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Summary of reviewsThe Westin Riverwalk, San Antonio is widely praised for its exceptional location, sitting directly on the iconic Riverwalk, which provides convenient access to numerous local attractions, restaurants, and shops. Guests appreciate the balance between vibrant city life and the tranquility of a quieter section of the Riverwalk, featuring beautiful views that enhance their exploration of San Antonio.
The breakfast experience, though lacking a complimentary option, is recommended for its quality dishes and brilliant restaurant setting, paired with friendly and attentive staff that elevate dining experiences. Rooms at the hotel are celebrated for their spaciousness, modern aesthetics, and breathtaking views, offering a serene retreat for relaxation and comfort. Cleanliness is a hallmark throughout the hotel, contributing to the luxurious atmosphere appreciated by many guests.
The staff's exceptional service is a standout feature, with their friendliness and professionalism consistently enhancing guest experiences, ensuring a welcoming and accommodating vibe. Although the pool has mixed reviews, recent renovations and great service contribute to a pleasant atmosphere for families enjoying afternoons by the water. Parking, although costly, offers convenience and accessibility, effectively serving guests' needs.
The Westin Riverwalk also emerges as a favored family-friendly destination, thanks to its proximity to child-friendly attractions and seamless hospitality. The hotel delivers an undeniably luxurious experience, with stunning décor, well-maintained grounds, and comfortable beds that many guests describe as heavenly. The combination of these features ensures an unforgettable stay in San Antonio, making The Westin Riverwalk a preferred choice for those seeking elegance and comfort in a prime location. Show more
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Hotel Taking Steps Towards Sustainability
As part of the Westin brand, this hotel is committed to reducing water and energy usage and carbon emissions. The brand focuses on sustainable practices across its properties to minimize environmental impact.
Hotel for Honeymoon
The Westin Riverwalk, San Antonio offers a delightful stay with great service. It is located on the Riverwalk, providing easy access to attractions. The hotel's amenities and location contribute to a romantic experience.
Family Friendly Hotel
This hotel is located within walking distance of the Riverwalk. It has a rooftop pool and offers treats for kids, including the Westin® Kid's Club. The hotel is newly renovated.
Dog Friendly Hotel
The Westin Riverwalk offers a Heavenly Dog Bed, a pet welcome kit, a food bowl, and a mat for pups up to 40 lbs. It is ideally situated along the River Walk, offering scenic walks and access to dog-friendly restaurants.
Dogs Stay Free
Romantic Hotel
The Westin Riverwalk offers a prime location on the Riverwalk, with many rooms featuring river views. Its comfortable accommodations and convenient access to attractions make it a great choice for a romantic getaway.
Hotel with Swimming Pool
Offers a relaxing pool area with comfortable amenities, ideal for unwinding after a day of exploring the Riverwalk. The hotel's location and service enhance the overall experience.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel provides parking services and is located on the Riverwalk, offering luxury accommodations with easy access to the river and downtown area. It combines elegance with convenience.
Hotel with Gym
This hotel includes a well-equipped fitness center and is located on the Riverwalk, promoting wellness and activity. Guests can enjoy scenic runs and walks along the river.
4-Star Hotel
Located directly on the River Walk, The Westin Riverwalk offers comfortable accommodations and easy access to San Antonio's attractions. The hotel's amenities and prime location provide a convenient and enjoyable stay.
Hotel with Outdoor Pool
Features an outdoor heated pool with a poolside bar overlooking the pool. This provides a pleasant and convenient heated swimming option along the Riverwalk.
Hotel with Heated Pool
At The Westin Riverwalk, San Antonio, a serene retreat awaits guests in the form of the outdoor heated pool. This exquisite feature stands out as an all-season haven, offering warmth and relaxation throughout the year. This isn't just a pool—it's a sanctuary where guests can escape from the hustle of city life, dive into the soothing embrace of the heated waters, and re-emerge revitalized.
The convenience of guests is further enhanced by the provision of towels, ensuring a seamless swimming experience. Whether you're a morning swimmer looking to start the day with an invigorating dip, or an evening leisure-seeker aiming to unwind with a tranquil swim under the dusky sky, this heated pool caters to every preference. The Westin Riverwalk, San Antonio, through this wonderful pool offering, takes the luxury hotel experience a notch higher, blending comfort, convenience, and wellness in one delightful package.
Luxury Hotel
Hotel near Golf Courses
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel where Dogs Stay Free
Room Types
Traditional King, Guest room, 1 King, City viewThis double room provides air conditioning, a TV and city views. The unit offers 1 bed.
Traditional Double, Guest room, 2 Double, City viewThe double room features air conditioning and city views. The unit has 2 beds.
Deluxe King, Guest room, 1 King, River Side view, BalconyThe double room features air conditioning and a balcony. The unit has 1 bed.
Deluxe Double, Guest room, 2 Double, River Side viewThe double room provides air conditioning. The unit offers 2 beds.
1 Bedroom Studio Suite, 1 King, Sofa bed, City viewThe double room features air conditioning and a sofa. The unit has 2 beds.
1 Bedroom Studio Suite, 1 King, Sofa bed, River Side viewThe spacious double room offers air conditioning, a sofa and river views. The unit has 2 beds.
Corner Suite, 1 Bedroom Suite, King, Corner room, BalconyThe double room provides air conditioning and a balcony. The unit offers 1 bed.
Terrace King, Guest room, 1 King, River Side view, BalconyThe double room has air conditioning, a balcony and river views. The unit has 1 bed.
Mission Suite, 1 Bedroom Suite, River Side viewThe double room provides air conditioning and river views. The unit offers 1 bed.
Traditional Queen, Guest room, 2 Queen, City viewThe double room features air conditioning and city views. The unit has 2 beds.
Premium King, Guest room, 1 King, River Side view, BalconyThe double room provides air conditioning. The unit offers 1 bed.
One Bedroom Queen Suite with Sofa Bed - City ViewThe double room provides air conditioning and city views. The unit offers 3 beds.
Luxury Suite, 1 Bedroom Suite, 1 King, Sofa bed, BalconyThe spacious double room features air conditioning, a sofa and a balcony. The unit has 2 beds.
Premium Double, Guest room, 2 Double, River Side viewThe double room offers air conditioning. The unit offers 2 beds.
King Room with Roll-In Shower and City View - Mobility AccessibleThe unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
The Westin Riverwalk in San Antonio boasts a much-praised location that makes it an excellent choice for visitors eager to explore the city. Situated directly on the iconic Riverwalk, the hotel provides easy access to numerous restaurants, shops, and key attractions. Guests love the convenience of being able to walk to popular destinations, including the Alamo, while enjoying the serene, quieter section of the Riverwalk away from bustling crowds. The hotel's location strikes a perfect balance between accessibility to vibrant city life and offering a peaceful retreat. Moreover, the surrounding area is described as beautiful, with wonderful views of the river from certain spots in the hotel. For anyone looking to fully immerse themselves in what San Antonio has to offer, the Westin Riverwalk's ideal position is undeniably its standout feature.
Breakfast
The breakfast experience at The Westin Riverwalk, San Antonio is generally well-received by guests, who particularly praise the delicious and well-served dishes. Despite the removal of the buffet in favor of a menu-based service, many guests appreciate the quality of the food. There's a beautiful restaurant on-site, described as brilliant, where both breakfast and dinner receive positive remarks for taste and presentation. The staff contributes to the positive experience by being friendly and attentive. However, some guests express a desire for more breakfast options and note that the menu can be costly. Additionally, the lack of complimentary breakfast is noted by several guests, suggesting that it could enhance the overall experience. Despite these minor shortcomings, the breakfast is recommended for its overall quality, and the dining atmosphere is complemented by great food and drinks.
Rooms
The rooms at The Westin Riverwalk in San Antonio receive high praise for their spaciousness, cleanliness, and comfort. Many guests highlight the large, beautifully decorated rooms that offer breathtaking views of the River Walk, making it a lovely spot for relaxation and people-watching. Visitors often remark on the modern aesthetics and ample amenities, including comfortable bedding and pillows, which leave some considering purchasing the same for their homes.
The attention to detail in the room design, along with the cleanliness and comfort, seems to be consistent across various room types, from king suites to rooms with balconies. Guests appreciate the quiet and serene atmosphere that enhances the overall experience, with many finding their stays enjoyable enough to warrant a return visit. The Westin Riverwalk not only provides rooms that impress in size and décor but also ensures a peaceful escape with accommodating staff and surroundings that enhance relaxation and comfort.
Beds
The beds at The Westin Riverwalk, San Antonio have garnered significant praise from guests with most highlighting their exceptional comfort. Many describe the beds as super-comfortable, with some even calling them the best they have experienced or likening them to sleeping in heaven. Guests often mention the beds as a standout feature, with some attributing the quality of sleep to their decision to extend their stay. Words like comfy and very comfortable abound in the reviews, pointing to the consistent satisfaction with both the beds and the provided linens. While a few guests mention issues with pillows, the overall consensus is that the quality of the beds significantly enhances the hotel experience.
Cleanliness
At The Westin Riverwalk, San Antonio, cleanliness is a hallmark feature that guests repeatedly praise in their reviews. The spacious and immaculate rooms are consistently described as clean and comfortable, providing a luxurious and relaxing atmosphere that many guests appreciate. The hotel itself, including the lobby and overall property, is well-maintained and exudes a modern, classy vibe. The cleanliness extends to the bed linens, which are noted for being pristine and crisp, enhancing guests' comfort during their stay.
Situated right on the Riverwalk, the hotel offers convenient access to nearby restaurants and theaters, adding to the overall appeal and contributing to a satisfying experience for its visitors. Despite some occasional hiccups, like valet parking cost, guests largely find the service to be exceptional, with friendly and attentive staff ensuring a smooth and fast check-in process. All these factors together make The Westin Riverwalk a recommendable choice, particularly for those who value staying in a clean and serene environment while enjoying the vibrancy of San Antonio's Riverwalk area.
Staff
The Westin Riverwalk, San Antonio, stands out for its remarkable staff, as highlighted by numerous guests in their reviews. The team consistently delivers exceptional service, garnering praise for their friendliness, professionalism, and attentiveness. From the front desk to the concierge, every member is noted for their welcoming demeanor and eagerness to assist, ensuring guests feel well-cared for throughout their stay.
Special mentions frequently highlight individuals like Petra and Irene, who are commended for going the extra mile to enhance the guest experience. The valet service and restaurant staff also reflect the hotel's commitment to excellence with their hardworking and polite service. The staff's ability to handle disruptions with grace and provide thoughtful compensation further underscores their dedication to hospitality.
Overall, visitors repeatedly emphasize the friendly and accommodating nature of the staff, contributing to the hotel's inviting atmosphere and making it a preferred choice for many. This level of service, combined with a prime location on the Riverwalk, ensures that The Westin Riverwalk is a standout choice for those visiting San Antonio.
Pool
The pool at The Westin Riverwalk, San Antonio, has received mixed feedback from guests, yet many have found reasons to enjoy it. On hotter days, the pool provides a lovely respite, coupled with a nice atmosphere and plenty of towels. Families, including those with young children, have shared enjoyable afternoons here. The staff at the pool and bar is noted for providing great service. While the pool itself looked ready for swimmers, some guests mentioned the desire for a heated pool and a hot tub, which were lacking. Additionally, the pool bar was closed during some visits, and the early closure of the pool itself was a minor inconvenience for some. Despite these issues, the overall ambiance, coupled with recent renovations that match the refreshed look of the hotel’s river-view dining area, contributes to a positive poolside experience.
Parking
Guests at The Westin Riverwalk, San Antonio have mixed feelings about the parking situation. While some find the valet service convenient and easy to use, others are deterred by the high daily fees associated with parking at the hotel. Many mention the option to park in a nearby garage across the street, which offers a more economical alternative for those looking to save on costs. Despite some inconvenience with valet service speed, the location remains a plus for those who value security and accessibility. The lack of free parking is a common disappointment, but the overall convenience of the available parking options is appreciated by several visitors.
Family
The Westin Riverwalk in San Antonio emerges as a family-friendly destination that garners positive feedback from guests traveling with children. Visitors appreciate the hotel's seamless blend of hospitality and convenience. With a welcoming staff who ensure guests feel like family from the moment they arrive, the atmosphere is warm and inviting. Families benefit from the hotel's proximity to child-friendly attractions, including the nearby Riverwalk, which is easily accessible even with strollers. The location also allows for easy exploration of multiple dining options and the iconic Alamo, all within walking distance. The hotel's cleanliness, efficient valet service, and smooth check-in process further enhance the stay. Such thoughtful accommodations and attentive service make The Westin Riverwalk a beloved choice for families and couples alike, whether celebrating milestones or enjoying a getaway.
Luxury
Nestled in the heart of downtown San Antonio, The Westin Riverwalk offers a luxurious retreat that effortlessly blends elegance with comfort. The hotel's impressive architecture is accentuated by stunning décor and meticulously maintained grounds, creating a lavish atmosphere that truly stands out. Guests are captivated by the spacious rooms and comfortable beds, ensuring a restful stay. Positioned right on the Riverwalk, the property boasts breathtaking water views that add to its charm. The attentive and super kind staff consistently deliver outstanding service, making guests feel as if they're in a five-plus star hotel. With its beautiful surroundings and relaxed, yet high-class ambiance, The Westin Riverwalk guarantees an unforgettable experience in San Antonio.
Yes, The Westin Riverwalk, San Antonio has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Westin Riverwalk, San Antonio.
Yes, The Westin Riverwalk, San Antonio welcomes dogs.
Yes, parking facilities are available at The Westin Riverwalk, San Antonio.