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Holiday Inn St-Jean-sur-Richelieu Congrès by IHG

Saint-Jean-sur-Richelieu , 725 Bd Du Séminaire N (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHoliday Inn Saint-Jean-sur-Richelieu Congres by IHG is highly regarded by guests for its strategic location and excellent amenities. The hotel is ideally situated for travelers, offering convenient access to major highways, local attractions, and Montreal. Its peaceful neighborhood setting provides a tranquil retreat, while its proximity to key venues like the hospital and hockey arena adds to its appeal.

Guests praise the breakfast offerings, which feature a diverse array of delicious and well-prepared items. Despite minor concerns about price and variety, the breakfast is often described as a highlight of the stay. The spacious and clean rooms receive commendations for their modern decor and comfortable bedding, ensuring a restful experience. While some areas require attention, particularly the bathrooms, the overall satisfaction regarding room quality remains high.

Cleanliness is a consistent strong point, with rooms and facilities being well-maintained. Although there are isolated mentions of areas requiring further care, the overall ambiance is welcoming and clean. The staff is celebrated for their friendly and professional service, enhancing the guest experience with their attentiveness and multilingual capabilities. Lucy at the front desk, among others, is frequently noted for her exceptional hospitality.

The pool receives mixed feedback due to renovation closures, yet it remains an attractive feature for families when operational. Ample, free parking with fast-charging stations for electric vehicles is a notable convenience. The comfort of the beds is another standout, ensuring a superior sleep experience that complements the clean and stylish room design.

Overall, the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG is a preferred choice for those seeking a well-located, comfortable stay with excellent service, despite minor areas in need of improvement.
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Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Room with Two Queen Beds The double room provides parquet floors, heating, as well as a private bathroom featuring a shower. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room - Mobility Access Roll in Shower/Non-Smoking The double room provides parquet floors, heating, as well as a private bathroom boasting a shower. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard King Room The double room offers parquet floors and heating, as well as a private bathroom featuring a shower. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

One-Bedroom Suite The suite offers heating, as well as a private bathroom featuring a shower. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Standard Room The double room features parquet floors, heating, as well as a private bathroom featuring a shower. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels.

King Bed Suite Feature - Non-Smoking The suite features a wardrobe and heating, as well as a private bathroom boasting a shower. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

About Holiday Inn St-Jean-sur-Richelieu Congrès by IHG

License: 568606

Guest Reviews

7.8

Good

Location

Nestled in an ideal location, the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG offers guests easy access to everything they might need during their stay. The hotel is strategically situated near major highways, making it convenient for travelers who plan to explore the region or easily drive into Montreal. Positioned in a quiet neighborhood, it provides a peaceful retreat while being close to local attractions, including bike paths, Old St. John, and a range of restaurants and shops.

Guests appreciate its proximity to key destinations such as the hospital, hockey arena, and various event venues, as well as the ample parking space available. With its central placement, the hotel ensures ease of movement around town and serves as a perfect starting point for any excursion. Whether visiting for business or pleasure, the well-situated Holiday Inn offers both tranquility and convenience in Saint-Jean-sur-Richelieu.

Breakfast

The breakfast offerings at the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG have largely impressed guests with their quality and variety. Diners often describe the breakfast as excellent, plentiful, and well-prepared, featuring a wide assortment of items such as scrambled eggs, sausages, bread, bagels, cereals, fruit, yogurt, and beverages like orange juice, tea, and coffee. Many guests find the breakfast to be the highlight of their stay, citing it as delicious, varied, and accompanied by excellent service. The buffet-style setup allows for a pleasant self-service experience with ample space. Although there are a few comments about the breakfast being somewhat expensive or lacking in variety, the overall sentiment is positive, noting a strong emphasis on quality and comfort. Despite some misunderstandings about its inclusivity in the room price, the breakfast generally leaves a lasting impression, often described as truly worth the price. The presence of alternative dining options nearby, such as Cora's and other local restaurants, provides guests with additional choices, though many find the hotel's own offerings satisfying and enjoyable.

Rooms

At the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG, guests frequently praise the spaciousness and cleanliness of the rooms. Many visitors appreciate that the rooms are large, beautifully renovated, and well-equipped, with a modern decor that adds to the overall pleasant ambiance. Comfortable bedding is a consistent highlight, ensuring a restful night's sleep for most guests.

However, the reviews suggest some areas in the hotel require attention. While many rooms have been freshly updated, others are described as outdated, particularly the bathrooms which often need renovation. Issues with heating units and worn-out mattresses have been noted, alongside occasional maintenance problems like duct-taped curtains and stained carpeting in certain areas. A musty smell and humidity in some rooms and hallways also detracted from a few visitors' experiences.

Despite these drawbacks, the overall sentiment leans towards satisfaction, with the clean and spacious environment frequently mentioned. Guests also appreciated the friendly and welcoming staff, which contributed to a comfortable stay. The hotel successfully accommodates a variety of needs, whether guests are there to rest or engage in activities like exploring the nearby Richelieu River bike path.

Beds

The Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG consistently receives positive feedback regarding the comfort of its beds. Guests frequently describe the mattresses as very comfortable and even incredibly comfortable, contributing to a restful night’s sleep. The contemporary room design complements the overall experience, with several reviews emphasizing clean rooms alongside comfortable beds. Pillows also add to the comfort, ensuring guests are well-supported. Despite one mention of a worn-out mattress, the consensus is overwhelmingly positive, with beds being praised as firm and yielding. While a small double bed may not suit all, the hotel generally excels in providing comfort through its bedding choices, creating a superior sleeping experience for travelers seeking relaxation during their stay.

Cleanliness

Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG generally presents a positive image when it comes to cleanliness and comfort, as reflected by guest reviews. The rooms are consistently described as beautiful, clean, and equipped with practical amenities such as microwaves and refrigerators. Visitors have noted that both the rooms and bathrooms meet high standards of cleanliness, contributing to a comfortable stay. The beds receive particular praise for their comfort. The hotel itself is well-maintained and clean, offering a welcoming environment.

While the hotel is praised for cleanliness, some areas, such as the 7th-floor corridor carpets and certain room decor, have been noted as needing more attention. Isolated incidents of stained towels and sheets, as well as the occasional musty smell, have been mentioned. Additionally, there are suggestions for renovation, particularly in the bathrooms, to elevate the overall guest experience.

The staff is recognized for being kind and helpful, adding to the positive ambiance. Despite the occasional critique, the hotel’s cleanliness, coupled with its convenient location and parking facilities, makes it a solid choice for travelers. Overall, the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG offers a comfortable and clean stay for its guests, even as it continues to address minor areas for improvement.

Staff

The reviews for Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG overwhelmingly praise the staff for their exceptional service and hospitality. Visitors consistently highlight the friendly and professional demeanor of the staff, particularly noting their attentiveness at both the reception and breakfast services. The team is described as courteous, skilled, and accommodating, creating a welcoming atmosphere that enhances the guest experience. There are specific mentions of individuals, such as Lucy at the front desk, who went above and beyond to assist guests with a smile, reflecting the staff's commitment to customer satisfaction. Additionally, the English-speaking abilities of the staff provide a seamless and comfortable experience for international guests. Even in instances where challenges arose, the staff were consistently described as being helpful and solution-oriented, leaving a lasting positive impression. Overall, the friendliness and efficiency of the team contribute significantly to the hotel's appeal, making it a favored choice for travelers seeking excellent service.

Pool

The pool at the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG has received mixed feedback from guests. On a positive note, the pool's temperature has been described as pleasant, and it seems to be a delightful attraction for children, who enjoy their time splashing around. Some guests found the indoor pool to be a nice facility, despite being on the smaller side. However, several guests experienced disappointment due to the pool's closure for renovations, with some noting that this was not communicated prior to their visit, citing issues with chloramine levels and ventilation. Additionally, the pool is expected to remain non-functional until 2024, which has been a letdown for those who specifically chose the hotel for its pool offerings.

Parking

The Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG offers an abundance of parking options, ensuring a stress-free experience for guests with vehicles. The parking lot is spacious and well-lit, enhancing safety and convenience. Accessibility is a standout feature, as the hotel provides easy access to both the highway and downtown. Additionally, guests can enjoy the benefit of numerous parking spaces at no extra cost, including fast charging stations for electric vehicles. Overall, the ample free parking is a key advantage for travelers staying at this location.

Yes, Holiday Inn St-Jean-sur-Richelieu Congrès by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn St-Jean-sur-Richelieu Congrès by IHG.

Yes, Holiday Inn St-Jean-sur-Richelieu Congrès by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn St-Jean-sur-Richelieu Congrès by IHG.

No, Holiday Inn St-Jean-sur-Richelieu Congrès by IHG doesn't have a gym.

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