool stands out as a noteworthy feature, admired for its beauty, cleanliness and the stunning sunset views it offers. It is especially enjoyed by families and is appreciated for its size and extended evening hours. Though some guests suggested improvements such as adding more chairs and shaded areas, the pool remains a key attraction.
The beds receive mixed reviews; while many guests find them comfortable with good quality linens, others feel the pillows are too hard and mention issues with flimsy blankets or an unpleasant smell. Nonetheless, the general consensus is that the rooms are clean and comfortable, contributing to an enjoyable stay.
For pet owners, Terrazas de Guadalupe offers a welcoming atmosphere with dog-friendly policies and amenities. The staff's caring attitude towards pets, even going so far as to take care of abandoned animals, is commendable. Although some guests raised concerns about the presence of dogs in the dining area and potential noise disruptions, animal lovers will appreciate the hotel's inclusive stance towards pets.
Overall, Terrazas de Guadalupe offers a delightful blend of excellent location, friendly staff, clean and comfortable accommodations and a standout swimming pool, making it a favored choice for visitors.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
About Terrazas de Guadalupe
License: 57427
Guest Reviews
Location
Breakfast
However, a few guests feel there is room for improvement, mentioning limitations in variety and occasional delays in service. Despite some minor criticisms, the majority of the feedback points to a broadly favorable breakfast experience, complemented by the hotel's excellent service and ideal location.
Dinner
However, the dining experience isn't without its drawbacks. Many guests feel that the quality-price ratio does not meet expectations with some mentioning that the portions do not justify the cost and the prices being considered expensive. The service, while adequate, often suffers from slow delivery, suggesting a need for more staff during peak dinner times. The menu's limited options, especially for light dinners and vegetarian choices, also leave some guests wanting more variety.
Overall, while the taste and quality of the meals generally receive positive remarks, there are areas, particularly in service efficiency and pricing, that could use improvement to enhance the overall dining experience at Terrazas de Guadalupe.
Rooms
Beds
However, some guests found the pillows to be hard and the mattresses not entirely comfortable. While some appreciated the good quality of the blankets, others mentioned that the blankets were flimsy and didn't keep them warm with some even reporting an unpleasant smell. Improvements in towels and pillows were suggested by some reviewers.
Despite these occasional inconveniences, the general consensus reflects that the rooms were clean and comfortable, making the stay at Terrazas de Guadalupe generally enjoyable.
Cleanliness
The facilities, including the pool, generally receive favorable comments regarding cleanliness, though a few reviews mention that the pool cleanliness could improve. Similarly, the jacuzzi and bathroom conditions received less favorable feedback with some guests pointing out issues such as a dirty Jacuzzi and bathrooms that occasionally smell bad. Some minor cleanliness concerns were raised about towels' odor and the need for better overall cleanliness.
Despite these issues, the staff is noted for their friendliness and the hotel is well-regarded for its strategic location and large breakfast offerings. While there are areas for improvement, guests who prioritize room cleanliness seem to find Terrazas de Guadalupe a satisfactory choice.
Staff
However, there are occasional mentions of areas where improvement is needed. Some reviews note that the staff can be disorganized and may lack thorough training and customer service experience. There are also remarks about the need for more welcoming attitudes and proper use of antivirus protection items. Despite these points, the majority of feedback underscores the staff's efforts and the positive impact of their attentive and caring nature. Overall, the staff's dedication to providing great service remains a highlight for many guests at 'Terrazas de Guadalupe'.
Pool
Additionally, some guests enjoyed the convenience of using the pool even after checking out. However, there are a few suggestions for improvement, such as adding more chairs and creating shaded areas for comfort. Despite minor criticisms regarding occasional dirtiness and the pool's temperature, the positive feedback significantly outweighs the negative, solidifying the pool as a key feature of the hotel. Guests also appreciate the combination of the pool, restaurant and scenic views, enhancing their overall experience.
Outdoor Pool
Dog Friendly
Yes, Terrazas de Guadalupe has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Terrazas de Guadalupe.
Yes, Terrazas de Guadalupe welcomes dogs.
Yes, parking facilities are available at Terrazas de Guadalupe.
No, Terrazas de Guadalupe doesn't have a gym.
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