Emotions by Hodelpa Puerto Plata
San Felipe de Puerto Plata
19.77029400,
-70.64508500
,
Playa Dorada - Puerto Plata P. Box 56
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Summary of reviews'Emotions by Hodelpa Puerto Plata' located in the idyllic Playa Dorada region, receives high praise for its prime beachfront location, offering spectacular sea views and easy access to both the beach and the city of Puerto Plata. The central positioning within the complex ensures guests find everything conveniently close, enhancing the overall convenience and appeal of the hotel. The rooms are often highlighted for their comfort, cleanliness and strategic positioning near amenities, which contribute to the guests’ cozy and pleasant stays.
Breakfast receives notably positive feedback, often described as very good or even the highlight of the culinary offerings. The breakfast on the beach is specifically appreciated for offering a superb experience. Despite some comments regarding the lack of variety and early closure of the buffet, the overall sentiment remains positive.
The dining experience, particularly for dinner, is mixed but leans towards the positive with praise for the Italian and Mexican restaurants. The quality of food and attentive service stand out, although there are criticisms about limited variety, repetitive menus and difficulties with reservations. Despite these critiques, many guests still describe the food as good or amazing.
Rooms generally receive favorable reviews, noted for their spaciousness, beauty and comfort. While occasional issues such as dated decor, musty odors and some maintenance problems are mentioned, the overall comfort and pleasant ambiance are frequently emphasized. The availability of modern facilities and the convenience of room amenities such as mini-fridges further enhance the guest experience.
Cleanliness is another strong point for the hotel. Guests report well-maintained rooms, common areas and a clean beach, contributing to a comfortable environment. Minor issues related to maintenance and cleanliness do arise but are typically isolated incidents.
The staff receive overwhelmingly positive feedback for their friendliness, attentiveness and professionalism. The reception, dining and housekeeping staff are particularly praised for their warm and helpful demeanor, significantly enhancing the overall guest experience. Specific staff members are often highlighted for their exceptional service.
WiFi experiences are mixed; some guests enjoy seamless connectivity, while others face slower speeds and occasional outages. The hotel’s pools are generally well-received with their aesthetic appeal and cleanliness noted, although some issues like early closing times and maintenance problems are noted.
The beach is a standout feature with its stunning scenery and convenient access, contributing greatly to the property's charm. The private beach area, golden sands and warm waters create an idyllic setting that impresses the majority of guests. While some guests note issues with seaweed and limited shade, the overall ambiance and staff attention make the beach a favorite amenity.
Families find the resort highly accommodating with a friendly atmosphere and numerous kid-friendly amenities. Although some kid-centric activities were occasionally unavailable, the resort provides ample opportunities for family fun and bonding.
The beds receive mixed feedback; many guests find them super comfortable, clean and well-maintained, while some note inconsistencies with mattress quality and bed types provided.
Overall, 'Emotions by Hodelpa Puerto Plata' offers a pleasant and memorable experience with its prime location, excellent staff service, Cleanliness and family-friendly environment, making it a popular choice for travelers seeking a relaxing and enjoyable getaway.
Categories
Breakfast receives notably positive feedback, often described as very good or even the highlight of the culinary offerings. The breakfast on the beach is specifically appreciated for offering a superb experience. Despite some comments regarding the lack of variety and early closure of the buffet, the overall sentiment remains positive.
The dining experience, particularly for dinner, is mixed but leans towards the positive with praise for the Italian and Mexican restaurants. The quality of food and attentive service stand out, although there are criticisms about limited variety, repetitive menus and difficulties with reservations. Despite these critiques, many guests still describe the food as good or amazing.
Rooms generally receive favorable reviews, noted for their spaciousness, beauty and comfort. While occasional issues such as dated decor, musty odors and some maintenance problems are mentioned, the overall comfort and pleasant ambiance are frequently emphasized. The availability of modern facilities and the convenience of room amenities such as mini-fridges further enhance the guest experience.
Cleanliness is another strong point for the hotel. Guests report well-maintained rooms, common areas and a clean beach, contributing to a comfortable environment. Minor issues related to maintenance and cleanliness do arise but are typically isolated incidents.
The staff receive overwhelmingly positive feedback for their friendliness, attentiveness and professionalism. The reception, dining and housekeeping staff are particularly praised for their warm and helpful demeanor, significantly enhancing the overall guest experience. Specific staff members are often highlighted for their exceptional service.
WiFi experiences are mixed; some guests enjoy seamless connectivity, while others face slower speeds and occasional outages. The hotel’s pools are generally well-received with their aesthetic appeal and cleanliness noted, although some issues like early closing times and maintenance problems are noted.
The beach is a standout feature with its stunning scenery and convenient access, contributing greatly to the property's charm. The private beach area, golden sands and warm waters create an idyllic setting that impresses the majority of guests. While some guests note issues with seaweed and limited shade, the overall ambiance and staff attention make the beach a favorite amenity.
Families find the resort highly accommodating with a friendly atmosphere and numerous kid-friendly amenities. Although some kid-centric activities were occasionally unavailable, the resort provides ample opportunities for family fun and bonding.
The beds receive mixed feedback; many guests find them super comfortable, clean and well-maintained, while some note inconsistencies with mattress quality and bed types provided.
Overall, 'Emotions by Hodelpa Puerto Plata' offers a pleasant and memorable experience with its prime location, excellent staff service, Cleanliness and family-friendly environment, making it a popular choice for travelers seeking a relaxing and enjoyable getaway.
Hotel near Golf Courses
This resort is surrounded by the Playa Dorada Golf Course, designed by Robert Trent Jones Sr., providing guests with the opportunity to play a round of golf at the nearby course. It is located just 15 minutes from Puerto Plata International Airport.
Beachfront Hotel
This all-inclusive hotel is set on Playa Dorada, providing convenient beach access. It offers various beachfront amenities, including pools and dining options near the sand, suitable for guests seeking an active or relaxing beach holiday.
Hotel near The Beach
Situated in Playa Dorada, Puerto Plata, this hotel offers a vibrant beachfront experience with a variety of amenities and activities for all ages. The hotel's location provides direct access to the beautiful Playa Dorada.
Hotel Taking Steps Towards Sustainability
The hotel focuses on sustainability with energy-efficient equipment and central room air-conditioning. 85% of the food is locally sourced, and the hotel uses LED lighting and reduces food waste. A towel reuse program is also in place.
Hotel for Honeymoon
Emotions by Hodelpa offers a vibrant and engaging atmosphere with a variety of activities and amenities suitable for honeymooners. With multiple dining options and pools, it provides a well-rounded experience.
Family Friendly Hotel
This hotel offers a Kids Club for children aged 4 to 12 with supervised fun and educational activities. The resort has a large main pool and a sports pool, with Deluxe Family rooms designed for groups of up to 5, and is located on Playa Dorada, offering opportunities for water sports and relaxation.
Hotel with Swimming Pool
This hotel features three outdoor swimming pools, a fitness center, and a garden. It is located near Playa Dorada and offers comfortable accommodations. There are also pool umbrellas and sun loungers.
Outdoor Pool
Business Hotel
Emotions by Hodelpa features a business center to facilitate work-related tasks. The hotel also offers conveniences such as free parking and potentially free Wi-Fi. Laundry and ironing services cater to the professional traveler's needs.
Hotel with Parking
This all-inclusive hotel features convenient on-site parking facilities for all guests. The parking area is spacious and easily navigated upon arrival.
Hotel with Gym
This hotel features a modern gymnasium with a wide range of equipment including ellipticals, treadmills, bikes, free weights, and a climbing wall. It also offers outdoor space for activities like yoga, catering to diverse fitness needs.
4-Star Hotel
Located in Playa Dorada, Emotions by Hodelpa is praised for its comfort, amenities, and overall experience. It is considered one of the best in the area, with comfortable beds ensuring a good night's sleep.
Hotel with Outdoor Pool
This hotel provides a year-round outdoor swimming pool and an adults-only section with a private pool. There is also a poolside bar.
Hotel with All Inclusive Packages
Hotel with Spa
Romantic Hotel
Hotel with Tennis Courts
Guest Reviews
Located in the idyllic region of Playa Dorada, 'Emotions by Hodelpa Puerto Plata' boasts an excellent location that is frequently praised by guests. The hotel is beautifully situated directly on a well-maintained beach, offering spectacular sea views and easy access to the shoreline. The proximity to the city of Puerto Plata, as well as the ease of getting to the hotel, adds to its appeal for many travelers.
The central location within the complex means that everything is conveniently close, from dining options and the pool to recreational facilities. Guests highlight the comfort and cleanliness of the rooms, often noting how they are strategically positioned near the beach, dining areas and other amenities, ensuring a cozy and pleasant stay.
In addition to its prime beachfront location, the hotel is commended for its close proximity to various activities and dining options, including a Mexican restaurant and a beachfront snack bar. The friendly and attentive staff further enhance the overall experience, making it a popular choice for visitors. Whether enjoying a leisurely walk on the beach or exploring nearby attractions, 'Emotions by Hodelpa Puerto Plata' offers a beautifully located and convenient retreat for all types of guests.
The breakfast at Emotions by Hodelpa Puerto Plata generally garners positive feedback from guests. Many reviewers describe it as very good with some even calling it awesome or saying that it was the best part of their culinary experience at the hotel. Guests appreciate the quality of many food items with some specifically mentioning that breakfast on the beach provides a superb experience.
However, there are a few recurring criticisms. Many guests note a lack of variety, mentioning that the buffet can feel repetitive and that there are no fresh juice options, only concentrated ones. Some also pointed out that the buffet closes too early, limiting access for later risers. Despite these drawbacks, the overall sentiment towards the breakfast remains largely positive with it frequently highlighted as a satisfying start to the day.
Emotions by Hodelpa Puerto Plata offers a varied dining experience that has received mixed reviews from guests. Many praised the dinner menu for its quality and the attentive, human treatment received from the staff. The Italian restaurant, in particular, stood out with exceptional dishes and the Mexican restaurant was also well-received. Some guests enjoyed the seafood variety offered and others mentioned delicious food and an overall good gastronomic proposal.
However, the dining options did come with several criticisms. There were frequent mentions of limited variety, repetitive menus and challenges with making dinner reservations. The buffet was often cited as not being open consistently and when it was, it was seen as limited and sometimes disorganized. A few guests reported issues with food quality, including instances of bad-tasting food and problematic preparation.
Despite these shortcomings, the food was often described as good or amazing by a considerable number of guests, suggesting that while experiences varied, there were certainly high points in the dining offerings at the hotel.
Emotions by Hodelpa Puerto Plata generally receives favorable feedback regarding its rooms, which many guests describe as beautiful, spacious and comfortable. The cleanliness of the rooms is also frequently highlighted with many guests appreciating the modern facilities that come well-equipped, ensuring a comfortable stay. Some reviews particularly praised the room's cozy feel and the effective air conditioning.
However, there are mentions of issues such as dated decor, musty odors and incomplete cleanliness in some rooms. Problems with amenities like broken beds, malfunctioning air conditioning, stained towels and mold in bathrooms were also noted. Despite these occasional drawbacks, guests often emphasize the general comfort and pleasant ambiance of the rooms. The convenience of room locations and the availability of items like mini-fridges further contribute to a positive experience for many visitors.
Elevator access and room readiness at check-in present some challenges, but the spaciousness and comfort of the accommodations tend to leave a lasting positive impression. Overall, while there are areas for improvement, the rooms at Emotions by Hodelpa Puerto Plata largely meet guests' expectations for a pleasant and enjoyable stay.
Emotions by Hodelpa Puerto Plata garners a mixed reception when it comes to the comfort of its beds. The majority of guests have praised the beds as super comfortable, often highlighting the comfort of the mattresses and pillows as standout features. Many reviews point out that the beds and pillows are not just comfortable but very well-maintained and clean. Guests also commended the softness and support provided by the pillows, sheets and mattresses, making for a pleasant sleeping experience.
However, there are some inconsistencies noted by other guests. A portion of reviews mentioned issues such as sagging mattresses, uncomfortable pillows and problems with bed firmness. There were instances where guests encountered broken beds or were not satisfied with the spring mattresses provided. Some also faced inconvenience when the bed type provided did not match their booking requirements, such as receiving a King bed rather than the expected Queen double beds or only having one bed in a room meant for multiple guests.
Despite these varied experiences, it's clear that when conditions align, the beds at Emotions by Hodelpa Puerto Plata can offer a highly comfortable resting place, aligning with the expectations of most travelers seeking a good night's sleep.
Emotions by Hodelpa Puerto Plata generally receives positive feedback regarding its cleanliness. Guests often highlight the hotel's beautiful and warm atmosphere, noting its excellent upkeep and organization. The rooms, common areas, bathrooms by the pool and the beach itself are frequently described as very clean, providing a comfortable and well-maintained environment.
Despite occasional issues like damp smells, rusted bathroom accessories and the presence of insects in some rooms, the hotel staff appears responsive with some guests mentioning immediate fumigation services. While there are a few reports of poor hygiene in particular rooms and maintenance issues like non-functional appliances, these seem to be isolated incidents.
Overall, the facilities receive commendation for their cleanliness and good maintenance, leaving most guests satisfied with the hygiene standards at the hotel.
The feedback on the staff at Emotions by Hodelpa Puerto Plata is overwhelmingly positive, underscoring the friendliness, attentiveness and professionalism that guests experienced during their stays. From the moment of arrival, the reception staff received praise for their warm and welcoming demeanor, even if check-ins could be a bit slow. Dining experiences were particularly highlighted with specific mentions of excellent service in the buffet restaurants and the Italian restaurant, where waiters like Justino stood out for their exceptional service.
Many staff members were singled out for their outstanding contributions, such as Emile and Emely, who were noted for their professionalism and helpful nature. Guests frequently mentioned how the staff's attentiveness and kind treatment enhanced their overall experience with several noting that the staff made them feel special and well-cared for. The friendliness and warm hospitality extended by the team were described as making guests feel almost like family, contributing significantly to the pleasant atmosphere of the resort.
However, not all reviews were unanimously positive. A few guests had less satisfactory interactions, particularly wanting more assistance from the reception and noting sporadic instances of rude or inattentive staff. There were also mentions of pressure to purchase memberships, which some guests found off-putting.
Nonetheless, the general consensus is that the staff's service, particularly in social areas like bars and restaurants, is exemplary with specific employees mentioned positively for their efforts. The kindness, friendliness and professional attitude of the staff, from the attention at reception to the personalized care during dining, left lasting impressions on guests, making the service one of the highlights of their stay at Emotions by Hodelpa Puerto Plata.
Guests at Emotions by Hodelpa Puerto Plata generally report mixed experiences with the hotel's WiFi service. Some guests mention that the WiFi works perfectly throughout the hotel with a strong signal in their rooms and across the resort. Others note problems, including slow or damaged WiFi, occasional outages and instances where the service did not work in their rooms. Despite offering free WiFi, the internet quality does not consistently meet expectations for all visitors.
Emotions by Hodelpa Puerto Plata has a variety of pool areas that guests generally found beautiful and enjoyable for relaxation. Particularly noteworthy was the bubble day event that brought a fun and unique experience to the visitors. The small pool offered a great benefit, complementing the very clean conditions noted by several guests. The Milwaukee beer bar in the pool area added an appreciated touch for many. However, operational hours were a point of contention with several guests expressing that the pools close too early at 7 pm. Maintenance appeared to be an issue with some reviewers mentioning the main pool being under repair and complaints about cleanliness, including a noticeable smell and unclear water color in the main pool. Pool towels were also noted as being scarce. Despite these issues, the pool areas were largely praised for their aesthetic appeal and were complemented by the cleanliness of nearby facilities like the bathrooms. However, limited service staff and shade areas in the pool vicinity were also brought up as areas needing improvement.
Emotions by Hodelpa Puerto Plata boasts a stunning beachfront that consistently impresses its guests. The private beach area is not only beautiful but is easily accessible from the hotel, offering a peaceful and relaxing experience. Surrounded by green areas, the beach provides a majestic view and a large, pleasant waterfront that adds to the property's charm. Guests appreciate the proximity to the city of Puerto Plata and the convenience of having everything close by, including the beach restaurant which stays open until late.
The golden sands and warm waters contribute to the breathtaking ambiance, making the beach a favorite amenity among visitors. Despite some comments about seaweed and occasional lapses in cleanliness, the majority of guests highlight the beach's beauty and the superb location. Limited shade and missing beach umbrellas were noted, but the overall serene environment and the attention from the staff more than make up for these minor inconveniences.
Moreover, the hotel offers a clean and refreshing pool area, complementing the idyllic beachfront. All in all, the beach at Emotions by Hodelpa Puerto Plata provides a picturesque and tranquil setting, perfect for a memorable getaway.
Nestled in a family-friendly environment, Emotions by Hodelpa Puerto Plata is an ideal destination for those traveling with children. The atmosphere is geared towards ensuring both children and parents have an enjoyable stay. Kids can roam freely and safely throughout the resort, offering parents the sense of relaxation and ease they crave during family vacations.
The attentive staff add to the warm, family-oriented feel of the resort, making everyone feel right at home. The resort is especially suited for families with young children, providing a variety of kid-centric amenities. Hotels typically stress-free with children learning to swim and enjoying the designed areas for their recreation.
Although some activities for children, such as the Children's Club and some arcade games, were not available for certain periods, the resort compensates with its serene beach and exceptional service. This ensures that there are still plenty of opportunities for family fun and bonding. The overall positive experience of families who visit reinforces that Emotions by Hodelpa Puerto Plata stands out as a wonderful option for family outings and vacations.
Emotions by Hodelpa Puerto Plata features an outdoor pool that garners varied feedback from its guests. While the pool area itself is noted for having limited shade, it provides a refreshing spot for relaxation. The pool bar adds a convenient and enjoyable element for those looking to unwind with a drink. However, cleanliness appears to be inconsistent with several mentions of the pool being dirty at various times. Additionally, there have been remarks about the early closing time of the pool, which may limit evening enjoyment. The availability of pool towels is another noted concern, but overall, the pool area offers a pleasant space to take a dip and enjoy the tropical surroundings.
Emotions by Hodelpa Puerto Plata offers guests an exceptional beachfront experience with its prime location right on Playa Dorada, hailed as the best destination in Puerto Plata. The hotel's proximity to the beach is a highlight with many reviews emphasizing the excellent and great beachfront location. Guests appreciate the convenience of being just steps away from the sand and sea with some rooms even facing the stunning ocean views. The beachfront bar is also noted, providing an enjoyable spot to relax while taking in the picturesque coastal scenery. Overall, the beachfront setting is a standout feature, contributing significantly to the positive guest experiences.
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Location
The central location within the complex means that everything is conveniently close, from dining options and the pool to recreational facilities. Guests highlight the comfort and cleanliness of the rooms, often noting how they are strategically positioned near the beach, dining areas and other amenities, ensuring a cozy and pleasant stay.
In addition to its prime beachfront location, the hotel is commended for its close proximity to various activities and dining options, including a Mexican restaurant and a beachfront snack bar. The friendly and attentive staff further enhance the overall experience, making it a popular choice for visitors. Whether enjoying a leisurely walk on the beach or exploring nearby attractions, 'Emotions by Hodelpa Puerto Plata' offers a beautifully located and convenient retreat for all types of guests.
Breakfast
However, there are a few recurring criticisms. Many guests note a lack of variety, mentioning that the buffet can feel repetitive and that there are no fresh juice options, only concentrated ones. Some also pointed out that the buffet closes too early, limiting access for later risers. Despite these drawbacks, the overall sentiment towards the breakfast remains largely positive with it frequently highlighted as a satisfying start to the day.
Dinner
However, the dining options did come with several criticisms. There were frequent mentions of limited variety, repetitive menus and challenges with making dinner reservations. The buffet was often cited as not being open consistently and when it was, it was seen as limited and sometimes disorganized. A few guests reported issues with food quality, including instances of bad-tasting food and problematic preparation.
Despite these shortcomings, the food was often described as good or amazing by a considerable number of guests, suggesting that while experiences varied, there were certainly high points in the dining offerings at the hotel.
Rooms
However, there are mentions of issues such as dated decor, musty odors and incomplete cleanliness in some rooms. Problems with amenities like broken beds, malfunctioning air conditioning, stained towels and mold in bathrooms were also noted. Despite these occasional drawbacks, guests often emphasize the general comfort and pleasant ambiance of the rooms. The convenience of room locations and the availability of items like mini-fridges further contribute to a positive experience for many visitors.
Elevator access and room readiness at check-in present some challenges, but the spaciousness and comfort of the accommodations tend to leave a lasting positive impression. Overall, while there are areas for improvement, the rooms at Emotions by Hodelpa Puerto Plata largely meet guests' expectations for a pleasant and enjoyable stay.
Beds
However, there are some inconsistencies noted by other guests. A portion of reviews mentioned issues such as sagging mattresses, uncomfortable pillows and problems with bed firmness. There were instances where guests encountered broken beds or were not satisfied with the spring mattresses provided. Some also faced inconvenience when the bed type provided did not match their booking requirements, such as receiving a King bed rather than the expected Queen double beds or only having one bed in a room meant for multiple guests.
Despite these varied experiences, it's clear that when conditions align, the beds at Emotions by Hodelpa Puerto Plata can offer a highly comfortable resting place, aligning with the expectations of most travelers seeking a good night's sleep.
Cleanliness
Despite occasional issues like damp smells, rusted bathroom accessories and the presence of insects in some rooms, the hotel staff appears responsive with some guests mentioning immediate fumigation services. While there are a few reports of poor hygiene in particular rooms and maintenance issues like non-functional appliances, these seem to be isolated incidents.
Overall, the facilities receive commendation for their cleanliness and good maintenance, leaving most guests satisfied with the hygiene standards at the hotel.
Staff
Many staff members were singled out for their outstanding contributions, such as Emile and Emely, who were noted for their professionalism and helpful nature. Guests frequently mentioned how the staff's attentiveness and kind treatment enhanced their overall experience with several noting that the staff made them feel special and well-cared for. The friendliness and warm hospitality extended by the team were described as making guests feel almost like family, contributing significantly to the pleasant atmosphere of the resort.
However, not all reviews were unanimously positive. A few guests had less satisfactory interactions, particularly wanting more assistance from the reception and noting sporadic instances of rude or inattentive staff. There were also mentions of pressure to purchase memberships, which some guests found off-putting.
Nonetheless, the general consensus is that the staff's service, particularly in social areas like bars and restaurants, is exemplary with specific employees mentioned positively for their efforts. The kindness, friendliness and professional attitude of the staff, from the attention at reception to the personalized care during dining, left lasting impressions on guests, making the service one of the highlights of their stay at Emotions by Hodelpa Puerto Plata.
Wi-Fi
Pool
Beach
The golden sands and warm waters contribute to the breathtaking ambiance, making the beach a favorite amenity among visitors. Despite some comments about seaweed and occasional lapses in cleanliness, the majority of guests highlight the beach's beauty and the superb location. Limited shade and missing beach umbrellas were noted, but the overall serene environment and the attention from the staff more than make up for these minor inconveniences.
Moreover, the hotel offers a clean and refreshing pool area, complementing the idyllic beachfront. All in all, the beach at Emotions by Hodelpa Puerto Plata provides a picturesque and tranquil setting, perfect for a memorable getaway.
Family
The attentive staff add to the warm, family-oriented feel of the resort, making everyone feel right at home. The resort is especially suited for families with young children, providing a variety of kid-centric amenities. Hotels typically stress-free with children learning to swim and enjoying the designed areas for their recreation.
Although some activities for children, such as the Children's Club and some arcade games, were not available for certain periods, the resort compensates with its serene beach and exceptional service. This ensures that there are still plenty of opportunities for family fun and bonding. The overall positive experience of families who visit reinforces that Emotions by Hodelpa Puerto Plata stands out as a wonderful option for family outings and vacations.
Outdoor Pool
Beachfront
Yes, Emotions by Hodelpa Puerto Plata has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Emotions by Hodelpa Puerto Plata.
No, Emotions by Hodelpa Puerto Plata doesn't allow dogs.
Yes, parking facilities are available at Emotions by Hodelpa Puerto Plata.
Yes, Emotions by Hodelpa Puerto Plata has a gym.
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