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Summary of reviewsEmbassy Suites by Hilton San Diego La Jolla is highly praised by guests for its prime location and excellent amenities. Positioned centrally with easy access to major highways such as I-5 and I-805, the hotel offers convenience whether traveling for leisure or business. Its proximity to the University of California, San Diego, various beaches, the aquarium and the Westfield UTC Mall significantly increases its appeal. Guests particularly value the nearby shopping, dining and entertainment options, making it an ideal choice for family vacations.
The breakfast service stands out with many guests lauding the variety and quality of options, including a made-to-order omelet station which contributes significantly to the positive experiences. Despite some minor criticisms about the breakfast area's size and occasional chaos, the friendliness of the staff and the delicious offerings create a memorable start to the day.
Rooms are described as spacious, clean and well-maintained, resembling small apartments. The comfortable beds and the distinct division between the bedroom and living room in the suites add to the accommodation’s appeal. While there are some remarks about ventilation issues, outdated furniture and uncomfortable sleeper sofas, these drawbacks do not overshadow the overall positive impression.
Overall cleanliness is consistently appreciated with rooms and common areas described as clean and well-kept. However, occasional lapses in deep cleaning and overlooked spots were noted. The hotel's quiet atmosphere and friendly, professional staff further enhance the overall guest experience.
The indoor pool and its amenities, including robes, a hot tub and a pleasant environment with waterfalls and koi fish, add to the family-friendly ambiance. Children particularly enjoy the pool, making it a highlight for families. Parking, however, is a frequent point of contention with guests citing high fees and limited spaces.
The staff's exceptional service across all departments, from the front desk to housekeeping and shuttle services, contributes significantly to a welcoming stay. Guests consistently praise their friendliness, professionalism and willingness to assist.
In conclusion, Embassy Suites by Hilton San Diego La Jolla provides a comfortable and enjoyable stay, particularly appreciated for its location, breakfast service, spacious rooms, cleanliness and helpful staff, making it a favored choice for travelers and families alike. Show more
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Categories
Hotel with Parking
This hotel is included in lists of hotels with parking, providing a convenient option for guests traveling by car in the La Jolla area.
EV charging stations
Accessible Hotel
This hotel offers accessible rooms, including King suites with either a bathtub or roll-in shower (mobility accessible), King suites (hearing accessible), and two double bed suites with a roll-in shower (mobility accessible). The property has wheelchair accessibility throughout its grounds and provides handicapped parking. A roll-in shower is listed as an available service.
Hotel with EV Charging Stations
Embassy Suites by Hilton San Diego La Jolla offers EV charging. It is an all-suite hotel in the La Jolla area.
Hotel with Indoor Pool
The hotel provides a heated indoor pool and hot tub for guests. The indoor pool is a key feature of this all-suite hotel, offering a comfortable swimming option alongside other amenities like complimentary breakfast and evening reception.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Heated Pool
Room Types
Two-Room Executive King Suite with Sofa BedThis air-conditioned suite features a dining area and seating area with a large work space for 6 people. A microwave, a small fridge and coffee-making facilities are included. A complimentary cooked to order breakfast and an evening reception are provided.
Two-Room King Suite with Sofa BedThis air-conditioned suite offers a cable TV with pay-per-view channels, a microwave, a fridge and tea/coffee-making facilities. An American breakfast is provided.
Two-Room Suite with Two Double Beds and Sofa BedThis air-conditioned suite offers a cable TV with pay-per-view channels, a microwave, a fridge and tea/coffee-making facilities. An American breakfast is provided.
Two-Room King Suite with Bath Tub - Mobility AccessibleThis air-conditioned disability access suite includes an accessible bath tub, a cable TV with pay-per-view channels, a desk, a microwave and a refrigerator.
King Room with Roll-In Shower - Mobility AccessThis air-conditioned disability access room includes a cable TV, a microwave and a refrigerator.
Two-Room Premium Suite with Two Double and One Sofa BedThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Two-Room Premium King Suite with Sofa BedThe air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Premium King Suite with Bath Tub - Disability AccessThe suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.
Two-Room Premium King Suite - Hearing AccessibleThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.
Two-Room Premium Corner King Suite with Sofa BedThe spacious suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.
Two-Room Premium Executive King Suite with Sofa BedThe spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.
Two-Room Premium King Suite with Queen Murphy Bed
Guest Reviews
8.5
Very Good
Location
Embassy Suites by Hilton San Diego La Jolla is praised for its prime and convenient location. Nestled centrally, it offers easy access to major highways like I-5 and I-805, making travel straightforward. Its proximity to the University of California, San Diego and key attractions like beaches, the aquarium and the vibrant Westfield UTC Mall, which is directly across the street, further enhances its appeal.
Guests highlight the hotel's closeness to shopping, dining and various entertainment options, noting it's ideal for both leisure trips and family vacations. The rooms are described as spacious and clean with everything functioning properly. Additionally, the hotel boasts an excellent breakfast with an omelet station and friendly staff, adding to the overall positive experience. While some mention that the suites could use a refresh, the overall satisfaction with the location, amenities and service is evident.
The hotel's quiet and well-maintained environment, combined with its ease of access to various attractions, makes it a favored choice for visitors to the La Jolla area.
Breakfast
The breakfast experience at Embassy Suites by Hilton San Diego La Jolla receives high praise from guests. Many are delighted by the wide variety of breakfast options with highlights including made-to-order omelets, fresh bacon and eggs and an efficient omelette bar. The overall quality of the breakfast is frequently described as amazing, excellent and fantastic with guests appreciating the delicious and fresh offerings.
The breakfast area receives some criticism for being small and occasionally chaotic, but this does not seem to overshadow the positive aspects. Guests also note the helpful and friendly staff who contribute significantly to a pleasant breakfast experience.
The complimentary breakfast is highlighted as a major perk with many considering it the best part of their stay. Families find the breakfast particularly agreeable, thanks to the diverse and family-friendly options available. Clean and comfortable accommodations coupled with the wonderful breakfast service make for an enjoyable and convenient stay overall.
Rooms
Embassy Suites by Hilton San Diego La Jolla offers guests a comfortable and spacious retreat. The rooms are consistently described as clean, roomy and well-maintained, often compared to a small apartment. Guests appreciate the large, comfortable beds and the division between the bedroom and living room in the suites. Many found the service to be commendable and enjoyed the daily room cleaning and delicious breakfast. The interior design with rooms opening up to the center of the hotel, adds a unique touch to the experience.
However, some issues were noted, such as a lack of ventilation in a few rooms, stained furniture and threadbare linens. Responses to requests for room cleaning and additional amenities like electric kettles could be improved. Additionally, the sleeper sofa was considered uncomfortable by some and parking comes with an extra fee.
Despite minor drawbacks, the overall impression of Embassy Suites by Hilton San Diego La Jolla is positive with many guests valuing the spacious and comfortable accommodations, making it a favorable option for families and travelers seeking both space and quality service.
Beds
Guests at the Embassy Suites by Hilton San Diego La Jolla have shared mixed feelings about the hotel's beds. While many found the beds to be very comfortable and a perfect place to rest, others experienced significant discomfort. There were positive mentions of king-sized beds being reasonably comfy and several guests described the beds as incredibly comfortable and even delicious. However, not all feedback was favorable with some guests finding the beds uncomfortable or too small and the mattresses in the sofa beds especially criticized for being old and uncomfortable, often just felt as springs. Despite these issues, the hotel overall received praise for its clean rooms and friendly staff, along with added perks such as a free breakfast with an omelet station.
Cleanliness
Embassy Suites by Hilton San Diego La Jolla consistently delivers a commendable cleanliness standard that is frequently appreciated by its guests. Visitors often describe the hotel as clean, spacious and comfortable, highlighting that everything was in its place and ready upon arrival. The rooms, in particular, receive positive comments for their cleanliness, comfort and generous size.
Despite some criticism regarding the need for deeper cleaning and occasional lapses, such as dirty rooms and outdated furniture, the overall sentiment remains positive. Many guests have noted the hotel’s quiet and peaceful atmosphere, adding to the general sense of comfort. Common areas like the lobby have also been praised for their cleanliness.
The staff's friendly and efficient service further enhances the experience with many reviewers noting their accommodating nature. The complimentary breakfast consistently pleases visitors, adding to the hotel's appeal. However, guests have pointed out areas needing improvement, such as the pool area and certain rooms, occasionally noting items overlooked by housekeeping.
In summary, while there are areas for improvement, the Embassy Suites by Hilton San Diego La Jolla largely upholds a satisfactory level of cleanliness, comfort and service, making it a reliable choice for visitors.
Staff
Guests consistently praise the staff at Embassy Suites by Hilton San Diego La Jolla for their friendliness, professionalism and readiness to assist. Reviews highlight the staff’s exceptional service, noting their welcoming demeanor and willingness to accommodate guests' needs. The front desk personnel are particularly commended for their attentiveness and efficiency. Housekeeping is recognized for maintaining cleanliness standards with rooms being cleaned daily. Furthermore, the shuttle drivers receive high marks for their excellent service. Overall, the friendly and helpful nature of the staff significantly enhances the guest experience at this hotel.
Wi-Fi
Embassy Suites by Hilton San Diego La Jolla offers a comfortable and enjoyable stay with reliable amenities. Guests appreciated the availability of good and great wifi, ensuring they could stay connected during their visit. Although some travelers mentioned having to pay for wifi, the service itself received positive remarks. Highlighting the overall room experience, internet access was not commonly noted as a significant issue in reviews. While the hotel does have additional fees such as parking charges, the wifi service stands out as a dependable feature for guests.
Pool
The Embassy Suites by Hilton San Diego La Jolla offers an enjoyable pool experience highlighted by several attractive features. Guests appreciated the indoor pool, which allows swimming regardless of the season with particularly positive mentions of night swims and the convenience of pool access until midnight. Parents noted that children loved the indoor pool, adding an extra layer of family-friendly enjoyment to their stay. Further enhancing the pool experience are the robes and a hot tub available to guests. Additionally, visitors highlighted the beautiful waterfalls and Koi fish in the pool area, making the atmosphere more pleasant and visually appealing. Despite some remarks about the pool's small size, the overall sentiment emphasized satisfaction with the pool facilities, complemented by outstanding service. The availability of covered parking and a variety of amenities like a breakfast with an omelet bar further add to the positive impression.
Parking
Embassy Suites by Hilton San Diego La Jolla offers a convenient and accessible parking structure, often recognized for its safety. However, many guests have found the $40 per night fee to be quite high, especially given the location. The pricing has been described as exorbitant and not clearly communicated prior to arrival, leading to some surprises. Despite the cost, parking availability is generally good, though the parking deck itself is noted to be quite tight with limited spaces. Some guests have managed to park on nearby streets as an alternative. Overall, while the hotel provides easily accessible parking, the fee remains a consistent point of concern for many visitors.
Family
Embassy Suites by Hilton San Diego La Jolla impresses families with its wide array of kid-friendly activities and amenities. Families and students particularly enjoy the inviting pool, creating a fun and relaxing environment for all. The family-friendly atmosphere is evident throughout the entire property, making it an ideal destination for those traveling with children.
The koi pond, a standout attraction, captivates kids as they get the opportunity to feed the fish, adding an extra layer of excitement to their stay. The property itself with amazing rooms featuring stunning views, adds to the overall experience, making it perfect for a family vacation.
Guests commend the hotel's perfect location, which is conveniently situated near all major attractions, making outings easy and accessible. The wonderful breakfast and indoor pool are additional highlights, enhancing the overall family experience. With a great location, attentive staff and excellent amenities, Embassy Suites by Hilton San Diego La Jolla provides an enjoyable and memorable stay for families.
Yes, Embassy Suites by Hilton San Diego La Jolla has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton San Diego La Jolla.
Yes, Embassy Suites by Hilton San Diego La Jolla welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton San Diego La Jolla.
Yes, Embassy Suites by Hilton San Diego La Jolla has a gym.