Greenview Motel

Rotorua -38.16045300, 176.25430900 , 418 Fenton Street (Show on Map)
5.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGreenview Motel is favorably situated near the center of Rotorua, making it a convenient option for travelers. Visitors appreciate the accessibility to shops, restaurants and local attractions, along with the benefit of a nearby 24-hour BP station. The location is described as peaceful despite its central setting, providing a restful experience while keeping guests close to the city's activities. The motel also garners positive remarks for its easy and convenient parking.

Guest reviews offer a mixed but largely positive perspective on the rooms, notably mentioning their spaciousness, which suits families and those needing extra space. Several guests appreciated basic comforts and reasonably comfortable beds. However, the motel’s cleanliness appears inconsistent with reports ranging from clean and tidy spaces to issues with stained bedsheets, mold and grime. Maintenance and modern amenities also seem to be lacking, needing significant renovation and attention.

The motel staff are generally praised for their friendliness and helpfulness. Many guests highlighted the accommodating nature of the staff, including early check-ins and problem resolutions. However, there are occasional lapses in service quality and professionalism.

The Wi-Fi service at Greenview Motel has varied reviews with some guests finding it reliable while others reported connectivity issues. Improvements in providing a consistent internet experience and including the Wi-Fi passcode in the room's information book were suggested.

Regarding the swimming and hot pool facilities, feedback indicates a need for improved cleanliness and regular maintenance. Guests reported the pools being unclean or unexpectedly closed, leading to disappointment, especially for families with children.

Parking is notably a strong point with ample and easily navigable spaces, though better lighting in the parking area is suggested. Bed comfort received mixed reviews; while some found the beds comfortable, others noted issues with softness, noisiness and general wear, indicating a need for updates to enhance sleep quality.

In summary, while Greenview Motel offers a strategically located, friendly and accessible stay with ample parking, it stands to improve in cleanliness, maintenance and comfort to meet guests’ expectations better.
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Categories
3-Star Motel
This motel is located in Auckland and provides comfortable and affordable accommodation. It is well-maintained and offers good service. The location is convenient for exploring the city.

Motel with Swimming Pool

  Outdoor Pool  

Location of the pool: Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size: 25 m2
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Motel with Parking

Cheap Motel

Motel with Outdoor Pool

Room Types
Budget Family Room Includes full kitchen facilities, separate toilet and shower and flat-screen TV. It is located on the road side of the motel. This room has no capacity for extra guests.

Queen Studio This studio features quality furnishings and an LCD TV. This room has no capacity for extra guests.

Standard Studio This studio features quality furnishings and a large LCD TV.

Standard Family Room This room features deluxe bedding and other soft furnishings. It also has a fully equipped kitchen.

Budget Studio This budget studio has a seating area and an electric kettle. It is located on the road side of the motel.

Classic Studio This studio features a seating area. It is located on the road side of the motel.

Classic Family Room This redecorated, family room offers golf course views. It has a electric kettle, sofa and seating area.

Guest Reviews
5.4
Rated
Location
Greenview Motel boasts a superb location that guests frequently praise for its convenience and accessibility. Situated a short distance from the center of town, it offers easy access to shops, restaurants and various Rotorua attractions. The proximity to a 24-hour BP station adds to its convenience for those in need of urgent supplies or a quick snack. The motel's location is ideal for event-goers with good public transport links, including a nearby bus stop.

Guests appreciate the peacefulness of the area despite its central setting, allowing for a restful stay while still being near the city's vibrant activities. The motel is particularly noted for its accessibility, making transitions to rooms seamless and ensuring all essential needs are met. Additionally, the motel provides easy and convenient parking, further enhancing its appeal.

The locale is not only convenient but also offers some pleasant views, adding to the overall positive experience. While some guests did note minor issues with noise and the quality of beds, these concerns were largely overshadowed by the strategic and advantageous placement of the motel. Overall, the consensus is that Greenview Motel’s excellent location and fair pricing make it a highly recommended spot for travelers looking to explore Rotorua.

Rooms
The Greenview Motel presents a mix of features for its guests with one recurring highlight being the spaciousness of the rooms. Many reviews mention the good size of the rooms, making them suitable for families and those needing a bit of extra space. Some guests appreciated the comfort, noting that the rooms were warm and equipped with basic necessities and a handful even found the beds fairly comfortable.

Cleanliness, however, seems to be an inconsistent aspect of the stay. While some visitors reported clean and tidy rooms, others described various cleanliness issues ranging from stained bedsheets to mold and grime in the bathrooms. The furniture and the overall condition of the property appeared dated with several accounts of rundown facilities and a need for significant renovation.

Moreover, the property appears to lack in modern amenities and maintenance with frequent complaints about poor TV reception, inadequate power points and the absence of air conditioning or fans. Safety and noise were additional concerns with reports of flimsy door locks and a very noisy environment due to the proximity to a petrol station.

The motel appears to be used for emergency housing, adding to a general sense of the place being run down and in need of attention. Despite these drawbacks, a few guests found their stay adequate due to the room size and the basic comfort provided. Overall, potential guests might want to weigh the spaciousness and basic amenities against the apparent need for better maintenance and hygiene.

Beds
At Greenview Motel, guest reviews highlight a mixed range of experiences regarding the beds. On the positive side, many guests found the beds to be comfortable or even super comfy, making for a pleasant night's rest. Some appreciated the softness of the mattresses with a few specifically mentioning that the beds were clean and the addition of amenities like great Wi-Fi.

However, a significant number of reviews indicate issues with the beds. Common complaints include beds that are too soft, noisy or lumpy, leading to discomfort. Several guests mentioned that the beds felt old with broken springs or slouching centers, contributing to an uncomfortable sleeping experience. There were also remarks on beds being rock hard or grimy, which detracted from the overall comfort.

Overall, while a portion of guests had a comfortable stay, others noted that the beds could benefit from updates to improve the quality of sleep.

Cleanliness
Greenview Motel has received mixed reviews regarding its cleanliness. While some guests found their rooms to be clean and spacious with comfortable beds, many others reported a slew of cleanliness issues that marred their stay. Common complaints included dirty floors, mould on walls and in bathrooms and stained bedsheets. Many guests were unhappy with the infrequent servicing of rooms and found various aspects of the room, such as window sills, to be dusty and dirty. Maintenance also seemed to be an issue with multiple mentions of outdated and poorly maintained facilities, including stained curtains and unclean kitchen areas.

The bathrooms appeared to be a particular point of contention, often described as mouldy or in need of a thorough cleaning. Some guests were disturbed by the general uncleanness, reporting issues like leftover food in the fridge, dirty microwaves and unclean toiletries. Specific incidents, such as managers entering rooms without knocking and limited availability of towels, further detracted from the experience.

Despite these numerous shortcomings, there were a few positive mentions of the property's overall cleanliness and the linens. However, the negative feedback suggests that significant improvements are needed in both maintenance and daily housekeeping to meet guest expectations better.

Staff
The staff at Greenview Motel generally receive praise for their friendliness and helpfulness. Many guests appreciated the accommodating nature of the staff, noting that they were lovely, polite and quick to assist with any issues, such as early check-ins and fixing problems immediately. The motel's manager and owners in particular were highlighted for their warm and understanding demeanor, creating a welcoming atmosphere. Several mentions were made of friendly receptionists who provided clear instructions and useful local recommendations, including tips for budget-friendly activities.

However, some reviews pointed out areas for improvement, such as instances where staff engagement and professionalism fell short. There were remarks about unhelpful and unprofessional service from the front desk with a few guests noting that the staff could have been more apologetic in less satisfactory situations.

Overall, while the Greenview Motel staff are mostly described as friendly, helpful and accommodating, there are occasional lapses in service quality that suggest room for improvement in guest engagement.

Wi-Fi
Guests at Greenview Motel had mixed experiences with the Wi-Fi service. While several guests found the Wi-Fi to be reliable and very good, others had difficulties with connectivity, finding the signal poor or non-existent at times. A few mentioned that the internet was slow or intermittently cutting out. A helpful suggestion was to include the Wi-Fi passcode in the room's information book for easier access. Overall, while some guests had a positive and smooth experience with the Wi-Fi, there is room for improvement to ensure consistent and satisfactory internet service for all visitors.

Pool
At Greenview Motel, guests have shared varied experiences concerning the swimming and hot pool facilities. While the motel advertises a swimming pool and two hot pools, numerous guests have highlighted issues regarding their cleanliness and maintenance. Many described the swimming pool as being unclean, often with algae and excessive chemicals and sometimes even closed unexpectedly. The hot pools also seem to have faced issues, such as peeling surfaces and occasional closures. In particular, guests have noted that the pools were sometimes not available when expected, which led to disappointment, especially among families with children eager to swim. The overall consensus suggests that attention to cleanliness and upkeep could significantly improve the pool experience at this motel.

Parking
Guests have highlighted the parking facilities at Greenview Motel as a strong point of their stay. Many reviews mention the ample availability of parking spaces, making it convenient for visitors. The parking area is generally described as good and easy to navigate, providing a hassle-free experience for those traveling by car. A notable advantage is the on-site parking, which eliminates the need for guests to look for external parking options. However, a minor concern was noted regarding the lighting in the parking area with one guest finding it too dark. Despite this, the overall feedback on parking remains positive, emphasizing the adequacy and convenience of the spaces provided. The location of the motel also receives favorable mentions, likely contributing to the overall ease of parking.


Yes, Greenview Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Greenview Motel.

No, Greenview Motel doesn't allow dogs.

Yes, parking facilities are available at Greenview Motel.

No, Greenview Motel doesn't have a gym.

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