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El ZORZAL

Salento , Calle 6 Parque De Aguas (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEl Zorzal, located at the entrance of Salento, offers a tranquil retreat with its strategic positioning near the bus station and a short walk from the town's main attractions. The lush gardens and serene natural surroundings provide a peaceful setting that is complemented by an attentive and friendly staff. Guests consistently praise the hotel's cleanliness, noting the well-maintained rooms and facilities, which add to the welcoming ambiance.

The breakfast experience at El Zorzal is a highlight for many visitors, featuring an array of delicious options served in a picturesque setting with views of vibrant bird life. This culinary delight, combined with the dedicated service of the staff, enhances the overall experience and starts the day on a positive note.

Accommodations at El Zorzal are described as simple and spacious, with essential amenities ensuring comfort. While some rooms may have minor issues like firmness of beds or noise, many guests appreciate the charming terraces and the overall value provided by the hotel. The hotel's commitment to cleanliness is evident throughout the property, with daily cleaning services and attention to detail.

El Zorzal is not only a great choice for individual travelers but also for families, offering a family-friendly environment with engaging activities for children, such as bird feeding and nature interactions. The presence of Tony, the friendly house dog, adds to the warm, accommodating atmosphere that families enjoy.

Parking is another convenient feature at El Zorzal, with private and secure facilities located conveniently near the bus station. Though Wi-Fi connectivity can be inconsistent in individual rooms, guests generally find satisfactory internet access in common areas.

In summary, El Zorzal is celebrated for its perfect blend of tranquility, convenience, and excellent service, making it a favored choice for those visiting Salento. Whether enjoying the serene gardens, savoring a delightful breakfast, or appreciating the welcoming staff, guests often leave with fond memories of their stay.
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Dog Friendly Hotel

This hotel is listed as pet-friendly, offering a convenient and accommodating option for guests traveling with pets. It provides a comfortable stay for both guests and their animal companions.

Cheap Hotel

Located near Parque de Aguas, this hotel provides easy access to the park's attractions. It offers affordable rates and is suitable for budget-conscious travelers wanting to visit the water park.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Business Hotel

Hotel with Parking

Small Hotel

Room Types

Family Room with Private Bathroom Featuring free toiletries, this family room includes a private bathroom with a bath and a shower. The family room features a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as garden views. The unit has 2 beds.

Double Room with Balcony and Private Bathroom The double room provides a private entrance, a minibar, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Double Room with Private Bathroom This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

About El ZORZAL

License: 33011

Guest Reviews

8.8

Excellent

Location

El Zorzal is perfectly situated just at the entrance of Salento, offering a serene and tranquil atmosphere while remaining conveniently close to the town's center. The hotel's desirable location places it directly across from the bus station, making it an ideal choice for travelers arriving or departing by bus. Guests appreciate the peace and quiet afforded by its slight distance from the bustling main square, which is only a short 5 to 10-minute walk away. The property's lush gardens and natural surroundings provide a peaceful retreat, enhanced by the friendly and attentive staff. Visitors enjoy the easy access to Salento's attractions while savoring the relaxing and picturesque setting of the hotel. Overall, El Zorzal is celebrated for its strategic location, cleanliness, and exceptional service, making it a favored choice for those seeking both convenience and tranquility in Salento.

Breakfast

El Zorzal seems to be a culinary delight for breakfast enthusiasts. Guests consistently praise the breakfast experience as a standout feature of their stay. The breakfast options are plentiful and varied, with selections ranging from different types of scrambled eggs and sandwiches to granola and yogurt bowls. Visitors appreciate the à la carte offerings that cater to diverse tastes, ensuring everyone finds something to their liking. The setting enhances the experience, with the outdoor veranda offering views of gardens teeming with vibrant bird life. Nature plays a vital role, as breakfast with bird songs creates a serene and enjoyable atmosphere. Patrons highlight the pleasant staff that complements the meal with attentive service. The breakfast not only fills the stomach but also satisfies the senses, making it a memorable part of the visit. The inclusion of breakfast in the hotel package is appreciated, adding value to the stay. Overall, guests describe the breakfast at El Zorzal as delicious, filling, and an enjoyable way to start the day.

Rooms

In the midst of tranquil and beautifully landscaped gardens, El ZORZAL offers a range of comfortable rooms that cater well to short stays. The accommodations are spacious and simple, yet equipped with essential amenities like refrigerators, TVs, and daily room service, ensuring cleanliness and comfort. The minimalist design doesn't detract from the experience, providing everything needed for a pleasant stay, including hot water bathrooms and comfortable beds.

Some rooms feature charming little terraces or balconies, offering views of the surrounding nature, perfect for relaxation. The establishment's convenient location near the main square and bus station adds to its appeal.

Guests appreciate the friendly and helpful staff, enhancing the overall experience. While a few rooms may feel a bit rustic or lack ample storage, the overall consensus favors the clean, spacious, and well-decorated interiors. Noise can be an issue in rooms situated near common areas, and some visitors mentioned the firmness of the mattresses as either too hard or too soft for their preference.

Ultimately, El ZORZAL delivers great value with its pleasant accommodations and serene setting, making it an attractive choice for travelers seeking comfort and convenience in this picturesque locale.

Beds

El Zorzal provides a mixed experience when it comes to the comfort of its beds. Several guests have enjoyed a restful night's sleep on very comfortable beds, noting the quiet environment that complements a good rest. However, others have experienced struggles with harder mattresses that significantly impact their comfort levels. Some beds are described as extremely hard, even sagging or becoming deformed, which suggests that older mattresses might need updating. While a few guests found the firmness of the beds to their liking, many felt the bedding could be softer and more comfortable. It seems that addressing these varying levels of comfort could enhance the overall guest experience at El Zorzal, as some reviews indicate that improvements could be made in this area.

Cleanliness

El Zorzal stands out for its impressive commitment to cleanliness, leaving guests consistently impressed with the spotless conditions throughout the property. The rooms are frequently highlighted for being very clean, with daily cleaning services ensuring a fresh and tidy environment. Guests appreciate the well-maintained facilities and the overall upkeep of the property, including the serene garden area, which adds to the pleasant and quiet ambiance. The availability of room amenities like a refrigerator and hot water is noted as a rare and appreciated convenience in Colombia.

While the majority of reviews applaud the high standards of cleanliness, a few guests have remarked on minor issues such as dampness and mold in certain rooms, and occasional lapses in the cleanliness of bedding. However, these comments are exceptions in the otherwise glowing assessments.

The hotel's staff plays a crucial role in maintaining these standards, frequently praised for their friendliness and dedication to keeping the property in top condition. Their warm service and attention to detail enhance the guest experience, making El Zorzal a comfortable and welcoming place to stay. With its clean and pleasant accommodations, convenient location near the bus station, and well-cared-for facilities, El Zorzal provides an excellent stay for travelers prioritizing cleanliness and good service.

Staff

Visitors to El Zorzal can expect an experience characterized by exceptional service and a warm, welcoming atmosphere created by the hotel's remarkable staff. The personnel are consistently described as friendly, attentive, and genuinely caring, making guests feel at home. Their dedication to meeting guests' needs and providing comfort is evident through their availability and readiness to assist with any inquiries or special requests. Despite language barriers, the staff's hospitality shines through, ensuring that visitors enjoy a calm and restful stay. Whether highlighted for their professionalism or simply the warmth of their smiles, the team's kindness and helpfulness leave a lasting impression, contributing significantly to the peaceful and inviting ambiance of the hotel.

Wi-Fi

El Zorzal offers a mixed experience when it comes to Wi-Fi connectivity. Many guests found the Wi-Fi to be satisfactory, particularly in common areas, where it functions well. Some guests even described the internet as excellent and good. However, connectivity can be a challenge in individual rooms, with reports of unstable and weak signals. The reliability of the Wi-Fi appears to fluctuate, occasionally depending on the occupancy of surrounding rooms. Overall, the Wi-Fi situation may require guests to occasionally rely on common areas for consistent internet access. Despite these issues, the hotel organizes engaging activities that provide an opportunity to disconnect and enjoy more of what the hotel has to offer.

Parking

El Zorzal offers a highly convenient parking experience for guests. The hotel provides private and secure parking, which guests have found to be very good and even excellent. This free parking option adds to the convenience, especially with its strategic location right in front of the bus station, making onward travel hassle-free. While the parking lot can be muddy at times, the advantage of having a well-placed parking facility within the hotel grounds outweighs this minor inconvenience. Overall, guests have found the parking situation at El Zorzal to be a standout feature, complementing their stay with ease of arrival and departure.

Family

El Zorzal offers a welcoming and family-friendly environment that makes it an ideal destination for families traveling with children. Located conveniently close to the bus station, the hotel provides clean and safe accommodations, ensuring a pleasant stay for all guests. The staff is consistently noted for their kindness and exceptional patience, making an effort to engage younger guests with thoughtful activities. Among the highlights is Tony the dog, who delights children with his friendly demeanor. Kids are particularly thrilled with experiences like picking eggs from the hens and participating in bird-feeding, adding a touch of nature and adventure to their stay. The natural surroundings and beautiful landscape further enhance the serene atmosphere, making El Zorzal a restful retreat for families seeking a blend of relaxation and engaging activities.

Dog Friendly

El Zorzal offers a welcoming atmosphere for pet owners and their companions, although guests should be aware of the additional cost for bringing pets, which is not included in the initial reservation fee. A notable aspect of the hotel is Tony, the friendly and patient house dog who has become a guest favorite. Tony's presence adds an extra layer of warmth, particularly appreciated by families with children. While Tony certainly enhances the overall experience at El Zorzal, it is also helpful to note that payments by card may incur a 5% surcharge.

No, El ZORZAL doesn't have any pool.

Yes, a spa is available at El ZORZAL.

Yes, El ZORZAL welcomes dogs.

Yes, parking facilities are available at El ZORZAL.

No, El ZORZAL doesn't have a gym.

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