Best Western Seven Seas
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Summary of reviewsBest Western Seven Seas boasts an impressive location that serves as the top highlight for many guests. Situated in a prime spot that's easily accessible and close to numerous attractions in San Diego, guests appreciate its proximity to downtown, major freeways, the airport and local landmarks like Balboa Park, SeaWorld and Fashion Valley Mall. The convenience of public transportation options like the city tram and bus lines, along with easy access for business travelers, makes it a favorable choice. The blend of a central yet tranquil location, combined with good accessibility to key points in San Diego, ensures a pleasant stay and enables easy exploration of the city.
The breakfast experience at the hotel's on-site Seven Seas Cafe receives commendations for its quality and taste, offering freshly made meals and good coffee at fair prices. Guests find the filling and enjoyable à la carte breakfast in a quiet dining area a positive start to their day. Reviews suggest the need for improved clarity regarding breakfast inclusion in bookings to ensure a smoother experience for all.
The onsite dining options are well-regarded for their food quality with dinners receiving specific praise. The convenience of having a restaurant and bar on the premises, combined with the incredible service of the staff, adds to the appeal. The limited operating hours and slightly high prices are occasional downsides for some guests.
Rooms are described as clean and comfortable, equipped with functional amenities like refrigerators and coffee machines. The lush, tree-covered grounds enhance the overall charm of the hotel. However, some guests noted the decor is outdated and room sizes are small with noise disturbances due to thin walls. Occasional maintenance issues and inconsistent cleanliness were also reported, although many guests still found the rooms satisfactory for their needs.
Cleanliness receives mixed reviews—many find the rooms and property well-maintained with friendly housekeeping staff, while others report issues like dirty carpets, unpleasant odors and instances of pests. Despite these concerns, the courteous staff and generally healthy environment receive positive mentions.
Staff interactions are generally positive with many guests praising the friendly and efficient service, particularly at the front desk and housekeeping. Some guests, however, experienced less favorable interactions, noting occasional unhelpful or rude behavior from certain staff members. The overall sentiment remains that the staff's friendliness and helpfulness enhance the guest experience.
Free WIFI is a significant asset of the hotel, described as great, good and stable by many guests. Few instances of unreliable and spotty internet are mentioned, but overall, guests find the connectivity positive.
The gym offers a basic fitness experience with some cardio equipment and a hot tub, though it is small and lacks weight sets. Some guests reported broken equipment and described the space as cramped.
The pool area is a highlight, praised for its cleanliness, maintenance and aesthetics with a heated pool, hot tub and lush gardens creating a relaxing environment. Some issues with pool temperature and maintenance were noted, but the overall feedback is positive.
Parking is another strong point with ample, free and convenient spaces available, making it easy for guests to park close to their rooms. Some minor concerns about lighting and cleanliness in parking areas were mentioned.
For families, the hotel offers a convenient and comfortable stay, especially for those visiting nearby attractions. While the rooms may be small for larger families and lack some amenities like microwaves, many families found the hotel met their needs.
Overall, Best Western Seven Seas provides a comfortable stay with a few areas for improvement. Its excellent location, quality dining options and friendly staff make it a favorable choice for both leisure and business travelers.
Categories
The breakfast experience at the hotel's on-site Seven Seas Cafe receives commendations for its quality and taste, offering freshly made meals and good coffee at fair prices. Guests find the filling and enjoyable à la carte breakfast in a quiet dining area a positive start to their day. Reviews suggest the need for improved clarity regarding breakfast inclusion in bookings to ensure a smoother experience for all.
The onsite dining options are well-regarded for their food quality with dinners receiving specific praise. The convenience of having a restaurant and bar on the premises, combined with the incredible service of the staff, adds to the appeal. The limited operating hours and slightly high prices are occasional downsides for some guests.
Rooms are described as clean and comfortable, equipped with functional amenities like refrigerators and coffee machines. The lush, tree-covered grounds enhance the overall charm of the hotel. However, some guests noted the decor is outdated and room sizes are small with noise disturbances due to thin walls. Occasional maintenance issues and inconsistent cleanliness were also reported, although many guests still found the rooms satisfactory for their needs.
Cleanliness receives mixed reviews—many find the rooms and property well-maintained with friendly housekeeping staff, while others report issues like dirty carpets, unpleasant odors and instances of pests. Despite these concerns, the courteous staff and generally healthy environment receive positive mentions.
Staff interactions are generally positive with many guests praising the friendly and efficient service, particularly at the front desk and housekeeping. Some guests, however, experienced less favorable interactions, noting occasional unhelpful or rude behavior from certain staff members. The overall sentiment remains that the staff's friendliness and helpfulness enhance the guest experience.
Free WIFI is a significant asset of the hotel, described as great, good and stable by many guests. Few instances of unreliable and spotty internet are mentioned, but overall, guests find the connectivity positive.
The gym offers a basic fitness experience with some cardio equipment and a hot tub, though it is small and lacks weight sets. Some guests reported broken equipment and described the space as cramped.
The pool area is a highlight, praised for its cleanliness, maintenance and aesthetics with a heated pool, hot tub and lush gardens creating a relaxing environment. Some issues with pool temperature and maintenance were noted, but the overall feedback is positive.
Parking is another strong point with ample, free and convenient spaces available, making it easy for guests to park close to their rooms. Some minor concerns about lighting and cleanliness in parking areas were mentioned.
For families, the hotel offers a convenient and comfortable stay, especially for those visiting nearby attractions. While the rooms may be small for larger families and lack some amenities like microwaves, many families found the hotel met their needs.
Overall, Best Western Seven Seas provides a comfortable stay with a few areas for improvement. Its excellent location, quality dining options and friendly staff make it a favorable choice for both leisure and business travelers.
Hotel with Parking
This hotel is frequently listed among those with parking, with specific mentions of free parking and favorable reviews from guests regarding their parking experience.
EV charging stations
3-Star Hotel
This hotel is centrally located in Hotel Circle, offering easy access to many San Diego attractions. It provides comfortable rooms and a range of amenities, making it a great option for travelers seeking value and convenience.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Best Western Seven Seas boasts an impressive location that serves as the top highlight for many guests. The hotel is situated in a prime spot that's both easily accessible and close to numerous attractions in San Diego. Guests appreciate its proximity to downtown, major freeways, the airport and local landmarks like Balboa Park, SeaWorld and Fashion Valley Mall. The centralized location makes it a convenient choice for exploring the city's tourist hotspots, dining and shopping areas.
Several reviews highlight the hotel's nearness to public transportation, including the city tram and bus lines, which adds to its appeal for those preferring not to drive. Many noted how easy it was to get to various destinations, such as the San Diego Zoo, Old Town and different beaches.
The location's convenience extends to those traveling for business with mentions of easy access to conference centers and event venues. Parking right in front of the rooms and free parking amenities further enhance the stay for guests with cars.
Overall, the blend of a central yet tranquil location, combined with good accessibility to key points in San Diego, makes Best Western Seven Seas a favorable choice. It offers a strategic base for both leisure and business travelers, enabling easy exploration of the city while ensuring a pleasant stay.
Guests at Best Western Seven Seas have diverse opinions on the breakfast experience at the hotel. Many appreciated the quality and taste of the meals, describing the breakfast as good, very good, delicious and great. The hotel's on-site restaurant, the Seven Seas Cafe, was highlighted for providing a freshly made and served à la carte breakfast with good coffee and fair prices. Patrons also noted the relatively quiet dining area and found the breakfast filling and enjoyable.
While some guests had a pleasant experience, others faced confusion regarding whether breakfast was included in their booking. Several reviews mentioned misunderstandings about included breakfasts with some guests discovering that breakfast was not part of their room rate, despite their expectations. Complaints included instances where only one breakfast per day was provided for a group and dissatisfaction with the breakfast ticket system in place.
There were also logistical complaints, such as issues with ordering timings and charges. For example, one guest shared a frustrating experience of being charged for breakfast despite it being included in their rate and waiting for a long time despite minimal crowd.
Overall, the breakfast at Best Western Seven Seas received praise for its quality and service, though clarity about its inclusion in the room rate could be improved to ensure a smoother experience for all guests.
During a stay at Best Western Seven Seas, guests noted both highs and lows in their experience with the onsite dining options. The presence of a restaurant and bar right on the premises was appreciated as a convenient feature for visitors. Many praised the quality of the food, describing it as wonderful, very good and delicious with dinners being particularly satisfying for several guests. Additionally, the service provided by the restaurant staff received high marks for being incredible.
However, some guests found the restaurant's hours to be limited, as it only opens after breakfast and again for dinner with the bar opening at 4 pm. This schedule left some visitors feeling disappointed, especially those seeking services during off-hours, including weekends. Pricing was also a point of contention with some diners feeling that the cost of meals was too high.
The ambiance of the restaurant itself garnered mixed reviews; while the food quality was applauded, the atmosphere was described as somewhat sad by some diners. The hotel's policy regarding booking rewards points was noted, though unrelated to the dining experience.
Overall, the onsite dining at Best Western Seven Seas receives praise for its food and service but could benefit from broader operating hours and more competitive pricing.
Amidst the charming ambiance of Best Western Seven Seas, the rooms offer a mixed bag of experiences for visitors. Many guests found the accommodations to be clean and comfortable, appreciating well-equipped spaces that include functional amenities like refrigerators and coffee machines. The grounds are noted for their lush, tree-covered areas, providing pleasant spots for relaxation.
However, several aspects of the rooms fell short for some travelers. The decor is described as outdated, reminiscent of the 90s with visible wear and tear such as scratches on furniture and paint damage. Room sizes are frequently mentioned as small and noise disturbances due to thin walls were a common inconvenience. There were occasional maintenance issues; some faced unreliable air conditioning, malfunctioning toilets and problematic showers.
A persistent issue was an unpleasant odor in many rooms with mold and mildew smells noted upon arrival. Cleanliness was also inconsistent with some rooms being exceptionally clean, while others were marred by dirt, dust and even bed bugs.
In summary, Best Western Seven Seas provides a comfortable stay for those who appreciate clean, basic accommodations, but the outdated furnishings and occasional maintenance issues might detract from the experience for others.
The beds at Best Western Seven Seas received a mixed response from guests with a general trend toward comfort. Many reviews noted that the beds were comfortable with mentions of "super comfy beds" and "clean, crisp, white sheets." Positive feedback highlighted the comfort of the mattresses and the cleanliness of the bedding, which included nicely made beds and comfortable rooms.
However, there were several areas of concern. Some guests felt the beds were too small compared to other hotel chains and mentioned that the mattresses could be very hard and even "uncomfortable and old." Issues such as thin sheets, lumpy pillows and noisy springs were also brought up, hinting at inconsistent quality across rooms. Despite appreciated affordability and a generally clean environment, the comfort level varied significantly with some guests experiencing discomfort due to hard or outdated mattresses.
Best Western Seven Seas in San Diego receives mixed reviews concerning its cleanliness. Many guests praise the establishment for being very clean with rooms frequently described as clean, well-kept and comfortable. Housekeeping is often noted as thorough with rooms cleaned daily and the cleaning staff friendly and responsive. The landscape and property maintenance also receive commendations, adding to a serene and quiet environment.
However, several guests report cleanliness issues in certain areas. Common complaints include dirty and outdated carpets, spider webs in corners, dirty bathrooms and unpleasant odors in some rooms. Instances of bugs, such as ants, gnats and cockroaches, are mentioned, as well as instances where the carpet left guests' feet black. The facilities themselves are noted as old and worn, contributing to the difficulty in maintaining cleanliness with some rooms suffering from issues like mold, mildew and water damage.
Despite these issues, many guests still find the rooms satisfactory for their needs, offering a fair price and a convenient location with easy access to all San Diego areas. The staff's courteousness and a generally healthy environment are also highlighted positively. Overall, the cleanliness at Best Western Seven Seas varies significantly, but it maintains a reasonable standard that keeps some guests returning.
The reviews of the Best Western Seven Seas highlight a noteworthy mix of positive and negative experiences concerning the staff. On the brighter side, many guests praised the staff for being friendly, helpful and professional. The front desk staff frequently received compliments for their politeness and efficiency, making check-in and check-out processes smooth. Housekeeping was often lauded for their responsiveness and daily cleaning routines with some specific mentions of their courteous behavior.
Several guests mentioned that the staff was very accommodating, going out of their way to ensure early check-ins and assisting with local attractions. The maintenance and dining staff also received positive feedback for their politeness and attentiveness. Particularly memorable moments included staff members who were described as amazing, funny and incredibly kind, which significantly enhanced the guests' experiences.
However, not all interactions were positive. Some guests encountered staff members who were described as rude or unhelpful, particularly at the front desk and reception. A few reviews noted instances of staff being unfriendly or standoffish. There were also mentions of issues with communication and professionalism with some guests feeling unsatisfied with how their concerns were addressed or solutions sought. Certain incidents, such as being misinformed about room locations or experiencing walk-ins by housekeeping, detracted from the overall experience for a few guests.
In conclusion, while the staff at Best Western Seven Seas were often seen as friendly, helpful and efficient, sporadic negative interactions did occur. These varied experiences suggest room for improvement in consistency and customer service across all departments of the hotel.
Best Western Seven Seas has generally received favorable feedback regarding its Wi-Fi. Guests have described the Wi-Fi as great, good and stable, making it a considerable asset of the hotel. Many have found it to be fast and convenient with no issues reported in most cases. It's noted as a significant plus alongside the hotel's proximity to restaurants and shops. However, some reviews indicated that the connection could be problematic at times with occasional reports of unreliability and spotty internet. Despite a few instances of the Wi-Fi signal being tricky or not functioning on certain devices, the overall sentiment remains positive.
The gym at Best Western Seven Seas provides a mixed experience for guests. Some have found the facility fantastic and appreciate the availability of the workout room and hot tub. However, many guests note that the gym is quite small and lacks weight sets, focusing mainly on cardio equipment. Additionally, there's feedback about some of the fitness equipment being broken and not usable. The overall space is described as a small, cramped annex room with mirrors employed to give an illusion of size. While basic cardio needs might be met, those looking for a comprehensive fitness experience may find the gym lacking.
Guests have largely praised the pool area at the Best Western Seven Seas, highlighting its appeal with phrases like "nice pool," "great pool," and "beautiful pool." Many enjoyed the heated pool and appreciated the addition of a hot tub and spa, which contributed to a relaxing experience. The lush gardens and palm trees surrounding the pool area added to its attractiveness. The pool was noted to be clean and well-maintained and having access to the pool late into the evening was a welcomed convenience for many.
While the pool area generally received positive remarks, there were some downsides. A few guests found the pool to be cold, even though it was meant to be heated. Issues such as the hot tub gate not working, the hot tub being shut off and the pool being described as salty or not heated were also mentioned. Despite these occasional setbacks, the consensus remains that the pool area offers a pleasant retreat, making it a highlight for families and those looking to unwind.
The parking situation at Best Western Seven Seas generally receives positive feedback from its guests. Many reviews highlight the ample and free parking available with lots of spaces to accommodate guests' vehicles. The parking is described as convenient and easily accessible, providing a hassle-free experience for those arriving by car. Guests appreciate the large and spacious parking areas, mentioning that there is always enough space, making it easy to park close to their rooms.
However, some concerns were noted regarding the lighting in the parking lot with it being described as too dark. Additionally, a few guests mentioned that the parking lot could benefit from some improvements and noted leftover trash in the hallways and reception areas. Despite these minor issues, the general consensus indicates that the parking facilities contribute to a good overall experience at the hotel.
Best Western Seven Seas shows a mix of experiences for families. Many guests found it to be a good or even great option for family stays, describing the atmosphere as family-friendly and the location convenient, especially for trips to nearby attractions like SeaWorld. Positive feedback highlights its suitability for families due to comfort and convenience, particularly for families with young children under the age of three or a family of four.
However, some reviews point out that the rooms may feel small for larger families and the lack of amenities like a microwave could be a drawback for those traveling with kids. While some families enjoyed their stay and found the hotel met their needs, others suggested that it might not be the best choice for everyone.
Best Western Seven Seas offers a conveniently located stay with nice surroundings, fitting well with the expectations of a typical Best Western property. The hotel provides an overall good and clean environment, catering to those seeking a standard three-star experience. Although the facility lacks an elevator and some furnishings appear dated, the general consensus remains that it represents an average class accommodation. While there are varying opinions on the exact star rating with some finding it subpar, the hotel's key strengths lie in its cleanliness and accessible location.
Best Western Seven Seas offers strong accessibility, being conveniently located with easy access to stores and attractions. The hotel provides amenities suitable for wheelchair users, including a spacious handicap restroom. Guests appreciated the comfortable and quiet environment. Although certain aspects could use improvement and there were occasional issues with room requests, overall the hotel's central location and accessibility make it a suitable choice for travelers with disabilities.
Best Western Seven Seas boasts a well-regarded outdoor pool area that receives high marks from its guests. The pool is noted for being heated, providing a comfortable swim even when the weather is cooler. Reviewers frequently appreciate the warm temperature of the pool, ensuring a pleasant experience for both adults and children.
In addition to the main pool, the facility also includes two hot tubs, which are a hit among guests seeking relaxation. The whirlpool, especially, stands out for its well-maintained condition and consistently warm water. The pool area is described as clean and tidy, contributing to a welcoming atmosphere.
Guests also mention that the surroundings of the pool are quite nice, enhancing the overall vibe of the facility. Despite a few comments about occasional overcrowding and minor issues with cleanliness on rare occasions, the majority of reviews highlight positive experiences. Families, in particular, appreciate the outdoor pool and hot tub areas for their enjoyable ambiance and maintenance.
Overall, the pool area at Best Western Seven Seas provides a well-kept, heated swimming environment complemented by relaxing hot tubs and pleasant surroundings.
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Location
Several reviews highlight the hotel's nearness to public transportation, including the city tram and bus lines, which adds to its appeal for those preferring not to drive. Many noted how easy it was to get to various destinations, such as the San Diego Zoo, Old Town and different beaches.
The location's convenience extends to those traveling for business with mentions of easy access to conference centers and event venues. Parking right in front of the rooms and free parking amenities further enhance the stay for guests with cars.
Overall, the blend of a central yet tranquil location, combined with good accessibility to key points in San Diego, makes Best Western Seven Seas a favorable choice. It offers a strategic base for both leisure and business travelers, enabling easy exploration of the city while ensuring a pleasant stay.
Breakfast
While some guests had a pleasant experience, others faced confusion regarding whether breakfast was included in their booking. Several reviews mentioned misunderstandings about included breakfasts with some guests discovering that breakfast was not part of their room rate, despite their expectations. Complaints included instances where only one breakfast per day was provided for a group and dissatisfaction with the breakfast ticket system in place.
There were also logistical complaints, such as issues with ordering timings and charges. For example, one guest shared a frustrating experience of being charged for breakfast despite it being included in their rate and waiting for a long time despite minimal crowd.
Overall, the breakfast at Best Western Seven Seas received praise for its quality and service, though clarity about its inclusion in the room rate could be improved to ensure a smoother experience for all guests.
Dinner
However, some guests found the restaurant's hours to be limited, as it only opens after breakfast and again for dinner with the bar opening at 4 pm. This schedule left some visitors feeling disappointed, especially those seeking services during off-hours, including weekends. Pricing was also a point of contention with some diners feeling that the cost of meals was too high.
The ambiance of the restaurant itself garnered mixed reviews; while the food quality was applauded, the atmosphere was described as somewhat sad by some diners. The hotel's policy regarding booking rewards points was noted, though unrelated to the dining experience.
Overall, the onsite dining at Best Western Seven Seas receives praise for its food and service but could benefit from broader operating hours and more competitive pricing.
Rooms
However, several aspects of the rooms fell short for some travelers. The decor is described as outdated, reminiscent of the 90s with visible wear and tear such as scratches on furniture and paint damage. Room sizes are frequently mentioned as small and noise disturbances due to thin walls were a common inconvenience. There were occasional maintenance issues; some faced unreliable air conditioning, malfunctioning toilets and problematic showers.
A persistent issue was an unpleasant odor in many rooms with mold and mildew smells noted upon arrival. Cleanliness was also inconsistent with some rooms being exceptionally clean, while others were marred by dirt, dust and even bed bugs.
In summary, Best Western Seven Seas provides a comfortable stay for those who appreciate clean, basic accommodations, but the outdated furnishings and occasional maintenance issues might detract from the experience for others.
Beds
However, there were several areas of concern. Some guests felt the beds were too small compared to other hotel chains and mentioned that the mattresses could be very hard and even "uncomfortable and old." Issues such as thin sheets, lumpy pillows and noisy springs were also brought up, hinting at inconsistent quality across rooms. Despite appreciated affordability and a generally clean environment, the comfort level varied significantly with some guests experiencing discomfort due to hard or outdated mattresses.
Cleanliness
However, several guests report cleanliness issues in certain areas. Common complaints include dirty and outdated carpets, spider webs in corners, dirty bathrooms and unpleasant odors in some rooms. Instances of bugs, such as ants, gnats and cockroaches, are mentioned, as well as instances where the carpet left guests' feet black. The facilities themselves are noted as old and worn, contributing to the difficulty in maintaining cleanliness with some rooms suffering from issues like mold, mildew and water damage.
Despite these issues, many guests still find the rooms satisfactory for their needs, offering a fair price and a convenient location with easy access to all San Diego areas. The staff's courteousness and a generally healthy environment are also highlighted positively. Overall, the cleanliness at Best Western Seven Seas varies significantly, but it maintains a reasonable standard that keeps some guests returning.
Staff
Several guests mentioned that the staff was very accommodating, going out of their way to ensure early check-ins and assisting with local attractions. The maintenance and dining staff also received positive feedback for their politeness and attentiveness. Particularly memorable moments included staff members who were described as amazing, funny and incredibly kind, which significantly enhanced the guests' experiences.
However, not all interactions were positive. Some guests encountered staff members who were described as rude or unhelpful, particularly at the front desk and reception. A few reviews noted instances of staff being unfriendly or standoffish. There were also mentions of issues with communication and professionalism with some guests feeling unsatisfied with how their concerns were addressed or solutions sought. Certain incidents, such as being misinformed about room locations or experiencing walk-ins by housekeeping, detracted from the overall experience for a few guests.
In conclusion, while the staff at Best Western Seven Seas were often seen as friendly, helpful and efficient, sporadic negative interactions did occur. These varied experiences suggest room for improvement in consistency and customer service across all departments of the hotel.
Wi-Fi
Gym
Pool
While the pool area generally received positive remarks, there were some downsides. A few guests found the pool to be cold, even though it was meant to be heated. Issues such as the hot tub gate not working, the hot tub being shut off and the pool being described as salty or not heated were also mentioned. Despite these occasional setbacks, the consensus remains that the pool area offers a pleasant retreat, making it a highlight for families and those looking to unwind.
Parking
However, some concerns were noted regarding the lighting in the parking lot with it being described as too dark. Additionally, a few guests mentioned that the parking lot could benefit from some improvements and noted leftover trash in the hallways and reception areas. Despite these minor issues, the general consensus indicates that the parking facilities contribute to a good overall experience at the hotel.
Family
However, some reviews point out that the rooms may feel small for larger families and the lack of amenities like a microwave could be a drawback for those traveling with kids. While some families enjoyed their stay and found the hotel met their needs, others suggested that it might not be the best choice for everyone.
3 Star
Accessible
Outdoor Pool
In addition to the main pool, the facility also includes two hot tubs, which are a hit among guests seeking relaxation. The whirlpool, especially, stands out for its well-maintained condition and consistently warm water. The pool area is described as clean and tidy, contributing to a welcoming atmosphere.
Guests also mention that the surroundings of the pool are quite nice, enhancing the overall vibe of the facility. Despite a few comments about occasional overcrowding and minor issues with cleanliness on rare occasions, the majority of reviews highlight positive experiences. Families, in particular, appreciate the outdoor pool and hot tub areas for their enjoyable ambiance and maintenance.
Overall, the pool area at Best Western Seven Seas provides a well-kept, heated swimming environment complemented by relaxing hot tubs and pleasant surroundings.
Yes, Best Western Seven Seas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Seven Seas.
No, Best Western Seven Seas doesn't allow dogs.
Yes, parking facilities are available at Best Western Seven Seas.
Yes, Best Western Seven Seas has a gym.
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