Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No por ahora no es requisito
Do you perform temperature checks upon guests' arrivals? Yes, to all guests a todos nuestros clientes
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? estacion de cafe y estacion de hamacas esta fuera de servicio por el momento
Has the hotel closed during the pandemic? No
Answers last updated by Hotel El Mirador del Cocora
King Room with Mountain ViewThe room with a mountain view, flat-screen TV. Minibar, and private bathroom are also included. Room service is available for a fee.
Standard Double Room with City ViewThis double room features a city view and has a satellite television.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a minibar, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double Room with Terrace, Whirlpool and Mountain ViewThis room comes with a private terrace with views of Cocora Valley and free breakfast.
Standard Double RoomBedding and amenities cannot be guaranteed and are determined upon check-in based on availability.
King Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Deluxe Double Room with Terrace, Whirlpool and Mountain ViewThis double room's special features are the hot tub and the spa bath. This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Budget Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a minibar, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
King RoomThis double room features city view, cable TV, minibar and tile/marble floor
King Room with Mountain ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.
King Room with Mountain ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, a dressing room and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite with Mountain ViewThis suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with mountain views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Junior Suite with Mountain ViewGuests will have a special experience as the suite offers a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with mountain views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double Room with BathProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.