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Summary of reviewsHotel Rukatonttu is a charming lakeside retreat celebrated for its excellent location, serene environment and cozy atmosphere. Nestled by a beautiful lake, it offers stunning views and direct access to cross-country ski tracks and ski slopes, making it a preferred choice for winter sports enthusiasts. Its tranquil yet convenient setting near the center of Ruka allows easy access to local services, restaurants and shops. The hotel features comfortable, clean spaces equipped with amenities like a sauna with views of the lake and surrounding landscapes adding to its charm.
The breakfast at Hotel Rukatonttu provides a cozy start to the day with a varied and sufficient selection that caters to special dietary requirements. Guests enjoy the welcoming fireplace and serene room views, although there's room for improvement in variety and maintaining quality throughout the service period. Dinner at the hotel earns high praise for its excellent, tasty food and generous portions with the reindeer steak being particularly lauded. The cozy restaurant, complete with a real live fireplace, enhances the dining experience, though the prices can be high and the availability of food outside set hours is limited.
The rooms at Hotel Rukatonttu offer a mixed experience. Many guests appreciate their cleanliness, coziness and amenities, including beautiful lake views and luxurious touches such as whirlpools. However, some rooms appear worn-out and outdated with issues like poor sound insulation, uncomfortable bedding and occasional maintenance problems. Despite these shortcomings, the hotel's quietness and overall room size provide a basic yet adequate stay.
Cleanliness at the hotel receives generally positive reviews with many guests noting the tidy, well-maintained rooms and friendly, helpful cleaners. However, there are occasional lapses, such as dusty floors and poorly washed dishes in the dining area, indicating room for improvement in day-to-day maintenance.
The staff at Hotel Rukatonttu are frequently highlighted for their warm and professional service. Guests appreciate the friendly, helpful demeanor of the employees, who often go above and beyond to accommodate special requests. While there are occasional comments about inconsistent politeness, the overall sentiment towards the staff is highly positive.
The hotel provides ample parking space, though it lacks facilities for charging hybrid or electric cars. Families find Hotel Rukatonttu particularly welcoming, thanks to features like family rooms, children's amenities and a child-friendly beach area. Beds receive mixed reviews with some guests finding them comfortable and others noting issues with mattress hardness, pillow quality and bed size.
Overall, Hotel Rukatonttu combines cozy charm with a boutique-style ambiance, making it an ideal choice for a relaxing and intimate stay. Its romantic atmosphere, scenic beauty and welcoming environment consistently contribute to a delightful experience for couples and families alike. Show more
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Boutique-style Hotel
Hotel Rukatonttu in Ruka offers a boutique experience with its cozy atmosphere and proximity to ski slopes. The hotel provides comfortable accommodations and personalized service for winter sports enthusiasts.
Hotel Taking Steps Towards Sustainability
Located within the Ruka area, which is a carbon-neutral ski resort in terms of energy consumption, this hotel benefits from the resort's broader sustainability efforts, including the use of renewable energy.
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Room Types
Guest Reviews
Location
Hotel Rukatonttu boasts a highly acclaimed location, adored by many for its proximity to various attractions and serene environment. Nestled by a beautiful lake, the hotel offers stunning views, whether it's from the restaurant or the guestrooms. It's ideally positioned for winter sports enthusiasts with direct access to cross-country ski tracks and ski slopes. Guests praise the opportunity to engage in unique experiences such as ice hole swimming, right next to the hotel.
The setting is both peaceful and idyllic, making it a perfect getaway for those seeking tranquility. Despite its quiet ambiance, the hotel is conveniently located within walking distance from the center of Ruka, providing easy access to local services, restaurants and shops. The hotel's proximity to the ski lifts is particularly noted, making it ideal for those who want to hit the slopes directly from their accommodation.
In addition to its excellent location, the hotel features cozy and clean spaces with amenities such as a sauna adding to the comfortable stay. Views of the lake and surrounding landscapes are consistently highlighted as a major plus, contributing to the overall charm of Hotel Rukatonttu. Whether visiting in winter or summer, guests can enjoy the beauty and convenience of this well-situated retreat.
Breakfast
At Hotel Rukatonttu, the breakfast experience offers a cozy and welcoming start to the day with a generally positive reception from guests. Many appreciate the varied and sufficient options available with specific mentions of tasty and versatile selections. The breakfast area itself is noted for its cozy atmosphere, complete with a fireplace and beautiful room views, adding a serene touch to the morning meal.
Guests often describe the breakfast as good and plentiful and some highlight the hotel's consideration for special dietary requirements, including gluten-free and lactose-free options. Despite these positives, there's a consensus that the breakfast could use more variety with some guests noting it felt repetitive or lacked luxury. There were also a few reports of items running out before the end of service and less appealing cold options on a few mornings.
Overall, the breakfast at Hotel Rukatonttu is well-received for its adequacy and the pleasant, peaceful setting it provides. However, it seems there's room for improvement in terms of diversity and maintaining quality throughout the entire service period. Guests seeking a simple, hearty breakfast in a comfortable environment are likely to be satisfied, though those with high expectations for variety and abundance might find it modest.
Dinner
Hotel Rukatonttu is a destination for those who appreciate fine dining in a cozy atmosphere. Many guests commend the restaurant for its excellent and tasty food, highlighting generous portions and a varied selection. The reindeer steak is frequently lauded as a standout dish and the presence of a real live fireplace in the middle of the restaurant adds a relaxing, rustic charm to the dining experience.
Dinners at the hotel consistently exceed expectations with kudos for the quality and deliciousness of the food. The à la carte menu is noted for its good offerings and the pizza also receives positive remarks. The terrace of the restaurant presents an appealing and stylish space to enjoy a meal.
However, there are a few areas that could see improvement. Some guests have mentioned that the price of food can be on the high side and occasionally, the value does not meet the expectation. There have been instances where the food was not available outside breakfast times and the restaurant follows a limited schedule, closing early or not opening on certain days, which might be inconvenient for some visitors.
Despite these hiccups, the overall sentiment towards the dining at Hotel Rukatonttu leans heavily towards satisfaction with many guests appreciating the cozy ambiance, warm hospitality and especially the top-quality and delicious dinners.
Rooms
Hotel Rukatonttu offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the cleanliness and coziness of the rooms, noting that they were well-equipped with amenities like bathrobes, slippers and functioning bathrooms. The spacious rooms often featured beautiful views of the lake and cozy atmospheres. Some rooms even came with luxurious touches such as a whirlpool, which was particularly appreciated after a day of skiing.
However, various reviews also pointed out areas that could benefit from improvement. A recurrent theme was the worn-out and outdated nature of the rooms, along with issues like poor sound insulation and uncomfortable bedding. Several guests observed problems with the room temperature, ranging from chilly conditions to ineffective heating systems. Cleanliness was another concern for some with instances of dusty floors and finding items left behind by previous guests.
Moreover, the rooms occasionally suffered from maintenance issues such as broken TVs, non-functional refrigerators and noisy air conditioning units. Despite these shortcomings, the hotel's overall room size and quietness were generally sufficient, providing a basic yet adequate stay for travelers.
In summary, while Hotel Rukatonttu's rooms offer a comfortable and pleasant environment for the most part, attention to modernizing and maintaining the facilities could significantly enhance the guest experience.
Beds
At Hotel Rukatonttu, guest reviews paint a mixed picture of the sleeping arrangements with a notable divergence in bed comfort. While many guests appreciated the comfort of the beds, describing them as comfortable, cozy and even lovely and soft, others found the mattresses to be too hard or too soft for their preference. A portion of guests specifically noted discomfort due to hard mattresses and poor-quality pillows, which were often described as lumpy and worn out. Some reviewers also mentioned the narrowness and small size of the beds as a drawback.
Additionally, several reviews pointed out creaky beds and beds that appeared to be past their prime, indicating a need for upgrades. The absence of double beds was also noted by a few guests, which might be a consideration for couples seeking more intimate accommodations. Despite these criticisms, it's clear that when the beds were right, guests enjoyed a restful experience, emphasizing the potential for a pleasant stay at Hotel Rukatonttu with a bit of luck in bed assignments.
Cleanliness
Hotel Rukatonttu receives mixed reviews regarding its cleanliness, although the prevailing sentiment leans positively. Many guests compliment the hotel's cleanliness, noting that rooms are generally tidy, well-maintained and comfortable. Cleaners are often described as friendly, cheerful and helpful, contributing to a neat and beautiful interior. Certain rooms have been praised for their cleanliness with some guests highlighting a high level of cleaning and neatness.
However, a few guests reported specific issues that need attention. There were mentions of unvacuumed rooms, dusty floors and small, neglected details. Some guests found the refrigerator in the room noisy and noted poor quality of bathrobes and towels. Additionally, the hotel breakfast service drew criticism for dirty coffee cups, poorly washed dishes and a messy dining area. Room service is only available upon request and several guests felt the cleaning could be more reliable and efficient.
Overall, while Hotel Rukatonttu mostly impresses with its cleanliness, there are occasional lapses that suggest room for improvement, especially in more consistent day-to-day maintenance and attention to detail.
Staff
Hotel Rukatonttu boasts a team of friendly and professional staff that significantly enhances the guest experience. Travelers repeatedly highlight the warm and welcoming nature of the employees across various departments, from the reception to the waitstaff. While some reviews noted occasional lapses in availability and customer service, the majority praise the staff for their attentiveness and charm.
Guests appreciate the super-friendly and helpful demeanor, noting that the staff often go above and beyond to accommodate special requests, such as dietary needs and unexpected late-night snacks. The owner couple and younger receptionists also receive specific commendations for their friendly and flexible service.
Despite a few comments about inconsistent politeness and a lack of extra effort in some cases, the general sentiment remains positive regarding the staff's performance. The reception service often stands out as excellent, characterized by cheerful and approachable personnel. The staff's ability to provide professional and relaxed service further complements the cozy and customer-friendly atmosphere of the hotel.
Overall, the staff at Hotel Rukatonttu are seen as a significant asset, contributing to the good service and positive experiences of the guests.
Parking
Hotel Rukatonttu offers ample parking space for guests, ensuring that finding a spot is generally not an issue. There is a large, free parking lot nearby, providing plenty of parking spaces. While the parking situation is mostly positive with sufficient space and convenience, there are a few concerns worth noting. Guests have highlighted that there is no possibility of charging hybrid or electric cars due to the lack of electric outlets and charging poles. Additionally, a few guests found the parking situation to be unfortunate and difficult at times. However, for those driving conventional vehicles, the parking arrangements should be more than satisfactory.
Family
Hotel Rukatonttu stands out as an excellent choice for families, offering a range of features that cater to both parents and children. The family room and overall welcoming atmosphere make it particularly suitable for family trips. The hotel provides special touches, such as children's bathrobes and slippers, enhancing the comfort for younger guests.
The serene environment of the hotel, along with its charming fireplace, creates a peaceful retreat ideal for families looking for a relaxing stay. Additionally, the hotel's beach is child-friendly and guests can enjoy the unique experience of swimming directly from the hotel's sauna, adding to the appeal for those traveling with kids.
Overall, Hotel Rukatonttu is a great option for families seeking a memorable and comfortable stay.
Boutique-Style
Hotel Rukatonttu presents a delightful blend of cozy charm and boutique-style ambiance. The small hotel is perfectly positioned right by the lake, offering guests a serene and picturesque setting. Visitors consistently highlight the neat and cozy atmosphere that permeates the hotel, contributing to its peaceful environment. The tasteful and thoughtful decor further enhances the overall boutique experience, making it a lovely little retreat for those seeking relaxation in an intimate setting.
Romantic
Hotel Rukatonttu offers a romantic and cozy atmosphere, ideal for couples seeking a serene retreat. Nestled by a beautiful lake, the hotel provides stunning views both from the rooms and the restaurant. The ambiance is enhanced by a lovely fireplace, adding a warm and inviting touch to the setting. The romantic vibe extends to the restaurant, making it a perfect spot for intimate dinners. Located in a quieter area, it ensures a peaceful and relaxing getaway. This small hotel combines scenic beauty with a charming atmosphere, making it a delightful choice for a romantic escape.
No, Hotel Rukatonttu doesn't have any pool.
No, a spa isn't available at Hotel Rukatonttu.
No, Hotel Rukatonttu doesn't allow dogs.
No, parking facilities aren't available at Hotel Rukatonttu.