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Best Western Alamo Suites Downtown

San Antonio , 1002 South Laredo Street (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBest Western Alamo Suites Downtown is a great choice for those looking for a decent hotel with good value for money. Although some guests mention that the pool and beds could use an update, the beds are described as comfortable and the rooms come with the right accommodation. The hotel is also praised for its great value for the price and Ótimo custo benefício. If you're a dog lover, there's even a dog daycare right across the street. Despite some complaints about outdated furniture and carpet, the majority of guests felt that the hotel was passable or good (más o menos) and a great value for what they paid.
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Hotel with Heated Pool

The Best Western Alamo Suites Downtown shines as a beacon of warmth and comfort with its heated indoor pool. Newly renovated and imbued with an inviting atmosphere, the hotel takes pride in offering top-tier service and accommodation at reasonable rates. The heated indoor pool stands as an emblem of this commitment, offering a delightful space for relaxation and leisure.

Whether guests desire a tranquil swim or simply wish to unwind by the poolside, the indoor setting provides a respite from outdoor elements, enabling guests to enjoy the pool throughout the year. Maintaining an equilibrium between affordability and luxury, the heated indoor pool at the Best Western Alamo Suites Downtown contributes to a satisfying stay, underscoring the hotel's dedication to guest satisfaction and comfort.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Suite with Two King Beds - Non smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

King Suite with Roll-in Shower - Disability Access - Non smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided. Disability accessible features like a roll-in shower are installed.

King Suite with Sofa Bed - Non Smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Queen Suite with Two Queen Beds - Disability Access - Non smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided. Disability accessible features are installed.

Queen Suite with Two Queen Beds - Non Smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Loft Suite with Two King Beds with Sofa Bed - Non smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Family Suite (6 Adults) - Non smoking A cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Queen Suite with Three Queen Beds and Sofabed - Non Smoking A separate seating area with a sofa bed and a cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Suite with King Bed and Queen Bed A cable TV is featured in this suite. A microwave, coffee making facilities, and a refrigerator are also provided.

Queen Suite with Three Queen Beds This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony.

About Best Western Alamo Suites Downtown

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Guest Reviews

7.9

Good

Location

Best Western Alamo Suites Downtown is a hotel located near River Walk with friendly staff and indoor pool facilities. Guests mention that the hotel is relatively close to the main part of River Walk and an Uber is also very cheap. The location of the hotel is excellent and the car parking option is also convenient. Guests appreciated the easy access to downtown and shopping areas. Though the area may not look the best, it was clean, quite and comfortable. The hotel is also conveniently located near Sea World and Six Flags.

Breakfast

Guests of the Best Western Alamo Suites Downtown enjoyed a great breakfast during their stay. With several breakfast options available, including scrambled eggs, sausage, waffles (round and Texas-shaped), cereal, yogurt, toast, biscuits, oatmeal, fresh fruit, milk, juice and condiments, there was a wide variety to choose from. The breakfast attendant was particularly praised for being welcoming, polite and helpful in making waffles. While some guests noted lines for the waffles and a small breakfast area with not enough seats or tables, overall, the breakfast was fresh, tasty and well-stocked by the attentive staff. Some guests recommended heading down to breakfast early to beat the crowds and others appreciated the value of having a free continental breakfast included with their stay. The only criticisms were that there weren't enough options for meat variety and that some items, like the orange juice, were watered down. However, this did not detract from the fact that the breakfast was generally considered good, great, awesome, or delicious by the majority of guests.

Rooms

The Best Western Alamo Suites Downtown provides comfortable and spacious rooms with accommodating features, such as big beds, couches and desks. The cleanliness of the rooms was exceptional and guests enjoyed the modern design and décor. Families with children appreciated the three-bed suite and the room size for a family of five. Some guests noted that the rooms were outdated, but this didn't detract from the comfort and convenience of the hotel's amenities, such as an indoor pool and hot tub. Despite being near a highway, the rooms were quiet and street noise wasn't audible. However, some guests complained about the smell of mildew and old carpet. Overall, the Best Western Alamo Suites Downtown provides a comfortable and inviting stay for travelers seeking a great location and affordable rooms.

Beds

The Best Western Alamo Suites Downtown has mixed reviews when it comes to their beds. However, many guests have raved about the comfort of the mattresses, describing them as excellent, comfy, soft and awesome. Some have even mentioned that they accommodated everyone comfortably and loved that they could get a room with three king-sized beds. Unfortunately, there were a few complaints about uncomfortable and worn-out mattresses and some guests found the sofa beds to be very uncomfortable. Overall, the guests agree that the rooms were spacious and very comfortable with some suggesting that new mattresses are needed and a few said that the pillows were not comfortable.

Cleanliness

The Best Western Alamo Suites Downtown is a great choice for travelers who value cleanliness. Many guests rave about the cleanliness of the rooms and common areas with comments like "very clean" and "facility was very clean" being common. Guests also appreciate the updates and comfortable atmosphere of this older building. The hotel's staff is described as friendly and polite, which adds to the overall positive experience. While some guests did report a few cleanliness issues - such as dirty pool water or musty odors - the majority of guests found the hotel to be clean and well-maintained. Overall, the Best Western Alamo Suites Downtown is a good value option that prioritizes cleanliness and comfort.

Staff

Best Western Alamo Suites Downtown provides an exceptional experience with their amazing staff. From check-in, their friendly and accommodating front desk staff makes guests feel welcomed. Guests also rave about the wonderful breakfast, complete with delicious food and friendly staff assisting them throughout their meal. Cristina, an attendant in the breakfast bar, has been especially praised for her incredible service. Additionally, the rest of the staff members were found to be kind-hearted and helpful, always ready to assist in any way. Guests appreciate the cleanliness of the hotel and are delighted with the presence of a pool. Overall, guests have excellent experiences with the great value and exceptional staff of Best Western Alamo Suites Downtown.

Pool

The Best Western Alamo Suites Downtown boasts of an indoor heated pool, which is perfect for those who want to take a dip even when the weather outside is chilly. Guests had a great time swimming in the lovely pool and some even enjoyed the fact that it was warm. However, others wished that the pool was nicer and outside and even suggested that the hotel should remodel the exterior since it looks a little old-fashioned. Additionally, some reviewers pointed out that the pool water was not always clean. Despite these, it's worth mentioning that the hotel has an indoor gym, which guests appreciated, although they thought it could use more equipment. Lastly, some guests wished that the pool hours could be extended longer.

Family

Looking for a family-friendly hotel in San Antonio? Look no further than the Best Western Alamo Suites Downtown! The family rooms are loved by guests and with plenty of size options, it's easy to find a room that works for your family. Guests rave about how clean and roomy the hotel is with some rooms even fitting families of up to six people. Plus, there's plenty of car parking available!

Not only is the hotel itself great for families, but there are plenty of activities for kids too. Guests report that their kids had a great time swimming and hanging out in the pool. And, in the morning, the breakfast is a hit with both kids and adults alike - the waffles made by the friendly staff member were particularly popular. So if you're looking for a good hotel with plenty of family-friendly amenities, the Best Western Alamo Suites Downtown is a great choice.

3 Star

If you're looking for a decent hotel with good value for money, Best Western Alamo Suites Downtown might just be the perfect choice for you. Although some guests mention that the pool and beds could use an update, the beds are described as comfortable and the rooms come with the right accommodation. The hotel is also praised for its great value for the price and Ótimo custo benefício. If you're a dog lover, there's even a dog daycare right across the street. However, be aware that some guests complain about the outdated furniture and carpet, noting that it smelled bad even after being cleaned. Nonetheless, the majority of guests felt that the hotel was passable or good (más o menos) and a great value for what they paid.

Yes, Best Western Alamo Suites Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Best Western Alamo Suites Downtown.

No, Best Western Alamo Suites Downtown doesn't allow dogs.

No, parking facilities aren't available at Best Western Alamo Suites Downtown.

Yes, Best Western Alamo Suites Downtown has a gym.

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