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Mercure Lille Roubaix Grand Hôtel

Roubaix , 22 Avenue Jean-baptiste Lebas (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Lille Roubaix Grand Hôtel is praised for its excellent location in the heart of the vibrant city center with many guests highlighting its proximity to key attractions. The breakfast received positive reviews for its selection and attentive staff, although some guests found it to be limited. The rooms were described as spacious and comfortable, although some guests found the decor and amenities to be outdated. Overall, the hotel was deemed clean and well-maintained. The staff received high praise for their friendly and helpful demeanor. Parking facilities received mixed reviews, but there are plenty of other parking options nearby. Bed quality was also mixed with some finding the mattresses too hard or too soft. Despite some shortcomings, the hotel offers good value for money and is a charming option for a unique experience in Lille.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Classic Double Room Flat-screen TV with satellite channels and a private bathroom with a shower feature in this room.

Classic Twin Room Flat-screen TV with satellite channels and a private bathroom with a shower feature in this room.

Privilege Double Room A flat-screen TV, a minibar with free soft drinks and a coffee machine feature in this room. Extras include a bathrobe, slippers and free toiletries.

Suite with One Double Bed and Sofa Bed A flat-screen TV, a minibar with free soft drinks and a coffee machine feature in this suite. Extras include a bathrobe, slippers and free toiletries.

About Mercure Lille Roubaix Grand Hôtel

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Guest Reviews

7.4

Good

Location

The Mercure Lille Roubaix Grand Hôtel is located in the heart of the vibrant city center, making it the perfect base for exploring the area. Guests praised the hotel's excellent location with many highlighting its proximity to the town hall and the La Piscine museum, just a few steps away. The hotel's central location also meant that getting around was easy with a metro station just 50 meters away. Guests found parking to be relatively easy with plenty of street parking nearby and the hotel's Art Deco-style and historic charm added to the overall experience. Overall, the location was deemed ideal for both business and leisure travelers with many recommending the hotel as a great address in the center of Roubaix.

Breakfast

The breakfast at Mercure Lille Roubaix Grand Hôtel is generally very good according to guest reviews. The selection is nice and the staff is attentive, making for a delicious and generous meal. However, some guests noted that the breakfast was limited, possibly due to COVID-19 restrictions. Nevertheless, the overall comfort of the location, room and facilities is praised alongside the breakfast. Some guests found the breakfast to be poor or lacking in variety, but others found it to be delicious, varied and even sumptuous. The breakfast buffet is often complimented for its copiousness and presentation, though some guests wished for more fresh options like a baguette. While a few guests noted poor quality in certain items like the scrambled eggs, many were happy with the menu and good coffee. The price of breakfast was sometimes seen as unjustified, but most guests found it to be well-stocked and of good quality. Overall, the breakfast at Mercure Lille Roubaix Grand Hôtel leaves a positive impression on guests with its selection and attentive staff.

Rooms

Mercure Lille Roubaix Grand Hôtel provides very nice accommodations in a small hotel. The rooms are spacious and comfortable with some offering bathrobes and coffee/tea facilities. While some guests found the basic decor and old-school design of the corridors and rooms to be a bit outdated or in need of refreshment, overall guests appreciated the cleanliness and comfort of the rooms. Some guests found the beds to be uncomfortable or the floors to be creaky, while others were impressed by the size of the rooms and the attentive service of the staff. Some guests noted a lack of amenities such as refrigerators or kettles, potentially due to COVID restrictions. Some guests experienced issues with soundproofing or with basic maintenance, such as unclean bathrooms or poorly made beds. However, many guests found the rooms to be spacious, comfortable and well-suited for families or couples.

Beds

In terms of the beds, guests have had mixed experiences at the Mercure Lille Roubaix Grand Hôtel. However, many have reported comfortable and spacious beds with some even enjoying the sofa as an extra sleeping option. The staff were also praised for their availability and the breakfast for its variety. On the other hand, some guests found the mattresses too hard or soft and there were some issues with broken slats and noisy pillows. Overall, while the hotel may have some room for improvement in terms of bed quality, guests have still managed to have a comfortable and pleasant stay.

Cleanliness

Travelers staying at Mercure Lille Roubaix Grand Hôtel can expect an overall clean and well-maintained hotel. Many guests commented on the polite and efficient housekeeping staff, ensuring the rooms were kept clean and comfortable. Some reviewers mentioned that certain rooms did not meet their expectations for the price paid, but overall, the hotel was described as clean and nice looking both inside and out. The hotel's location was also frequently praised for being clean, peaceful and secure. Guests enjoyed the well-stocked breakfast and appreciated the helpful and friendly staff. Rooms were often described as spacious, comfortable and clean with nice amenities like Nuxe soap. A few guests noted minor maintenance issues, such as a clogged sink or traces of black limestone in the toilet. However, these tended to be isolated incidents that didn't detract from the overall cleanliness of the hotel.

Staff

Guests who have stayed at Mercure Lille Roubaix Grand Hôtel have great things to say about the staff of the hotel. Most reviewers commented on the friendly and helpful staff who were always available, attentive and had a great sense of professionalism. In particular, Tom who worked at the reception was fantastic according to one guest. The staff was able to make up for any shortcomings in the hotel. Guests also praised the staff for their multilingual abilities, which made up for the language barrier. Overall, the staff at Mercure Lille Roubaix Grand Hôtel have made a lasting impression on guests due to their top-notch service and courteous demeanor.

Parking

Guests of Mercure Lille Roubaix Grand Hôtel have provided mixed reviews regarding the parking facilities. While some guests found the underground parking convenient and secure, others experienced difficulty accessing it due to its narrow entrance and small size. However, there are plenty of parking options available on the street and nearby paid parking lots, which is beneficial for those who cannot park in the hotel's underground parking. Some guests even reported vehicle break-ins when parking on the street, so it's essential to exercise caution when parking in the area. Overall, guests noted that the parking situation could be improved, but it did not detract significantly from their stay at the hotel.

4 Star

Mercure Lille Roubaix Grand Hôtel is a beautiful establishment with a rich history and impressive Art Deco interior. Guests were impressed with the quality and variety of the breakfast, although some felt that the bread could be more varied. Overall, the hotel offers good value for money and guests were satisfied with their stay. However, some guests felt that the hotel did not live up to its four star rating, expressing disappointment with the size of the rooms, outdated facilities and worn-out beds. Despite these negative comments, Mercure Lille Roubaix Grand Hôtel remains a charming option for those looking for a unique experience in Lille.

No, Mercure Lille Roubaix Grand Hôtel doesn't have any pool.

No, a spa isn't available at Mercure Lille Roubaix Grand Hôtel.

Yes, Mercure Lille Roubaix Grand Hôtel welcomes dogs.

Yes, parking facilities are available at Mercure Lille Roubaix Grand Hôtel.

Yes, Mercure Lille Roubaix Grand Hôtel has a gym.

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