InfoSummary of reviewsCasa de la Abuela is celebrated for its beautiful and tranquil setting, providing guests with a serene atmosphere perfect for relaxation. The hotel offers stunning views of the surrounding landscape and a convenient location close to the town center, allowing for easy access to local attractions while maintaining a peaceful retreat. Even though the walk to the lakeside involves navigating cobblestone streets, the 10-minute stroll to town is pleasant and adds to the charm of the experience.
Breakfast at Casa de la Abuela is a standout feature, consistently receiving high praise from guests. The meals are described as delicious, exquisite, and fantastic, with a variety of options such as eggs, bacon, toast, and juice. Prepared fresh and generously served daily, often in a buffet style, breakfast is further enhanced by the personal touch of sometimes being prepared by the family themselves.
The staff at Casa de la Abuela are noted for their exceptional service, often described as wonderful, friendly, and accommodating. Their attentiveness and willingness to ensure guests have everything they need contribute significantly to a positive experience. The warmth and kindness of the staff leave a lasting impression, making guests feel welcomed and valued throughout their stay. The combination of outstanding hospitality, delightful breakfast offerings, and a picturesque location ensures a comfortable and enjoyable visit for all. Show more
InfoSummary of reviewsReal de Chapala stands out as a charming lakeside retreat, nestled beside the serene waters of Lake Chapala, offering guests a beautifully scenic location that combines tranquility with convenience. The hotel's position allows easy exploration of Ajijic's attractions while maintaining a peaceful ambiance surrounded by lush gardens and captivating lake views. Guests are consistently impressed by the spacious and comfortable rooms, which provide ample space for relaxation and showcase picturesque views of both the gardens and the lake.
The hotel excels in delivering a generally positive breakfast experience, noted for its variety and flavorful selections in a buffet setup, complemented by attentive and friendly service. Even though there are occasional logistical challenges, the overall breakfast experience remains satisfying. Dinner receives mixed reviews, with praise for certain dishes like pizza, but suggestions for increasing menu variety and improving service efficiency to better meet guests' expectations.
Real de Chapala is commended for its cleanliness across the property, with particular note of the well-maintained pools and landscapes. While some areas require maintenance to address the hotel's age, the cleanliness of the pools and gardens stands out. The staff is frequently praised for their warmth and dedication, helping to create an inviting and pleasant atmosphere, although improvements in attentiveness during busy times are suggested.
The hotel offers decent Wi-Fi, though connectivity can be spotty in certain areas, and parking is ample and secure, albeit lacking shade. Ideal for families, Real de Chapala provides excellent facilities, organized activities, and a family-oriented environment, ensuring a memorable experience with opportunities for both relaxation and fun. While the beds receive mixed reviews regarding comfort, many guests find the beds and new bedding to be cozy, though some variations in firmness are noted.
Despite a few areas for improvement, such as dining services and Wi-Fi connectivity, Real de Chapala remains a sought-after destination, cherished for its stunning natural setting, spacious accommodations, and the personal touch of its dedicated staff. The combination of beautiful views, comfortable amenities, and a welcoming atmosphere ensures that visitors leave with fond memories and a desire to return. Show more
