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Summary of reviewsCampanile Hotel & Restaurant Rotterdam Oost is strategically located in a peaceful area near Rotterdam Alexander station, providing easy access to public transportation and major highways. Guests appreciate the hotel's proximity to both the bustling city center and local amenities like shopping malls, restaurants and scenic walking routes, making it suitable for both leisure and business travelers.
The breakfast offerings are largely praised for their variety, generous portions and quality, while the dining experience, despite some limitations, generally receives positive feedback for its delicious meals and friendly staff. Specific staff members are often highlighted for their exceptional service, contributing to a welcoming atmosphere throughout the hotel.
Guests find the rooms to be clean and functional, though basic and somewhat outdated. While some rooms offer a warm and comfortable environment, others suffer from issues like worn-out mattresses, noise and a lack of air conditioning. Cleanliness is a mixed bag with some rooms receiving high marks and others falling short due to dusty conditions, mold and other maintenance issues.
The Wi-Fi service, which is free throughout the hotel, is appreciated but can be slow and unreliable during peak times. Beds receive varied reviews with some guests finding them comfortable and others noting issues like discomfort and outdated mattresses.
Despite being an older hotel in need of updates and renovations, Campanile Hotel & Restaurant Rotterdam Oost provides a comfortable stay that appeals to many guests. While there are some challenges regarding accessibility, particularly for those with mobility issues, the hotel's effort to accommodate all visitors is noted. Overall, guests find the hotel suitable for short stays, benefiting from its strategic location and friendly service. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Hotel with EV Charging Stations
Campanile Hotel & Restaurant Rotterdam Oost offers an electric car loading station for guests needing to charge their electric vehicles.
3-Star Hotel
This hotel is listed among 3-star hotels in Rotterdam, providing standard hotel facilities and a restaurant.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Room Types
Double RoomThis lightly-decorated room includes flat-screen cable TV, tea/coffee making facilities and a work desk.
Twin RoomThis lightly-decorated room includes flat-screen cable TV, tea/coffee making facilities and a work desk.
Guest Reviews
6.5
Rated
Location
The Campanile Hotel & Restaurant Rotterdam Oost enjoys a strategic and peaceful location that has been well-received by guests. Conveniently situated near the Rotterdam Alexander station, the hotel offers excellent access to public transportation, including the tram, metro, high-speed train and local bus services. The proximity to major highways also makes it an ideal spot for travelers who are driving with free on-site parking available.
Guests appreciated the easy access to Rotterdam's bustling city center, which is just a short train or metro ride away, while also enjoying the quiet and serene neighborhood setting of the hotel. The location is perfect for those attending conferences or business meetings in the nearby conference center. The hotel is also close to a large shopping mall and diverse dining options, making it convenient for both leisure and business travelers.
Additionally, the hotel's positioning near local supermarkets, shopping centers and scenic walking routes like Kralingsbos adds to its appeal. While some guests noted that the area is slightly outside the central city zone, the benefits of a peaceful environment and good connectivity more than compensate for this. Overall, the Campanile Hotel & Restaurant Rotterdam Oost offers a well-balanced location that caters to a variety of travel needs.
Breakfast
Guests staying at the Campanile Hotel & Restaurant Rotterdam Oost have generally had positive experiences with the breakfast offerings. Many reviews highlight the breakfast as being good, very good or even excellent. Guests appreciated the variety and generous portions, noting that the breakfast buffet is well-organized with a wide selection of options including pastries, fresh fruits and freshly squeezed orange juice. The quality of the food was often mentioned with specific praise for the delicious bacon and eggs and the abundance ensuring that there was plenty to enjoy.
However, a few guests mentioned that the scrambled eggs were cold and while the breakfast was often deemed as satisfying and well taken care of, there were occasional comments about it being minimal or moderate. The breakfast service received high marks for being perfect and well-managed and the friendly staff added to the positive experience.
On the downside, a few reviewers found the breakfast to be quite expensive for what was offered and a limited selection was noted by some especially when arriving later in the morning. Overall, Campanile Hotel & Restaurant Rotterdam Oost appears to offer a breakfast experience that meets the expectations of most guests, combining quality, variety and good service to start the day on a positive note.
Dinner
Campanile Hotel & Restaurant Rotterdam Oost has received varied feedback regarding its dining experience with many guests highlighting positive aspects. Numerous reviews commend the delicious meals, describing the food as amazing, tasty and great. The friendliness of the staff, including specific mentions of Daniel and Emerson, contributes significantly to a pleasant dining experience. The restaurant is acknowledged as both a great place for dinner and breakfast, featuring a wide selection of dishes that are clean and well-prepared.
However, there are a few mentions of some negatives, such as the dining options being somewhat limited, particularly on certain evenings like Friday. The cost is noted as being on the higher side with some guests finding dinner expensive. A few isolated incidents reported issues such as food being cold or the absence of a cook on one occasion, leading to a less satisfactory experience.
Despite the mixed reviews, the overall sentiment leans towards a positive dining experience, characterized by good food, a clean environment and welcoming staff. Guests generally seem to enjoy their meals, suggesting that the restaurant can be a delightful part of a stay at the hotel, provided certain expectations are managed.
Rooms
Guests at the Campanile Hotel & Restaurant Rotterdam Oost have shared a wide array of experiences about their rooms. While many found the rooms to be clean and tidy, a recurring theme was that they are generally small, compact and quite basic. Several guests appreciated the rooms for being warm, quiet and functional, highlighting sufficient amenities for a comfortable stay. Despite the simplicity, some rooms were described as comfortable and provided a warm environment.
However, the hotel appears to have some drawbacks. Numerous reviews pointed out that the rooms are outdated with some mentioning issues like worn-out mattresses, noisy environments and a lack of air conditioning. There were also reports of rooms being dirty and poorly maintained with specific complaints about dusty conditions, mold in bathrooms and malfunctioning fixtures. Some guests faced difficulties with room availability, encountering situations where their booked rooms were overbooked or not ready for check-in.
Overall, while the rooms at Campanile Hotel & Restaurant Rotterdam Oost are quite functional and reasonably priced, the experiences suggest a need for improvements, especially in cleanliness, room size and updating the interiors.
Beds
The beds at Campanile Hotel & Restaurant Rotterdam Oost received mixed reviews from guests. Some found the beds clean and comfortable with mentions of good, large and firm mattresses providing a satisfactory night's sleep. A number of reviews mentioned the beds being ideal for a short stay, reflecting a basic, yet acceptable standard. The hotel’s bedding, though sometimes adequate, was often described as non-exceptional and in need of updating.
However, several guests highlighted significant issues with bed quality. Many reported discomfort due to worn out, hard and small beds with some guests being able to feel springs through the mattresses. There were multiple calls for the beds to be replaced, citing problems such as sunken mattresses and beds being too close to the wall. Uncomfortable pillows and a lack of power outlets near the beds were additional points of concern. Overall, while some guests found the beds acceptable for brief visits, there were widespread suggestions to improve and update the bedding for a more comfortable stay.
Cleanliness
The cleanliness of Campanile Hotel & Restaurant Rotterdam Oost receives mixed reviews, largely tilting towards the negative. While some guests found their rooms very clean with spotless floors and fresh bedding, many others noted various cleanliness issues. Several guests pointed out that the cleanliness of their rooms and bathrooms left much to be desired, citing dirty duvets, stained towels and mold in multiple places. Common complaints included sticky floors, dust and insects, along with an overall outdated and poorly maintained condition of the property. Some travelers also mentioned unpleasant odors, such as tobacco, which marred their stay. Additionally, areas outside the hotel, like the ashtrays and green spaces, seemed neglected and in need of better upkeep. The shared impression suggests that although there are patches of cleanliness, significant improvement is required to meet guests' expectations consistently.
Staff
At the Campanile Hotel & Restaurant Rotterdam Oost, guests frequently highlight the friendliness and helpfulness of the staff. The reception team, in particular, receives praise for their warm welcomes and attentive service. Numerous reviews mention the staff's consistent friendliness and enthusiasm, which contribute significantly to a pleasant stay. Guests describe the staff as accommodating and customer-oriented, often going above and beyond to ensure comfort and satisfaction. Personnel across various departments, from reception to kitchen and cleaning, are noted for their kindness and approachability. Despite a few isolated comments about unhelpful interactions, the overwhelming sentiment is positive, emphasizing a welcoming atmosphere and excellent service. The dedication and pleasant demeanor of the staff stand out, making guests feel well-received and cared for during their visits.
Wi-Fi
The Campanile Hotel & Restaurant Rotterdam Oost offers free Wi-Fi throughout the building, including in the rooms. Guests have noted that the Wi-Fi is generally good, although it may become less reliable when the hotel is busier. While the availability of free Wi-Fi is a positive feature, some reviews mention that the internet speed can be quite slow and there might be occasional issues with connectivity. Additionally, there is no Wi-Fi code displayed in the rooms, which could be a small inconvenience for some guests. Overall, the Wi-Fi service is appreciated but may have room for improvement, especially during peak times.
3 Star
Campanile Hotel & Restaurant Rotterdam Oost offers a comfortable stay despite being an older hotel. Guests find it suitable for a one-night stopover, suggesting it fulfills its basic function effectively. While the hotel is in need of updates and renovations to its building and rooms, visitors generally don't find it disappointing. However, some do feel that the accommodation is overpriced for a three-star establishment and that the internet photos do not accurately represent the current state of the facilities.
Accessible
Campanile Hotel & Restaurant Rotterdam Oost offers a tranquil setting, easily accessible for those traveling by car with accessible parking. Rooms are directly accessible from the outside and the check-in process is seamless. Guests appreciated the presence of a French-speaking staff member and the excellent service provided.
However, the hotel's accessibility features are somewhat outdated and there is no elevator, making it challenging for guests with mobility issues, especially since some rooms are located on the third floor and require navigating steep stairs. Additionally, some areas have uneven tiles, which could pose a difficulty for those with walking impairments. While there are specific rooms designated for disabled guests, the uneven surfaces and lack of soundproofing can be less than ideal. Despite these challenges, many guests found the overall experience convenient and praised the effort to accommodate all visitors.
No, Campanile Hotel & Restaurant Rotterdam Oost doesn't have any pool.
No, a spa isn't available at Campanile Hotel & Restaurant Rotterdam Oost.
Yes, Campanile Hotel & Restaurant Rotterdam Oost welcomes dogs.
No, parking facilities aren't available at Campanile Hotel & Restaurant Rotterdam Oost.
No, Campanile Hotel & Restaurant Rotterdam Oost doesn't have a gym.