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Summary of reviewsThe Holiday Inn Express Hotel & Suites Watertown - Thousand Islands by IHG offers a standout lodging experience, underscored by its prime location, excellent amenities, and exceptional service. Nestled just off Interstate 81, the hotel is perfectly positioned for easy access to a variety of dining and shopping venues, making it an ideal hub for travelers. Guests appreciate the convenience of the nearby eateries, stores, and attractions, as well as the tranquil atmosphere despite the proximity to major roadways.
The hotel's complimentary breakfast is frequently praised for its extensive variety and quality, offering plentiful delicious options that cater to diverse tastes. This, combined with the efficiency and friendliness of the breakfast staff, solidifies the hotel’s reputation for providing an outstanding start to the day.
Accommodations at the hotel are consistently described as clean, spacious, and comfortable. The rooms boast modern amenities, such as fridges and microwaves, enhancing guest convenience. The cleanliness and upkeep of both the guest rooms and common areas are regularly highlighted, contributing to a welcoming and hygienic environment. Moreover, the property's relaxing and quiet ambiance adds to the overall positive experience.
The staff at the hotel is widely commended for their friendly, professional, and attentive service. The team goes above and beyond to ensure that guests feel at home, offering valuable local advice and accommodating needs with dedication and care. This level of service is particularly noted in the efficiency of the front desk and breakfast staff, adding to the warm and inviting atmosphere of the hotel.
Additional amenities, like the clean and inviting indoor pool, offer enjoyable experiences for families, enhancing the appeal for those traveling with children. The hotel’s family-friendly atmosphere, coupled with thoughtful features like special accommodations during children's celebrations, creates a perfect retreat for family getaways.
Overall, the comfortable beds, clean accommodations, and excellent customer service contribute to a highly satisfactory stay at the Holiday Inn Express Hotel & Suites Watertown - Thousand Islands by IHG, making it a favored choice for travelers seeking comfort, convenience, and a welcoming environment.
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