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Marriott St. Louis Grand

Saint Louis , 800 Washington Avenue (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Marriott St. Louis Grand is an excellent hotel located right in the heart of downtown St Louis, providing easy access to many attractions and venues. Guests appreciate its clean and comfortable rooms with updated decor, accommodating staff and tasty breakfast options. Although some guests had issues with the staff's behavior, wifi policy and parking situation, overall, most guests enjoy their stay at the hotel. The bar area is particularly popular for socializing and many guests praise the hotel beds for being extremely comfortable, leading to a good night's sleep. The Marriott St. Louis Grand is a reasonably priced four-star hotel offering overall good quality lodging and service.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

King Room This room features a seating area, air conditioning and cable TV.

King or Double Room Concierge Level - High Floor This room includes access to the Concierge lounge, which offers a free Continental breakfast, snacks and desserts. Cocktails are available for an additional fee. Access to the Honor Bar and complimentary business services is also included. The twin/double room features a seating area, air conditioning and cable TV.

Executive One-Bedroom Suite Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite features air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Double Room with Two Double Beds This air-conditioned room features a flat screen TV, mini-refrigerator and a desk.

Concierge Double Room with Two Double Beds This air-conditioned room features a flat screen TV, mini-refrigerator and a desk.

Suite with Two Double Beds This air-conditioned room features a flat screen TV, mini-refrigerator and a desk.

King Room with Adapted Tub - Mobility and Hearing Accessible The spacious double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.

About Marriott St. Louis Grand

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Guest Reviews

7.7

Good

Location

The Marriott St. Louis Grand is a hotel with an excellent location, situated right in the heart of downtown St Louis. The hotel is close to many attractions such as the Busch Stadium, the convention center and a variety of restaurants within walking distance. Guests love the fact that the hotel is conveniently located near various surrounding venues allowing easy access. The hotel is situated right in front of the Great America Arena and it provides guests with an opportunity to watch the volleyball games. The proximity to the stadium makes it ideal for sports enthusiasts as it takes a 10-minute walk to the Cardinals Stadium. Aside from its excellent location, the hotel is also clean and has a pleasant staff that provides great service.

Breakfast

Guests at the Marriott St. Louis Grand express a range of opinions on the breakfast options available at the hotel. Some were disappointed to find that breakfast was not included in their room rate, while others found the price of the breakfast buffet to be expensive. However, those who did try the breakfast were pleasantly surprised and thought that the food was great. The hotel bar also had great options for food and drinks. It's worth noting that due to COVID-19 restrictions, vending machines were not available at the hotel during the time of the reviews. Overall, guests rated the hotel highly based on its central location, friendly staff and tasty breakfast options.

Rooms

The Marriott St. Louis Grand is a large hotel that offers clean, comfortable and well-furnished rooms. Guests appreciated the friendly and excellent service provided by the staff. The rooms are up to date with decorations and the hotel is very clean and elegant. The hotel is in a great location and guests really enjoyed the use of a fridge in their rooms as well as the nice bathroom with clean and fresh amenities. Although there were some negative reviews about the size of the rooms, discomfort of the beds and outdated facilities, overall, guests appreciated the cleanliness and comfort of the rooms. There were some minor issues such as a stopped-up bathroom sink or a room assigned that was not properly requested, but these were quickly resolved by the staff.

Beds

Travelers who have stayed at the Marriott St. Louis Grand have generally praised the beds at the hotel. Most guests found the beds to be extremely comfortable or even superbly so, leading many to a good night's sleep. Guests also complimented the spaciousness of the beds, as many were king size. The bedding was also noted to be comfortable and nicely made, although some guests found the mattresses to be old or worn out, resulting in sagging in the middle. Despite some complaints about noise and small bed sizes, most guests found the rooms to be clean and comfortable with added amenities like coffee service and convenient TV selections. The Marriott St. Louis Grand seems to have a good reputation when it comes to providing guests with comfortable sleeping arrangements.

Cleanliness

The Marriott St. Louis Grand has received mixed reviews regarding their cleanliness, but the majority of guests found the hotel to be very clean and elegant. Some guests mentioned issues with dirty shower curtains, floors and counters, while others commented on the clean and comfortable rooms with updated decor. Guests also mentioned the cleanliness of the bathroom and the good service provided by staff. However, a few guests reported coming into dirty rooms with dust and items left uncleaned. Despite this, many guests appreciated the extra cleaning steps the hotel was taking in light of the current situation. Overall, the location and cleanliness of the hotel were praised by most guests with some noting that the price was a bit steep for what was offered.

Staff

Marriott St. Louis Grand has received mixed reviews from guests regarding their staff. Some guests found the staff to be extremely accommodating, friendly and helpful, while others found them to be rude and unprofessional. Despite this, many guests enjoyed the great location and the cleanliness of the hotel. The bar area was also mentioned positively as a great space for big groups to hang out. The bed was described as extremely comfortable and the coffee service in the room was appreciated. Guests also commended Kuna, a waitress at the bar, for her excellent service. However, some guests were disappointed by the restaurant's closing time and not being able to order food past 11 pm. Some reviews mentioned issues with a security guard allowing underage kids into the hotel late at night. Overall, the hotel has several friendly and helpful staff members, but a few incidents of rude behavior have been reported.

Wi-Fi

Many guests were disappointed with the Marriott St. Louis Grand's wifi policy with complaints about having to pay for it and the cost being too high. It seems that some guests were even charged twice for wifi, once for basic internet and again for premium access. Several guests found the wifi to be poor or unreliable. However, there were some positive reviews of the hotel's wifi with guests praising its speed and connectivity. Despite some issues, the quality of the wifi did not detract from most guests' overall enjoyment of their stay at the Marriott St. Louis Grand.

Parking

The Marriott St. Louis Grand offers on-site parking for a fee with both self-parking and valet options available. While some guests found the parking garage to be a bit confusing or inconvenient, others appreciated the convenience of having a close parking garage. Some noted that parking prices were steep, although not unexpected for a downtown location. Some guests had issues with the parking attendants with some finding them unhelpful or rude. Overall, the parking situation was decent but could be improved.

Nightlife

If you're looking for a hotel in St. Louis with great nightlife options, the Marriott St. Louis Grand might just fit the bill! Located in the heart of downtown, it's easy to get to most activities. While there may not be many food options after an evening game, the bar area with its big screens is perfect for socializing. Plus, the bar stays open until 1am. The atmosphere is lively, but note that there may be crowds in the hallway due to parties like weddings. However, some guests noted feeling uncomfortable and unsafe. Overall, if you're looking for a hotel with a great bar scene, the Marriott St. Louis Grand might be worth checking out.

4 Star

The Marriott St. Louis Grand is a four-star hotel that offers overall good quality lodging and service. Located in the heart of the city, the hotel is reasonably priced but beware of timing due to its proximity to a major sports complex. The staff is exceptional with helpful and nice individuals manning the front desk. The rooms, particularly the suites, are clean, comfortable and nicely furnished. Guests also appreciate the amenities, such as the great selection of TV channels, including the ability to view Netflix. The hotel, however, has some areas requiring improvement, such as the air conditioner not working correctly and the phone buttons for service, valet etc. malfunctioning. In addition, some guests felt that the hotel was overpriced and not up to Marriott's usual standards.

No, Marriott St. Louis Grand doesn't have any pool.

No, a spa isn't available at Marriott St. Louis Grand.

No, Marriott St. Louis Grand doesn't allow dogs.

Yes, parking facilities are available at Marriott St. Louis Grand.

Yes, Marriott St. Louis Grand has a gym.

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