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Summary of reviewsMotel 6-Saint Paul, MN - I-94 is strategically located near downtown Saint Paul, providing convenient access to shopping centers, eateries, freeways and gas stations. This prime location makes the motel a practical option, particularly for budget travelers and those needing easy access to the city. Despite its accessibility, some guests have raised concerns about the neighborhood's safety.
Regarding the rooms, experiences vary significantly. While some guests have noted clean and spacious accommodations, many have expressed dissatisfaction due to prevalent cleanliness and maintenance issues. Common complaints include dirty carpets, stained mattresses, mold, cockroaches and a lack of basic amenities such as refrigerators and microwaves. Additionally, temperature control and non-smoking room compliance have been problematic with reports of malfunctioning appliances and persistent smoke odors.
Cleanliness remains a recurring issue with multiple guests reporting dirty rooms and bathrooms, unpleasant smells and presence of pests such as cockroaches and bedbugs. Noise disturbances and signs of neglect, like smoke damage and holes in walls, further diminish the overall experience. Despite occasional clean rooms with fresh sheets, these positive instances are outliers.
The staff at Motel 6-Saint Paul, MN - I-94 receive mixed feedback. While many guests commend staff members, such as Sam, Victor and Haley, for their friendliness and professional service, others have encountered rudeness and unresponsiveness. Positive mentions often highlight the night staff and certain housekeepers for their helpfulness.
Guest opinions on the beds are divided. Some find the beds comfortable and generally clean, enhancing their stay. However, a significant number report issues like rock-hard or lumpy mattresses, dirty or stained bedding and the presence of cigarette burns and holes in the sheets.
Overall, Motel 6-Saint Paul, MN - I-94 offers an advantageous location, but ongoing issues with room cleanliness, maintenance and varying staff experiences significantly affect the overall guest satisfaction. Show more
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Categories
Dog Friendly Hotel
Motel 6 is known for being a pet-friendly chain. It provides basic accommodations for travelers with pets.
Accessible Hotel
This motel offers wheelchair-accessible facilities and accessible rooms. It has a mobility accessible room type with a bathtub and shower combo featuring grab bars. An elevator is available, and the motel provides facilities for disabled guests.
Hotel with Rooms With Jacuzzi / Hot-tub
4-Star Hotel
Room Types
Quadruple Room - Non-SmokingCable TV is provided in this room.
Quadruple Room - SmokingCable TV is provided in this room.
Double Room - Non-Smoking Cable TV is provided in this room.
King Room - Non-SmokingThis double room offers air conditioning and a TV with cable channels. The unit has 1 bed.
King Room - Smoking This double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Queen Room - Non-SmokingThis double room offers air conditioning and a TV with cable channels. The unit has 1 bed.
Double Room - Disability Access - Non-SmokingThis double room offers air conditioning and a TV with cable channels. The unit offers 1 bed.
Queen Room - SmokingThis double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Guest Reviews
5.7
Rated
Location
Motel 6-Saint Paul, MN - I-94 offers a prime location that guests find highly convenient. Its proximity to downtown Saint Paul, shopping centers and a variety of eateries, including familiar spots like Wendy's, McDonald's and Subway, makes it an attractive choice for many. Being close to the freeway and gas stations adds to its accessibility, making it a practical option for both travelers and those with specific destinations in the city.
The hotel is positioned ideally for those with engagements near St. Paul and provides easy access to necessary services and establishments. For guests on a budget, the combination of reasonable pricing and strategic location is a significant draw. This convenience also extends to door dashers and those who have daily commute requirements in the area.
However, while the location proves beneficial for many practical reasons, some reviews point out concerns about the neighborhood's safety and overall environment. Despite these remarks, the location remains a favored aspect due to its centrality and ease of access, appealing mostly for short stays and quick access to nearby points of interest.
Rooms
The Motel 6 in Saint Paul, MN, located conveniently off I-94, offers easy access to various local attractions and destinations, making it favorable in terms of location. However, guest experiences reveal mixed impressions. While some guests found their rooms to be clean and spacious, a significant number of reviews indicate that cleanliness and maintenance issues are prevalent. Many reported rooms and bathrooms being dirty with issues ranging from sticky floors and stained mattresses to mold and cockroach sightings.
Basic amenities such as refrigerators, microwaves and coffee pots are often missing from the rooms, causing inconvenience for extended stays. Additionally, the lack of proper housekeeping services and inconsistent provision of toiletries, like shampoo and towels, were raised as common concerns. Several guests also had troubles with the room's temperature control, noting heating and air conditioning units frequently did not work, making the stay uncomfortable.
Some rooms had a persistent smell of cigarette smoke despite being listed as non-smoking and cigarette burn marks on furnishings were not uncommon. Moreover, the presence of bed bugs and poor-quality bedding were mentioned several times, adding to the overall dissatisfaction related to comfort.
The overall atmosphere seems to be affected by noise and an unpleasant smell in the hallways and common areas. There were also reports of broken appliances, such as TVs and smoke detectors. Despite these challenges, some guests found the rooms to be a practical option for budget travel, as smoking is permitted and there's no deposit requirement.
Conclusively, while the motel's location is beneficial for travelers needing easy access to the city, the ongoing issues with cleanliness and room maintenance significantly detract from the overall experience.
Beds
Travelers who have stayed at the Motel 6 in Saint Paul, MN - I-94 have shared their thoughts about the beds, revealing a mix of experiences. On the positive side, several guests mentioned that the beds were comfortable, providing a decent level of firmness that made for an acceptable night’s sleep. There were also mentions of the mattresses being quite nice and some found the beds generally clean.
However, there were numerous concerns raised about the overall bed quality. Issues noted include beds being uncomfortable with some even describing them as rock hard or lumpy, leading to backaches. Several guests found the mattresses to be stained, dirty or even broken in some cases. The presence of cigarette burns and holes in the bedsheets was also a common complaint.
Cleanliness was a critical concern for many with reports of dirty rooms and raggedy bed sheets. Some guests noted an unpleasant smell and stains on the bedding, including finding hair within the blankets and sheets. These negative aspects seemed to overshadow the few positive comments regarding the bed comfort, making the general consensus about the sleeping situation at this motel less than favorable.
Cleanliness
Motel 6-Saint Paul, MN - I-94 has received a mix of feedback regarding its cleanliness. While the staff are generally considered great and accommodating, the overall state of the rooms and common areas leaves much to be desired. Guests have appreciated the spaciousness and occasional clean rooms with fresh sheets, but these instances appear to be exceptions rather than the norm.
Several reviews highlight significant cleanliness issues with many guests describing the rooms and bathrooms as dirty and neglected. Common complaints include carpets and floors that need replacing, stained mattresses, dirty bathtubs and unpleasant smells throughout the motel. Cockroaches and bedbugs have been frequently mentioned, indicating a potential pest control issue.
The presence of smoke damage, holes in walls and leftover items from previous occupants further contribute to the rundown appearance of the property. Reports of noise disturbances, lingering smells of weed and even security concerns add to the list of issues that prospective guests might want to consider. While the location has its conveniences, the overall experience at Motel 6-Saint Paul, MN - I-94 is frequently marred by its subpar cleanliness and maintenance.
Staff
The staff at Motel 6-Saint Paul, MN - I-94 receive mixed reviews from guests. Many describe the team as very friendly and professional with several guests highlighting exceptional service from individuals like Sam, Victor and Haley. Tasha is recognized as a hard worker, while the lady with pink hair and Shay and Brandi are also praised. Guests have noted the warm and welcoming demeanor of staff members, acknowledging their helpfulness and promptness.
However, not all experiences are positive. Some guests report encounters with rude and unaccommodating staff, including incidents of outright disrespect from specific employees like Ms. Elizabeth at the front desk. Issues such as unresponsiveness, lack of helpfulness and managerial shortcomings further mar the experience for some visitors.
Despite these negative instances, several guests commend the overall friendly environment, particularly noting that the night staff tended to be more agreeable than their morning counterparts. Housekeepers, such as Melissa, have been highlighted for their friendliness, adding a redeeming touch to the overall service experience at this location.
No, Motel 6-Saint Paul, MN - I-94 doesn't have any pool.
No, a spa isn't available at Motel 6-Saint Paul, MN - I-94.
Yes, Motel 6-Saint Paul, MN - I-94 welcomes dogs.
No, parking facilities aren't available at Motel 6-Saint Paul, MN - I-94.
No, Motel 6-Saint Paul, MN - I-94 doesn't have a gym.