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Summary of reviewsMotel 6-San Ysidro, CA - San Diego - Border benefits greatly from its exceptional location, highly praised by guests for its strategic convenience. Situated close to the Las Américas Premium Outlets, Plaza Las Americas and the Tijuana border, it serves as a prime spot for shopping, dining and border crossing. The proximity to major transportation routes, including the CBX Cross Border Xpress, adds to its appeal, making it an ideal hub for budget-conscious travelers.
In terms of dining, the lack of breakfast offerings is mitigated by the provision of complimentary morning coffee and the convenience of a nearby Denny's restaurant, which provides quick and good service for breakfast.
The staff at Motel 6 often receive accolades for their friendliness and professionalism, enhancing the overall guest experience. The front desk personnel are frequently described as polite, courteous and helpful. However, there are inconsistent reports of unfriendliness and poor customer service from some members, which occasionally detract from the experience.
One of the most appreciated aspects is the motel's pet-friendly policy, which allows guests to stay with dogs and cats without additional fees. This is a notable convenience for travelers with pets, contributing to a generally positive experience.
However, the motel does face significant criticism in other areas. The rooms are often described as small, outdated and in need of maintenance with frequent mentions of unpleasant odors, particularly cigarette smells. The cleanliness of rooms and common areas is another major concern with reports of dirty floors, stained linens and inadequate housekeeping services. Bed quality also receives negative feedback with many guests finding them hard and uncomfortable, further diminishing the overall comfort of their stay.
Wi-Fi service receives mixed reviews; while some guests find it satisfactory, others encounter connectivity issues and additional charges. The swimming pool, though sometimes visually appealing, suffers from inconsistent maintenance, resulting in reports of dirty water and closed facilities.
Overall, while Motel 6-San Ysidro, CA - San Diego - Border excels in location, pet-friendliness and the friendliness of many staff members, significant improvements in room quality, cleanliness and amenities are necessary to enhance the guest experience. Show more
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Categories
Cheap Hotel
Located near the border, this Motel 6 offers affordable accommodation for travelers. It provides a basic and budget-friendly option.
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen RoomThis bright room features cable TV and an en suite bathroom.
Double Room - Disability AccessThis room includes a roll-in shower and additional handicap accessible features.
Quadruple RoomThis bright room features cable TV and an en suite bathroom.
Double Room with Two Beds and Mini FridgeThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Quadruple RoomThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Queen RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Deluxe Queen Room - Non-SmokingThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Motel 6-San Ysidro, CA - San Diego - Border boasts an exceptional location that is highly appreciated by its guests. Perfectly positioned for those looking to indulge in shopping sprees, it is merely a short walk away from the Las Américas Premium Outlets and a convenient distance from Plaza Las Americas. The hotel's proximity to the Tijuana border adds another layer of convenience, making it a prime spot for travelers crossing between the US and Mexico.
Guests frequently highlight the easy access to necessary amenities; a Denny's restaurant is located nearby, offering a convenient dining option. The hotel is also close to major transportation routes, enhancing accessibility to various destinations including the CBX Cross Border Xpress and San Diego attractions.
The central location of the hotel makes it ideal for those on shopping trips with numerous outlets and dining options within walking distance. For those with specific needs or destinations, the hotel’s positioning is both functional and strategic.
Overall, Motel 6-San Ysidro’s location is viewed as its strongest attribute, perfect for shopping, border crossing and convenient dining, making it a well-regarded option for budget-conscious travelers looking for a strategic base in the San Ysidro area.
Breakfast
Guests at Motel 6-San Ysidro, CA - San Diego - Border generally noted the absence of breakfast options. However, complimentary coffee is provided in the mornings, which guests appreciated. The convenience of having a nearby restaurant within the hotel parking lot was mentioned positively, as it offered quick and good service for breakfast, eliminating the need to search for dining options. Despite the lack of breakfast offerings, the hotel's location was praised as good and guests mentioned the ease of finding alternative breakfast venues like the nearby Denny's.
Rooms
Motel 6-San Ysidro, CA - San Diego - Border leaves much to be desired according to guest reviews. Despite some mentions of clean and comfortable rooms, the overwhelming majority of feedback paints a different picture. Many guests found the rooms to be small, outdated and in dire need of maintenance. The prevalent smoke and unpleasant odors, particularly the strong smell of cigarettes, were frequent complaints. Cleanliness issues were rampant with rooms often reported as dirty and neglected, featuring everything from stained sheets to sticky floors and moldy bathrooms.
The lack of basic amenities such as microwaves, mini-fridges and adequate lighting added to the discomfort. Noisy conditions, poorly maintained air conditioning and dodgy plumbing were frequently mentioned, exacerbating the already subpar guest experience. Some guests felt unsafe due to structural issues and reports of suspicious activities around the premises.
While the hotel's proximity to shopping plazas and the border was appreciated, these positives were overshadowed by the various negative aspects that make this motel a challenging choice for travelers.
Beds
Visitors to Motel 6-San Ysidro, CA - San Diego - Border frequently expressed dissatisfaction with the quality and comfort of the beds provided. Many remarked that the beds were uncomfortably hard and creaky due to old metal box springs, which often created noise with any movement. Complaints extended to the mattresses, described as old, lumpy and in some cases, containing holes and stains. Additionally, there were frequent mentions of inadequate linens, including the absence of blankets and the poor condition of sheets and pillows.
Despite these negative points, there were occasional comments noting clean beds and a few isolated mentions of comfort. However, the predominant sentiment among reviews was that the beds contributed significantly to an uncomfortable stay, underscored by the need for updated and more comfortable sleeping arrangements.
Cleanliness
The cleanliness of Motel 6-San Ysidro, CA - San Diego - Border appears to be a significant area of concern for many guests. Reviews frequently mention dirty rooms, unclean floors, stained linens and unpleasant odors, often describing the state of cleanliness as inadequate or poor. Common issues include cockroaches and other pests, cigarette smells pervading both smoking and non-smoking rooms and a general lack of maintenance and upkeep in both rooms and common areas. While there are some positive mentions of clean rooms and hallways, they are vastly outnumbered by reports of dirt, neglected facilities and disrupted housekeeping services. Guests also noted difficulties such as excessive noise, uncomfortable beds and a lack of basic amenities like clean towels and soap. Overall, the feedback suggests the hotel needs a substantial improvement in its cleaning standards and maintenance to meet guest expectations.
Staff
The staff at Motel 6-San Ysidro, CA - San Diego - Border seem to evoke mixed reactions from guests. A significant number of reviews highlight the friendliness and attentiveness of the staff, noting quick and professional service. The front desk personnel are often mentioned as very polite, courteous and helpful. Some guests particularly appreciated the welcoming nature and excellent service provided by certain staff members, making their stay pleasant.
While many spoke highly of the friendly and supportive staff, there were also notable complaints about unfriendliness and lack of professionalism from specific individuals. Some guests reported encountering rude and apathetic attitudes, especially from the receptionists. Issues like poor customer service, slow assistance and unhelpfulness were recurring concerns. There were a few instances where guests felt they were treated poorly or even rudely by the administrative team.
In summary, while there is a strong presence of friendly and dedicated staff at the motel, inconsistencies in service quality and attitude among some employees can detract from the overall experience.
Wi-Fi
WiFi service at 'Motel 6-San Ysidro, CA - San Diego - Border' generally receives mixed reviews. While some guests found the wifi to work well and provided a high-speed service, others faced issues with connectivity, signal strength and additional charges for usage. Several reviews pointed out that the WiFi was either limited, disappointing or not functional during their stay.
Pool
Travelers to Motel 6-San Ysidro, CA - San Diego - Border often note the cleanliness of the towels provided. However, when it comes to the swimming pool, experiences have been varied. Some guests have remarked that the pool seemed visually appealing. Nonetheless, there have been recurring issues with the pool's maintenance, including reports of it being dirty, having green water and closed during guest stays. Additionally, the poolside chairs were noted to be dirty at times. Despite these shortcomings, the pool area shows potential for a better experience with improved upkeep.
Accessible
Motel 6-San Ysidro, CA - San Diego - Border offers several features that enhance its accessibility for guests with disabilities. Accessible areas and check-in desk convenience are highlighted, ensuring quick and straightforward access. The condition of the facilities is generally favorable for ease of movement and accessible rooms can be requested as needed. Handicap rooms are available and include ample parking to simplify arrival and departure. While it is mentioned that there is no elevator, the accessible layout predominantly supports guests' needs. Additionally, the motel's proximity to the freeway facilitates easy access to nearby attractions and destinations.
Dog Friendly
The Motel 6 in San Ysidro, CA, near the San Diego border, is noted for being pet-friendly, welcoming pets such as dogs and cats without additional charges. The accommodations are generally appreciated by pet owners with some guests describing their stays as awesome for both themselves and their dogs. While there are occasional complaints of noise from barking dogs and a few concerns about service quality, the overall sentiment emphasizes the motel's convenience for travelers with pets. The surrounding area is also friendly for pets, contributing to a positive experience for those traveling with animals.
Yes, Motel 6-San Ysidro, CA - San Diego - Border has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Motel 6-San Ysidro, CA - San Diego - Border.
Yes, Motel 6-San Ysidro, CA - San Diego - Border welcomes dogs.
No, parking facilities aren't available at Motel 6-San Ysidro, CA - San Diego - Border.
No, Motel 6-San Ysidro, CA - San Diego - Border doesn't have a gym.