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Summary of reviewsThe Castle Hotel Wetherspoon in Ruthin with its prime location in the heart of a charming old town, offers guests easy access to local attractions and picturesque views. The historic setting combined with modern comforts makes it an ideal base for exploring both Ruthin and the North Wales countryside. Guests consistently praise the central location, friendly staff and overall good value, marking it as a standout choice for travelers.
Breakfast at the hotel is noted for its affordability and variety with many guests enjoying the hearty options and quick service. Though some have encountered lukewarm meals or limited variety, the general sentiment is positive, emphasizing the good value for money. Similarly, the dinner experience receives commendations for its excellent, tasty food, reasonable pricing and efficient service. With a variety of meal options and a comfortable setting, the hotel's dining is a reliable and cost-effective choice.
The guest rooms are spacious, clean and well-equipped, often combining historic charm with modern amenities. Visitors appreciate the large, comfortable beds and thoughtful touches like tea and coffee trays. Despite some minor issues such as dated decor or varying levels of natural light, the rooms are generally seen as good value for money, contributing to a pleasant and restful stay.
Cleanliness is a strong point with most guests finding their rooms spotless and well-maintained. The staff is frequently praised for their friendliness and helpfulness, creating a welcoming atmosphere from reception to cleaning services. Complimentary WiFi is available and generally performs well, though connectivity can be inconsistent in some areas.
Family accommodations receive high marks for being spacious and well-appointed, offering good value and a welcoming environment for groups of various sizes. The hotel meets specific needs such as dietary requirements, further enhancing its family-friendly appeal. Minor drawbacks include hot room temperatures upon entry and the challenge of navigating stairs with family members.
Bed comfort yields mixed reviews with many guests finding them cozy and inviting, while others experience discomfort due to firmness or structural issues. Accessibility is another area with mixed feedback; the hotel offers quality accessible rooms, but the lack of an elevator poses challenges for guests with mobility issues.
Overall, The Castle Hotel Wetherspoon combines historic charm with modern conveniences, offering spacious, clean and reasonably priced accommodations. With friendly staff, commendable dining and a great location, it ensures a pleasant stay for a variety of travelers. Show more
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Guest Reviews
8.0
Very Good
Location
The Castle Hotel Wetherspoon boasts a prime location in the heart of Ruthin, a charming old town surrounded by historical architecture and beautiful vistas. This central positioning makes it incredibly convenient for guests, offering easy access to local attractions and amenities. The hotel is particularly valued for its proximity to Ruthin Castle and other notable sites, all within walking distance. The village center setting combines the charm of a historic building with modern comforts, providing both a scenic and practical stay for visitors. The surrounding area is celebrated for its picturesque views and the variety of nearby places to explore on foot. Despite the occasional mention of closed shops, guests consistently praise the central location as ideal for exploring both Ruthin and the wider North Wales countryside. Accompanied by friendly staff and overall good value, the location alone makes it a standout choice for travelers.
Breakfast
The Castle Hotel Wetherspoon in Ruthin offers a diverse breakfast experience that mirrors the Wetherspoon tradition—affordable and generally satisfying. Guests frequently commend the breakfast for being good value for money with many appreciating the variety and quick service that kickstarts their day effectively. Favorites include the hearty and excellent breakfast options, which often come with free top-ups of coffee.
Room and breakfast packages are popular with many guests noting that the spacious, clean rooms complement the good breakfast offerings. While some reviewers highlight the breakfasts as superb, excellent and very good, others find it less impressive, citing instances of lukewarm or cold meals and occasionally overcooked or undercooked items like eggs and porridge.
Nevertheless, the majority of feedback is positive, particularly appreciating the value and quick service. The hotel's breakfast menu, although it could use more variety according to some, is typically in line with Wetherspoon standards, providing great value and filling options. Some guests were disappointed by the absence of cereals and noted that breakfast isn't included in the room price, which could be a downside for some travelers. The breakfast experience at The Castle Hotel Wetherspoon appears to reflect a balance of value, quality and convenience, albeit with occasional hiccups in meal temperature and service.
Dinner
Nestled in the heart of town with beautiful countryside views, The Castle Hotel Wetherspoon's dining experience has garnered attention for its great value and convenience. Guests have repeatedly praised the excellent and tasty food, citing a good selection on the menu and reasonably priced meals.
The quick and friendly service adds to the overall positive experience with team members ensuring that food and drinks are delivered speedily. Many reviews highlight the enjoyable atmosphere and efficient service typical of Wetherspoons. The restaurant offers a variety of meal options throughout the day, including good steaks, delicious curries and vegetarian dishes.
Diners have found the food to be of excellent value for money, often exceeding their expectations, especially considering the low prices. The affordability extends to drinks, making it a popular spot for budget-conscious travelers. Some guests also appreciated the convenience of not having to leave the hotel to find a good meal.
While the majority of reviews commend the quality and value of the food, a few noted that certain dishes were not as hot as desired and mentioned occasional slow service. However, these minor setbacks did not overshadow the general consensus that the hotel provides a solid dining experience without frills.
Overall, The Castle Hotel Wetherspoon offers a reliable and cost-effective dining option with a historic charm, perfect for travelers looking for a hassle-free meal in a comfortable setting.
Rooms
The reviews for The Castle Hotel Wetherspoon highlight several positive aspects of the guest rooms, emphasizing their spaciousness and cleanliness. Many visitors appreciated the rooms' ample size, finding them comfortable and well-equipped with necessary amenities. The decor in most rooms is described as lovely with some rooms featuring high-quality furnishings and modern comforts despite the hotel's historic character.
Reviewers frequently noted that the rooms were tidy with clean bedding and facilities such as en-suite bathrooms, tea/coffee trays and occasionally, thoughtful touches like hot chocolate. Comfortable beds were a common compliment, often contributing to a restful stay. The location of the hotel is praised for its convenience, situated in a town rich with history and offering rooms with varying views, some of which overlook the central square.
Family rooms were highlighted as particularly spacious and good value with guests also mentioning the hotel's impressive, spacious building. While some rooms were described as quirky in layout, they generally maintained a good balance of comfort and practicality. Reasonable pricing was another recurring theme with guests acknowledging the excellent value for money.
However, a few criticisms were noted. Some rooms experienced issues such as inconveniently positioned electrical sockets, occasional problematic smells and varying levels of natural light and ventilation. A few rooms were described as being on the smaller side or a bit dated with some furniture needing updates. Despite these minor setbacks, most guests found their accommodations to be more than satisfactory with the overall impression being highly favorable.
In summary, The Castle Hotel Wetherspoon offers a blend of historic charm and modern comfort with spacious, clean and reasonably priced rooms that cater to a variety of guest needs, ensuring a pleasant stay in a culturally rich location.
Beds
The Castle Hotel Wetherspoon presents a mixed bag of experiences in terms of bed comfort, as reflected in its guest reviews. Many guests appreciated the comfort of the beds, describing them as comfortable, very comfy, clean and even first class. Some found the beds in the spacious rooms particularly inviting with phrases like huge bed and massive bed frequently mentioned, suggesting ample space for relaxation.
However, not all feedback was positive. A number of visitors found the beds too firm or hard, leading to uncomfortable nights. Issues such as bed creaking, sloping and guests finding the bed broken or the mattress rock hard were pointed out. Some guests indicated that the beds were not suitable for their preferences with comments about needing replacements or the specific discomfort of pushed-together single beds.
Overall, while many guests enjoyed a good sleep on what they regarded as comfy and reasonably comfortable beds, others experienced discomfort that detracted from their stay. The hotel’s strong point appears to be spacious, clean rooms with generally comfortable bedding, though inconsistencies remain in the bed quality that might affect some visitors adversely.
Cleanliness
The Castle Hotel Wetherspoon has garnered praise for its cleanliness from many guests. Visitors often highlight that the rooms are very clean with crisp linen and well-maintained facilities. Cleanliness extends to common areas with guests noting that tables and general areas are kept tidy. Staff are described as lovely, contributing to the hygienic and welcoming atmosphere. Despite the building's old and quirky charm, it maintains exceptionally clean rooms, which are often described as spotless, well-prepared and comfortable.
However, some reviews indicate inconsistencies in cleanliness. A few guests found rooms to be dusty or in need of a good Hoover and there were occasional reports of uncleaned toilets and dirty carpets. Some rooms appeared dated or tired, although still generally clean.
In summary, while The Castle Hotel Wetherspoon mostly impresses with its high cleanliness standards and friendly staff, a few areas could benefit from more consistent upkeep.
Staff
The staff at The Castle Hotel Wetherspoon receive high praise for their friendliness and helpfulness, making guests feel welcome throughout their stay. Words such as friendly, accommodating and efficient frequently appear, indicating a warm and professional service environment. Many guests specifically highlight how the staff are very polite, attentive and hardworking. There are remarks about staff being young and busy, yet they manage to maintain a pleasant and approachable demeanor. Additionally, some reviews note the exceptional nature of the staff, describing them as particularly well-trained and professional, ensuring that guests' needs are efficiently addressed.
The hotel has a few isolated comments regarding staff unavailability or occasional lapses in service, but these instances seem to be exceptions rather than the rule. Overall, the prevailing sentiment is highly positive with guests expressing gratitude for the staff's efforts to provide a comfortable and welcoming experience. Positive mentions about the staff span roles from reception to cleaning with emphasis on the excellent customer service provided. Furthermore, the staff's readiness to assist and their warm hospitality stand out as significant highlights of guests' visits to the hotel.
Wi-Fi
The Castle Hotel Wetherspoon offers complimentary WiFi that generally performs well, particularly in the rooms. Guests have noted that WiFi is easy to access and often provides a good speed, making it suitable for basic browsing and tasks. However, experiences with the WiFi can vary depending on the location within the hotel. While some guests report reliable WiFi throughout their stay, others have found the service to be intermittent or unreliable, especially in public areas like the bar and restaurant. Despite these inconsistencies, many have found the WiFi functional for their needs during their stay. It's worth noting that the hotel's older building may contribute to these occasional connectivity issues.
Family
The Castle Hotel Wetherspoon has been widely appreciated by families for its spacious and well-appointed family rooms with several guests likening their accommodations to a suite. The hotel offers a welcoming environment for family groups of various sizes, making it a good option for those traveling on a budget. Visitors have praised the value and size of the family rooms, noting features like multiple bedrooms within a single family room and good facilities for children.
Guests who stayed at the hotel with kids reported positive experiences and mentioned they would definitely recommend the hotel to friends and family. The good family atmosphere and family-friendly amenities contribute to a comfortable stay. Additionally, the hotel caters well to specific needs, such as dietary requirements, by allowing guests to use their own gluten-free bread during breakfast.
Some minor issues were raised, such as the family rooms being hot upon entry and the location of family rooms high up in the building, which could be challenging with stairs. Despite these small inconveniences, many families enjoyed their stay and are planning to book again with kids in tow.
Accessible
The Castle Hotel Wetherspoon offers a mixed experience for guests with disabilities. The property is recognized as disability friendly with entirely accessible rooms available, catering well to those needing such facilities. These rooms are equipped to meet the needs of guests with disabilities and many have praised them for their quality and ease of access. The proximity of accessible rooms to important facilities like the car park and essential amenities has been highlighted as a positive feature.
However, the hotel's lack of an elevator presents a significant challenge for guests with mobility issues. Many have noted the difficulty posed by numerous stairs and varying levels throughout the property, making it less suitable for the elderly or those with severe mobility impairments. Despite the presence of some accessible amenities, the absence of a lift has been a recurring issue, leading to difficulties for guests needing to access higher floors or navigate across the hotel. For those sensitive to these limitations, the available ground floor rooms and short stay parking nearby provide some relief. Overall, while the hotel has commendable accessible rooms and facilities, the lack of an elevator may hinder a fully comfortable experience for guests with disabilities.
Luxury
The Castle Hotel Wetherspoon offers a luxurious stay characterized by a fine atmosphere and a luxury ambiance. Guests appreciate its lovely old building with quirky rooms and cozy bar featuring a fireplace and armchairs. Located in a fabulous area, the hotel combines history with modern accommodations, making it highly recommended. With great service, well-appointed rooms and good facilities, it stands out as excellent value for money. Many guests have compared their experience to staying in high-end establishments like The Ritz, indicating a luxurious touch to the overall experience.
No, The Castle Hotel Wetherspoon doesn't have any pool.
No, a spa isn't available at The Castle Hotel Wetherspoon.
No, The Castle Hotel Wetherspoon doesn't allow dogs.
No, parking facilities aren't available at The Castle Hotel Wetherspoon.
No, The Castle Hotel Wetherspoon doesn't have a gym.