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Summary of reviews### General Review Summary of 'Hampton Inn & Suites St. Paul Downtown'
The Hampton Inn & Suites St. Paul Downtown enjoys high praise for its prime location, particularly for visitors attending events at the nearby Xcel Energy Center. Guests appreciate the hotel's close proximity to various dining options, bars and other local attractions, making it a convenient choice for different events, from concerts to graduations at Roy Wilkens Auditorium. The convenient location, combined with a sense of safety and cleanliness, contributes to a positive overall experience.
Guests frequently commend the hotel's included hot breakfast, noting its variety and quality. The make-your-own waffles and diverse options, including an appealing fruit mix, are especially well-received. The breakfast area, as well as the rooms, maintain a high standard of cleanliness, adding to guests' satisfaction. The friendly and efficient staff further enhance the breakfast experience, even though some suggest improvements like additional options and more timely restocking of items.
The hotel rooms are commonly described as comfortable, spacious and clean. Many guests appreciate the river valley views and the modern, well-maintained decor. Suite rooms with separate living areas and kitchenettes receive positive feedback for their size and comfort. While there are occasional issues with room allocation and missing amenities such as microwaves, the overall impression of the rooms remains favorable.
Cleanliness throughout the hotel is consistently praised with many referring to it as one of the cleanest hotels they have stayed in. The well-maintained rooms and public areas, combined with a friendly and responsive staff, contribute positively to the guest experience. Although there are some isolated concerns about cleanliness, such as dirty showers or unvacuumed carpets, these are relatively uncommon.
The staff at Hampton Inn & Suites St. Paul Downtown are frequently highlighted for their friendliness, attentiveness and exceptional service. From the front desk to housekeeping, the team is noted for going above and beyond to ensure guests feel welcome and well-cared for. The staff's dedication, especially in addressing any issues arising during the stay, garners appreciation from many guests.
However, parking is a notable concern. The hotel offers valet service as the only parking option, which some guests find costly with fees ranging from $31 to $35 per night. While the valet team is praised for their efficiency and friendliness, the additional cost is often seen as a drawback. Despite this, the overall convenience of nearby amenities somewhat compensates for this issue.
Regarding the accommodation's bed comfort, opinions are mixed. Many guests find the beds super comfortable and appreciate the quiet nighttime environment. However, some describe the beds as too hard with several noting that the pillows are too soft or flat, impacting sleep quality.
In summary, Hampton Inn & Suites St. Paul Downtown stands out for its excellent location, clean and comfortable rooms, delicious breakfast and exceptionally friendly staff. While some issues with parking costs and bed comfort exist, the overall guest experience is positive, making it a recommended option for visitors to downtown St. Paul. Show more
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Categories
Family Friendly Hotel
This hotel provides family-friendly accommodations in downtown St. Paul. It offers convenient access to local attractions and may include amenities such as free breakfast.
Dog Friendly Hotel
This hotel allows 2 pets up to 75 lbs for an additional fee of $75 for stays of 1 to 4 nights and $125 for longer stays. Both dogs and cats are welcome.
Business Hotel
Situated in downtown St. Paul, this Hampton Inn & Suites offers business-friendly amenities such as free Wi-Fi, a business center, and meeting rooms. Complimentary breakfast is also included.
Hotel with Parking
This hotel provides parking. It also offers EV charging, secured, covered parking, and in/out privileges.
EV charging stations
3-Star Hotel
Featuring 3-star accommodation, Hampton Inn & Suites St. Paul Downtown is located in Saint Paul, 11 km from TCF Bank Stadium and 14 km from U.S. Bank Stadium. It is well-regarded and provides essential amenities for a comfortable stay.
Hotel with Indoor Pool
This hotel includes an indoor pool. Guest reviews specifically mention the pool area is extremely clean and the water is warm.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Room Types
King Studio Suite - Non SmokingThis studio features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
King Studio - Mobility and Hearing Access/Non-SmokingThis studio has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
King Studio Suite with Sofa Bed - Hearing Access/Non-SmokingThis studio has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.
King Room - Non-SmokingThis double room offers a tea and coffee maker and a TV. The unit offers 1 bed.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis quadruple room features a tea and coffee maker and a TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Queen with Two Queen Beds - Non-SmokingThis quadruple room features a tea and coffee maker, a TV and sea views. The unit has 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThis suite features a tea and coffee maker, a seating area, a TV and sea views.
King SuiteThis suite has a tea and coffee maker, a seating area, a TV and sea views.
King Room - Hearing Access/Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
Queen Studio with Two Queen Beds - Non-SmokingThis studio has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
The Hampton Inn & Suites St. Paul Downtown garners impressive reviews for its prime location, especially for those with plans at the Xcel Energy Center, just a short walk away. Guests appreciate the hotel's proximity to a multitude of dining options, bars and other local attractions, making it a convenient selection for various purposes, from attending concerts to celebrating a graduation at Roy Wilkens Auditorium.
The hotel's location is frequently described as great, super close to everything and right in the middle of all that St. Paul has to offer. Safety and cleanliness are highlighted, providing peace of mind along with the convenience. Guests also praise the included hot breakfast and the overall accommodating and helpful staff. The rooms are noted for their cleanliness and comfortable size, which further enhances the stay experience.
For those attending events, whether at the Xcel Energy Center or other nearby venues, the Hampton Inn & Suites St. Paul Downtown serves as a central, well-appointed base with ample amenities and dining options within walking distance. Its excellent location, coupled with secure and modern facilities, ensures a pleasant and hassle-free visit to downtown St. Paul.
Breakfast
The breakfast experience at Hampton Inn & Suites St. Paul Downtown receives generally positive feedback from guests. Many highlight the variety and quality, noting that the food was well-stocked, tasty and served hot. The make-your-own waffles and extensive choices, including a nice fruit mix, are particularly appreciated. Cleanliness in both the dining and room areas is frequently mentioned, complementing the overall pleasant stay. The staff's friendliness and efficiency, especially in quickly addressing any issues, add to the favorable impression. However, a few guests suggest improvements, such as adding more options like sausage or bacon and ensuring all items are restocked promptly. Despite minor criticisms, the breakfast is commonly described as delicious, great and even one of the best hot hotel breakfasts experienced by some visitors.
Rooms
At the Hampton Inn & Suites St. Paul Downtown, guests largely praised the rooms for their comfort and cleanliness. The majority of reviews highlight the rooms as being spacious, nicely decorated and well-maintained. Many guests also appreciated the excellent views, particularly of the river valley. The suite rooms, featuring separate living areas and kitchenettes, garnered positive feedback for their size and comfort.
The staff received commendations for their friendliness and helpfulness, contributing positively to the overall experience. Proximity to the Xcel Energy Center and nearby restaurants enhanced the convenience factor for many guests.
However, there were a few minor criticisms. Some guests encountered issues with room allocation, receiving a different room type than booked and a few noted missing amenities like microwaves. Despite these occasional hiccups, the bedding and bathrooms were frequently described as clean and up-to-date, adding to the overall appeal of the rooms. The hotel’s cleanliness and modern decor throughout the building were consistently appreciated, making it a favorable choice for travelers.
Beds
The accommodations at Hampton Inn & Suites St. Paul Downtown offer varied experiences regarding bed comfort. Many guests found the beds to be super comfortable and noted the tranquil nighttime atmosphere in the hallways as a positive aspect of their stay. Despite this, there are mentions of room for improvement. Some guests described the beds as not very comfortable or even hard and there were multiple comments regarding the pillows being either too soft or flat, affecting overall sleep quality.
Cleanliness
Located conveniently next to the Excel Center, Hampton Inn & Suites St. Paul Downtown is praised for its cleanliness and the friendly nature of its staff. Guests frequently mention the impressive state of cleanliness throughout the hotel, noting that rooms are particularly well-maintained and often described as the cleanest they have encountered with a pleasant smell. The friendly and responsive staff add to the positive experience, frequently highlighted for their exceptional service, especially Michelle at the front desk. The hotel also offers great amenities like a commendable breakfast selection and a nice pool area. However, there were a few isolated concerns regarding cleanliness, including a dirty shower, sticky bathroom floors and unvacuumed carpets. Despite these minor issues, the general sentiment remains positive with guests expressing satisfaction with the hotel's cleanliness and comfort.
Staff
The Hampton Inn & Suites St. Paul Downtown boasts a team of incredibly attentive and friendly staff who go above and beyond to make guests feel safe and important. From the moment of check-in, where front desk assistants are noted for their helpfulness and warm smiles, to the valet staff who efficiently manage parking, the hotel's personnel are consistently praised for their exceptional service. The staff's friendliness extends to all members, including housekeepers and various other employees, making for a comfortable and welcoming atmosphere. Particularly notable is the staff's attentiveness to families and young children, ensuring an enjoyable stay for all.
Guests frequently mention the clean and modern rooms, which add to the overall positive experience. The convenient location, especially for events at the Xcel Energy Center and the quality of breakfast are additional highlights. Despite a few occasional lapses in service, such as during late-night hours, the general consensus is that the staff is both accommodating and proactive in handling any issues, even during crises. Overall, the Hampton Inn & Suites St. Paul Downtown excels in providing a warm and inviting environment with a staff that truly stands out for their friendliness and dedication.
Parking
Parking at the Hampton Inn & Suites St. Paul Downtown appears to be a notable concern among guests, primarily due to the limited parking options available. The hotel does not offer actual parking facilities for guests, making valet service the only option. Guests found the valet team to be friendly and efficient with the service described as amazing by some. However, the cost associated with this convenience is significant with some reviews mentioning fees of $31 to $35 per night, which many found unexpectedly high and not included in the initial stay price. Despite this, there are plenty of restaurants and other amenities within walking distance, offering some compensation for the parking inconvenience. Some reviewers mentioned the wait times for valet service as a minor drawback. In summary, while the valet service is lauded for its efficiency and friendliness, the additional and sometimes hidden parking costs remain a point of contention.
Yes, Hampton Inn & Suites St. Paul Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites St. Paul Downtown.
Yes, Hampton Inn & Suites St. Paul Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites St. Paul Downtown.
Yes, Hampton Inn & Suites St. Paul Downtown has a gym.