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Summary of reviewsThe Comfort Inn Gaslamp Convention Center in San Diego receives consistent praise for its exceptional location in the vibrant Gaslamp Quarter. Guests appreciate the hotel’s proximity to key downtown attractions such as the San Diego Convention Center, Petco Park and various restaurants, bars and shops, making it an optimal choice for both business and leisure travelers. Despite the lively neighborhood, the hotel manages to provide a relatively quiet environment at night, adding to the convenience and accessibility of the location.
Breakfast at the hotel is well-regarded with guests often describing it as excellent, varied and abundant. The inclusion of hot and cold items like scrambled eggs, sausages, waffles and pancakes stands out and the complimentary nature of the meal contributes to the overall positive experience. Although there are occasional comments about repetitive items and the use of single-use plastics, the breakfast still emerges as a highlight for many visitors.
Rooms at the Comfort Inn are noted for their compact size but are generally deemed clean and well-equipped with amenities such as a fridge, microwave and coffee maker. While the décor might appear dated and some noise from street activities or air conditioning units might be present, the helpful and polite staff contribute to making the stay comfortable. Travelers on short stays or those who do not intend to spend much time indoors find the accommodations satisfactory.
The cleanliness of the hotel repeatedly receives high marks with the housekeeping staff doing an impressive job of maintaining a tidy environment throughout the property. While there are some reports of occasional lapses like dirty floors or issues in the bathrooms, the overall consensus points to a clean and hospitable setting that many guests appreciate.
Staff interactions are generally very positive with many reviews singling out the friendly, helpful and professional nature of the front desk and other personnel. Although there are isolated mentions of less favorable interactions, the hospitality and attentiveness of the staff significantly enhance the guest experience.
In terms of amenities, the free wifi receives mixed reviews. While appreciated by guests, there are common complaints about slow speeds and unreliable connections. Parking is another area where feedback is less favorable due to high costs and unclear communication about fees. Nonetheless, some guests find the parking conveniently located despite the expense.
The hotel’s position within the bustling Gaslamp District makes it an excellent base for nightlife enthusiasts eager to explore nearby bars, restaurants and entertainment venues, although this can contribute to noise for some guests. Beds earn mixed reviews with some praising their comfort and cleanliness and others finding them less satisfactory due to size or firmness issues.
Rated as a three-star hotel, the Comfort Inn Gaslamp Convention Center effectively meets expectations for quality and value, offering a dependable option for those seeking affordability. Besides being a good fit for leisure travelers, the hotel is also noted for its suitability for business guests due to its great location, essential amenities and services tailored for professionals.
Overall, the Comfort Inn Gaslamp Convention Center is recognized for its prime location, satisfactory breakfast, clean rooms and commendable staff service, making it a solid choice for both short-term and business stays in downtown San Diego. Show more
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Hotel near Nightlife Spots
Located in the Gaslamp Quarter, this hotel offers easy access to the vibrant nightlife, including numerous bars, clubs, and restaurants available just a short walk from the property.
Hotel with Parking
Located in the Gaslamp Quarter, this hotel is mentioned for having parking available, including potential free parking options, and receives good reviews.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Room One Double Bed Non-SmokingRoom features a flat-screen TV, a refrigerator, a microwave, tea and coffee-making facilities, hair dryer and an ironing board and iron.
Standard Room Two Double Beds Non-SmokingA flat-screen cable TV and video games are featured in this room. A microwave and a small fridge are provided.
Rates are based on 2 guests, but max occupancy is 4 guests (See hotel policies).
Standard Room One King Bed Non-SmokingA flat-screen cable TV and video games are featured in this room. A microwave and a small fridge are provided.
Standard Room One Queen Bed Non-SmokingA flat-screen cable TV and video games are featured in this room. A microwave and a small fridge are provided.
Standard Room Two Double Beds Accessible Tub Non-SmokingA flat-screen cable TV, a microwave and a small fridge are provided in this disability access room.
Standard Room One King Bed Accessible Roll-in Shower Non-SmokingOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Standard Room Two Double Beds Accessible Roll-in Shower Non-SmokingOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
The Comfort Inn Gaslamp Convention Center in San Diego finds favor among guests primarily due to its outstanding location. Nestled in the lively Gaslamp Quarter, it offers convenient access to the San Diego Convention Center, making it an optimal choice for business travelers. Visitors appreciate the hotel's proximity to numerous downtown attractions, including Petco Park, Betoko Park and the historic center of San Diego.
Guests often mention that the location is ideal for exploring the vibrant neighborhood, famous for its abundance of restaurants, bars and shops. The central positioning means that almost everything is within walking distance, contributing to a hassle-free stay for those looking to enjoy the city's nightlife and cultural spots. Despite being in the heart of a bustling area, reviews note that it remains relatively quiet at night, providing a peaceful environment for rest.
The hotel is also noted for being conveniently close to various other tourist hotspots and entertainment venues, including the harbor, SeaWorld and the zoo. Essential services like breakfast are also appreciated, enhancing the overall experience for a budget-friendly stay in an excellent location.
Overall, guests consistently highlight the location as the defining feature of the Comfort Inn Gaslamp Convention Center, as it places them right at the center of San Diego’s action, offering both convenience and accessibility.
Breakfast
The breakfast at Comfort Inn Gaslamp Convention Center generally receives positive feedback from guests. Many reviews commend it as a highlight of their stay, describing it as great, very good and even excellent at times. The breakfast is often appreciated for being comprehensive, varied and abundant with a selection that exceeds typical hotel standards. Guests mention a good range of hot and cold items, including scrambled eggs, sausages, waffles and pancakes.
Complimentary breakfast is included with the stay, which guests find convenient and satisfactory. Some mention the freshness and quality of the products and the availability of coffee and other beverages throughout the day. The dining area is noted as well-served and an asset to the hotel.
However, there are a few areas of criticism. Some guests found the hot part of the breakfast repetitive and not up to their taste, including rubbery scrambled eggs and lukewarm sausage links. There are mentions of a desire for more variety, particularly for those with dietary restrictions or preferences. Additionally, the use of single-use plastic plates and cutlery did not sit well with some guests.
Despite these few setbacks, the overall consensus is that the breakfast is a significant perk of staying at this hotel, making it a memorable part of many guests' stays.
Rooms
Situated in the vibrant Gaslamp Quarter of San Diego, the Comfort Inn Gaslamp Convention Center offers rooms that are generally characterized by their compact size and dated decor. Despite the compact rooms, guests appreciated the cleanliness maintained by the housekeeping staff and the presence of amenities such as a fridge, microwave and coffee maker. Many reviews indicate that while the rooms were smaller than expected, they remained comfortable and well-equipped for short stays.
However, there are some areas for improvement. The rooms often faced noise issues due to the loud air conditioning units and the street noise from nearby bars. Guests also noted the need for better windows and soundproofing to enhance comfort. Additionally, outdated fixtures and occasional unpleasant odors were mentioned, suggesting a need for renovation and better maintenance in some rooms.
The hotel's customer service received positive feedback with staff being described as polite and helpful. For travelers seeking a central location and a basic yet functional room, the hotel serves as a satisfactory option, particularly for short stays or for those who don’t plan to spend much time in the room. Nonetheless, potential guests looking for spacious accommodations may want to consider other options.
Beds
Guest feedback on the beds at Comfort Inn Gaslamp Convention Center has been a mixed bag. Many guests have described the beds as comfortable, clean and equipped with smooth cotton sheets. Several reviews mentioned super comfortable beds and clean, fresh bedding and towels, contributing to a satisfying sleep experience. However, some guests found the beds too small and uncomfortable with issues about lumpy or hard mattresses and even instances of receiving a full-size bed instead of the booked queen. The bed positioning next to the AC and the external bathroom sink also added to the discomfort for some. Despite the good reports, other guests noted that the beds didn't meet their expectations, citing sunken mattresses and the occasional dirty appearance.
Cleanliness
The guest reviews for Comfort Inn Gaslamp Convention Center highlight a significant emphasis on cleanliness. Visitors consistently describe the rooms and the hotel as clean, well-maintained and regularly attended to by the staff. The cleanliness of the hotel, including the rooms and the overall property, received high marks, often indicating that the cleanliness level was well above average. Several guests noted that despite the building being dated, the facilities were kept clean, which contributed to their positive experiences.
However, isolated comments suggest room for improvement. A few guests reported issues such as dirty floors, windows and carpets, as well as occasional mold and roaches in the rooms, which detracted from their overall satisfaction. The bathrooms presented mixed reviews with some visitors finding them not entirely clean or experiencing issues with hot water and cleanliness.
Overall, the hotel seems to prioritize cleanliness, making it a comfortable and tidy place to stay. The location of the hotel is also frequently mentioned as phenomenal, adding to the appeal. While there might be occasional lapses, the general consensus is that Comfort Inn Gaslamp Convention Center offers a clean and hospitable environment.
Staff
The reviews of the staff at Comfort Inn Gaslamp Convention Center paint a generally positive picture. The front desk personnel are frequently praised for being friendly, helpful and professional, often going above and beyond to ensure a pleasant stay for guests. Many guests highlighted the reception staff, describing them as exceptionally welcoming and attentive. The breakfast host and other team members received commendations for their kindness and hospitable nature, making guests feel appreciated and well-cared for.
Several reviews mentioned specific employees by name, recognizing their outstanding service and contributions to a positive experience. The courtesy and cooperative attitudes of the staff were consistent themes, enhancing the overall satisfaction of guests. On a few occasions, however, some guests did encounter less helpful or even rude staff members, suggesting a slight inconsistency in service quality.
Overall, the staff at Comfort Inn Gaslamp Convention Center is largely seen as a significant asset, contributing to the hotel's reputation for excellent customer service and creating a friendly and welcoming atmosphere for all guests.
Wi-Fi
The wifi at the Comfort Inn Gaslamp Convention Center receives mixed feedback. Many guests appreciate that the hotel offers free wifi and find it satisfactory, describing it as good or great in some instances. However, there are consistent reports of slow speeds, spotty connections and occasional issues requiring guests to sign in multiple times. While internet use is generally possible, some guests experienced poor performance and described the wifi as terrible or the worst. Overall, while the wifi service can be usable, improvements could enhance the guest experience.
Parking
The Comfort Inn Gaslamp Convention Center is situated in a prime downtown location, making it convenient for travelers. However, many visitors found the parking situation to be less than ideal. The most common complaint centers on the high cost of parking with fees ranging from $30 to $50 per night. In some cases, alternative parking options nearby were available at about the same rate or slightly cheaper.
Several reviewers noted that the additional parking charges were not clearly stated in the hotel's description, causing frustration upon arrival. Some even reported being billed incorrectly or not receiving a response from the hotel when they faced billing issues. The parking lots available, whether on-site or across the street, often lacked security and were sometimes described as being open to the public. Limited parking options sometimes forced guests to park further away from the hotel.
Despite the negatives, a few guests mentioned that the parking lots were conveniently located, although still pricey. The general consensus highlights the need for potential guests to plan for significant additional expenses related to parking when considering a stay at the Comfort Inn Gaslamp Convention Center.
Nightlife
Located in the heart of San Diego's historic Gaslamp District, the Comfort Inn Gaslamp Convention Center is perfectly positioned for those looking to immerse themselves in vibrant nightlife. Just a short walk from an array of bars, restaurants and tourist attractions, this hotel's location is ideal for visitors eager to explore the lively atmosphere of the Gaslamp Quarter. By night, the area comes alive with tourists and locals alike, all enjoying the rich selection of pubs, eateries and nightlife options. Petco Park and Mission Brewery are also within easy reach, adding to the appeal for visitors. However, it's important to note that the bustling nightlife can be quite noisy. Overall, the Comfort Inn provides an excellent base for those wanting to experience the energetic vibe of San Diego's premier entertainment district.
3 Star
Comfort Inn Gaslamp Convention Center is described as a standard three-star hotel offering a good representation of a modern three-star property. Despite some discrepancies in its star rating across different platforms, the overall impression is positive. The facilities, while older, have been upgraded to ensure comfort and cleanliness. It's noted as being particularly suitable for short stays.
Guests frequently mention the cleanliness and comfort of the rooms, appreciating the value for money, especially for last-minute bookings. Although it's not a luxurious five-star experience, many found that the quality exceeded their expectations for a three-star hotel and would consider staying again. Overall, the hotel provides a dependable and affordable option for travelers, aligned well with its rating.
Business
The Comfort Inn Gaslamp Convention Center is frequently praised for its suitability for business travelers. Many reviews highlight its convenience and excellent location, making it ideal for both business and leisure trips. The hotel meets all basic needs and provides essential services such as laundry facilities, which are beneficial for those on extended stays. Additionally, the availability of proper invoices ensures smooth reimbursement processes, adding to its appeal for business trips. With a focus on quality and value, this hotel stands out as an optimal choice for professionals visiting the bustling area, which is popular among tourists and business travelers alike.
No, Comfort Inn Gaslamp Convention Center doesn't have any pool.
No, a spa isn't available at Comfort Inn Gaslamp Convention Center.
No, Comfort Inn Gaslamp Convention Center doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Gaslamp Convention Center.
No, Comfort Inn Gaslamp Convention Center doesn't have a gym.